Freeway Insurance

304 reviews

5025 Telephone Rd Ste 104, Houston, TX 77087

locations.freewayinsurance.com

+18325143777

About

Freeway Insurance is a Auto insurance agency located at 5025 Telephone Rd Ste 104, Houston, TX 77087. It has received 304 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday9AM-6PM
TuesdayClosed
Wednesday8AM-7PM
Thursday8AM-7PM
Friday8AM-7PM
Saturday8AM-7PM
Sunday8AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Freeway Insurance: 5025 Telephone Rd Ste 104, Houston, TX 77087

  • Freeway Insurance has 4.8 stars from 304 reviews

  • Auto insurance agency

  • "I recently called Freeway to get assistance with starting an insurance policy"

    "I just recently relocated to Texas from Illinois and I got so discouraged with shopping around to find the best quote to transfer my insurance"

    "To make a long story short, my previous agent left a lot of information in the gray area and my policy almost ended up being cancelled by the underwriter"

    "2023"

    "I've been with Freeway for about 4 years now! Eric Rodriguez is my agent having helped me insure several cars over the years"

Reviews

  • ChiAurelia Spencer

I recently called Freeway to get assistance with starting an insurance policy. I had a bit of a sticky situation since I had a lapse in coverage, my Lz are from out of state AND my funds were a bit limited. Amanda was EXTREMELY knowledgeable and helpful when it came to finding me policy that would fit my needs. She's also just hella cool and friendly, a very pleasant person. She gave me her cell number to contact her with any questions and when I did, she acknowledged receiving my text, letting me know that she was with another customer and she would give me a call shortly, and she did just that in less than 30 minutes, still as pleasant and as helpful as can be. I am extremely thankful that she's the one who answered the phone when I called because she literally went above and beyond to help me, her customer service is TOP TIER & honestly customer service is more important to me than the product! Thank you Amanda!

  • Kiva Harris

I just recently relocated to Texas from Illinois and I got so discouraged with shopping around to find the best quote to transfer my insurance. Oliver from Freeway Insurance called me one day and instantly, all my worries were over. He took care of me 1000% I explained to him exactly what I wanted, and told him the troubles I’ve experienced to find the best insurance for me here. He took his time with me, he was very personable and extremely kind! Our conversation was amazing and he made me feel like a friend/family and not just a customer trying to purchase insurance. He helped me get the best rate and I have everything I wanted. Thank you so much Oliver for assisting me! Go to Oliver!! He’s literally the best!

  • Melissa Saenz

To make a long story short, my previous agent left a lot of information in the gray area and my policy almost ended up being cancelled by the underwriter. I called frustrated, ready to switch to another provider, when an angel, by the name of Amanda Gomez helped to get everything sorted out. This was not a 1 phone call problem that could be solved. Amanda went above and beyond not only to calm me down, but to help me keep my policy active. She was patient, did her due diligence while still helping customers that were showing up in office. I am so grateful for her, I would have been screwed out of over $300 had she not stepped in and fixed my issue.

  • CYBERDRUKKER

2023.3.13. Gina and yours truly had the pleasure of meeting mr. Erick Rodriguez as our insurance agent. Its with great content to say that his service was outstanding: he stood with us in every step of the coute process, answered any questions we had, heard our concerns and utilized his knowledge and experience to better serve us and to find us the best quote that met our circumstances. We could not be happier and now he has 2 clients and friends for quite much more time... Thanks Erick and congrats on both of your achievement trophies proudly shown at your desk: "2019 best agent".

  • Natasha Lynch

I've been with Freeway for about 4 years now! Eric Rodriguez is my agent having helped me insure several cars over the years. I keep him in my contacts because I KNOW I will ALWAYS get a quick response and he's ALWAYS given me the cheapest quotes. There came a point when I simply stopped looking elsewhere. He's helped me obtain insurance through, tickets, an expired and even a suspended license at one point! I've referred several friends who feel the same! So, if you need insurance quickly and at the lowest rate, reach out to Eric Rodriguez for all your insurance needs!

