Florida Safety Towing & Repairs Corp.

157 reviews

401 E Henderson Ave, Tampa, FL 33602

flsafetytowingandrepairs.com

+18132210110

About

Florida Safety Towing & Repairs Corp. is a Auto repair shop located at 401 E Henderson Ave, Tampa, FL 33602. It has received 157 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday9AM-5PM
Tuesday9AM-5PM
Wednesday9AM-12AM
Thursday12AM-1PM
Friday9AM-5PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Florida Safety Towing & Repairs Corp.: 401 E Henderson Ave, Tampa, FL 33602

  • Florida Safety Towing & Repairs Corp. has 4.2 stars from 157 reviews

  • Auto repair shop

  • "I wish I could give a better review but am honestly disappointed"

    "DO NOT USE THIS BUSINESS! If i could give negative stars i would"

    "DO NOT COME HERE!!! I got into an accident after picking up my childhood dogs ashes"

    "DO NOT USE THIS COMPANY!!!! my close friend had issue after issue with this business and they have deleted her review so i am writing a new one"

    "STAY AWAY UNLESS YOU WANT YOUR STUFF STOLEN!!! I was originally told a couple weeks and the car would be done, that turned into a month because they were waiting on a part, gave them another week and yet still no progress"

Reviews

  • Madi Ray

I wish I could give a better review but am honestly disappointed. I was originally quoted 3 weeks to fix my car and did not get it back for 2 months. Every time I called for the status of my car I was given misinformation and the run around . Finally when I expected to get my car back , Stephanie would stop answering my phone calls and not callback . After 2 weeks of no contact from the shop after my car was suppose to be finished- I showed up to the body shop to check for myself and found the car did not match the updates Stephanie had told me. It looked like the car was barely touched after being in their shop for 6 weeks . Once I received the car , there was scratches all over the exterior paint that were not there prior , as well as scuffs on my interior roof. More than 1 of my belongings were stolen out of my car. When I brought this to Stephanie’s attention - she played dumb until I mentioned getting the police involved for theft , and then she was magically able to produce one of the 2 items. As a small business there is no excuse for stealing out your customers car , who is trusting you in a vulnerable situation ( I was involved in a car accident). I also received toll bills for my car while it was in their possession and I do not own a sun pass . They are nice to your face but are wolves in sheep’s clothing. I would not recommend this business and I believe good reviews are fraudulent . The discount Stephanie provided me did not compensate for the excessive amount of time to fix the vehicle, the hassle of getting in contact with the shop once they have your car and the fact they stole my belongings. I would not recommend bringing my car here.

  • Kennedy Froberg

DO NOT USE THIS BUSINESS! If i could give negative stars i would. Honestly the worst car shop ive ever used and my last car shop also sent me home with no coolant and a piece of my car missing. Save yourself the stress and pick somewhere else. I could’ve done the work they did myself, the things they did do all need to be taken to a new shop to be fixed. Theres things my insurance paid them for that they just kept the money instead. I could go into a really detailed story of my experience here but bottom line do not trust this company, you absolutely will regret it. Really confused by all the positive reviews, they have to be fake or friends. They take advantage of customers when they’re in a vulnerable position (for me right after getting into an accident) they lie about everything, first thing they said was that they offered a rental but they really offer you $300 towards a rental that doesn’t really help much at all when they’re going to sit on your car for months. Its a constant “it’ll be ready next week” with a new issue coming up every phone call (when they decide to call back) i wish i would’ve read these reviews before they had my car, they are all way too accurate. Do not let these incompetent scam artists trick you too, read our mistakes and choose a reputable company that will do the work in a timely manner and correctly. Wishing the absolute worst for your business, the best thing you could do for your customers is close down and find a new line of work.

  • Kaylie Scott

DO NOT COME HERE!!! I got into an accident after picking up my childhood dogs ashes. Magically they were at the scene of the accident and Stephanie told me about her shop. After looking for other more reputable options, I decided the easiest option was this shop. They proved me absolutely wrong!! I was quoted 3 weeks to fix the damage to my car. It seemed long but I trusted them with my car. 3 weeks go by and I call the shop 3 times and my call won’t be answered. I had my spouse call and they picked up right away. I told them it was me and they HUNG UP ON ME!!! The next day I get a call from Stephanie saying my car would be ready next week… Weeks go by and I still have no car. I went to the shop multiple times and they would NOT let me see MY car. My car had been gone for 3 months. Eventually I contact my insurance and the police and they were able to help me see my car. When I saw my car I was in disbelief. They absolutely demolished my car. My dogs ashes were scattered all over the back. I have an airtag in my car and some how my car was being driven. Not by me but by them and I guess they wrecked it while illegally driving my car. DO NOT COME HERE

  • katarina safko

DO NOT USE THIS COMPANY!!!! my close friend had issue after issue with this business and they have deleted her review so i am writing a new one. Not only have they had her car for 1month+ but she also received a toll bill for her car- while it was in possession of the mechanic. They were taking her car out for joy rides instead of fixing it. When she went to confront the business in person the entire front bumper was gone. Finally she got her car back and everything that she left in it was STOLEN. This business is sketchy at best and definitely doing illegal things. I don’t know how they have gotten any positive reviews, it must be friends/families/employees of this business. But if you want a trusted company i caution you ⚠️ not to use this mechanic. PLEASE take our word for it- they steal, lie, and leave your car in worse condition than when you brought it. They took the insurance check and did not fix her car!!

