Freeway Insurance

326 reviews

11550 Gulf Fwy Ste 4D, Houston, TX 77034

locations.freeway.com

+17133640453

About

Freeway Insurance is a Auto insurance agency located at 11550 Gulf Fwy Ste 4D, Houston, TX 77034. It has received 326 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday9AM-7PM
TuesdayClosed
Wednesday9AM-7PM
Thursday9AM-7PM
Friday9AM-7PM
Saturday9AM-7PM
Sunday9AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Freeway Insurance: 11550 Gulf Fwy Ste 4D, Houston, TX 77034

  • Freeway Insurance has 4.9 stars from 326 reviews

  • Auto insurance agency

  • "I recently went into a different location to get my insurance card and was told that I did not have an active insurance policy with Freeway"

    "I don’t normally leave reviews I just check them lol but I’ve been trying to get help getting a insurance policy and everywhere I went, everyone just wasn’t meeting my expectations nor answering my questions"

    "Paola Cavazos was by far the best agent that I dealt with, other agents would not even provided their name since the initial call, and that lead me to waste 3 hour of my time being on hold and when the call would get disconnected, there was no one to refer back to"

    "When I started my policy with Perla Garcia she was very professional and attentive to my insurance needs"

    "This location has been extremely helpful to my family and I throughout the years, always helping us save money where we can all the while ensuring we have the best coverage for our vehicles"

Reviews

  • Carmen Calvillo

I recently went into a different location to get my insurance card and was told that I did not have an active insurance policy with Freeway. I was very upset because I am set up for autopay on my policy , I decided to come into this location to make sure that what I was told was not true! I was assisted by Perla Garcia ,she was very helpful in regards of my situation and understanding. My policy was active and she was able to find it right away. I 100% recommend her service in All your insurance needs! She also made sure I didn’t leave without asking any additional questions about my policy.

  • Stephanie Valdez

I don’t normally leave reviews I just check them lol but I’ve been trying to get help getting a insurance policy and everywhere I went, everyone just wasn’t meeting my expectations nor answering my questions. But I came here just by accident. Was helped by a young lady named Mirka. She proved very patient with me, answered my questions and gave me an overall good deal. I just hope in the future that I don’t get charged more or something like other insurances do. We will see. Good job, Freeway.

  • lervid palma

Paola Cavazos was by far the best agent that I dealt with, other agents would not even provided their name since the initial call, and that lead me to waste 3 hour of my time being on hold and when the call would get disconnected, there was no one to refer back to. However Paola make sure to provide me her name and make sure anything else I need it was taken care of. If you call freeway insurance ask for her, she is very helpful and has a pleasant voice and attitude.

  • Chato Ramirez

When I started my policy with Perla Garcia she was very professional and attentive to my insurance needs. She took her time to explain to me in detail about the different coverages available for my vehicles. I recently went into the office for my renewal and she requoted my policy to see if she can find me something more affordable. She is very polite I would definitely recommend her as your insurance agent ! :)

  • Maribel Iniguez

This location has been extremely helpful to my family and I throughout the years, always helping us save money where we can all the while ensuring we have the best coverage for our vehicles. I can’t recommend this specific location enough. The customer service provided by the manager Angelica Huerta has been exceptional thus far. Needless to say, I’ve had a great customer experience working with this office!

  • Daniel Flores

I was in search of the most reasonable insurance and called to get different quotes , emiliano was excellent at explaining all of my options and got me the best insurance for my budget. He has amazing customer service very polite and takes the necessary time to explain everything clearly. i recommend everyone to either visit or give emiliano a call cant thank him enough.

  • Celeta Harris

Ms. Mirka is a very happy employee love her job title always greeting customers with a smile always go on the online to make sure the customer is happy with the best price she can fine. She’s very respectful kind and helpful since I’ve been coming to this location she’s the only one that be quick to help me and get me out the way. Thanks Ms.Mirka keep up the good work!

  • Abigail Delasancha

My boyfriend needed to get insurance before leaving the dealership with his truck and every insurance company was closed. Freeway insurance was the only one open and they were able to get me the insurance in time! Mirka was great, she was able to find a good insurance at the right price. Definitely recommend freeway insurance! Thank you for the great service mirka!

  • Carmen Hernandez

I have been utilizing Freeway insurance services for a few years now and am very happy with them. They are prompt and thorough when contacting about any payments and are always eager to help look for new rates if any are available. Mirka extremely pleasant to work with. I would recommend this company to anyone looking for insurance services in the future.

