Gate Gas Station is a Gas station located at 450 Park St, Jacksonville, FL 32204. It has received 856 reviews with an average rating of 4.4 stars.
Monday | 5AM-11PM |
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Tuesday | 5AM-11PM |
Wednesday | 5AM-11PM |
Thursday | 5AM-11PM |
Friday | 5AM-11PM |
Saturday | 5AM-11PM |
Sunday | 5AM-11PM |
The address of Gate Gas Station: 450 Park St, Jacksonville, FL 32204
Gate Gas Station has 4.4 stars from 856 reviews
Gas station
"Horrible gas station"
"Do not go to this gas station the customer service is on the very bottom"
"The customer service is beyond ridiculous"
"Went in to buy a beer in the nicer part of town from Jim the supervisor/manager"
"I attempted to purchase a lemonade because I had been driving for 3 hours and I could feel my blood sugar getting low"
Horrible gas station. There are two cashiers/managers there that are excellent. The rest (and there’s usually about 6-8 working) will sit and talk and if you try to check out they will ignore you til one of the poor people they probably make all the work do does it. They have been cash only last week plus and have no signs up so it’s chaos- as well as prices/cups are wrong and they belittle you for their poor management and customer service, things that are their fault. I would not go here if you’d like to not feel like you’ve been spit on for the rest of the day. I was also told (after going here for two years) that the cups for peanuts were not the styrofoam cups that have always been used and the prices are directed towards.. but were the coffee cups they put up. Not a big deal, at all. But I said “these are clearly coffee cups” response “no they’re not”. So I said well I don’t want to throw away this food and throw away a cup, can I just pay for the amount that’s in them that’s listed on the wall. “No”. If I hadn’t been talked to like I was trash I wouldn’t be so annoyed by this. Also- apparently a cup with beans saying “caution hot” with a cup of coffee on it is not a coffee cup. If they are so short on supplies etc having me waste a perfectly fine cup and food is wrong and wrong in general.
Do not go to this gas station the customer service is on the very bottom. Especially the manager was very rude I hope he really get fired cuz that's not how you work with your customers the story is I bought the ice cream I didn't know I was not not allowed to put the toppings after I about it I was not planning on doing that I was just in a hurry and forgot to put them. The manager saw me walking out with the ice cream and told me I have to pay for it which I told that I did. But once he explain to me that I'm not allowed to put the toppings after I buy it I told him my bad that I didn't know there was no sign or anything he told me stop bullshiting me and get the f*** out of my store and never come back I offered to pay for the full price for the ice cream with the toppings again twice because I don't like making a scene but he told me to go f*** myself and never come back to his gas station. His gas station what does he mean he doesn't own it he actually thinks that he is sombodey. and by the way they made me leave the ice cream and didn't give me any refund I didn't bother even asking.
The customer service is beyond ridiculous. I prepaid for gas and when it wouldn’t work I was treated like I was stupid. The woman was talking to me as if I was supposed to know they were out of gas after the girl charged me for it. She kept saying if I didn’t pump the gas it wouldn’t charge me and I told her I prepaid. She kept saying it over and over again and arguing with me instead of explaining in a logical way. Then she says we are out of gas but I am watching multiple vehicles pump gas around me 20 minutes after. I feel like I was treated poorly and they should have just said something from the start instead of letting me pay. They wouldn’t answer the call button so I had no choice except to walk back inside. Get some gas or atleast tell people before they pay. Plus treat people the way you want to be treated. If you have poor communication then don’t take it out on your customers. Won’t come back.
Went in to buy a beer in the nicer part of town from Jim the supervisor/manager. Tried to purchase a beer w a 100 $ bill. Without looking checking or even trying he told me he couldn't give me change and to go buy my beer somewhere else. I could understand if it was a regular employee but as a mgr/sup it's ur job to make sure there's change. U should also know at that point who ur regulars are. Further you should have the education to know that 1 regular =5 customers. Won't be back. Like I said could understand if it was an employee but not a mgr. Why drive to the nicer gas station in the nicer part of town when I can receive similar terrible service in the ghetto, especially from a mgr/sup?
