Travelling as a small group of four travelling through Europe, their travel partners allegedly changed itinerary. Thus flights to Europe from Melbourne, we were all seperate. The airline couldn't help as they didn't book it. The cruise we did. They paired one couple up, the other two were assigned seperate twin bed rooms. Thankfully, we swapped. They changed our flights to Paris to a later time and they didn't tell us. When we rang from Paris to complain as the Paris accomodation was stuffed up, we were told that the agent no longer works there, we will put you onto somebody else. Fifteen minutes on hold nothing. Rang back, left our number to call, we got no return call. Contact Flight centre HQ, got put onto Paul. Got his email, and horrified at his rude responses. Not his problem, he's not long been there, the bookings are a mess. Now our baggage limit we booked back, find out we were charged for it, but it wasn't booked. We could've re-booked at an extra charge. This trip is a litany of mistakes. Of the itinerary provided, they got 60% right. 40% completely wrong. To have two couples unable to travel seated or roomed together is not romantic, how can they get this so wrong. Paul summed it up perfect, he can't fix other people's problems. We just have to put up with it. Couldn't even send us revised itinerary as even he couldn't work it out, and he's got customer bookings to make. Takes 2-3 days to respond, he don't care. Never again Flight Centre.

I have been using Flight Centre for all my Business and Personal Travel for almost 20 years. My Business travel is extensive. More specifically, I have been with Daniel Bram, Store Manager at Churnside Park, the entire time. Daniel is outstanding, professional, attentive, responsive and accurate - he makes every attempt to get the best deal on offer. Moreover, he is able to create a Flight Centre team in the store with the same professional set of values, whenever he has moved to a new store. I would with 110% level of confidence recommend Daniel and Flight Center at Churnside Park for anyone wishing to do business or personal travel locally or internationally.

Cindy from Flight Centre Chirnside Park was brilliant! She listened to everything I wanted, came up with the perfect options and was super helpful. I never waited longer than a day for an email reply that wasn't urgent and nothing was too hard for her. Our flights were cancelled by Qantas the day before our trip and they said it was a mistake. It wasn't until Cindy looked into it that she found out it wasn't a mistake and had us on another flight the same day. Super glad I booked through Flight Centre and I will be using Cindy for my next trip. Thank you!

I have been dealing with Flight Centre for approximately twenty years especially Daniel Bram from Chirnside Park. I can honestly say I am always greeted with promptness, professionalism and attention to detail. Daniel always provides alternatives and suggestions when required. I think the sign of a great travel agent appears when things go wrong and you get sick overseas. Our experience was handled promptly with professionalism and compassion which we greatly appreciated, thank you Daniel and Flight Centre Chirnside Park.

I have been very fortunate to have Daniel Bram as my travel agent from all his various Flight Centre locations for over ten years. I would never consider going to anyone else. Daniel has wonderful suggestions for places to travel to, provides information and alternative options to think about. My questions are answered promptly and any foreseen problems ironed out. Daniel is always available if needed and I thank him very much. They are a great team at Chirnside Park.

Looking forward to Flight Centre going into administration. Charging $600, for a 20 minute service to book my flight. Team leader from the Chirnside Park store booked my flight with me at the flight and travel expo. I was more than capable to walk up to the corresponding airline and book the flight, instead I decided to book with Flight Centre Chirnside Park to support a local business. What a regret that was. Lawyers don't even charge that much. Daylight robbery.

Jeanette Edwards from Flight Centre in Chirnside Park has been absolutely amazing. Not just for fixing up an issue from a flight dating back to pre Covid but the effort and time she has put in to this new trip we are organising. Her knowledge of the industry is second to none. We have no hesitations at all in 100% recommending Chirnside Park Flight Centre to anybody.

Stood at the front door waiting for a staff member to acknowledge me. Three staff members working, one with no client at all but managers to answer the phone but doesn’t even acknowledge I’m standing there for over 10 minutes. Terrible customer service. An acknowledgement that I was there and that they would be soon would’ve been nice instead of completely ignored.

Samantha was very efficient and organised me with airfares and the best way to travel given my particular needs. As promised she contacted me two weeks out with my documentation. I have used Flight Centre many times in the past and have always found them extremely helpful and knowledgeable. Special thanks to you Samantha. You will see me again next year.

First time Flyer! I wish I could remember her name.. I booked my first flight to London through Chirnside Park Flight Centre, I don’t believe I’ve ever experienced feeling like someone’s genuinely looking to help me out and make sure I get a great price. She was super friendly and very reassuring as I am quite nervous to fly especially by myself!

Jeanette has provided us with great service and information and kept us fully informed on the status of our cash credits left over from the pre-Covid booking. We are now at the stage where we can finally use the remainder of these for an internal flight within Australia and she has looked after our interests all along the way.

I went to Chirnside Park Flight Centre to get help with organising our overseas trip, and was greeted by Daniel Bram, who spent so much time and effort in organising everything and getting the best deal. Daniel is very helpful, professional and caring in his after sales service when I was concerned about an issue.

Daniel is my first port of call when planning and organising holidays. He is super knowledgeable, helpful with suggestions and delightful to talk to about our holiday intentions. Streamlining flights for family coming from another city to the same destination, at the same time, was really appreciated.

If you want sensational service from a Travel Agent Daniel Bram at Flight Centre in Chirnside Park is your man. Nothings too much trouble and he will ensure your travel package meets your requirements from an enjoyment and financial perspective. We wouldn’t use anyone else!

Once again Daniel from Flight Centre Chirnside has delivered great service! He has organised many overseas trip for us, the last being an amazing trip to Singapore & Bintan island Indonesia for two families. Thank you Daniel and Flight Centre, keep up the exceptional work!

