WOW WOW WOW. After a disastrous experience at another branch of Franck Provost I was a little nervous to get any other treatment done with them. My fear were put at ease when Melaine(manager) at Franck Provost at macquarie centre expertly advised to perform cauterization and Emma completed the job. The whole process is to provide moisture to dry frizzy hair. Just after the 1st visit my hair started to look better as they feel more moisturised but the ends looked still rough and dry so she booked me with Emma again for hair botox. Emma is an amazing hair dresser she explains the process and made me really comfortable throughout the process. Hair botox definitely helps in control the frizz but makes your hair a lil bit dry. I love that Melaine cares enough for her clients that she will recommend what's best for you and go over and beyond to make sure you are satisfied with the service. Emma did my cauterization and hair botox and she was emaculus in her job. It is an absolute pleasure to have my hair done at Frank Provost Macquarie centre by Melaine's Team and I am definitely returning back for lot more experiments and treatments for my hair. Once again Thank you Melaine & Emma.

Used to be my go-to place. Haircuts = exxy but good work Balayage = if you want classic colors, they have a good range. For more brighter vibrant colors, this is not the place. Why I rated them low is because the stylist didn't tell me up front they don't have vibrant colors. Instead he went with a much duller different look for me ~$700 later, I realized what he had done. I went back to get it fixed (which I was happy to pay for as a seperate treatment) and after alot of back and forth and insisting I see the colors hr plans to use another stylist finally told me he probably won't be able to do the look I want because they don't carry those colors. I really appreciated this and left. If only my stylist would have been upfront right from the start, this would've saved me alot of money and time. I think it's fair to expect honesty from a place of business for what they can and can't do. Didn't get that here. Sharing the review, so it saves others some grief and monies wasted. If you are looking for classic colors and for most types of haircuts, this place and their stylists are great!

THANK YOU So So Much Madison for the beautiful blonde foil & balayage and Melanie for the super caring customer service! Madison is the BEST hair stylist I have ever had ♥️ She is professional, experienced, patient and kind, she has transformed my hair from a disaster state to beautiful ashy blonde that I have always dreamed of! My natural hair is super dark in colour and had existing dye on it (from other salon) so it was definitely not an easy job, but Madison is very patient and with flawless technique, she has achieved A-mazing result. I went to her a few days before my wedding (nervous time!), she has made me a super happy bride and I’ve received so many compliments on the big day. Thank You again Madison and Melanie for your wonderful work! I could not show enough appreciations. I’m enclosing the before and after photos so you can see the miracle difference created by Madison!

For more than 3 years I have been travelling half way across Sydney to Frank Provost in Macquarie Centre, because no one anywhere has been able to style my hair as exceptionally as Madison! Every time she manages to achieve something slightly new but perfect, and moreover, she knows how to meticulously shape a beard in a way that no other hairdresser or barber I have ever met has been able to do so. She has unbelievable attention to detail, and is an absolute delight to visit. From the moment I enter she immediately engages in meaningful conversation, such that I always leave in great spirits and with a great head of hair. Not least, I also had Madison style my hair for my Wedding day, and for every other big occasion in my life, because there’s no one I could trust more to do a flawless job.

I got a fantastic haircut and gloss (they had a different term for it, but similar to a gloss) here in March while I was staying in town. It was my first time here, and they were wonderful. Prosecco, tim tams, head massage, great conversation, and left with a hair color I have just loved for the last 7 weeks! I wish y'all were in the US so I could get this same style and color again. Pricing was reasonable, and it was easy to book online, though finding anything inside the Macquerie Centre was a little tricky, so if it's your first time to the shopping centre, give an extra few mins to find it. Shout out to Tiffiny in particular! Will see y'all next time I'm in Australia.

Madison did such an amazing job on my hair today, I’ve come to the salon twice now and both times she delivered exactly what I asked for! She has a great technique to styling and carefully listens to what you want. I have really dark hair naturally and she blended it perfectly with the blonde I wanted. Her experience, professionalism and kind personality makes the visit such an enjoyable one! Thank you Madison. The girl that washed my hair was super nice as well and did an amazing massage (didn’t get her name unfortunately). I look forward to coming back for touch ups!

I have been coming to the salon for a few years now. All the staff at the salon are wonderful and each visit has been a positive experience. Alvina who has become my regular stylist is such joy to deal with, very friendly, professional and knowledgeable in all aspects of hair styling and hair care. She always listens to my ideas but at the same time will give her expert advice. I cannot fault the results that Alvina delivers each time. I always leave with beautifully coloured & styled hair. I know with Alvina my hair is always in good hands. Thank you Alvina!