  • Andy Xue

STAY AWAY UNLESS YOU WANT YOUR STUFF STOLEN!!! I was originally told a couple weeks and the car would be done, that turned into a month because they were waiting on a part, gave them another week and yet still no progress. Essentially waited 5 weeks, spend over 1k on rental and nothing got done. When i went to pickup my vehicle, not only was everything in disarray, my valuable fishing equipment was also STOLEN. In addition some of the floor mats were gone. Stephanie refused to take any responsibility, saying I should have grabbed everything I needed. Don’t be fooled by their nice demeanor, these people will scam you and steal from you and come up with excuse after excuse for why the car isn’t finished. Please save yourself the headache and go somewhere else to avoid getting taken advantage of.

  • Shainy Seidner

I can’t recommend this place enough. Stephanie was there to help me navigate the whole process of my car being repaired. After calling multiple places and speaking to multiple people, I can confidently say that the level of service received here stands out and is top-notch. Stephanie truly cares about her customers, answers questions thoroughly, and provides updates from start to finish. She is communicative, efficient, and reliable. Florida Safety Towing and Repairs is a family-owned business that treats you like family and they have my business for any of my future car needs. Thank you so much for taking such great care of me and my car!

  • Mark Rieumont

I just saw my daughter's car after a 2 month wait at this place and what a disappointment. She had a brand new car with some front end damage. The finished product is horrible! New paint does not match well, hood does not appear to fit right, new scratches and dents that were not there originally, and the car sounds like an old Buick when driven. Car accidents are unfortunate enough. Customers are dependent on body shops to do quality work. The end product this company provided is well short of what any reasonable person would expect after they received substantial money from the insurance company.

  • natalie smedberg

I am new to the area and it is so hard to find a place you can trust. I asked a mechanic that I brought my car to where he would take his car for body work and he reccomended Stephanie. I am so glad he did. She is so real!!! She made me feel like family! My car looks so beautiful!! They even detailed it!! Stephanie did all of the ground work to get my rental while my car was in the shop. All I had to do was show up!!! The car was fixed very quickly too!!! I hope I do not need to have anymore body work done, but if I do, I would not go anywhere else!!! Thank you so much, Stephanie and staff.

  • Lisbet Alvarez

Family owned business that’s compassionate & hard working! Stephanie & her daughter Ashley took amazing care of me. They Wrote me a check to cover the cost of a rental! Stephanie was in constant communication with my insurance so that I wouldn’t have to stress. The people here really care about earning your business & that shows in how diligent they are with how they communicate, & how hard they work to resolve the problem at hand! I had my car brought in to get it fixed after a bad accident & showed professionalism & dedication to the job at hand Thank you guys so much!!

  • MrHomebwoi

This place has been a blessing beyond measure,i had just recently got hit by a state farm driver (who they work hand in hand with) and i was having a hard time finding a body shop i can trust that does good work at a reasonable price,she really went above and beyond to make this whole ordeal head ache free ,worked with my schedule and even dropped my car off to my house when i was unavailable to pick it up, this company is a god send ,"florida safety towing and repairs corp" definitely lives up to the hype and exceeds expectations

  • Carly Thomas

Do not recommend this business. The reviews were deceiving and made me think I was bringing my car to a trusted place but not only did they scam me in price and labor and charge almost double of what it should've cost but they stole stuff from my car and left all my belongings scattered all over my car leaving my car a mess, not even covering up the fact that they stole from me. It was very disrespectful and I recommend taking your car elsewhere unless you want to be scammed and robbed.

  • David

I had a terrible experience with this business. I dropped my car off to be repaired and experienced delay after delay - they just kept making new excuses. After 25 days without my car - and no explanation or plan on what they were going to do - I told them I would take my car someplace else. They then charged me $35 per day for "storage". Awful experience, and found a body shop right around the corner that completed the job in 6 days.

  • Matt Christman

They’re just not good. At all. They’ll Hold your car for months on end & always have an excuse for everything on why it’s not finished. Full of excuses, lack of integrity, accountability, & ownership by this business. When you own a business everything is YOUR fault. Leaders must own everything in their world. You—as owner—are responsible for your team's failures, regardless of your position. Would absolutely not recommend.

