We had our work christmas party here 2 wks ago. Had some drinks (bar lady was amazing she's a sweetie) then bought some wine at the bottlo as we headed out for dinner. There was about 20 of us. A few hrs later returned with my friends. All 3 got in and the security at the door checked my ID and told me to check in. The QR code wouldn't scan on my phone. Suddenly another security guy (Tall with brown/reddish hair+beard) walks out and says 'You're not allowed to come here you had drinks here before & bought drinks at the bottlo'. Since when is having pre-drinks or buying drinks there a discrimination to not be allowed in?? THERE WAS NO SIGN in your facility or bottle shop that said this. And btw we weren't drunk we went out for dinner. I said to the security-you're racist towards your own kind. Then he started swearing at me and kicked my 3 friends out. The reason I said this to him is because I felt discriminated against. I was the only brown person and my 3 friends were caucasian. Very disappointed with this security's behaviour. So disrespectful and rude++ The other 2 security guys just stood there and said nothing. Will never come back here again. Very rude and disgusting customer service..
Travel group
Friends
Service: 1

Embarrassing by bar 3 We had a birthday function last night date 26sep I was the one of the guest in that function. One of your woman staff I guess she is a bar tender she was very rude with me. After finish dinner their was no glass to drink water. While my friend ask for glass she wasnot happy So i drank water by bottle which was in my table it was half bottle of water. while I was drinking water that woman came and grap bottle from my hand saying no no no and showing her anger throw all the water in sink. I understand I did wrong drinking wate from bottle but the way see did its really embarrassing infront of my people. If I can't drink water from bottle she should give me a glass if she not happy to doing this job why she is for there? but she didn't may be it is not big issue for you but for me it' s really big think about my side plz Regard satya
Travel group
Family

The Service and professional conduct from the young gentleman on the bar last night 10/2/23 was commendable and he is an asset to the hotel. After I missed my connecting train home I lugged my suitcase, was tired after work and felt unsafe loitering around a deserted train station for around 3 hrs post midnight for next train. Upon enquiring about a room for the night I was told regretfully that there's no availability once the duty manager leaves for the day. Once again thanks to the young man who offered me a kind service, a feeling of safety and a makes a mean espresso! It'd be great if the duty manager might see fit to design a procedure following his finish time for such circumstances that surely couldn't be too uncommon given the location?
Rooms: 1
Service: 5
Location: 5

!! Absolutely humiliated!! I am permanently disabled and cannot walk without the aid of crutches. As I was walking home from Hornsby station I was unable to make it home due to a lot of pain in my leg and decided to rest at the "Hornsby railway hotel". Within 3 minutes I was approached by a manager with two security standing behind him and I was told to leave the premises. When I asked what I have done wrong he refused to answer my question. Instead he told me that I must take it up with "the owner" Brad Halton. What pub in Australia kicks out a disabled person? (within 3 minutes) All I wanted to do was sit down. Very weird....
Rooms: 1
Service: 1
Location: 1

Pub & bistro & bottle shop....good service! Staff is really nice and professional. I had a bad experience with nasty bartender once but he is not there anymore. The nightclub (infuse) is whole another story. Bar people (not all, but most) have the wrong attitude, and security guys can be really nasty! (Depending on which one-they seem to change them a lot) I know it's hard and to deal with drunks...but properly trained staff would make the place better. Even when I go on weekend to RH I usually avoid the nightclub area and just sitting at the front or in gaming room :) that way you avoid fights if Google did half star I would give 3,5 stars

I have been here at the bistro a few times and I have always loved the Nepali food here. My experience is strictly from the point of view of the Nepali food perspective. Chef Ram is an amazingly warm person who puts his heart out in the food he serves. The Momos here are actually better than what you may get at an actual Nepali restaurant. I find it less noisier than RSL. Have gone here a few times and will go again.
Service: 4
Location: 5

Have been having lunch here for quite a few weeks now and the food is fantastic. Reason for only 3 stars after yesterday's lunch was that we asked for the "wine of the month" a Pinot Griso but then got sold a bottle that was $10.00 dearer. Don't advertise a wine of the month and then just sell us something else. Not good customer relations. Lost us for lunch now.
Travel group
Couple
Service: 2
Location: 5

Historic hotel, old Australian pub style with modern TVs, brand new pool tables, keno, Tab, bistro with awesome Nepalese chefs, accomodation upstairs, nightclub, function room, bottle shop open until midnight most nights, and trivia on Thursday nights so much fun. Obviously I love this place!
Travel group
Friends
Rooms: 4
Service: 5
Location: 5

Absolute disgrace of a location. The licensee Brad, has employed useless bar staff and the Wednesday Manger is rude, inefficient and an embarrassment. Maybe with better management the venue may be worth visiting again but steer clear. Better places and better staff down the road at the Blue Gum
Travel group
Friends
Service: 1
Location: 5

On 23/3/23 around 2:45pm I walked in to the bar next to poker machine for toilet and the guy who sales drink called me and said "you can't use the toilet unless you spend on something, no for bus and taxi drivers" I did not begged or argue with him , I just walked out. Discrimination
Service: 1

Good place for a beer close to the station. Seemed to be a bit dead in the mid afternoon but it was cool inside and the beers flowed okay. Not much in choice for spirits, no Barcardi but the prices seem on par with other pubs, maybe a bit cheaper.
Travel group
Friends

Was about to buy $20 dollars worth of drink before i was dragged out by a secuirty guard saying i was too drunk. I was completely fine. Never ever been taken out of a pub before this happened. Ive heard this is a common occurance at this pub, no wonder it was so quiet.

