Love Grenson shoes and the designs as they modern and classic at the same time and great quality. Plus they are so comfortable to wear. They have produced time and time again the perfect pair of a particular style I have been wanting. I have Howard (perfect Chelsea boot as a bit higher on the leg than most brands) balmoral (perfect balmoral boot), Hanbury (the best looking toe cap double monk strap), Arundel (perfect monk strap), Rosebery (classic derby), shoe 1 and now Fairfax as I love the shape (modern and bit different but still classic). I would not buy another brand.

I bought the Dempsey shoes online but the size wasn’t right. I immediately returned the shoes and I bought another pair that I’m very happy with. Unfortunately that was months ago I still haven’t been refunded by Grenson for the pair I sent back, and it doesn’t seem like I’ll be getting my money back at all. Costumer service was not helpful and the overall experience was very disappointing. I’d think twice before i even consider buying from them again. The possibility of paying double is always there.

I had an unfortunate experience purchasing a pair of Grenson Boots from another online retailer, and James and the team at Grenson really went the distance to help out and get me a new pair of boots. I really appreciated all the effort they put in and I purchased a replacement pair from Grenson. The quality was so good, I then even bought another pair! Thank you, I'm really happy with my new boots :)

Keep your receipts forever. If you have an issue with the quality you won’t get any help without your proof of purchase. Even though the claim is Grenson has been manufactured in only one factory on the planet . Not helpful at all even though the fault in your design makes my £450 boots unwearable. Had to take them to a local craftsman to fix for £20. What a shame…

Bought 3 pairs of the 12 style sneaker and had to return all 3 of them. They all came filthy, shoes laces grimly and glue everywhere?!? If I wanted a pair of trainers that looked used and worn I would have gone to a charity shop. It's a shame this site will not upload pictures on here. Customer service is also a joke.

I like their designs but the leather they use is very different then other brithish brands. Triple welts deserve 5 stars but the rest is just mediocre. Somehow it feels like leather is dryer and thineer.

Had a pleasure of being served by Adam. What helpful and knowledgeable this guy is. 5 starts to him and store overall. Only small concern - please keep more sizes on site.

The staff was very knowledgeable about the products. Excellent store layout and they have the full range of shoes. I will come and buy my second pair of shoes here again.

High quality British designed and made shoes. Classic men’s and women’s shoes but with a modern/contemporary style.

The wife's favourite shop, what more do I need to say

A really nice shop. Helpful staff

Fantastic shoes and service