I have been training at this gym since the day it opened, I brought 2 friend who decided to subscribe for 1 year contracts. My subscription ends on the 8th of December and I leave on the 15th of December. I kindly asked the manager if he could extend my membership for free just for few days as a commercial gesture as I had brought my friends to this gym. He refused and told me I should pay an additional month even after I explained him I would only come to the gym less than 5 times before my departure. I feel insulted by this as I have been one of the first client in this gym and encouraged many of my friends to join. Moreover my friend has a VIP pass that allows him to invite a friend for free but they told him he cannot use it because of Covid meanwhile most people walk freely around the gym without masks. Also packed classes don’t seem to be a problem during covid but inviting a friend is... I would strongly advise anyone who reads this reviews to avoid this gym and its other outlets at all costs. I encourage you to go read the reviews of Jims Gare to give you an idea of how they treat their clients as it was the first Jims opened in Luxembourg. They basically send their lawyers and try to take as much money from you as they can ! Additional points: * Some staff members are nice * The gym gets packed very easily and it lacks equipment compared to their other outlets * Lockers are dirty and smell mildew

I visited the studio as part of my stay in Luxembourg. It was very well attended. A full training was therefore not possible for me. The atmosphere itself was very good. Good music was playing. The hall is brightly lit and there is enough space for everyone. The staff is very accommodating and keeps walking through and cleaning up. My recommendation would be a second cable tower. If it's your turn and you use both pulleys, everyone else has to wait until it's their turn. At €20, the price for a day ticket was the most expensive I have ever paid. Find it too high and inappropriate even for Luxembourg and for such a studio. Hence 1 star deduction. I have to deduct another star because the studio closes at 5pm on a Saturday. Here, too, the recommendation is to communicate this with a clearly visible sign at the reception. For €20 I would like to take a shower after training and not be kicked out at 5 p.m. on the dot. as a tourist who doesn't speak french, it's not always clear to understand. In my experience, 7 p.m. would be appropriate. All in all, it's a modern, very busy studio furnished to more modern standards. Highly recommended for a heavy workout. You just have to take your time. Sorry for only 3 stars but there is room for more. Stay pumped ️‍♂️

It is not acceptable to turn down music at 9 pm, I am paying you until 10pm I expect they gym to be in normal working condition until 10 pm. I don’t care if the staff wants to leave early, I don’t care if they want to clean, I simply don’t care. This is getting very annoying and its just not acceptable. I am paying for a service and you are not providing that service. Secondly, the gym is extremely busy in peak hours, but literally every time I am coming in, there are new people signing up. Again, waiting for a machine 20 min is not the ideal workout service you are advertising so either stop accepting new clients or expand the gym. This is getting to the point where you are not holding your end of the bargain. Lastly, half of the lockers in the men’s locker room are pretty much broken. Its been like this for weeks and I simply don’t understand whats taking so long. Get better fast, for now I cannot recommend anyone to join.

Decent sized gym but like any gym can be quite busy as times. Has the following amenities 1. Lockers with shower (men/women) 2. Studio with classes (aerobics/HIIT and such) 3. Cardio machines (treadmills/bikes/2 stair climbers) 4. Free weights (2kg - 50kg dumbbell) 5. 6-8 benches in free weight area 6. 2 flat benches for barbell bench press 7. 2 incline benches for barbell bench 8. 1. Decline bench 9. 4 squat racks/3deadlift areas 10. 1. Hacksquat machine 11. Standard weight machines (upper and lower body) 12. Personal training area Pro tip - Thursday/Friday nights and weekends are usually pretty empty so go then!

The gym is big and well stocked and staff are friendly but it is a terrible gym to do a weights program in. This is mostly because it is overrun with groups of teens swarming around machines/weights. This week I counted a group of 8 around the chest pull. This makes it impossible to get on that machine plea if you are trying to use the machine beside this group they are constantly in your space. Also, they sometimes just sit on the machines and take selfies etc. Will be moving to a new gym which is a shame for me because I think this gym is big enough to be great but not if it’s swarming with groups of teens

I am very disappointed with the customer service of this gym. I paid every month 9 eur additionally because I was coming to Luxembourg only a few months. After 6 months, I decided to freeze one month my subscription and now they are telling to me that they can’t cancel my subscription until the whole month is over or pay one more month. They are not giving me any chance to cancel online or authorized by other person. This is not the way a customer who explain the situation in advance and pay additionally every month for cancelling at any time should be treated. Very poor customer experience

Overall good but the booking system is so unreliable. You can book a class weeks in advance then show up and get kicked out by the trainer because other members who didn't even bother to book showed up earlier. There are supposedly 22 spots and the trainer takes 25 people. I was among the 22 who booked but the functional training coach preferred to let in 25 people instead, doesn't matter who booked or who didn’t. It's messy to operate this way. Disappointing...