  • Malushua Griffith

Ashley & Stephanie were awesome! I called for a tow and in 15mins someone was there to tow my Tesla Model X. They sent an experienced driver his name was Christian and he was very knowledgeable in towing Tesla’s. I just had to give these girls a review! They treated my situation like a true emergency and I’m grateful to them. Thank you Ladies! You Rock! ❤️❤️

  • Lindsay Hutchinson

Dealing with car trouble is always stressful, yet Florida Towing & Repair made it extremely easy for me. They made me feel comfortable the entire time they were dealing with my car, very trustworthy/reliable, great communication and treated me like family. I cannot speak more highly of this company and will recommend them to anyone and everyone.

  • Michelle Sims

I walked into Florida Safety Towing and Repairs on my lunch break after someone hit my parked car. They were able to quickly help me, had my husbands dodge challenger looking brand new. Provided top notch service that was fast, friendly and affordable. Highly recommend and will be taking my car to them for any other repair needs in the future!

  • Xena Jackson

This Company Surpassed my expectations, they were great. Stephanie was extremely professional and courteous. I recommend this business to all my friends and family. They went above and beyond and even had my car detailed after the repair. Y Toyota Corolla looked brand NEW , after my wreck. Thanks to a fabulous Job.

  • Dee Ed

Stephanie is the best and she always look out her service is impeccable she's going to make sure you Constable she's going to tell you the right thing and she going to see you through the whole process and the finishing job on your car is going to be immaculate like it came off the showroom floor

  • Winston Smith

Glorious repairs, they repaired my 2018 Nissan Altima and the whole repair process was amazing from communication to the great quality work along with saving me money. I could not get expect any better treatment from any other shop. 100% recommend to any family or friends.

  • Mike Bowman

Delay after delay, they don’t keep their promises as far as timeline goes. It’s been more than a month I’ve been waiting for a very basic repair on my vehicle. They’re outwardly nice people but sugarcoat everything. Stay away if you prefer a shop that keeps their word

  • Raymond

The employees were very efficient they did their best to obtain the parts for my car and they fought for me to make sure that the parts came in. Young lady named Stephanie was extremely extremely helpful and pleasant. The car came out great but no problems.

  • Emily Esparza

Mark my words its the greatest place to get a fix up on your vehicle100/10 recommend this place especially if you need something urgent done. Will come back as many times needed for the amazing help of this successful family owned buisness! …

  • Joe Civita

In May I was in a car accident. While waiting for the police there was someone from a nearby home that saw I needed a tow so after speaking he gave me the number of a local business that can handle everything needing to be handled after an

  • Tony tripp

They arrived on time to by accident, even gave me a ride to the shop. They even called a touchup company out to rescue my car safely and take it back to the shop for repair without doing more damages. Stephanie and her crew are an awesome

  • Michelle Dianna

This place was awesome! They made the process easy simply by remembering what I needed over a period of a few calls before the appointment was made. They were transparent giving me an exact quote before scheduling, had me scheduled within

  • Amie Lentner

Florida safety is proof that there are still good people in this world. The owners daughter saw me me trying to jump the battery out of my car and out of pure kindness stopped to help. After my car wouldn’t start she not only recommended

  • michelle rattinger

This place is an absolute GEM. When I needed to have my front bumper replaced, Stephanie and her team helped me feel confident and supported every step of the way, from the insurance claim to the decisions around repairs. She is up front

  • Adrian Fabian

To all those who can take their car to another place other than Florida Safety Towing, it is the most informal company that Tampa has. The same owner does not answer you and the work takes any amount of time. The worst experience.

  • Mike Winn

This place is awesome. They really helped me out after my accident and had great communication with me. I’ve already recommended two good friends of mine to this place, and will continue to do the same!!!

  • Emilio Valentin

Had gotten into two pretty bad accidents, and was having trouble getting my car fixed. Stef was able to get it completely prepared and looking brand new. Wouldn’t recommend any other body shop in Tampa!

  • LLC

So easy to work with they helped me fix the hanging piece under my bumper in no time and super friendly people. Also got my tires pumped for free. Hands down best service! 10/10 and recommend to anyone

  • Tiffany Richard

This is the best repair and towing company I have ever had the pleasure of dealing with! Honest, prompt, respectable, and reasonably priced! Don't scroll by them. They even gave me a jump for free!

  • Anurag kumar

Nice and quick road side assistance, Don from safety towing is really nice and helpful. Came to the location on time and got my car diagnosed and started .

  • James Scott

Showed they really cared and helped me find the best solution need Steph and Ashley company has great customer service and quality work

  • Akeva Vance

Manager was so nice and courteous. Wait wasn’t long. In and out. I recommend anyone to them. Thanks so much for you guys help.

  • David Zentner

The work they do is above all others , I was floored when I saw the paint and body work, perfect match …

  • Crystal Davino

Amazing family-owned business! Generations of auto body experience and expertise shown in their services.

  • Jonathan Perez

Very happy with the work done to my f150. Front end was smashed in and she came out looking brand new

  • Caden Tellander

They did great and got it done sooner than expected. Very polite and helpful, I definitely recommend.

  • Ingeniero Jose De Jesus

Very profesional deliver on time, car is better than new

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