  • Felisa Navarro

I recently changed my auto insurance and was calling many different companies and everyone was giving me a high price. I wasn’t satisfied and almost gave up until I called Freeway insurance. I talked to Oliver and he answered all my questions and was patient with me and gave me the best deal! I don’t often give reviews but I had to because Oliver really helped me and took the time and I know how frustrating it can be. So if you call freeway insurance be sure to ask for Oliver! He really will take his time and is so helpful and knows what he is doing!

  • Richard Mortimer

Eric Rodriguez provided exceptional customer service and was able to get me the most ideal pricing for my insurance despite other companies having different quotes well above a fair price range. His professionalism went above and beyond. Eric was patient and made sure he took the time to search for the absolute best policy to get my coverage exactly where I needed it! I recommend you ask him by name if you’re looking to get the best value out of your car insurance policies. 10/10.

  • Christina Rhodes

Amanda Gomez was absolutely amazing this morning. Not only was she patient and polite she was very cooperative and understanding of my needs and my current situation. She went above and beyond taking the time to explain everything to me so I could get the best coverage possible. She then was able to talk to angels and even get me a discount due to a minor financial situation that arrose after she gave me my quote. Customer satisfaction at it's finest.

  • cinthia solorzano

Now days it’s so hard to find nice people who actually want to help, I had the chance to speak to Amanda G today and she most definitely went above and beyond to help me out with all my insurance needs (which were ALOT) She was super quick, efficient, answered all my questions and provided me with amazing customer service plus also being super friendly and genuine about her work! Thanks Amanda! It was a real pleasure (:!

  • Patsy Garcia

I had a pleasant experience with agent Amanda G.@ Freeway Insurance. She treated me with respect and attentiveness. If you are seeking to purchase insurance I most definitely recommend agent Amanda G. @ Freeway Insurance.I have just referred two relatives and four of my co-workers. Hope she get some props for helping me and my peeps getting Auto Insurance. Again thank you Amanda G. Wishing you a blessed weekend.

  • charles garcia

I had been shopping for auto insurance for 3 vehicles, ran across Freeway Insurance online. Called and talked with rep Vanessa Flores.... I'm a sales manager myself and wanted to hire her after she sold me the policy at the price I was looking for. Her professionalism and the comfortability she gave me confirmed I was in good hands. Thank you Mrs.Flores and thank you Freeway Insurance. 10 STARS

  • Elise Halsey-McGinty (Monét)

Oliver Blanco is top down the best agent in town! Y'all need to come to him for the best rates and lowest payments possibe, Oliver and his co worker Amanda are on top of there game with there costumer services! Friendly/ sharp/ amazing energy in the office, no other plac in Houston to get insurance but freeway insurance Tel2!!! Oliver your the bestest!!!!! Perioooddtttttt!!!!

  • Jacky

I walked in this office, being my first time. All I can say is that Alexa Banda is the most amazing agent I’ve come across with. She was nothing but such a wonderful help, patient, attentive and smart with giving the best deal out there for me. I’ve never felt more insured than ever. I left feeling content with a great experience as the one she gave me. Thank you Alexa

  • Lu Ramirez

Excellent service, Jaime Nieto (well everyone) In the office made me feel very welcomed . Jaime saved me a lot of money by finding me the best deal he made sure I was satisfied , let me mention his assistance over the phone is excellent as well . Jaime will not let you walk out with any questions , he answered all of them Clearly . He is truly the best !

  • Ashley Ewing

After calling multiple times and being hung up on by a few other agents I finally got ahold of an agent who went out of her way to help me remove a vehicle off my policy. Amanda Gomez was amazing, and went above and beyond to help me. Along with apologizing for the other agents. She was super helpful, respectful, and helped get the issue fixed asap.

  • Lucy Rivera

Eric Rodriguez took care of me this time and like always, I had an amazing service. Always trying to find me the best quote and explain in detail everything. They answer my questions and help me through out my service. This is the office I usually visit for all the insurance I need, and they never let me down. Thank you Eric .

