Esso is a Gas station located at 553 Lake Shore Blvd W, Toronto, ON M5V 1A6, Canada. It has received 480 reviews with an average rating of 3.7 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of Esso: 553 Lake Shore Blvd W, Toronto, ON M5V 1A6, Canada
Esso has 3.7 stars from 480 reviews
Gas station
"This gas station is always easy to use; no problems, there's an air station where you can fill up your own tires, a car wash at most locations, I don't think there's a pump attendant but the cashier is always more than helpful in walking you through the procedure, which in all is very simple"
"The worst customer service I have experienced in my life"
"Mohammed and his team really helped me out today"
"Decent sized gas station in the middle of the city"
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This gas station is always easy to use; no problems, there's an air station where you can fill up your own tires, a car wash at most locations, I don't think there's a pump attendant but the cashier is always more than helpful in walking you through the procedure, which in all is very simple. The only reason Esso gets 4 stars is their prices man. It's not extravagantly high, but you can fill up your tank at other gas stations for a fraction of the price. Too bad they don't price match, lol.
The worst customer service I have experienced in my life. The attendant Shareeq told us to our face to “hurry up it’s the end of my shift” in a very rude way at least 5 times. We were trying to pay for 2 bottles of water and a bag of chips and he was ringing up our order incorrectly. We were just trying to pay for our order. I don’t normally put reviews online and I had to for this guy because he was incredibly rude when all we were trying to do was pay for our water and chips.
Mohammed and his team really helped me out today. I live close to here and always use this gas station but today I have decided to leave a 5-star review :-). Good gas pricing and the only gas station around but more importantly again are the people that work here. Today, I was very worried about something that I lost nearly a month and a half ago but with the help of several people here at this gas station, I was able to find my missing item. Thank you so much
Decent sized gas station in the middle of the city. There are many pumps here plus one diesel pump. You can pay inside or use the Speedpass+ app (very convenient). Last time I went, there was a lack of squeegees and windshield washing fluid for you to clean your windshield. With gas prices the way they are currently (202207), some are filling up many jerry cans as well. As a result, you could be waiting a while.
...this is factual and constructive complaint!! I'm aware that this particular Esso franchisee employs a lot of international students, that's a good thing; however, some of them are literally lacking in basic customer skills -- it's absolutely alright to have some fun times with their colleagues!! Does it ring any bells? Do I have to ask for the balance?? Forgetful or too busy in small talk?
This gas station has an incredibly unsafe vibe to it. I do not purchase gas, but sometimes will go in for snacks at night and every time I do I feel like there's going to be a fight between strangers that ended up there. Nobody is friendly, everybody seems on edge, and I feel bad for the employees who have to deal with all the customers. I don't feel comfortable going in on my own ever.
They have gas pumps that are sometimes out of service and they don’t even care to put a sign on them. I lost my time waiting and making the payment and at the end the pump was out of service. When I went to tell them they answered: yes it’s not working we know. If you know, put a sign! at least say sorry to your customers who lost their time because of your mistake.
This gas price is always $0.02 cents more than regular price from other station. Avoid this if you want to save $0.02 per liter. Everyone should give this esso station 1 star review so others can avoid it and take their business to another station. The staffs is no problem, just the price I am giving 1 star. 0 if I can.
I really don't understand why there are so many people without quality in a developed country. Can't you see the managers of this gas station that this toilet is going to become a garbage station? The taste is really unacceptable to human beings and it's all bugs, never coming back!always slow service are their sleep ?
I was working there, night shifts, as attendant three years back. It was my first job in Canada. It was a life time experience for me. Grateful to owners Azam Bhai and Arshad Bhai. Now I'm back in India, running my own company but won't forget my learnings there.
Absolute nightmare of a gas station to use. Pay at pump wasn't working but there was nothing on the display to suggest it. Total zoo of people coming and going trying to get gas not able to figure out what's going on. Staff were complacent
The Whole place reeks of body odour. Staff is slow and distracted. Way too casual work ethic for a busy gas station at a busy intersection. Get you act together. Amateur hour. I visited this location several times before this review.
Worst customer service , we are getting the service from here and they also didn’t allow to use the washroom. If they have opened a gas station they should be working amenities. It is always out of service and staff is also rude.
I dont at all. Its a fake bruce lee wannabe. Whiteblack hippo in a yellow redgreen wrapping pretending to order plain donut, then later requezting everything donut cuz his/her two bulkshit sides fell apart....PRISON (☄ฺ◣д◢)☄ฺ
Bad service. Store says 24 hours. Doors were locked and employee would not let me by the oil car needed. So now I can’t get to work and im stuck at your gas station. Totally bad service. Why advertise 24 hrs if you aren’t?
Gas was a good price. Prepay, but that gave me time to quickly talk to the cashier(polite), use the facilities(messy, but useable), nice selection of snacks, other customers were polite. All round a good place.
Decent gas station and probably the only one on Lakeshore. This is just after Bathurst while going East on Lakeshore. It's. if enough for you to reverse or take a U-Turn so you can continue back on Lakeshore.
I got gas...the gas made my car run...so I guess that's a good thing....I'm sure the inside of the gas station looked gas station like...I don't know really but I'll give it 3 stars for it not being busy.
Great Gas Station if you need a quick fill up before jumping on the highway, store is very very small so don’t expect much if you are a snack connoisseur. Other than that no reason not to go here !
very poor customer service! I visited here today at 7:30pm. Teach him how to talk and behave or fire him. People are already having a bad day and then meet people like him to make it worse!
