Footpro

74 reviews

121 Glenferrie Rd, Malvern VIC 3144, Australia

footpro.com.au

+61395099199

About

Footpro is a Shoe store located at 121 Glenferrie Rd, Malvern VIC 3144, Australia. It has received 74 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday10AM-5PM
Tuesday10AM-5PM
Wednesday10AM-5PM
Thursday10AM-4PM
Friday11AM-4PM
Saturday10AM-5PM
Sunday10AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Footpro: 121 Glenferrie Rd, Malvern VIC 3144, Australia

  • Footpro has 4.9 stars from 74 reviews

  • Shoe store

  • "Over the last 3 years Simon and the crew have been more than accommodating of me and my whinging, always giving that extra bit of service which keeps me coming back"

    "I haven't bought shoes online before and was a bit hesitant but the process with Footpro was smooth and seamless"

    "My husband, being a novice when it comes to online shopping and different sizing options, selected the wrong size Altra Superiors"

    "THANK YOU, Simon for providing us with a phenomenal ski boot fitting experience at FootPro yesterday"

    "Footpro is the only shoe store that I trust for my running needs! (long distance runner who has shopped here for over 5 years ) The team are always helpful, for fittings they do a video analysis with a treadmill to recommend the best pair of shoes"

Reviews

  • Buddah B

Over the last 3 years Simon and the crew have been more than accommodating of me and my whinging, always giving that extra bit of service which keeps me coming back. I've purchase ski boots with insoles, cycling shoe insoles, and had them do bits and pieces to make my feet (and body) happier. As an athlete, it's a bonus to be able to relate to another athlete who walks the talk and really knows his s**t. Finally, their range of running shoes is quite unique in the market and will see you wearing a pair that will set you apart and work perfectly.

  • TamL C.

I haven't bought shoes online before and was a bit hesitant but the process with Footpro was smooth and seamless. I unfortunately had a fault with my shoes after a short time but Simon was very helpful in ensuring it was returned with no problems. He also helped to advise me on the right shoe for what I wanted and rang me to let me know when the shoes were on the way. Great service and I have no hesitation recommending Footpro to anyone.

  • Ingrid Brown

My husband, being a novice when it comes to online shopping and different sizing options, selected the wrong size Altra Superiors. Lockdown made it impossible to get to the store to exchange for the correct size, but Leigh and Jordan came up with a generous and easy solution and my husband now has the correct size shoes. Excellent service, can't thank the guys enough. Definitely recommend footpro, I'll purchase from them again for sure.

  • Olya & Serge Navarro Aleschenko

THANK YOU, Simon for providing us with a phenomenal ski boot fitting experience at FootPro yesterday. We greatly appreciate the time you spent and the effort you went to with ensuring my wife finally had a properly fitted boot for the season. Your attention to detail, personal, calm and consultative approach made our purchase so pleasant and all that much easier. We will definitely recommend you to everyone we know!

  • Debbie

Footpro is the only shoe store that I trust for my running needs! (long distance runner who has shopped here for over 5 years ) The team are always helpful, for fittings they do a video analysis with a treadmill to recommend the best pair of shoes. I am very thankful of this service as on occasions it has actually helped me get back on track after injuries and niggles. I recommend Footpro to anyone!

  • Greta S

Good selection of shoes and quick service. However, I was at a total loss on how my shoes should fit after a foot injury and asked the sales person to tell me if the shoes I had picked fit me properly. He said they seemed all good so I trusted him, only to be told by my physio that they’re at least a full size too big after buying them at his advice. Quite disappointing and a very expensive mistake :/

  • Peter Sullivan

I ordered a pair of runners online from Footpro - a few hours later Simon called to apologise that they didn't have that particular pair in stock but could offer another pair instead which was actually an updated version. I was very happy with that and then as Simon was in the area he hand delivered them! His customer service was outstanding and I will recommend Footpro to everyone I know.

  • vincent Scollo

I stumbled across this store while walking and I think going in was the best decision I ever made. Footpro have been nothing but professional and helpful. They managed to give me multiple solutions to my problem within my price range, and my feet have been thanking me ever since. If you're on the fence about using Footpro and their many services, I'd say go ahead and take the first step!

  • Barry Daly

Simon is proof positive that bricks and mortar businesses are here to stay. I tried and failed to buy trail shoes online. Simon fitted my with the best trail shoes I've every had. As soon as i put them on he was checking the fit with some tested points. It is definitely worth the effort to go in and see him and get fitted properly, It will save a lot of pain and agony. Thanks again.

  • Leah Della-Guardia

Just wanted to say thank you to Simon - as someone who isn't deeply experienced in the training world (despite living in close proximity to Bondi Beach) he was so helpful and able to assist me in finding the perfect pair of trainers for my specific requirements. Do your body a favour and go check out FootPro!

  • Emma

Exemplary customer service. Simon is attentive, astute, knowledgeable and genuinely cares about his customers and their experience in his store. Second pair of ski boots purchased here; a faultless, enjoyable and highly professional shopping experience Thank you, Emma

  • Belle Parsons

Willing to help and not just sell you want they are encouraged to sell. I have super challenging feet to fit and they let me try a huge range to see if I could find something. Unfortunately they didn't have anything that really worked for me... Hence the 4

  • Hannah & Ben

Awesome selection of trail running shoes & gear. I was close to buying shoes online based on reviews and very glad I went into footpro for a gait analysis, ended up with a completely different model and couldn’t be happier. Keep doing what you’re doing!

  • Scott Simpson (Online Strength Coaching)

The team here really have knowledge on how the appropriate footwear can make or break your body. After looking at my form on the treadmill they recommend the perfect shoes for me and it has taken my running to the next level! Thanks Mike …

  • Julian Brennan

Bought some shoes online from Footpro, shoes had a small defect (not Footpro’s fault) - they happily swapped them out for me no questions asked, no fuss. This was my first experience here, but it won’t be the last! Great service, thanks guys!

