I have been dealing with Health Max for 6 months now and refuse to return due to the lack of professionalism from the staff. I have been left to wait standing at the counter while the receptionist kept answering the phone and having full conversations. Once this was finished she then cold not find my info in the computer as she was way to distracted. Finally after spelling it a few times she found it. She refused to give me my same appointment time for the following week and she was extremely rude. Not making the appointment I called to cancel and she was the one who answered the phone. She again gave me a hard time on the phone to the point I had to remind her that I was a customer and I did not have anymore time to have this power struggle with her due to being at work. I asked her to have the owner call me. He never returned my call. I called back again later in the afternoon she again picked up the phone and just yelled "Hello" I had to ask who I was calling. I asked to speak to the owner once again and she refused to transfer me. I did not disclose my name but she started calling my name not knowing it was me. This is a huge confidentiality issue as when I come in for my appointment there is always people waiting in the waiting room. She started with a power struggle again telling me she spoke to the owner about me already. "I am the One who has the problem and the customer" I told her and then told her to lose her bitchy attitude. I have missed 2 weeks worth the appointments because of this individual's piss poor attitude which has given me a bad taste in my mouth to write this horrible review. They called me today to book future appointments but I still have not heard from the owner to settle this matter. I asked the new receptionist to have him call me and still no return call. I do not think they care enough about their clients and I am in the process of connecting with my insurance company to file a complaint. They have also sent me home with merchandise that they billed to my insurance company that I cannot even use or cannot use. I have discussed this with many of the staff only to be ignored. This might me a good complaint to the better business bureau if I do not hear back from the owner by Friday June 22, 2018. People please be very aware of where you seek treatment. And this is the receptionist who has taken over for Sonya. She is horrible and Sonya was great. Shame on you Health Max

My name is S.Arora, I had treatment from here for my back, Wanna give best review to this Team.Norisha has always been best to talk to as a receptionist and Mr. Mayank Bhargava is the best Physiotherapist, I have seen so far. I started here virtually due to pandemic and with 3 virtual sessions, I improved a lot, Mr. Mayank is the person, who works for you,knows trouble with in minutes, guide you well ,every single minute of appointment was worth it, His whole focus is to help you and put you back on your feet.I had Physical appointment after they opened it, even better experience with the team.They are professional and caring .I will recommend Mr. Mayank and his team to everyone. You don't have to even think twice to go here.You will come happily from there.

I have been going to HealthMax for a few months now after a car accident. Being a young student and going through this process has been a nerve racking journey. Healthmax has made my experience so much better with my physiotherapist Naila being very comforting and accommodating show me new stretches and progressing me through various treatments specialized for me and my needs. My acupuncturist, Gabriella is absolutely amazing! Acupuncture is one of my favourite with the calming music, benefits and subtle massage after the session. My massage therapist, Dave is super personable and I feel like a younger self when I leave. Highly recommend Healthmax and I thank you for guiding me, teaching me and the personable workers!!

Dr Hassan, Dr Carol, Nawal and the whole team of Providers at the HealthMax Physio & Aquatic Centre are very professional at what they do, but with a human touch. Their humanity shines through the kindness and care they exhibit while delivering the first rate professional know-how with various effective modalities in this one stop shop medical facility. The providers on site includes the following specialties: Physiotherapy, Chiropractic, Pool Therapy, Massage Therapy, Accupunture and much more. I highly recommend this wonderful facility if you are on the look out for dedicated professionals who deliver their services with good humor in a relaxed and comfortable environment.

Healthmax is healing me. I’d been living with pain for some time and it wasn’t taken seriously because I’m young but at healthmax, there has been so much care and attention put towards my health and well being. The physiotherapist and massage therapist take time to understand and explain the pain, reassure you that you don’t have to live with it. I sleep better as there is less of it. The water therapy was also quite helpful. Even the lovely people at the front feel like family. I think this place will be my go to for any pain as long as I’m around the area. Any other place I tried was not as effective or attentive.

I am leaving this review as a testament to the helpful and knowledgeable staff at this clinic. I was in a very bad car accident and I was referred to this clinic to help me in the rehabilitation process. The staff were welcoming and always willing to encourage me and most days lift my spirits! The therapies(physio; chiropractic and acupuncture) provided at this clinic has helped me regain my physical strength; my mental well being and overall my outlook on life post accident. I truly appreciate the staff here. I especially enjoyed my accupunture sessions with Gabriella; always upbeat and friendly!