  • Oscar Rivera

Emiliano found the best quote for me! He save me a lot of time and money. He went out of his way to help me and took extra time with me after I changed the vehicle I was getting. He redid everything for me with the new car info. I referred my sister in law and he also got her a really good quote with a discount. Definitely recommend this place!!

  • Shi Roberts

Susi was very amazing!!! She got me the best deal she could !! The atmosphere was so welcoming I suggest everyone go and visit this location and get Susi to take care of you. She was very patient and professional and she even throughly went through my documentation to make sure everything was accurate and correct. Amazing !!! Amazing!!!

  • Gabriela Peralta

I follow these girls where ever they go! They are temporary in this location from the one on broadway/park place office and I love their service. They always give me the best deals. The manager Angelica Huerta is so professional and always greets me with a smile. Her and her team are the ones to go to for insurance. 10/10 recommend!

  • Jessica Sibrian

Perla Garcia This no Words to describe her she help me in a difficult time and she help me with my emotional state at that time I was stressing over Getting insurance in the short amount of time she stayed with me over an hour and got it done she is an awesome awesome person great person for this insurance company to have

  • Denice Tapia

I had an excellent experience with Paola Cavazos. She was very helpful and friendly when I asked for an explanation of what was wrong with my policy. Quickly, if the attention was effective and clarified all my doubts and provided me with better coverage for my needs, Thank you Ms Cavazos. I would recommend ! …

  • Erika Barron

I went to this location for insurance information and was assisted by Mirka. She was friendly and very informative, gave me different options and I was able to choose a great and affordable insurance plan within my budget. I highly recommend this location and ask for Mirka to help you get the best coverage.

  • susi garcia

I recommend this location for all your insurance needs! You will not leave out of the office with any doubts or questions about your car insurance. I always go to Perla Garcia she is very helpful and understanding to any questions you will have . She always helps in finding the most affordable prices!

  • David Escobar jr

Ms.Susi Garcia was a really big help. Thanks to her and freeway insurance I was able to have a really smooth experience and get my new insurance policy in about 30 minutes. This definitely beat the stressful process of doing it online.Ms.Garcia helped me with so much and we got done quick.

  • S M

Agent Susi Garcia was amazing and helped me over the phone on a Saturday afternoon when other providers were closed for the weekend. She was pleasant, polite, well-spoken, and provided fast service, everything I could have hoped for. Highly recommend Susi if you are looking for insurance!

  • pistol p

Perla Garcia was very helpful with me signing up for insurance she gave me plenty of time during the day to get some things together I would highly recommend perla Garcia if you want to have a smooth process with dealing with insurance she’s understanding and speaks well thank perla

  • Melanie Martinez

Emiliano was very helpful and friendly in helping me find a policy that best fits my needs. He made sure I stayed within my budget without trying to push me to spend more on coverages I don't need. His interest in helping me as customer made me feel very confident with my purchase.

  • Mia Milton

Paola Cavazos was awesome sales agent.She help me to find the best insurance in my budget. She never gave up on me even when I had extra things to add to the policy. She was very patient, polite, and had awesome customer service. I would definitely be referring people to her soon.

  • Alvaro Iniguez

If your looking for affordable prices and friendly staff, this is the place to go. The manager Angelica Huerta and her staff are very professional and know their stuff. They have always kept me insured at the lowest prices. Especially with everything going up. Come see them here!

  • Melmady Bows

I recommend this branch and ask to be attended by Mirka, she is super friendly, she helps you find what you are looking for within your budget and explains in detail what your insurance contains. She is the best representative, always with a smile on her face.

  • leticia acosta

Perla was very helpful and fast. She got me a low rate too. Started helping me over the phone this morning and I came in to the office shortly after and was able to get my new policy started. All less than 1 hour. Thank you Perla. I will definitely recommend.

  • Zach File

Perla Garcia took care of us and got us the best rates around. She went directly to her manager and pleaded our need for lowest possible rates. Now we are once again policy holders with Freeway Insurance. I’ve always turned to them and received the best $.

  • Michael Shayne Durden

This sales representative was very professional, answering all my questions and being predictive of my needs as a customer...Christina Segura, was the reason the my experience we so pleasant. I WILL BE REFERING ALL MY FAMILY AND FRIENDS TO THIS COMPANY.