I attempted to purchase a lemonade because I had been driving for 3 hours and I could feel my blood sugar getting low. I also needed to vacuum the rental I had used. The cashier "Buck" informs me both of the vacuums are broken. I told him I still need the change I'll go somewhere else and get it done. Then he says they have no change. I'm looking at him because there's 3 registers open and its crowded. I only needed two dollars in quarters. I still need the drink. He refused to make the sale so as not to give me any change. I've been coming to this location and the one on Stockton for the last ten years when I moved into the area. Gate won't get another thin dime from me.
Great Gas, Great Touch Car Wash! Gate gas has been reliable for me, I have never had engine issues with Gate. Transactions are safe with Tap, as no one can skim my card. If you do not care if car wash has neoprene spinner sponges that touch your car, it is fantastic. IMHO, all automatic touch washes will cause paint swirling, but Neoprene is better than old school hard plastic spinners (rough on paint) or cloth/strap (dirt from previous cars stay on them). I hardly ever go in to the store, but when I do, the staff are great, and it is clean.
The employees at this store seem like they work for a tyrant because they are never friendly or social. There's one or two friendly faces working the register, but customer service is night and day compared to the Emerson store. I, personally, have been followed by one employee filming me with her phone while I exited out of the store. I have never given her a reason to do that. I'm forced to shop at this location because it's my neighborhood store, but I don't recommend it for anyone else unless it's an emergency .
Very rude and disrespectful employees! The cashier that helped me was chatting with someone while helping customers and because of this he put my gas on the wrong pump. The other cashier then was extremely loud and disrespectful to my wife because of their mistake. She acted like it was our fault they put the gas on the wrong pump. Learn to do your job correctly, its not rocket science working at a gas station. If the gentleman had not been distracted by his friend this likely would not have happened.
This is a very busy store with not very much parking. The manager May a female is very polite and friendly. I love talking to her as I have for many years. She always goes above and beyond to help the customers. This place can be a madhouse though early in the morning and during rush hour. There's another lady named Edna who works there and she's very nice and friendly and will always help you and she always makes sure that I got fresh coffee when I come in.
I think this business needs to prayed over and for on a continuous basis? It's employees are constantly having to clean up behind people who aren't aware of the dangers with personal bodily fluids during restroom visits! I think Jacksonville Florida is one of the only Conservative led City's that support or encourage the LGBTQ community, or at least I hope it is? Jesus. Jesus. Jesus. Help us all?
Whew. The gas pump handle kept stopping. And the clerk tried to upsell a megaplier and had to redo it since I didn't hear what he asked. Never upsell lottery tickets! Then the worse part is they only take cash for lotto (no receipt given). Debit is the same as cash. Last, why would the clerk check my I.D when I can use the machine? I never had a clerk check ID for a lottery purchase.
Gate Gas Station is my personal preference when I am purchasing gas or making a convenient stop for snacks. This place offers many gas station amenities and more. All grades of fuel is available, even desiel. Public restrooms are usually clean. Inside the station offers a coffee station and hot food. Checking out is about average time due to the high traffic at this location.
This gas station is so nice! I really like coming here, not to just get gas, but coffee, snacks or some of the hot food they may have. With clean unisex restrooms and nice environment, this establishment makes for a great one stop shop, just be sure that when you bring your kids keep them close because their little eyes will tell the little hands to pick up everything.
New station that was definitely needed in Riverside. Many gas pumps and a large Gate store. This is a busy traffic corner and you cannot enter from Forrest St. You must enter the Gate station from Park St. You can turn right into the station if you are heading south. If you are heading north you need to enter the station by turning left at the light BEFORE Park St
Gate stations are always clean and easy to get in and out of but I strongly dislike their practice of placing "overcharges" or "holds" on your card at the pumps. The additional amount usually drops off within 24 hours but I dislike the principle involved. Most consumers are not aware of the practice and Gate is not the only gas station that places the hold.
I caught my toe on this firelog thing. The attendant was more concerned with me "filing a report" than getting me a band aid. He eventually got me a bandaid. And wanted to know if I wanted to file a report. I'm like no. Just maybe move that so it doesn't happen to anyone else. Well it's been a week and it's still there. I'm missing part of my toe nail.
Oh yeah! This gas station was one of the most nicest gas stations I ever use. Everything in the inside of the shopping area was really nice and neat. All the items were very organized and located exactly were they need to be. I walked in the restroom it was clean, soap, toilet paper and paper towel were feel. Trash cans were empty. Good job guys!
