Famous Footwear is a Shoe store located at DESERT SKY MALL, 7611 W Thomas Rd #103, Phoenix, AZ 85033. It has received 176 reviews with an average rating of 4.2 stars.
Monday | 10AM-9PM |
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Tuesday | 11AM-6PM |
Wednesday | 10AM-9PM |
Thursday | 10AM-9PM |
Friday | 10AM-9PM |
Saturday | 10AM-9PM |
Sunday | 10AM-9PM |
The address of Famous Footwear: DESERT SKY MALL, 7611 W Thomas Rd #103, Phoenix, AZ 85033
Famous Footwear has 4.2 stars from 176 reviews
Shoe store
"Nothing but problems online and at this store love the shoes hate the service well famous footwear"
"If I could give 0 stars I would , I do not recommend this location the cashier Daniella spoke Spanish using racial slurs assuming I couldn’t understand when I called her out on it she refused to sale me shoes after so she also cost the company money for the 3 pair of shoes I was going to buy , I’ll be leaving the same review on google so people know what type of service to expect!!!"
"The female worker was rude and not very helpful"
"I give this store five stars for customer service"
"Super grosero el muchacho que trabaja hoy sabado 14 abril 2023 en la mañana si trabajan en un lugar atendiendo personas deverian de meditar antes de entrar a trabajar un cliente menos …"
Nothing but problems online and at this store love the shoes hate the service well famous footwear. A lot of competition out there that sell the same damn shoes unbelievably I asked to try on men's 9 and she didn't get me some to try on instead told me that mens size 9 waS not going to fit .I was persistent to find me the red and black tanjun men's 8.5 they didn't have that size And then she says " why do you have to have red and black shoes Do You actually Wear that much red and black" could have made a sale that day .i purchased 2 pairs online that same evening.
If I could give 0 stars I would , I do not recommend this location the cashier Daniella spoke Spanish using racial slurs assuming I couldn’t understand when I called her out on it she refused to sale me shoes after so she also cost the company money for the 3 pair of shoes I was going to buy , I’ll be leaving the same review on google so people know what type of service to expect!!!
The female worker was rude and not very helpful. The other male employee never once asked if we needed help. I'll never ever shop at this location again. If you need good service, great customer service representatives and awesome people go to Litchfield and McDowell
I give this store five stars for customer service. The two girls running the store knew how to run the show. Always asked us if we needed to try on any shoe or asked if we any questions about a shoe. Super attentive employees working here.
Super grosero el muchacho que trabaja hoy sabado 14 abril 2023 en la mañana si trabajan en un lugar atendiendo personas deverian de meditar antes de entrar a trabajar un cliente menos …
Afuera de famous, está el carrusel mientras se paseaba mi niña,, me asomo A la tienda y veo tennis de ocacion y están chidos"! Hay que regresar para comprobar precios"!
The nice lady at the cashier helped me with everything I needed. Got a pair of shoes and some slides. I'm goin there again when I need a new pair. Thx Famous Footwear
Came here for Easter shoes and got a great BOGO deal. I saved a lot with my store rewards discount on top of that. The store is clean and the staff is helpful.
My favorite shoe store online as well great service fast delivery and if they have it at the store believe me you will have your product packed up and ready
The young man who helped us (I think he was a manager) was super awesome ! So helpful , very kind , I really appreciate his input .
The best time to go here is when they do their clearance shoes/ buy one get one half off. Usually around back to school time.
Famous footwear is good Comfortable shoes at low low prices Thank you. Famous footwear See you again soon . …
Many brands however they do lack variety in those brands. The staff just stared instead of offered to help.
This famous footwear is well kept, organized and the employees are very professional. I like this location.
Hardly any wide width selections on shoes. The employees seem like they don't want to be there.
I like there customer service and its clean im always looking for stuff like that with covid
I love famous foot wear in general online and in this store ...thanks for my Birthday bucks.
Took my mother-in-law to return & exchange shoes, both young men were very helpful & polite
My teen was able to walk in and find the shoes she was looking for in her size right away
Love shopping here for my kids always great deals plus I earn rewards when I shop!
I haven't been in there I just look through the big window that's all it is I do
Gotta love Famous Footwear when they have the BOGO back to school special.
Was only there for a second. I was looking for winter boots. None here.
We ordered a pair of shoes yesterday and it shipped to us already!
Selection of shoes is limited. Staff is friendly and helpful.
Didn't have what I was looking for but I had a selection
Great prices and if you're a member you get good deals.
Muy amables las muchachas que atie den y buenos precios
The prices are reasonable and the staff was amazing
Always good prices! Get the app for better deals.
good costumer service thanks for the help
Love this place always get my shoes here
Muy bien encontramos lo que buscábamos
Good prices in a wide range of options
They spoked spanish and met my needs.
Bad service staff not very helpful
Nice store,.. has very big variety
Clean and organizes pleasant staff
Good shoes and very good prices$$
Love the shoes but not the price
Same lady took good care of us!
Buena calidad y exelente precio
Friendly and helpful employees
As expected for a shoe store
Good prices. Slow service
Decent prices cute shoes
Always good deals here
Very helpful and kind.
Good customer service
For the wife and kids
Great customer sevice
Excellent experience
Love the shoes here.
Excelentes precios
Cashier was rude
Very clean store
Different shoes
Nice and clean
Prices to high
Love the shoes
BTS Shopping
Good staff.
Great price
Recomiendo
Exspensive
Excelente
Good ppl
Becomes
Shoes