  • Jonathan Schilling

Simon and the team are awesome. These guys take the time to find the right shoe for you. Advised me to roll with Saucony and I've never looked back. Always keen to get around local businesses so do yourself a favour and get around Footpro.

  • Aldonio Ferreira

If you're after a running gait assessment or looking for a pair of good specialised shoes, this is probably your place. The staff here are very knowledgeable and helpful. The range is a bit limited, but they have the good stuff.

  • Carl Koudelka

Very knowledgeable staff. I had three requirements 1.need road shoes, 2. it has to be hoka and 3. recovering from planter facitis so needed cushioning and a bit of support. 10 minutes later I purchased Hoka Arahi 5's.

  • Vicki O'Donoghue

Bought ski boots from here because of the free adjustment. Used them once but didn't get back for the adjustment for 3 years and it was no problem and still free! So much better now, not so tight. Great service!

  • Meena Samuel

Amazing service and staff here! Came in looking for a pair of running shoes and was quickly helped to pick out a pair that supported my running style and injuries. Got a pair of shoes for a great price too :))

  • Vivienne Napolitano

Quality shoes and very knowledgeable staff. They videoed my feet on their in-store treadmill to ensure I could make the best choice for my feet. I'll definitely shop here for future sportswear purchases.

  • Laura Carolina

I am very much liking the Teko socks I bought at Footpro recently. Wicking, non-wool, comfortable, low-ankle height. (Only light blue was available at the time.) Thanks for the product suggestion.

  • Kate Churcher

We had an amazing experience at FootPro. These guys don’t mess around, top quality range of shoes teamed with expert knowledge to help get your best fit! Thanks Simon and team ⭐️⭐️⭐️⭐️⭐️

  • Elliot Gill

Amazing experience here. Bought my boots here with a great fitting. Broke my ankle later that year (not skiing!) and Simon reshaped the boot for me without charge. Highly recommend

  • Tom Mulholland

Highly recommend for ski boots. Was really impressed with the knowledgeable and friendly service. Came in for a minor alteration and they still gave me their full attention. Cheers

  • Stephen Lingard

These guys are the best!! I was Simon’s first customer years ago when he first opened, I have been going back ever since to get my running shoes, would not go anywhere else!!

  • Darren

Great service and knowledge. Really took the time to find the right solution to some injury issues my previous shoes had caused me. Wish I’d gone here the first time around!

  • Mike Wilson

Excellent work from ski bootfitter. We inserted the CARV device to my ski boots Dodge carbon fiber & then custom foamed with Boot Doctor liners. I couldn’t be more pleased

  • Gus Clark

Had boots fitted 5 years ago and went for a quick check to make sure everything still fitted right. Excellent help and no cost. Recommend Simon and Footpro highly.

  • Danny Bearzatto

Great service from knowledgeable staff. Really good shoe fitting service with a treadmill and video footage to review your form in different shoes.

  • Mathew George

Great service! Great range of shoes. Very happy with my purchase and the advice provided by the team at Footpro which guided me there. Thanks!

  • Oscar Trevarthen

Great experience with Simon. He took the time to understand my running needs and fitted me with a new brand of shoe (Hoka) which I am loving.

  • Edward Banks

Mike was brilliant. Asked questions, reviewed my running and offered a considered view on the best shoes for me at this stage of my journey.

  • Ben Heritage

Ordered online, and a minor issue with product availability was identified and corrected immediately by Footpro. Will be a return customer.

  • Alvin Narsey

great service from Simon who fitted me with some Altra's! super knowledgeable and took his time to find the right shoe for me!

  • Paul Hodgkiss

Great experience. Knew way more about my walking style than I’ll ever know. Good local business. Thanks Simon #supportlocal

  • Michael Wilson

Fantastic shop and took all the time needed to sort me out with just the right shoes, could not recommend highly enough. !!

  • Keren Benjamin

I had a great experience buying gym / walking shoes here. Mike helped me out. He was friendly, knowledgeable, and patient.

  • andrew thomas

Fantastic service from Simon always nice to see someone with passion running a company. Good luck for the marathon.

  • Philip Pedruco

Simon and the staff at Footpro are awesome they really take the time to make sure you get the for you need

  • Emma Willis

This place for knowledgeable in foot care whether you run, hike or ski. Highly recommend a visit.

  • paul kanat

Got my boot adjusted to deal with bony spur , same day - great result - thanks Simon!

  • Robert Jugovic

Friendly staff and Simon is a great ski boot fitter to work with! Highly recommend.

  • Eddie Lightning TV

Great service and knowledgeable staff . Thanks Simon for your help today .

  • Tony Doan

Great service. Friendly staff. Simon provided great information.

  • Nicole Robins

Had an excellent experience at FootPro getting new ski boots

  • Elaine McNamara

Terrific selection; great professional and friendly service!

  • Paolo Wanchope

Simon was passionate about the subject of barefoot shoes.

  • Brett Hillier

So much help and good old fashion care. Thanks guys!

  • Mark Collins

Excellent service. Running shoes fitted by a runner

  • Al

Great price, good communication and fast delivery

  • Allan Ure

Highly recommended. Knowledgeable staff. Cheers

  • Andrew Waelen

Fantastic service, attentive ski boot fitting.

  • Jing Wang

very patient and professional service

  • Dawn Parks

Highly helpful staff, good knowledge

  • Simon McFarlane

Great advice when purchasing shoes.

  • Duncan Powell

Excellent customer service.

  • Bruce McIntosh

Personalised service

  • Rus

Great service

  • Lee Silman

good fitter

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