Staff do not know what bars are open, Manager very rude, no training given by hotel management, very poor in these days obviously doing very well and do not require patronage. Spend your money elsewhere.
Travel group
Friends
Service: 1
Location: 4

No good ...... The VB wasn't the best . First sip I thought of returning it and asking if they would pour me another . But I would have to walk past biff again ? So I drunk horrible beer . It wasn't even a low carb beer it didn't even have orange in it .

Old school pub that has been tastefully modernised and updated. Conveniently located right next to Hornsby station on the ‘old’ side of Hornsby, it’s generally quiet and a relaxing place to have a drink or meal. The food at the bistro is excellent.

Usual story. Security looking for an excuse to refuse entry. I don't know why people even bother going t pubs. No fun allowed. Remininescent of being in school and told your not allowed into the playground because your socks aren't pulled up.

Used to love going to the club 3 years ago itvwas 5star but now its far beyond rude why do i have to be the gentleman while the staff treat me badly even when i was drunk i was polite all i wanted was to have a good time in the end of the

Dinner was very prompt. I'm impressed that a single chef cooked and served so many of us at the same time. Most unusual to have a Nepalese chef, so I just had to try something Nepalese.
Rooms: 3
Service: 4
Location: 5

Thank you to your security staff for providing me with some good quality entertainment at 2am after my brothel visit at Miss Heaven. The staff at your venue made a dog’s breakfast of escorting a group of Virat Kohli’s from the venue.

Today my friend ordered chicken parmigiana & I ordered chicken Snitz with Bosciola sauce. Absolutely awful. The crumbed chicken was deep fried and was pouring with grease on the plate. I feel sick thinking of what was on our plates.

Great meal, good local venue, staff were very professional, good meeting venue with good overhead facilities and microphones.
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value

Great pub, not too noisy so you can talk. Food is fabulous and well priced compared with other pubs in the area. Have made it our fortnightly place to catch up with friends.
Service: 5
Location: 5

Amazing pub meals and cheap drinks. The food is 10 star quality. My partner and I were amazed at how good a simple pub meal could be. Can't recommend enough
Rooms: 5
Service: 5
Location: 5

For a quiet sit down on Wednesday night at the pokies placing 20 in the machine and pulling out 400. I’ll write a review and give them 5 stars. Thank you old pub.
Travel group
Solo
Location: 5

Worst meal in any pub i have been too, i swear the carpets have never been cleaned, the food was the worst, wouldnt feed that too my Dog! Worst experience ever, dont waste your time. Go to Hornsy Inn!

Went here for a Sunday lunch. Food quality was very good, service was a little slow. Basic salt and pepper was not in shakers it was supplied in single serv sachets which was disappointing.

Must be the only pub bistro in Australia closed for lunch on Sunday. Reading some of the reviews... from rude manager, nasty security and bad schnitzels,..... perhaps it’s just as well

Woman at the bar didnt even greet us when we walked into the dining area. First time visitor and all she could say was have you signed in? Food was ok and kitchen staff were pleasant.

I had a bad experience today at this place . Often I go there for momo and play. Today I want to use their toilet. I was humiliated and told off before entering to the toilet.

Staff need to learn to unlock the doors when the business opens. This is 101 basic yet I need to call them to ask them to open the doors.
Service: 3
Location: 3

What a super experience. From booking to an amazing lunch, great service and more. I know you are doing it tough with limits of only 10 people, but wow did we feel welcome!

Not a bad place for a beer or a feed. Seems to cater for all, a restaurant, bar with sports, a nightclub open late. Good place for a beer while waiting for the train

Lovely guy in charge, but he doesn't cook now, and the new chef was disappointing. Nepal curry was very salty.
Service: 5
Location: 5

One very rude bar staff member. All the rest are pretty good but one bad apple spoils the experience. I have found a new venue and won't be back.

Lovely food, very friendly service, will definitely return.
Service: 5
Location: 5
Hotel highlights
Great value

Great pub. Went here a few months ago. Love coming here - Imogen on the bar (gaming room) is fantastic and gives great service. WIll be back

great place to meet for lunch, good service.
Travel group
Friends
Service: 5
Location: 5
Hotel highlights
Quiet

Highly recommend - great food and very friendly professional service. Thank you chef for a very delicious lunch! We will definitely return!

Favourite place to go when I'm visiting from Queensland. Always great food. The staff and owner are wonderful.
Service: 5

Very average food, and very pricy for a pub meal. Bar staff looked miserable! $4.50 for a bottle coke. Highly not recommended!

The Hotel has a wonderful atmosphere. The staff are mostly hospitable and dining I cannot critasize. More

the food is simply wonderfull, you would not expect how great the feed is from this pub - worth very cent

Great food, decent people quiet and friendly
Rooms: 5
Service: 5
Location: 5

Great staff, nice patrons, good food and beer - what more could you ask for!? …

good location, great venue, facility/s, friendly hospitable easy going staff.

The best goat curry in the country. Great staff. Thoroughly recommend it.

25.3.22 Menu Pricey But I guess that's what it costs from a great cook.

There for a meal. Great quality and reasonable prices …

Great place for pub lunch
Service: 4
Location: 4

Great food, great manager, great overall service.