  • Maria jimenez

I was helped by lily to get a new policy, and she was great, but disappointed she wasn’t the one to finalize it. Instead she sent me over to Janet, and turns out Janet over charged my card, an extra $284. When I went back in I was told I wouldn’t receive my money back right away. Definitely not going back to this location!!

  • danna Hinojosa

The staff is outstanding and so helpful. The girls worked so hard to find the right insurance and price for me and saved me money. Thank you so much for taking your time to help me. I would recommend everyone I know and family to come to this location. If you need insurance go here and they will take care of you.

  • Hugo DeLarosa

Great service and follow up, most places say they are going to call you back and dont but the employees here actually do. I was working with Amanda Gomez and she was very knowledgeable and professional and made this transaction very comfortable, highly recommend and will use them in the future

  • Esmeralda Avelar

Carmen Castrejon did an excellent job at getting me insured, in less than an hour, and helping me feel secured for when I go back on the road. She was able to find me an affordable insurance, that was in my price range, and all was done with a cordial and kind demeanor. Thank you . …

  • Virginia Valdez

Greeted nicely.We were helped by Jaime and he’s customer service was very good,explained all options very well he made sure we understood everything to detail! You dont get customer service like that anymore. Go with Jaime. He has a lot a patience. Promise you, you’ll not regret it.

  • Karol Fieldman

I recommend Freeway insurance. They offer the best deals ! My daughter finally has signed up on her own . I definitely recommend agent Amanda Gomez she made my daughter feel comfortable and got us , well her the best insurance policy that worked for my daughter. Thank you Amanda !

  • Leticia Prado

Jessenia is the best agent I have ever spoken with. She's answered questions for me that others could not answer clearly enough for me to understand. She also found me the best price! I will definitely be recommending her to my friends and family for their insurance needs!

  • Elizabeth

10/10! Carmen.C was an excellent help, she was super professional and got me the policy I needed at a super affordable price! I highly recommend going to Carmen plus she is bilingual, she was able to help my father in law as well and was so patient. Thank you so much!

  • Lucy Rivera

Brenda took care of me . Her service was amazing. She helped me find a better insurance she was nice and made sure I got all the info needed. I recommend her 10/10 also the place was great and everyone was nice. My all time favorite insurance place …

  • Linda Booker

Great customer service Amanda was great patient and understanding. She didn't push me to make a choice she was very good at checking back with me about anything she felt that I would be worried about . All around Great insurance place will be spreading the word

  • Jeff Travis

I got insurance today with Freeway after being on the phone with 5 different companies Amanda Gomez with Freeway Insurance was the only person able to get me insurance in my budget Thank You Amanda Gomez you are a life saver. I would recommend Freeway to anyone

  • Aerosol Custom

Mirka was who I had the pleasure of dealing with. Which is a phrase not normally used when acquiring car insurance. Her performance was prompt, informational and she got me a great deal to top it off. I would highly recommend this company to anyone I know.

  • eddy mchenry

I’ve been calling insurance places all over Houston, and this is the best one I found at a ridiculously low price. The girl Lily working here did an amazing job, no one came close to the price she got me. Great customer service skills too, super friendly.

  • Celena Reyna

Eric was wonderful!!! If you need insurance call this young man! He’s the best and quick and efficient!!! He will shop around and get you the best absolute value for your money! You have a customer for life Eric! I’m sending my mom’s info to you as well!

  • Howard Fonseca

Vanessa was very friendly agent. I cannot thank her enough she got me the cheapest price I could find. I’m so happy with the price she was able to find for me. Plus she’s very Knowledgeable and professional. I’ll be recommending all my friends to her.

  • Darla Hallman (DeeDee)

Karina Rangel was wonderful!!!! She got me a great price, was quite proficent in getting me set up quickly and smoothly. She was so courteous and sweet. Great, great, great customer service skills. She's a definite 5 star agent. Than you so much …

  • Joe Silva

Freeway insurance on telephone rd is the best location in the Houston area hands down, they are professional and help you get the best prices in town big big thank you to miss Carmen who was patient enough to helped me find insurance under my budget

  • Crystal Gutierrez

I must say they have the best car insurance with low rates! I shopped around all morning and they quoted us way lower then in other insurance places. Oliver helped us get our auto insurance and he got us paying a low rate monthly. Highly recommend!