I would highly recommend HealthMax Physiotherapy Oakville Clinic for all the amazing services they provide. They are taking covid-19 precautions safely. I would personally like to say Thank You, to Nick the Personal Trainer,  whom specifically made a workout plan catered towards my goals, and pushed me beyond my limits. Along with Dr. Gabriel the Naturopathic Doctor for helping me learn all about the Keto diet. With their help I have been able to lose weight and focus on a healthy lifestyle. I would also like to say thanks to Gabriella the lovely Acupuncturist.

I have been incredibly impressed with the whole staff at HealthMax Oakville. They are very professional and caring. The Chiropractor, physiotherapist and the aquatic centers assistant physiotherapist all share the same file and communicate with each other, so everyone knows what is going on. The salt pool is kept clean and warm. The changing rooms are clean and have everything you need in them. Everyone has been friendly and helpful since I have started with them a couple weeks ago, and I feel relaxed every time I leave, even after the workout!

Great service provided overall…my personal favourite was acupuncture with Gabriella extremely relaxing and mentally relieving as well…George also helped with me with my left arm leg and lower back muscular pain… They also were kind with my concussion and would lower the music accordingly and even changed the bike away from the window… several treatments were also provided for concussion rehabilitation during physio and chiro including a concussion assessment overall great treatments at the facility including shockwave therapy etc

A few years ago, I was looking for a good Physiotheraphy to take care of my injuries, which I sustained after a serious car accident. HealthMax was the right choice for me and I would recommend the team of HealthMax to anybody without a doubt. You will get a nice welcome at the front desk and all the therapists will take care of you. Everybody listens to your concerns and start to work from there. I never encountered any troubles during my visits and was always happy with the results.

I'm so impressed how far I have come with this clinic. When I started with healthMax I couldn't even lift my arms over my head and my neck was stiff with arthritis had so much pain then Dr.Hashi started using the shockwave therapy and chiropractor treatments im feeling so much better now. I can't describe in words what this clinic has done for me so far. Thank you so much HealthMax for your amazing work. I strongly recommend them for any kind of help and recovery that may you need.

I highly recommend this place. My sessions with Mayank and George have been very satisfactory. My pain in my right arm has improved a lot, thanks to them. They truly care about the patient, the pleasant atmosphere makes you feel comfortable. Also, background music is really nice. The facilities and the location are very good, all the services they offer are complete and the staff members are really kind and nice. I am really very happy to come here and grateful for their service.

Very professional and friendly environment. Place is nicely decorated and layout is very accessible. My therapist Deanna is amazing. She works one on one and is vey informative. She makes the experience very comfortable and stretches you to the other level. Lenny the driver is very professional and he is an excellent driver. He keeps up with the appointments and is always on time. I recommend this place and just to let you know the healing process works rapidly fast.

Terrible front line staffing attitude and service - i have been waiting for my orthodics for 3+ weeks, now i am waiting for 2+ weeks for the claims to be submitted for insurance reimbursement. I regret every minute spent with this organization, along with the numerous email communications sent to the front line staff that is representing via email as assistants in one email and managers in another. Just terrible waste of money and time!

The clinic had helped my wife my son and my daughter from auto accident injuries. The staff is always friendly and helpful. The clinic has allot to offer for injured people. From the heated pool to the equipment to get you up and going again. It also had a elevator to help you up and down the floors for the extremely injured. I give the place 5 stars ⭐️ for being so helpful. Thank you Health Max for being there for my family.

This clinic has been helping me through my accident injuries. When you walk in you get greeted by Narsha who directs you to Nick, Very friendly stuff. They have a really good Covid-19 protocols in place. Face Mask and hand sanitizer for every customer who visits. No matter how your pain is they are ready to make you feel whole again. I recommend HealthMax physio to you. Call and book appointment. You will thank me later.

I honestly can’t say enough positive things about Dr. Dahir Hashi. I am extremely pleased with my entire experience at HealthMax Physiotherapy & Aquatic Centre (Oakville). He is very knowledgeable, kind and professional. I highly recommend him. Their aquatic therapy pool provides relief from pain and stiffness. Deanna is always around to discuss and show how to properly perform the exercises in the pool. Regards, Avtar

First, it’s impressive how caring all the employees are on this place. HealthMax makes professional care so worth it that is almost impossible to not come back several times. My auntie needs proper care and she’s loves coming here, she says it’s the best day of the week. Also, the place is very clean and cozy, making the experience even more confortable. I highly recommend without any doubts!

