Foothills Veterinary Clinic is a Veterinary care located at 5/101 Station St, Ferntree Gully VIC 3156, Australia. It has received 67 reviews with an average rating of 4.5 stars.
Monday | 8AM-7PM |
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Tuesday | 8AM-7PM |
Wednesday | 8AM-12PM |
Thursday | Closed |
Friday | 8AM-7PM |
Saturday | 8AM-7PM |
Sunday | 8AM-7PM |
The address of Foothills Veterinary Clinic: 5/101 Station St, Ferntree Gully VIC 3156, Australia
Foothills Veterinary Clinic has 4.5 stars from 67 reviews
Veterinary care
"AVOID AT ALL COSTS"
"Excellent veterinary care from Michelle and her nursing staff "apprentices""
"The Vet, Dr Michelle did an amazing job"
"We went to Foothills vet with both our cats, and we are very happy with how they take care of our pets"
"Our little puppy has had her stitches removed a short while ago, her speying was very successful and the recovering went very well"
AVOID AT ALL COSTS. EXTREMELY UNPROFESSIONAL! my dog has had a reoccurring ear infection which I continued to pay $100's to the owner. She never explains what it is, why it is happening and today I was to take my dog back for a check up costing another $90 I phoned and said I was unable to pay this today and Dr.Michelle used guilt and said "Well it's not gonna get any better if he doesn't come in!" I had just lost my job and again explained I couldn't afford it today and she hung up on me! I phoned back and spoke to the nice lady Emma and said it was out of line for Margret to have hung up on me but I thanked Emma for her understanding. The owner phoned me back quite a few times and when I answered she said she didn't appreciate how I spoke to her staff. I said Emma was lovely and I was explaining to Emma how unprofessional and NASTY she was being. She phoned me back again a few times leaving a voicemail which I have saved to share, saying "PLEASE PHONE THE RSPCA AND EXPLAIN YASELF!" I phoned her back and said she didn't have a right to do that and she was blowing into the phone like a child sticking their tongue out spitting. I've given her thousands of dollars since my dog was a pup to date and she couldn't care less about the animals, zero compassion grounds and a very questionable licence. Zero compassion and extremely unprofessional. Avoid at all costs she is truly awful! Veterinary Practitioners Registration Board of Victoria Veterinary Practitioners Registration Board of Victoria is being notified and if anyone wishes to hear the voicemail Dr.Michelle left on my phone after abusing me than contact me for a copy. UPDATE I phoned the clinic and asked for my dogs medical records of all his visitations and thousands of dollars spent at the clinic and she said NUP WE DONT DO THAT... I said I need them for the vetinary registration board and she said NUP... DONT THAT ...I then said so you've kept all the treatment money and my dog has no medical files there? And she hung up
Excellent veterinary care from Michelle and her nursing staff "apprentices". Swish cat required some dental care. I have maintained our veterinary doctor client relationship for 10 to 20 years now, and Michelle provided "last rights" to Moki my cat of 16 who was blind, arthritic and had fallen and severed his spinal cord. I would find it undesirable to drag myself around with a colostomy bag and catheter, even though there was no pain with no nerve signals, and I knew why for the catheter. Home visit after his last afternoon with me and Moki drifted off slowly and peacefully in my arms. It has never been easy to lose any one of my 10 feline mates, but Michelle helped make loss of Moki a little less painfull for both cat and human.
The Vet, Dr Michelle did an amazing job... my dog needed a tooth extracted and teeth cleaning...he suffers with extreme Vet-phobia and bad anxiety... so his arrival was a big ruckus... he pooped on the floor and scales and was yelling the house down and Dr Michelle was so kind and understanding about the whole thing ... I really have no idea how she even managed to get him sedated ♀️... post op his pain was managed perfectly and with in two days he was back to his old self only much happier and without the corpse breath!!
We went to Foothills vet with both our cats, and we are very happy with how they take care of our pets. Very competent and kind, I always felt they are in good hands. Some people comment on Michelle's attitude towards humans, well I am happy to say that she's always been friendly towards us. As a sidenote I choose my vet based on how they take care of my pets, not their personality ;)
Our little puppy has had her stitches removed a short while ago, her speying was very successful and the recovering went very well. We felt very lucky that we've come to the right place. Michelle and everyone of her team are just wonderful, very friendly, very caring and their pricing is very reasonable, couldn't be more happier, thank you so much!