  • Jose Flores

I had went to different location but nobody has been able to help me out like this location has. The girls were very nice and helpful. Mirka was the person who helped me out and explained all the coverages that I need. Totally recommend this location.

  • jose garcia

Karen is an exceptional agent, she is a great listener and she would go above and beyond to get what I need with the best compatible company that fits my needs and wallet, too bad there are only five stars because I would easily give a ten out of ten.

  • Definitely Random

Mirka was such an amazing person! She really went above and beyond to help me find the best rates for my insurance. I will definitely be recommending my friends and family to come see Mirka. Once again thank you for being so kind and helpful.

  • Roger Lopez

She was very nice and helpful in the whole process. Your lucky if you get to work with Perla Garcia she will get you the best deals. Super friendly and amazing to her customers Thank you Perla Garcia for all your help. Ask for her is you can.

  • Rick Baruah

I had a 5 star experience with Perla Garcia. She was very knowledgeable. She provided me with a lot of honest information without out trying to mislead me to get a sale. She went above and beyond to offer thr best possible deal.

  • Josy Reyes

Was calling around for insurance on a vehicle i just purchased, everything was pretty high. Decided to call Freeway, Stephany Vencez assisted me and found me a great deal. She took her time to find me something around my budget

  • Johnny Bams

Awesome customer service and very helpful. Perla Garcia was very patient and willing to answer any questions I had. I highly recommend freeway insurance and ask for Perla, she will take care of you and anything that you need

  • Black “Kendrell” Knight

Perla Garcia Did a wonderful Job for me she made sure I was able to get some insurance without me having to call someone els I would recommend others to work with her I want to thank her for her work thank you so much .

  • darlene olvera

Paola Cavazos was super nice and professional. She got me the best quote out of all the places i called. Definitely recommend. Go see Paolo Cavazos at the 11550 Gulf Fwy Ste 4D Houston, Texas, 77034 location!!!!!!

  • Daysi Castro

Emiliano was very helpful when me and my mom went in and helped her get the best insurance deal. He answered all our questions and was patient with us throughout the whole process. Will definitely recommend!

  • Linda Powell

Perla Garcia was a wonderful representative who went above and beyond with my policy. Treated me with respect and was very informative. She is the reason I will continue my service with Freeway Insurance

  • Derik Hood

Susie Garcia is an amazing agent! She was very nice and helpful. She made sure that I received every discount I was eligible for. She found affordable insurance for me very quickly. Thank you so much!!!

  • Chariesse Simpson

The facility was comfortable and pleasant. I was served quickly with a knowledgeable staff. Ms. Magallon was kind and really worked to meet my needs. I would highly recommend her service.

  • Jonathan Adams

I’m going to refer freeway insurance to everybody. I know Perla Garcia was amazing. She was fully cooperative She was so helpful. She made the whole process as easy as opening the door.

  • Denisse Hernández

Good Susi Garcia's customer service was spectacular, kind and attentive to what I was asking and wanted to do with my policy, she resolved my doubts quickly and effectively. Thanks

  • Ceedra Holt

Ms Perla Garcia was so nice & very acknowledgable & professional when it came to her helping me get the best quote on car insurance. I would definitely recommend her to anyone.

  • Quamesha Allen

Paola Cavazos provide excellent help on getting me car insurance. I would recommend everyone here. She also was nice and very helpful. Thank you for your help and kindness.

  • JOYCE BARNES

Angelica was extremely knowledgeable and took more than enough time to assist me with my issues, she explained everything to where it made sense. She was super great …

  • Brianda Lopez

Thank you Miss Paola Cavazos for alway taking care of me when I need something. Thank you for always responding to my needs when I’m in a hurry and in need of my documents.

  • George Lincoln

I had a very good experience at Freeway Insurance Myriam was very knowledgeable and got us a very good quote if you need insurance give them a call she was very helpful.

  • natalie mccollom

Ms. Susan Garcia was so kind and helpful during the entire process. I was happy I was able to talk to her through my first experience in getting insurance on my own!!

  • Ashley Reyna

Great customer representative service, very helpful & they will find you the best quote. Highly recommend to anyone looking for a reasonable insurance quote.

  • Lemond Jones

Susie Garcia was very helpful! She knew exactly what I needed. Thank you for your time and effort in getting my car the best auto insurance policy possible.