Maycee, Tyler, Harvey, Khalik and so many other guys and gals who work up here that their names just aren't coming to mind. Y'all are beyond amazing and your customer service is awesome. Just know how much y'all are appreciated. We're so grateful for you all and your excitement for your job. It definitely shows. Love Ryan and Trish
Female Cashier that has a very loud voice that carries, was more interested in talking to other associates about her boy friend and there problems from the street than allowing other associates or herself from running a register. Foul mouth carries all the way to the back side of the store where the drinks are is not a good look!
Any gate gas station: zero acknowledgment from staff as a customer. No communication during check-out, no „thank you“ after transaction is done. I usually just leave assuming we are done. Very noncompetitive with regards to customer service in today‘s environment. Train your people at least a little bit in customer service.
Wow what a gasoline station. This is the answer to all your quick needs. Here is all that i found under the roof Gate. Cold, hot hot drinks, cold, hot sandwiches, frozen yogurt, frozen drinks, snacks, candy,doughnuts, and a car wash. The staff were very helpful and pleasant. Great job everyone
Really nice store, everything is brand new. I love that they have several choices of frozen yogurt and a great selection of lunch items. A car wash at a gas station is rare in this part of town, so that is a great addition to the area. The employees I have met so far are friendly and helpful.
One of my FAVORITE gate gas stations besides the location by the AirPort by City Station Drive. The store is clean (including the restrooms) and the staff quickly knock out their lines. The only complaint is they forget to offer people their receipts. But otherwise I love this place
I like these gas stations . They have plenty of pumps that are spaced apart making it easy to get around to get gas . It also has a great convenience store that has what I need with good service from the employees .
Gates gas stations seem to be everywhere they seem to always be clean very friendly behind the counter I usually stop in and feel up and give me a drink and sometimes a cabbage rolls which are delicious
I shop at Gates every morning for my coffee, which is excellent, and the bacon, egg and bacon empanada. The customer service is great every morning and the lines move quickly. Love Gates. …
They have frozen yogurt and even different hot foods along with cold sandwiches and such. Mango icee is my favorite for sure. It is just too good. Very clean though. Just prices are out there.
This was one of the nicer of the gate's I've been to. Really big and no long lines as the employees were actually doing their job. Was definitely pleased with the visit. …
Great location near I-95 north and south exits. Large convenience store and gas station selling foods, last minute travel stuff and lotto. Well lit forecourt. Drive through car wash.
Brand new variety of road trip goodies. Plus Yobe self serve yogurt. Carwash. Fresh fruit. Beer wine. Mini market with small diner. Variety choice coffee. Icee. Smoothie And Gas.
Crazy crazy busy gate gas station. Decent prices just like any other gate. Seems to be one of the only nice gas stations in the area... In part because this area is super ghetto
Polite responsible folks who make a great cup of coffee and always have it fresh typically the fuel prices are very competitive not always the cheapest but always very close
It's a Gate, so they pretty much have anything, but not always for the best price.. great staff at the time of my visit, may very through out the day as many of them do..
About as good as any time you can have at a gas station! They've got the necessities. One time the cashier told us a joke. I feel comfortable here at night. Five stars.
I had a question and the manager behind the counter was extremely rude and acted as if I was speaking a foreign language. Another cashier rang me up and was delightful.
Paid for gas and never pumped. Called two days later and the Manager Brandy instantly resolved the issue. Very impressed! The facility is always clean and well stocked.
MY FAVORITE PLACE TO GO FOR COFFEE. Gas Prices are decent and this Store is always clean. The Staff is Awesome and Friendly. I'm there every morning for my Coffee.
Was there 2 weeks ago & there was @ least 7 associates behind the counter & I waited @ least 5 minutes in line & then rudely waited on. Definitely won’t be back .
Nice clean gas station they have wonderful people attending to you I've always had a nice experience every time I went and I go like once a week so give it a try
I like this gate it was very big a lot bigger than most gas stations and most Gate gas stations normally kind of fancy gas prices were obviously decent there
The store was immaculate! And it's one of the places that offers E15/E85 flex fuel. Alternative fueling stations are not easy to find. Thank you Gates!
Gasoline is way over priced. $4.09 per gallon for 87 regular unleaded If you have a Sam's club membership it was $3.86 a gallon for 93 premium
My experience at gate gas station is 10 Stars the service is always excellent and convenient in the neighborhood I'm in thanks gate employees
Brand new open one day! To celebrate FREE any hot drinks until January 11. OPEN 24 hours 7 days a week there is food, gas, drinks, lottery!
