Isle of Serenity is a Lodging located at 75 Gould St, Frankston VIC 3199, Australia. It has received 35 reviews with an average rating of 3.8 stars.
The address of Isle of Serenity: 75 Gould St, Frankston VIC 3199, Australia
Isle of Serenity has 3.8 stars from 35 reviews
Lodging
"Has kept our deposit, mentioned refund still waiting, host is so dishonest"
"Do not stay at this rental property unless you take detailed photos of the property condition prior to taking up residence"
"This house is VERY unclean and does not reflect the "enhanced clean" posed on their site/ Airbnb description"
"owner has kept our deposit even though it falls within cancellation period, 6 months in advance to be exact"
"Would not recommend this person, absolute fraud"
Has kept our deposit, mentioned refund still waiting, host is so dishonest. Dont be fooled by reviews as these are the hosts friends trying to improve the star rating, trying to pass blame onto booking agent. This host is a liar and theif. Also check out other reviews from others as they have had same problems.
Do not stay at this rental property unless you take detailed photos of the property condition prior to taking up residence. The property is nothing like the photos. I was accused of damage and marks on the walls that I did not do and lost my security deposit. legal proceedings are in place.
This house is VERY unclean and does not reflect the "enhanced clean" posed on their site/ Airbnb description. The house did not look like the photos the host posted, and is VERY misleading. It is very obvious that the photos posted are old
owner has kept our deposit even though it falls within cancellation period, 6 months in advance to be exact. They cancelled our accommodation and kept $2600. not even a partial refund back and have rebooked other guests. very unsatisfied
Would not recommend this person, absolute fraud. Cancelled booking 6 months in advance did not return deposit as discussed and stated in terms and conditions and refused all contact. Out if pocket $2600 and still took another booking for
House was very spacious, lots of rooms. However, that was the only good thing about this place. The house itself was extremely old and run down and looked nothing like the photos on any booking sites. Hours after arrival, after some
Very good place to stay for family , nice and clean, and the host is very helpful and gave us a list of local shops and restaurants, very comfortable stay,highly recommend it ! We will definitely come back again for holiday ! More
We stayed for 3 nights, staff were helpful and lovely. Great location, only few minutes walk to the beach. Kids love the outdoor swimming pool. Definitely we will back next time. More
The holiday house had plenty room for my big family. It was clean and homey and the pool kept my kids entertained. I loved the stroll along the beach too.It was a great getaway stay.
The house is huge and close to the beach.The host is very nice and friendly.It is a very good spot for family with kids.I will definitely come back and recommend to my friends. More
Stayed here with my family and friends for a week. Lovely and clean house with great location to beach. Lovely communication and will come back again. I Highly recommend. More
Kids had lots oyf fun to stay in the holiday house, only 50meters to the beach, very reasonable price. Everything is nice and clean, will definitely go back next time More
The host is very nice and friendly! The house is huge and highly recommended for big families or a big group of friends. Will def come back! Love the service. More
Very very unhappy and would never recommend this person! She is a total fraud!! Cancelled accommodation 6 months in advance, she HAS NOT returned any
Lovely big place , the only thing was the oven wasn’t working but other than that great ! Might come back in the future for summer :)
Recommended! The host is very nice and friendly! It is a big holiday house. Good place for weekend family travel in Summer. More
!WARNING DO NOT STAY OWNER IS A SCAM ARTIST! As like everyone, we have been looking for a place to have a weekend getaway and
comfortable place to stay. location is perfect. everything meets what we expected. We had a wonderful holiday there! More
Great stay, would recommend to anyone. Fantastic hosts, great location, clean environment, enjoyed stay very much
Very spacious house only 1 minute to the beach with beautiful pool. Ideal place for large group gathering. More
Amazing, walking distance to the beach and shops, has a pool, kids really had fun, will go back there. More
Pretty clean and neat! Very nice owner! Good place for weekend famliy travel
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Spacious with plenty of bedding and a nice kitchen but there is a list of concerns that goes miles.
Very happy experience. Great holiday house and very friendly owner.
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great location and spacious house, the owner is very responsive. We had a great time there.
It's a decent place. Good pool and good rooms. Good for a weekend stay. Near to the beach.
The place is ideal for large group especially with the swimming pool and lots of bedrooms.
very good place,my family enjoy the weekend,I Highly recommend
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V good location ! Only few minutes walk to the beach
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Beautiful place. Good for big family gatherings
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6 reviews
16 La La Ave, Warburton VIC 3799, Australia