  • Marion Jones

Perla has been great giving me options and has been very nice and helping me. She is really patience. I would recommend her to anyone I know

  • ERNEST GARCIA

PERLA AND JESSENIA ARE VERY NICE , PATIENT , KNOWLEDGEABLE , AND PROFESSIONAL. GREAT EMPLOYEES FOR THIS COMPANY . GAVE ME THE BEST RATES !!!

  • Brad Ford

I think that perla Garcia was a very good person to talk to wile at freeway insurance well spoken and good attitude thanks perla garcia

  • Valerie Aguilar

Great customer service from the front phone attendant to the second person who help me with the quote. They are nice and knowledgeable!

  • Rachel Saenz

Awesome customer service susi Garcia love the fact that they care about there Customers and that matters to me keep up the good work.

  • Paul McCloud

I was so impressed by the communication and helpfulness from mrs Paula Cavazos. I would gladly recommend freeway to friends/family

  • alma colato

Susi García took the time to look for the best price for me and was really nice ..thank you for your help and thank you freeway .

  • Black Swan

I went in today, and got wonderful customers service! Paola was so eager to assist! I will definitely continue business with them

  • Brii Stephens

She was absolutely amazing today. Excellent customer service and she had a wonderful personality. Her name was Paola Cavazos

  • Lupita Martinez

Agent Cristina is very professional and helpful and explained everything to me in full detail. I recommend this place 100%!

  • jeniffer Nicole

So great. Love coming here. All my questions answered and so informative. Susi Garcia is amazing. Thank you for your help.

  • Monk Monk

Perla Garcia was helpful to get me the lowest insurance rate i need i told her my situation and she came through thank you

  • Mike Combs

Absolutely flawless, informed me of any changes! Supplied all documents, flawless transaction! Perla Garcia is amazing!

  • Rosalina Diaz

Great service my agent susi garcia was fast and got me my coverage needed in a timely manner totally recommend 10/10

  • Charles Rutikanda

I am very satisfied with the service I received at the Freeway Insurance Agency. Perla was very nice and helpful.

  • DezoFresh

Well deserved 5 Stars. Very nice people! Ms. Susi Garcia Helped with everything I needed from start to finish.

  • Vanessa Garza

Great service ,Perla Garcia is a great person that helped me get the best ins of my car, very patient ☺️

  • TraiL

Paola Cavazos had great customer service and answer all my questions. She was patient with me as well .

  • Del

I Mrs. García too many questions and she was nice polite I had a great experience thanks to Susi Garcia

  • DeAnn Johnson

She is absolutely awesome, quick, effecient, knowledgeable, about her policy and laws! Top knotch rep!

  • Giselle Z

Christian was really helpful! He is very dedicated to his work, helped us with everything we needed.

  • Creshayla White

Very helpful & kind she got me tooking care of I really appreciate the time she took out to help me

  • vlogger cf

Paola did an amazing job!! She's so knowledgeable and friendly. Highly recommend this company …

  • vanessa seto

Candy was good, and I played with the dog on her desk :) plus she was nice and gave my sister candy

  • Matthias Quintero

Perla Garcia helped me save over $100 on my monthly payments! She is very transparent and helpful.

  • Tony

I had a good experience with the worker named perla Garcia make sure to come here great place !!!

  • Theresa Robinson

Ms. Susi Garcia was a joy to speak with and handle all of my insurance needs very professionally.

  • David Jackson

Perla Great customer service very polite and helpful we need more people like her in this world

  • Amanda Guzman

Myriam was very helpful with getting us a good policy! Greatly recommend her and freeway!!

  • Sarina James

Agent Paola Cavazos is very helpful and great customer service. Cheapest Insurance.

  • Hannah Brewer

Paola was amazing in helping me find insurance. She was so patient and helpful.

  • Dwayne Herd

She was wonderful and very kind and did everything to make me feel comfortable

  • Univeral Being

Paola Cavazos was a great representative and will definitely recommend her.

  • Olajide Ogunfunwa

Great experience! Thanks Perla Garcia for all the help!

  • Gilbert Reyes

She amazing preson so well with customer skills Paola

  • Victoria Magallon

Myriam assisted me fast and made my experience easy

  • Brent Perry

Very patient, very kind, most of all very helpful.

  • Vernon Atkins

She was so kind and professional Thank you so much

  • Kevin Upchurch

Susi Garcia was a pleasure to work with!

  • BBM ENT RECORD LABEL L.L.C

Paola Cavazos is great with her clients.

  • Shakira

Susi was so nice and helpful!

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