The gas is too expensive. They should allow cars to gas up in one direction only, to prevent unnecessary waiting time for people who don't have patience to wiggle out of the station.
I am a uber driver I fill the gas from here when I am down town but most of the time these people will say washroom under maintenance. Since 2 years they Are saying the same
Was getting gas this morning pump #1 started pumping gas looked down because i smelt gas and my shoe was wet hose was spitting out gas where rubber hose meets nozzle.
Most rude people work here, no ethics at all. You are working in a customer service industry you gotta show some respect to your customers who are paying your wages.
Has a diesel pump and enough clearance for large commercial vehicles. Enter eastbound and exit southbound. Fleet cards almost always work without needing to walk in.
Decent pricing but very tight space. Getting in an out not so easy. Not right off the express way. All these are expected to be from a place in downtown Toronto.
Poor customer service. Each attendant is always on their phones. Be sure to check your bill and make sure you get the receipts that have been "declined".
One of the better run Esso stations. Haven't yet been accosted by panhandlers at this location, which is a very good thing. They also have diesel fuel.
I remember this place mostly because of the slushy's. The best ice slush I had in a long time. I was treated kindly by the staff. The place was clean.
It is nearly impossible to get in here because of the way the space is designed. There are barriers and getting out is just as hard as getting in.
Washroom is out of service, another way of saying we won't bother cleaning them. Its a gas station, open it to your paying customers at least.
Sometimes hard to get in and out of depending on the time of day, and if there are more than 6 or 7 cars there, it can get pretty crowded.
THIS PLACE DOES NOT ACTUALLY HAVE A TIM HORTONS. They just sell Tim Hortons drip coffee. Other than that, this place is a standard Esso!
I dropped into the Iso gas station/store. It brought back memories. Before it was a store it was a garage and my dad was the machince.
It's a pretty standard small gas station but you're in and out quicker because people aren't also in there buying lots of other stuff
Absolutely pathetic. Staff doesnt allow patrons to use the washroom, saying its out of service. No washroom, no purchase. Pathetic.
Needed to fill my tires, came across this gas station. Pulled in, but NO Air pump. What kinda gas station doesn't have an air pump?
Always tricky to get in and out of the station. Bad intersection traffic wise. It's the only gas station in this area needs more.
Hassan do not know how to talk with customer he behaves so rude with customers please teach him the manners otherwise change him
Messy. No windshield washer equipment. Dark n didn't feel safe in the area. Attendant doesn't face the pumps if u need help.
Snacks, soda, cigarettes can all be bought for MUCH MUCH less $$ a half block down the street. The prices are insane here
It's a gas station :) . Not too many of these downtown. This one is a little cramped but has everything you would need.
Printer dont work at the Pumps, Customer has to go twice in the pump in this extreme cold weather. Very Bad Experience
The washroom is always locked and out of service. To public who even fill up gas here. Avoid this gas station guys.
Went there twice. First time, a lot of cars were blocking the access. Second time, none of the pumps were working.
I wish I knew the tummies was self self before going. It's not quite the same. Clean and friendly place though.
I paid for gas 50$ they didn’t have change for me 23$, and moreover the washroom was out of the service.
Good spot to hit for gas if travelling east along Lakeshore. Easy access. Prices typical of location.
A bit tucked away in terms of location, but convenient on my route home because I take Queens Quay
It's worked out for me several times. I say they need more then one bathroom as it's a line up :)
Can be hard to access and gets busy but theres plenty of extra parking and the staff are nice.
Although the toilet is empty, they do not take it in. personal very rude and disrespectful
The personnel un professional in personnel is mentally problem In the prices gas ⛽️ high
The restaurant attached smelled insanely good! Oxtail, jerk chicken, patties! Delicious
It's convenient located. Service quick and different options for gas. Including diesel.
Service was slow with one person manning gas station, coffee shop and convenience store
Basic gas station. Tire pump takes money but does not pump and staff do not care.
Good competitive pricing but many machines doesn't provide receipts! Fix them plz
It's a gas station, so not really much I can say. Good quality gas. Good service.
Poor customer service. Yousaf doesn’t know how to deal with customers. Fire him.
Small store with expensive pricing but it is open 24/7 and has a friendly staff!
Got gas here and left. Cant tell if it was good gas or not. Cars still runnin
Quality gas station experience, fantastic selection of snacks to suit my fix
Poor guys don’t even allow to use public things like washrooms and microwave
Good variety of slushies. Minimum $4 purchase to pay by debit. That sucks
Can get really busy during certain times. Customer service is not great
It is pre5ty basic , they sell gas and it s easy to get in and out.
Best spot to refuel a rental car before taking off at billy bishop
It’s okay but staff should get more customer service experience..
Good location to get your full up before getting on the highway.
Never let anyone to use washroom even you fill up the gas.
Clean, easy access, well stocked, courteous staff & Tim’s
Very rude and unprofessional staff. Dissappointed.
Good gas. Absolutely delicious - car loved it too!
Great location for a quick fill up down town.
Make your own Tim Hortons coffee I love it!
Time to pay the piper gas prices gas price
Worst customer service with zero empathy.
The best diesel fuel for my sailboat⛵️...
Great location. Has prices are decent.
No big lineups in the evenings
Love their gas. Great flavor.
Good service, great location
There was no restroom in it.
Staff very friendly
I miss toronto
Busy area
$1.74/L
Great
Good