  • Erika Francois

Amanda Gomez was AWESOME!! I needed to make some changed to my policy and she was super helpful! I had a few disappointing experiences earlier today and she got me the policy I needed! Thank you Amanda for you kindness and all your help! …

  • Celeste Heck

I’m glad I made the switch to Freeway, Amanda one of their reps was super helpful, she actually took the time to pick the best option for me, And answer all my questions. After getting quotes all day, she was the most patient one of all of them.

  • Edwin Diaz

My experience here was great! Oliver, was very honest and I know he will try to give you the best deal possible. They answer every phone call and are very polite and attentive when they receive calls. Everyone is welcoming. Will be coming back.

  • Caroline Vargas

The representatives at this location always have a smile on their face and their customer service is always on point. I’ve been with this insurance company for about a year now and I don’t have have any complaints! Today I walked in to make

  • Danisse !

I received amazing customer service by Yadira. You should stop by and let them help you save money on your car insurance. I would highly recommend this place to get insurance from! You always get greeted with a huge smile and friendly staff.

  • emily garcia

Great customer service! The rep Brenda Zuniga always takes her time to help me find the best low rate for my car insurance. I am very pleased with my monthly payment! I will definitely recommend Freeway Insurance to my family and friends :)

  • Juan Lopez

I had my policy cancelled but when i got to freeway or at least this location i was finally able to get some help from the young lady i think her name is Yadira and was really patient with my many questions something i hadn’t seen at other

  • Joseph Toledo

Came in to get a quote on insurance for my first car. Spoke with Mr Eric and he explained everything and broke it down for me. I definitely recommend him and freeway insurance to get you the best deal! Excellent customer service. THANK YOU

  • Ricky Rhodes

I got on the phone with them took 30mins to even talk to a agent the agent told me $400 dollars every month for a 2009 Nissan Sentra with no tickets and no arrest that's to much money for a old car. And I went to the website for as low as

  • williams guerra

I just bought my first vehicle off a lot. I called freeway and the agent Eric Rodriguez made it so fast and easy for me to get an affordable insurance. Everything was done off the phone and on email. Saved me time and money, thanks again

  • vanessa plascencia

Amanda was great! She is a hard worker and knows what she is doing! She takes the time to explain if you don’t understand and will find you the best price for what you are looking for! She is an awesome and amazing worker! Thank you!

  • Susie Arriola

HAD THE PLEASURE OF ASSISTING AGENT OLIVER FROM THIS LOCATION. HE WAS PATIENT AND PROBLEM SOLVING ORIENTED IN REGARD TO HIS CLIENT'S SITUATION. GLAD TO KNOW THERE ARE AGENTS LIKE HIM OUT THERE! HUGE SHOUT OUT TO OLIVER! YOU ROCK!

  • Mobil Sports

Vanessa Flores helped me get started on a policy and worked within my budget. She informed exactly what I needed to avoid being canceled and explained the forms that I was signing. The whole experience was great. Thanks vanessa!

  • Marcus Muniz

Amanda Gomez met all our needs . She is knowledgeable and kind . Freeway Insurance is a welcoming environment and we left satisfied. I recommend Amanda Gomez to anyone who needs help purchasing insurance. Thank you again Amanda☺

  • Jessica Cazares

I spoke with Amanda Gomez and she was such an incredible help with finding the best insurance policy for me. I appreciate her help so much, I went to other companies and she was the only one who was able help me. Thanks Amanda!

  • JENNELL MARIE

Thank you Ms. Carmen for helping me with my policy. I loved that you answered all my questions and you were very knowledgeable of my policy. Your customer service was excellent. Thank you for going above and beyond!! …

  • Kaleb Salmeron

Brenda Z. and her team were super nice and so helpful in getting me affordable insurance! Thank you so much for taking your time to help me, I would totally recommend anyone looking for insurance to come into this location!