It’s been a pleasure attending services at Health Max in Oakville. The front desk staff are very helpful and accommodating, always trying to ensure they meet our needs for appointments & schedule. All staff is very knowledgeable and caring. Our health and recovery is treated as a priority. They make sure we continue to work to improve our conditions. It has been a wonderful experience

I've been to many Physiotherapy clinics with concerns for my chronic low back and neck pain. The results were short term pain alleviation. The combined efforts of the true healthcare professionals at Southern Ontario Medical in conjunction with their warm water aquatic therapy sessions has finally allowed me to return to my normal life and sports. Thanks to a great team!!

Amazing Staff and best service specially Narsha is so helpful and treatment by the therapist is so effective, and the acupuncture therapy by Gabriella is so relaxing And helpful. I would definitely recommend the Healthmax clinic and specially I am thankful to the Dr. Tahir Hashi, he is amazing , very knowledgeable and guide the patient with the proper treatment plan....

Been coming here for two months and the staff have been extremely amazing from the front desk staff, manager and Our physio Therpasit and massage therapist. On schedule appointments so there is no time waisted. The treatment has helped and they are always accommodating to make sure we’re happy with every visit. Feel better and looking back to getting back to normal.

HealthMax Physiotherapy is the best physio clinic. From the booking experience, to the front desk, you can always expect to feel comfortable and welcomed. The staff is always so friendly. The place is very clean and is conveniently located. The physiotherapists are very professional, personable, and super knowledgable. I highly recommend this place to anyone.

From my initial appointment with Mayank to my aqua therapy sessions with Deanna I have been very impressed with the level of service and caring that I have received. Naresh and Adriana are always pleasant upon arrival and very helpful in booking new appointments. The therapy has provided amazing results and I would highly recommend HealthMax Oakville.

Everyone is incredibly nice and I know no matter how much I struggle I’m not going to get judged. They’re all amazing and I’m glad this is where I go for Physio and Acupuncture. Especially my Acupuncturist Gabriella, she’s honestly amazing and so kind and caring to the point where I see her as a mom. Thank you so much for being incredible.

I highly recommend healthmax to anyone who requires treatment from a motor vehicle accident. The staff from the front desk to the therapist are very knowledgeable and put you at ease. Since I started treatment at Healthmax, I have seen a big improvement. The staff works towards your recovery, physically, mentally and emotionally.

Amazing service and staff! Always willing to help and provide great advice and tips as well. I've been recovering from a serious car accident for 3 yrs, and Healthmax has been pivotal in helping me heal. I LOVE the aqua therapy (saltwater pool), it's my favorite, especially when finished with a sauna at the end :)

I would like to thank Mr Simon spinks for giving me such a wonderful and relaxing massage. I feel so good every week after my massage therapy. I would also like to thank Diana the pool therapist for guiding me in a proper way to do all my exercises. Thanks a lot. I would highly recommend this clinic for recovery.

After years of suffering with too many aches & pains and going to countless physiotherapy clinics I've found this hidden gem. The attention to detail and warm water pool and outstanding! Unlike other places that would focus on just the injury, HealthMax is helping heal my entire body so that everything improves.

Healthmax has to be the best facility to facilitate rehabilitation. The people here are extremely professional and insightful on continuing home therapy. Health max also is equipped with aquatic therapy, I've been doing aquatic therapy for weeks now and I absolutely enjoy it . Thanks to the staff @ Healthmax

Excellent facilities. Lots of room and very clean- many different areas can be utilized for therapies such as acupuncture osteopath physiotherapy chiropractic aqua therapy physical rehabilitation etc.Give this a five star it’s excellent and the treatment is excellent couldn’t ask for better.

Absolute best really professional physiotherapists. They also have a heated pool for aquatic therapy as well. You are assessed for your particular needs first and given careful plans for healing. I love this place. Returning for the second time now to speed up healing after hip surgery.

Very professional, and friendly people. Place is very clean, and nicely decorated. The pool for aquatherapy is always heated, and sunshine coming from above is always a nice edition. They always treat their patients with care and kindness. It's a great place. Definitely recommend.

Amazing amazing service with helpful staff. They all are ready to help patients right from front desk to all the providers. I been to so many other clinics for my knee pain due to MVA but doesn't workout but shockwave therapy and pool therapy help me a lot. Highly recommended .

I have been attending the clinic for car accident and find the staff so friendly and positive. The clinic is very clean & welcoming. The aquatherapy is amazing - heated, salt water pool has really helped me get back on my feet. Thank you Deanna!! Highly recommend this clinic!!