Daniel Bram, the salesman from Flight Centre, is punctual and down the earth. He managed to change booking dates to the States for the flight I booked online with Flight Centre. He did it over the phone in 3 minutes time the day prior to our flight. Thank you, Daniel.

I would never expect a staff member to reach out 12 months after initial booking to check how my family holiday went. This is what Cindy did which is next level customer service. Thanks very much for the personal touch, will definitely use again and recommend highly.

Awesome experience dealing with Sam. she found the best flights for me and explained me the fare rules. Unfortunately i was unable to travel and she helped me cancel my tickets in the easiest way possible. Thanks a lot. Will definetely recommend your business.

I booked the family on a cruise a couple of months ago and it was finalised today. Thank you Cindy Jacobs! for all the work you put in, for staying in touch and keeping me informed of all the deadlines for booking, finalising and payment. Good work. Well done!

Have followed Daniel through his time at flight centre and he has always been super helpful. I have booked with Jeanette as well, she is lovely! All staff at this location have always been prompt and really listen to the needs of their customer.

We are working with Jeanette on an upcoming European holiday. We have been impressed with Jeanette's experience and passion to share options and alternatives with us. Jeanette is also responsive, which is reassuring when planning your holiday.

I have received excellent service at FC Chirnside Park, thanks to Jeanette. Booking, changing, adding flights, finding and booking accommodation, nothing has been too much trouble and emails have always been answered promptly. Thanks Jeanette.

When my case was misplaced whilst travelling I contacted my local Flight Centre representative. Daniel provided simple but clear advice that put my mind at ease. Thankfully my case turned up but Flight Centre was there to support me.

Daniel Bram is a credit to Flight Centre. He is very quick to respond and is always able to field our questions. Daniel takes the stress out of making a booking and goes above and beyond to cater for our needs. Highly recommended.

Booked a cruise they were happy to take the cash when we asked for more info regarding the cruise they would not return phone calls or even answer e-mails from there own staff All in all not good service at at all...

Daniel helped us with a recent trip to Egypt, Portugal and Dubai. He was very knowledgeable and helped us find the best flights and tailored our accommodation perfectly. Will absolutely be booking with him again.

We have dealt with Daniel for a number of years and he has always been very helpful in making sure that our requirements were met. He is prompt in responding to any queries and polite in all his dealings.

Very friendly and helpful staff. Daniel Planned my euro trip and has been for over 10 years. I happily will return to the Center and continue the booking as of great satisfaction in the service provided.

Very happy with our seemless itinerary provided by our travel consultant Dan Bram. Flights, transfers and accommodation well organised and appropriate. No hesitation in recommending service provided.

Went into Flight Centre Chirnside to speak to Alex regarding Tix to the US. Alex was so helpful, polite and funny. All my questions were answered and tickers are booked. America here I come

Have always had excellent service from Daniel at Chirnside Park. He has organised our travel arrangements for many, many years now and I have never had a problem that he couldn’t resolve.

Cindy was so very helpful to this computer illiterate woman. Thanks a bunch you made using my Jetstar voucher and rebooking my replacement flight so so easy, really appreciated your help!

Kayla at Flight Centre Chirnside Park handled our itinerary extremely well instilling confidence in our proposed trip to Spain and Portugal. Her advice and organisation was most helpful.

Bad service!!! Inexperienced staff!!! I left the message on the phone to a staff name a Cindy Jacobs ( Flight Centre Chirnside Park ) to ask about my refund and she never get back to me!

We booked our trip and then had to make some changes to our itinerary. Daniel made the changes quickly and efficiently in his usual polite, professional and friendly way. Great service.

Daniel has been amazing, very knowledgeable, keeps me up to date with any changes. He is more than happy to answer any questions i may have. Great person to deal with

Flight Centre Chirnside park have been fabulous. We dealt first with Cindy n then Daniel. Can highly recommend this business if you are looking for travel assistance.

The flight center team at Chrinside Park are the people I always use when booking a trip overseas. Kerri is fantastic to deal with I highly recommend them to anyone.

Jeanette Edwards at Chirnside Park was very helpful especially as my schedule was not straightforward. She managed to find me suitable flights at a good price.

Staff were polite. Helpful. My expectations were high. I expect tips you I don't already know. Where's my wow factor. But they were lovely.

Cindy Jacobs was super friendly, understanding and supportive, making the process super easy on my part. Would definitely recommend!

Been using Daniel as our family agent. Can only high recommend his services, very professional, goes above and beyond a normal role.

Daniel Bram was excellent. Knowledgeable and experienced. He supported us through the journey and always ready to assist.

Seem to have plenty of money for Hawthorn football club but then rip off your staff. Crooks - I'll use Webjet thanks.

I am very satisfied with the service I received here. Everything was great, thank you Cindy for your help

Very helpful and knowledgeable. Super friendly staff. I have never had any issues when using them.

Great service and staff know what they are talking about. Only issue is they have no planes.

Attentive staff - quick responses & a real attention to detail & best price possible …

Only interested in booking holidays not really interested in talking about quotes

Kerrie was extremely helpful... nothing was too much trouble.

Very helpful staff, especially Jeanette Edwards. Recommend.

Service from Ali White was first class …

Great service my assistant was out standing

Great service, knows what it's all about

Very good info and assistance fro Ali

Excellent staff and very helpful

Lovely staff and great service

Great team, Very helpful!

Ali was very helpful.

Very slow long waits

Inexperienced staff.

Excellent service

friendly staff

Always helpful

Great staff

Excellent