  • Sara Medrano

Thank you Oliver Blanco from freeway insurance for saving me some money it is a relief to have some extra change in my pocket definitely recommend freeway just ask for Oliver Blanco he is AWESOME!!! great customer service.

  • sonia hernandez

I’m very pleased with Rebecca she was very pleasant answering all the questions my mom had she was very informed about our new insurance she made us feel welcome I would recommend her to get insurance with Rebecca!!!!!!!

  • Donique Phillip s

My Agent Amanda Gomez Was Very Helpful. She Took The Time Out To Find Me The Best Quote. Her patience, hard work, and dedication i appreciated. Very comfortable with my new car insurance because of her, 5 stars. …

  • Naomi Dammit

The bahaddest in town!! No one can compete with this guy right here!! Awesome service!! Oliver you’re the best agent in Houston!! Hands down!! Oliver don’t play, he will get you the best quote for your insurance needs

  • Valerie Oliva

Extremely helpful both Eric, & Carmen gave me a wonderful quote for 2 vehicles I was being quoted alot more elsewhere. They have Def solved my problems today! I'll be doing more business with them now and the future.

  • Santos Rodriguez

Was tired of other insurance companies giving me the run around, so I pulled in one day with no phone call before showing up. Vanessa Flores was very polite and professional. Couldn’t recommend this location more.

  • Guadaupe Torres Medina

It was my first time there but Oliver Blanco made me feel so comfortable and was so polite. He was very patient and cooperative with me. Definitely referring people over here best experience I have ever had.

  • Deborah Dee

This place is absolutely amazing. I’m not one to leave reviews but they definitely deserve a 5+ star. Amanda was so nice and professional. They have great quotes and are willing to help to get you the best.

  • Jolene Carter

Amanda Gomez and her team was right off the bat super friendly and accommodating. They helped me with all my needs in a timely matter and I genuinely felt they wanted the best deal for me. I 100% recommend

  • Renee Washington

Mrs. Amanda Gomez was able to get me an affordable car insurance plan, very knowledgeable, understanding, and showed great customer service. It was an absolute pleasure doing business within this company.

  • Mary Wilburn

I definitely would like to recommend Freeway insurance to anyone needing insurance in their life. Amanda Gomez helped me out. I also like to recommend agent Amanda Gomez she was very patient and helpful.

  • TheOther Queens

At Freeway insurance the staff was polite and very professional. I received great customer service. I was helped by Amanda, she was extremely helpful and helped me with all the questions that I asked.

  • Laneea Sims

If you looking for low quotes on car insurance go holla at my girl Amanda Gomaz off Telephone Rd Houston Tx 77087 she is amazing and she get me right every time I highly recommend freeway insurance

  • Y Alaniz

BIG thank you’s to Carmen Castrejón she was super helpful with a great attitude. She found me an insurance that had everything I was looking for affordable and dependable 10/10 recommend !

  • Maria Rios

Eric took care of my automobile insurance coverage with the best rate. He was very pleasant to speak with; very professional, courteous, great listener and caring. He's the Best! …

  • Enrique -

Amanda Gomez gave me very professional service and was very knowledgeable and I would like her to be acknowledged please keep her on your team and continue to great service thank you

  • oscar andablo

Brenda was amazing. She went above and beyond to get me the best possible rate I can get. She was very helpful in explaining the answers to all of my questions. Highly recommend.

  • Connie Maitin

Had a great experience getting helped by Amanda Gomez. Thank you for being so helpful and understanding. Amanda spoke to me like if we had known each other for years. Thank you!

  • Angel Campos

Eric at freeway was super professional, communicative and made understanding easy when it came to my sr22 questions. He got me and my girlfriend a fast and reasonable quote.

  • Patricia Vlach

I worked with Amanda Gomez there and she was amazing! Extremely helpful! Answerd all my questions very thoroughly! Very happy with the service I received! Thank you Amanda!