We love and trust Dr. Michelle and are completely happy and comfortable with the care she has provided to our dog. We’ve seen several vets during our dog’s life and Michelle is the best; we’ll never take the pooch anywhere else. Professional, kind, patient and very fairly priced.
I have attended this vet on a number of occasions And found the receptionist/vet nurse too be very rude and obnoxious! The vet Michelle well where do i start there, Besides being a crook and a rip of has no people skills what so ever and should stick too talking too animals!!!
Michelle and the reception staff are super helpful and kind - great advice and not pushy with products or services. The last few visits (kitten being desexed, vaccinated, microchipped and boosters) have been painless (for me) and as easy as possible for the furry one.
This vet backs Knox Council's 24-hr Cat Curfew made without community consultation - as a supporter of Zoos Victoria RSPCA website. Avoid if you care about cats. This vet supports caging, trapping and rising killing rates of kittens, with misinformation, and cruelty.
Great little vet especially if you live in the area. The staff are very kind and knowledgeable. They all make you feel rest assured everything will be fine and your pets are safe. The vet is always willing to answer questions and is very helpful.
I would like to say a huge thank you to Michelle and staff for looking after my fur baby precious, who is an 11 year old ginger tabby cat last week. I have taken Precious here since she was 6 months, great care is always taken.
If you need thorough care of your dog, this is the place for you. My beloved Choppies has never been happier or healthier. Friendly, caring service and Emma the receptionist is a gem! So happy I was referred to them.
I have been taking my furbabies to Michelle at Foothills vet clinic for many many years, I would recommend Michelle and her kind hearted staff to anyone who is looking for a wonderful vet in this area. …
This vet provides excellent pet care. I've been going there for over 20 years. All the staff are so caring and my dogs have always loved going there, wierd right, but they do!
This is a great local vet at the foothills of the Dandenongs FTG - with caring staff ready to help / make an appointment - or just walk in . . …
Michelle and her staff are fabulous. Have been going there over the years.would highly recommend them if you are looking for a caring vet with years of knowledge.
I can’t thank Michelle and the team enough for their care of Ruby whom is 16 today! I am very grateful - professionalism and knowledge ! …
Fantastic vet team, Michelle and Emma are truly dedicated. Always receive kind and helpful assistance with my animals, including some tricky ones!
Michelle and the team there are great. I've got 2 cats that the look after and never a problem with service and advice. Would recommend highly.
I wasn’t impressed with the service at this clinic. Michelle the vet has no people skills at all. You also over charge. I won’t be back.
Great place, friendly, clean. Professional and my animals love the vet. Only place I would recommend for all services with animals.
We've been using Foothills Vet for about 9 years now. The Vet is very good and the reception / nursing staff are always friendly.
Michelle and her team are amazing! They are the only people I trust my baby with! Thanks guys xxx - 10 year customer :) X
Friendly and professional, I trust the advice and care they give. They understand my dog and his needs and quirks.
Michelle is great and very clearly genuinely cares about her patients. Definitely recommend, fantastic local vet
They have a great service and treat our cat's wonderfully i can't recommend Michelle enough.
We have been going to see Michelle for almost 12 years now. Couldn't ask for a better vet.
My family and I have used foothills for all of my childhood and adult pets ❤️
I have been going here for ever. Very friendly staff. Competitive pricing.
Great staff who are knowledgeable and care about your pets.
Great vet always caring for your pets at reasonable prices
Wonderful! Highly recommended. Lovely caring Veterinarian!
Wonderful service, the vets are always lovely and friendly
Excellent Veterinary care. Knowledgeable, friendly staff.
We trust Michelle. She is thorough and professional.
Friendly staff. Very accommodating and fair prices.
Experienced and caring Vet and welcoming staff
Local vet with great confidence with animals.
Great professional watermark service
Great staff with great knowledge.
Very rude and unfriendly vet
The vet saved my cat's life
Professional friendly staff
Excellent service and care
A fantastic family Vet.
Great service
Great vet
Excellent