Excellent patient care here at Healthmax Oakville. You can tell they care about you. The Physio and chiro are great. And George is great with the exercises and stretches he makes me do, and always keeping me on my toes and pushing me. Also always a good time talking with him.

Amazing staff couldn’t ask for a better place. Everyone’s so caring and genuine and management takes the time to speak to patients about there well being and any concerns. I’ve witnessed patients hug staff thank them for all their help and I couldn’t be happier at Healthmax.

Great staff who genuinely care, are puntual, genuinely kind, considerate, compassionate and do a great job in helping me with my recovery…Im feeling better already after just 1 session after being away for a while. THANK YOU HEALTHMAX Staff, keep up the great work …

My wife has been visiting the Health Max location in Oakville for the past four months and has received excellent care. Guided exercises in their heated therapy pool are very beneficial. The gentle and caring approach of the staff makes it a pleasure to visit.

Healthmax Oakville is a great location for your rehabilitation needs. The staff are very wonderful super friendly and very helpful with clients. I am currently doing aqua therapy and the facility is amazing and I would fully recommend the services.

I’ve been coming to this clinic for over a year. The staff are so caring, friendly and professional. They make you feel so comfortable and like family. They are five stars all the way! Thank you so very much to all the staff.

I have nothing but good things to say and feel about HealthMax physio, from the treatment to the people and environment all my needs are covered. I strongly recommend them for all who need to go down the road for recovery.

Absolutely Positive vibe here at HealthMax with all the rehab team. They have helped me a great deal with my recovery process. Would recommend to a friend 10/10. Special Thanks to George for his thoughtful polite Care.

These people are amazing out of my whole MVA experience they seem to be the only ones who listen and care about how you are feeling and your step to recovery. Thankful for the staff especially Dr. Hashi

Everything is ran greatly. All employees are always in good spirits and helps a lot with getting body back to normal. I recommend this place to anyone who needs good body treatment

For almost 1 year escorting my client in this clinic I’ve observed they rendered good service and they see to it that the client was safe and comfortable while doing the therapy .

The staff and doctors are very helpful and friendly. They go above and beyond to try and help you. Its kept very clean. Thank you for making it enjoyable to go to physio.

Very professional and staff are very friendly and knowledgeable. Great and clean facility. I highly recommend going to this place for therapy.

I come here a few times a week for therapy due to an accident i was involved in. Very friendly staff, very clean and organized environment.

I am a former employee of Healthmax Oakville. I have nothing but great experience with the staff. I would definitely recommend this place.

Excellent health care service. Very friendly and clean place. Pool therapy is very effective. I highly recommend this place to everyone.

I really enjoy coming to this clinic. They really take care of me here and help me with my pain. I encourage everyone to come here!!

The rating should be self explanatory. Don't go to this clinic unless its for pool therapy. The rest of the services is garbage.

Fantastic customer service from Sonia (at the desk). She was so accommodating and went out of her way.....great service!

Very organized and very helpful with helping in recovery. Service provided is amazing and the staff are very welcoming.

One stop shop for all your rehab needs. Great facility and very friendly staff. Would recommend this clinic to anyone!

It was a very good experience, the staff is professional and knowledgeable. Try them before going to any other place.

Great people with a beautiful heart that doing a good JOB always kind to their clients. I'm so grateful

Very knowledgeable, kind and helpful staff. Everyone here goes above and beyond to help their patients.

Gabriella is by far my favourite staff. She’s kind, polite attentive and always addresses my concern.

My dealings have primarily been with Mayang and Adrianna. Both are warm and pleasant to deal with

Very friendly staff that actually cares about your rehabilitation and a really nice facility.

Very friendly staff, the clinic is really clean and well kept. Had a really good experience.

Excellent rehab facility. Caring staff and a variety of treatment options under one roof.

Everyone is very knowledgable in their practices, and super friendly! I recommend …

Great staff and amazing doctors would highly recommend for all your physio needs

Pool very dirty.. No private change rooms. Very ichy after getting out of pool.

Great experience would definitely recommend to anyone seeking therapy

I love the staff, very warm and professional. I will recommend

A wonderful place to overcome difficulty with movement.

Staff is pleasant, understanding and accommodating.

Deanna is amazing along with the team! Thank you.

Amazing staff and service. Definitely recommend.

Professional staff and very clean all the time!

Amazing place! Wonderful staff

LOVE THE SERVICE AT HEALTHMAX!

Great place for exercises.

Outstanding clinic

Excellent service

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