Girl that waited on me didn’t like white people and showed it crystal clear. I was very nice as I am to everyone. Definitely won’t be back.
Went above and beyond to get me price advertised for cigarettes when my loyalty ## didn't work. Thanks. Great customer service as a whole.
Best car wash close to me and that's why I go. I love the flashing lights as you sit there and wait it's like being back in the Disco
Love this place great staff sometimes the Management's questionable. Tyler and Samantha my favorite staff.Dorna my favorite manager.
They didn't have my favorite cigars anymore but I feel they have everything else you need for a quick snack or a medium-sized snack
Clean but the staff can be rude and slow at times. And the items are definitely overpriced but I mean look at what area you're in.
This is a great addition to Brooklyn area. It’s fun just to stop in. Everything is fresh. Snack haven and always good gas prices
Associate was slightly rude and acted inconvenienced but overall the store was well kept and cleaned. Service overall was quick.
Tamales and hot dogs with all the fixings you can pile on. Quick service and a great location. Always kept clean inside and out.
Friendly people, but this place is crazy. Busy all the time. They'll get you in an out quickly. But the parking is a nightmare.
I like all the Gate locations. Gate and Daily's are by far the best quality gas station and food store companies in existence.
This gas station is slammed in the morning and at lunch. Still pretty quick lines inside. Women's bathroom is always clean.
They had a nice sign outside telling all about their specials!! I got 2 hotdogs for .60 each because of that sign!!
Lots of parking. Pots of gas pumps. Clean store. Clean bathroom. Great team workers always respectful and polite.
It's a really nice store but it's like downtown Karachi out front I was seriously nervous about leaving my car
The car wash here does a pretty good job. Had to wipe my rims down when i got home. Everything else was good.
Says 1.59 but rings up 1.99 after taxes 2.15 showed to staff there like we cant do anything false advertising
I really find Gate gas stations are consistently clean and orderly inside and out. Staff are always friendly.
They got sweet tea just wish it was 24/7 Fresh but watch after i post this there not gonna be none …
The station is very clean great environment excellent servive and not a long wait very friendly and fast
Amazing staff and customer service. Also patrons who are mostly friendly or simply keep to themselves.
First time stopping there. Only got has at the pump. Aside from the higher prices for has, it was ok.
Love this place! Fantastic company and staff are great. The food selection and coffee is stupendous.
Litter, panhandlers, rarely enough cashiers open. It is a busy and newer location but not well run.
Seemingly unlimited amounts of gas, and all the coffee you can shake a stick at. Nice and clean.
They are still building this site very limited gas pumps open and not avle to use the store part
First time at a Gate, great convenience store / gas station... Clean, courteous, fair pricing...
Nice clean and full. They have lots of choices for whatever you like and the service was great
Very nice place. And every time I go there. It's always clean and the staff is very friendly
Super clean, good stock, and nice employees. Something the neighborhood could really use.
Clean, fast service and close to the job site for a quick fountain drink and bite to eat.
Very efficient, until it took my quarters, for air. The air machine, sucks... literally!
Fast service! Get it and go ! The cashiers were very polite even Through the lunch rush
I work nearby and depend on this place. Convenient and good variety. I enjoy the food.
My neighborhood gas station so I may be biased, all the employees are super friendly.
Very Clean, Staff Was Excellent And Professional and Courteous. Highly Recommended.
First time and it was a nice experience with WiFi. Yeah! my son's best gas station.
Clean well lit gas station. It has a nice selection of goodies and clean bathrooms.
Nice place to go to get whatever. Always clean and have a nice 24 hour car wash.
Safe was friendly. They have alot to offer far as food drinks and other stuff
Convenient, many pumps, relatively clean and best gas station in riverside.
I run up here for gas, air, vacuum and snacks regularly. Live this place.
Secure place to shop and we'll lit at night. Police on site often secure.
It's always clean! They have awesome variety. The people are nice, too.
I love it here. Decent prices, Decent workers and good vibes
Really nice employee clean place to stop food was excellent
Best station. Clean nice people. Not a bad stop at all.
Great place. Nice and clean. Reasonable gas prices.
A well rounded organization friendly employees
Fresh coffee very friendly, great atmosphere
Did not go here turned around In the lot
Convenient spot for gas & junk.
Gate rewards has saved me tons