  • Dianisha Steen

Eric is AMAZING!!! I totally forgot to pay my policy and it expired. He was able to get me a new policy for a lower price than before. He made this process so easy for me.

  • Savage

Omg! You have to get Carmen C. she's amazing! Without her I am safe,w insurance and back on the rd!Thank you so much girl,I can't say that enough!! You will be referred!

  • Alex Villarreal

Oliver Blanco was a huge help! He made my insurance transition very smooth and was able to answer all my questions in a professional manner. Thank you very much Oliver!!

  • Sandra Castillo

I went it for a quote with Amanda Gomez help me and she haves a lot of respect and always having a smile on her face I would recommend with other costumers to her.

  • Sara Armendariz-Villanueva

Amazing customer service and got insured in 15 mins!! Also best rates after calling other insurance companies which is just as important! Ask for Eric Rodriguez!

  • Tori Bee

Oliver Blanco did an AMAZING job !! I was able to get a great price and good customer service for my first car! Thank you Oliver and thank you Freeway Insurance

  • Ashley Madrid

Amanda Gomez was our agent and she was absolutely amazing! She even helped us after closing hours to make sure we got our insurance. Definitely recommend her!

  • Ndidi “King Ndidi” Abili

Amanda is awesome and accommodating! She didnt rush me nor pressure me into a decision and was very patient. She made this whole insurance process easy!

  • Clarence Osby

Oliver is known for the baddest in Houston. No one touching his spot as the best agent FOR FREEWAY INSURANCE keep doing your thing Oliver!!! Team BBOD

  • Demonika Rhodes

Amazing customer service... Best quotes I've ever seen ...A company you can always depend on.. Freeway insurance absolutely the best ☺️ …

  • Yourqueen Denny

Highly recommend Eric Rodriguez helped me out with my car insurance and explained everything to me step my step and gave me the best price !

  • Crystal Rodriguez

Great place staff is friendly. Eric helped me out and found a really good policy for me way cheaper than at Allstate. Would recommend

  • Bonnie Crooker

The agent Erick was very courteous and helpful in assisting me with my insurance needs. I highly recommend both he and his company.

  • Fabian Gordillo

Amanda was very helpful and provided very clear instructions, she made the whole process so smooth and fast I highly recommend her!

  • Kederia Washington

eric rodriguez was very helpful and nice with a positive and excellence attitude he made sure i left with full coverage insurance.

  • Marisela Chapa

Amanda and Eric were so helpful and responded quickly to all my questions. They even went the extra mile to get me the best rate .

  • Angie Robertson

Best experience ever mr oliver was very helpful found all the discount fast and easy i love working with him and this company

  • James Morris

It was a pleasure meeting Eric and Carmel. They both was an a big help to us…..they took time to get me the best quote.

  • Jennifer Rodriguez

Amanda Gomez! Has the best customer service ever!! She answered all the questions and concerns I had about my policy.

  • Joe Almendarez

Smooth experience! Easy process and competitive quote. Eric Rodriguez was super helpful and knowledgeable.

  • mayis salarese

Carmen castrejon was very helpful today. She helped me getting a great price. Really recommend her.

  • Javier Perez

Carmen is a really good agent, she was very helpful & nice. I really recommend freeway insurance.

  • Ariana Zavala

Manager Eric was very helpful! Made sure we didn’t leave without finding us a policy that worked!

  • Ana Ramos

Eric was so helpful and he was able to find me the best quote, he was Proffesional and caring.

  • Luis Castrejon

great serves low prices and awsome help for my new work truck see carmen for info …

  • Banister Shallow

best place to go for auto insurance also great customer service thank you Mr.Rodriguez

  • Boowie-D Colchee

Oliver was so helpful best customer service I seen in years …

  • Alexis Harmon

Thank you Eric! He helped me with an affordable quote. Very friendly. Would recommend.

  • Rafael Richarte

Really nice personal. She did awesome job while being on training. Carmen Castrejon

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