Service began on time. Stylist Camille understood my requirements and she was really good at her craft. She was welcoming, amiable and patient with my questions regarding toner and hair style. She even treated me with cafe quality coffee. I had amazing experience. I found it bit on higher end as compared to other Sydney hair salons but I was given the brief and breakup of the cost and charges and this prepared me well for the expenses I was going to incur. Overall excellent experience !! Good luck to team

Thank you so much to Madison and the team at Franck Provost MQ. From my consultation at the time of booking to on they day itself, all of the team were so helpful! Madison took the time to understand what I was after. She explained what I would need to do to maintain my hair between appointments (for me, I only come in once a year). Madison always told me what she was going to do before doing it which alleviated my haircut/colour nerves! Super grateful and excited for my next appointment!

It was my first time in this Salon that’s why I didn’t ask for any particular stylist. I feel so lucky that Felipe was the one who was assigned to me. He is so friendly and fun! Plus, he knows what he’s doing and what would look good better for me. I explained to him what I want without any expectations but he did an amazing job and even made it better. I am so in love with the balayage that he has done. Will definitely come back! ;)

My first time at this salon today and it did not disappoint! The reviews are real- Madison is amazing at what she does, particularly balayage. She really takes the time to understand what you’d like done, while suggesting what she thinks will look best on you. She was thorough and happily answered all my questions. The team were all lovely, I love my new hair and am looking forward to my next visit. Keep up the great work guys!

I highly recommend this place. The staff over there friendly, helpful and highly professional. I needed a urgent hairstyle just a hour before my graduation ceremony!! Every place was totally booked but they listened and understood my urgency. Special thanks to Sophie ( she curled my hair) she is really sweet and professional. Thank you all once again. You guys made my graduation perfect

I had my hair done multiple times by Madison and she is exceptional ! The professionalism and talent she has got in her hands is mind blowing ! Amazing in cutting; My hair grow always healthy and quickly. To not talk about the highlights the way she does them. Really really good !!!! You also get a true French experience with her accent , you feel like being in Paris !

I absolutely loved my haircut by Felipe Figueredo at Franck Provost. Not only he is an incredibly talented stylist, but he is also so friendly that he took the experience to a different level. He explained to me how to style my hair with my new haircut and he gave me some tips based on my hair type. I highly recommend a haircut/hairconsulting with Felipe.

It was my first time visiting this salon and I will definitely be back. All the stylists were friendly and there was a nice vibe going. I had a keratin treatment done by Sophie and I’m thrilled with the results. She was so through, attentive and gentle during the process, and had a lovely personality as well. Thank you for a great experience.

Fist time coming to this salon and I was so impressed. I came in for an updated style cut with a strong focus on volume and texture. I could not be happier with the result! The stylist took her time with my consultation and really pulled together the the best parts of the reference pictures I showed her. So happy with how it turned out!

I am sorry I can't remember the girl who did my hair. I know she is new in the salon and has only been there for 2 weeks, but I wanted to thank her so much for doing such a fantastic job on my hair. She was lovely friendly and did a wonderful job also the other staff were wonderful. I highly recommend this salon

Curly girls will know it’s hard to find somewhere that’ll do your ringlets justice. Tiffiny had no hesitation, asked me for my thoughts and provided me with options - so so pleased and well worth the cost. :)) Chicky who was at reception was suuuper kind too - I’ll be coming back for my next impulse snip snip. ❤️

I was served by Coco, who was so friendly and professional. Love my hair, loved the service. Everything was done faster than I had expected and I am very happy with the results. Everything was explained to me including maintenance and how long the colour can be expected to last etc. Thanks for the great service:)

Absolutely love going to see Madison to get my hair done!! She did a keratin treatment for me in January and yesterday did a full head of highlights and color. She is fantastic and so highly skilled. She also doesn't mind me keeping my head down reading a book the entire time hahaha. Highly recommend Madison!

I won’t go anywhere but Franck Provost Macquarie to get my hair coloured. Madison is not only hugely talented, but she clearly loves what she does and takes great pride in doing her job well. I love her creativity and her attention to detail. I highly recommend Madison for a perfect cut and colour every time

Madison has been looking after me at the salon for a number of years. She is a very skilful hairdresser and I now totally trust her with my hair and know that I will be happy with the result. Madison is also warm, funny and builds a relationship with her clients. I would highly recommend her to anyone.

Madison is a gem, she knows exactly how to cut my hair and always make me look at my best. I can’t recommend her enough!!! On top of it she is the nicest person ever. The service at Franck Provost is impeccable and the rest of the team is very lovely too. 5 star for this salon hands down.

