The store is clean and neat and is fully stock with all of the latest trends in fashion. They also have your basic pieces. Some areas are a bit crowded but for the most part is easy to walk through. Thumbs up for keeping the prices affordable.

The employees here hate dealing with customers. They seem bothered and uncomfortable if you ask them anything. They keep taking the plus size clothes away and when I ask them whats up with that they tell me to go to jersey or manhattan. I’m

Bad experience and it was my first time in this store. ..one of the associates had the nerve to pick up my coat like its trash and then proceeds to say I'm not allowed to try on coats on the store floor i have to go in the dressing room. I

A decently sized F21 store. The quality is about par for the brand, (cheap with occasional wins) and the store layout is pretty clean. Only one star off because the store takes longer to update than their Manhattan locations (like the one

I bought a pair of pants June 10th to wear on Fathers Day in which I did. However as I am out to dinner with my husband my pants rip on their own not just 1 rip they ripped in 3 different places. I was so embarrassed and no they were not

Purchased a jacket in-store, took it home and washed it, came out of the washing machine completely ripped. Mind you I followed the washing instructions on the tag. Brought it back to the store and the manager said there is absolutely

Just wanted to Express the way this location is being managed is a disgrace. Employees are disrespectful to paying customers and their managers on staff I was shopping yesterday and witness 3 staff members surrounding a young lady by

Terrible terrible terrible!! I know they just opened but boy oh boy I was so excited about having a forever 21 in the Staten Island Mall what a huge disappointment. I got treated so disrespectful. I will never step foot in the store

We went to the store to return something and we couldn't find the order number in our email. A young lady named Maria came over and entered a code with the order number on the package and she issued a refund. She was very helpful.

My teenage daughter loves this store. Able to find clothing and shoes that fit her style. Very excited about the Hello Kitty collection.