I saw Melanie for half head highlights and she did the most amazing job as well as the beautiful curls at the end! I've struggled to find another hairdresser who can do my colouring as well as she does! The staff there are lovely and I felt so looked after. Definitely recommend!

I had a really good experience getting my hair washed cut and blow dried with Sophie. I felt that she really took the time to understand exactly what I wanted and she was really nice and very professional. I’m very happy with how my hair looks and I would definitely come back.

I have been a customer for about 10 years. Every time is a great experience. Today Tiffany was absolutely helpful and I love how the colour of my hair turned out. Very happy with the service and attention to detail. And, as always, happy to comeback again.

Amazing experience! Madison saved my hair and I’m extremely happy with the result. She understood perfectly what I wanted and was so kind and patient to help me. Recommend her 100%. The service at the salon was great as well. Thanks so much Madison again!

Madison has been my hairdresser for last two years and she has been absolutely wonderful. Shes very professional, does great work, friendly and does the best head massage. She’s the best hairdresser and I will always go to her. My whole family goes to her

This place is a gem !!! And Madison shines the most ! She is super requested I always find it hard to book with her. Her schedule gets booked so quickly! If you need any sort of color, cut or blow dry she is the one! Highly skilled and recommended !

Hannah did such an amazing job. I rarely know what I want done to my hair and she gave me guidance on what might work and might not. Will be coming back for her specifically because she did such a wondering job and I love my new hair cut …

Today was my first time at Franck Provost, but I will most certainly be back! Tiffini was amazing! As soon as I arrived she was friendly, willing to listen and sat down with me to talk through exactly what I wanted. She was so confident in

I absolutely love my new hair! This was my first time at Franck Provost, the staff and the service was very professional, Madison did my hair and did such an incredible job! She was very knowledgeable and I was comfortable that she knew

Alvina is an absolute delight her smile when you walk in and her warmth always making you feel the most important. She explains very well what my hair needs and the outcome that will be achieved - would go anywhere else she’s the best

Disappointed Customer. I visited the salon today for a wash and blowdry. My regular stylist was not available, so another stylist was given my job. Regrettably the stylist did not appear to like long hair and commented that I should

Alvina is a very friendly and skilled hairdresser. She restyled my long hair to a short bob in exactly the way I wanted it! Listening and also offering personal advice on how I can style my new haircut. I would highly recommend her!

Macquarie Centre Frank Provost is and has been for the last 5 years my only place to visit for my hair. For context I have very curly, very thick and long hair. When I started my journey at this salon I was growing out my chemical

Walked in to the salon on a Friday arvo and Tiffany kindly accommodated me for a haircut and treatment. I was pressed for time but she worked her magic to revive my dry and damaged hair to bouncy beautiful waves. Thanks so much!

Another amazing experience at Franck Provost as always. I saw Madison for a full head of highlights and I’m so so happy! Service is always amazing here. They always listen and understand what you want and what your

Really appreciate that medicine take action on my experience and Alvina done my keratin so good she did the amazing job highly recommend for keratin and there service with amazing care n hospitality ❤️ …

Tiffany did a stunning hair style for my daughter's Year 12 Formal. We were so impressed by and grateful for her professionalism, creativity and style. My daughter absolutely loved the end result! ☺️ …

It was my first time at the salon and Sophie was amazing. She took the time to ask questions about the style I wanted and my hair care routine, which was appreciated. I will definitely be back.

Finally found a great salon! Madison was incredible, if you need to change your look in term of colour, she is the one to go to!!!! Thank you Madison for the fantastic job! Love my new look

The best salon experience I've had to date! Impeccable service, professional and so hospitable♡ Thank you ladies for today loved every second of my booking (and my new hair!!) xx

Everyone is so lovely at the salon, I always feel welcome here. Madison is an artist! I always walk out with a fabulous, vibrant colour even better than I could imagine.

I had Tiffany senior styalist and she provided such a relaxing experience, really great conversation and such informative tips for healthy hair. Loved it.

Unbelievable service I received from this salon, Camille looked after me and could not recommend her more! She saved my hair❤️ a total transformation xx

I feel awful writing this but my hair stylist at the Macquarie Centre was somewhat negligent and left me with the opposite of what I asked for.

Madison is very artistic in choosing colors, have been going to her for many years, never disappointed with the color recommendation.

It was great. Meghan was lovely, friendly, topped up my champagne and did a wonderful Brazilian Keratin smoothing job on my hair!!!

I go to Franck Provost weekly. Maddison is my hair stylist and is amazing!