A éviter. Aucune mesure sanitaire est respecté. Une seule personne à l’accueil qui ne contrôle pas correctement tout le monde. Dans les machines personne nettoie les équipements, pas de masque, pas de serviette. Dans les vestiaires pas de distances, toute le monde colle qui vous jette ses affaires sales sur les votres. Pour vous engager c’est très facile mais pour résilier c’est impossible. Ils vivent dans un autre monde et ignore la situation actuelle.

Staff tres sympa! Accueillant et disponible! La salle est tres rangée et propre! Pour les commentaires sur l'abonnement suivez simplement les conseiles du staff ils peuvent vous conseiller au mieux pour le choix de votre abonnement! Integrateurs alimentaires ( pre workout, proteines, creatine etc ) disponible sur place rapport qualité prix bon! De même disponible des personal trainers suivant les buts que vous vous etes fixé!

Pros: location and staff Cons: - male locker rooms smells like mold and doesn't feel sanitized - besides cardio, there is only one machine of each, so expect to wait quite often if peak time - there is no app like in every other gym to sync your progress/workout/ training programs If it wasn't because of the location I would find something else. Other than that it's fine.

nearly half of the lockers in the mens room are broken, and they have been like that for more than a month. please get them fixed. weekdays after 18 it’s impossible to train without waiting 10 mins for a machine. changing rooms are too crowded and there’s no space for even hanging coats or changing. Closing hours should be until 23 on weekdays and at least 20 on weekends.

Absolutely fantastic gym, have been going for more nearly 2 years. The staff is extremely friendly and helpful. Membership pricing is alright (~ EUR 35), but much more expensive for the classes, might not be worth it. Other than that it is a very clean place, showers included, has a pretty great variety of quality equipment.

gym was full most days at desired times. contract is impossible to exit (literally), I dropped a cancellation letter off when I was moving out of luxembourg and a year later they send an email saying it doesn't count and that I owe them money? not logical at all. take any competitor gym, it'll be easier to manage for sure.

They are not able or willing to adapt their opening hours to the needs of their members. Come on, there is just no reason to open in the weekends at 9 and to close at 5 when it is already at 9.30 overcrowed. There are other gyms where you have unlimted access. But service in JIMS seens not to be their forte.

nice and modern Jim, with lots of space and nice view. the only 2 cons are the time when they ar epen (the close at 22 during the week and at 17 during the weeken) that are not very comfortable but mostly the shower that are very bad, if they would be able to change them 1 more stars should be given

Parfait ! Salle très grande qui offre de nombreuses possibilité selon les objectifs d'entraînement (grande zone poids libre avec beaucoup de bancs, nombreuses machines , espace cardio et fonctionnel...) Tout est très propre, la salle est lumineuse. Le personnel est accueillant.

The staff is really nice and helpful. And overall it’s a simple gym without any jacuzzi etc. the view is good while on treadmill. But since so many people joined and it became more and more crowded. If they could have bigger place and more techgym machines. It will be great.

JIMS Kirchberg is one of the best gyms in Luxembourg city. There is a decent number of work-out machines as well as a dozen treadmills for those who are interested in cardio. During evening hours it can get a bit crowded but the facility is overall quite good.

Completa come corsi base, medi, spogliatoi comodi e puliti, membership vip con benefit utili (macchinari misurazione corporatura, bevande naturali zuccherate fruttate, ecc.). Molto comoda per chi vive/lavora in Kirchberg. Personale cordiale e competente

Been a member for two years now. Very friendly staff, equipment is kept in order and clean. Also there is plenty of equipment although there are so many people coming during the peak hours that it's likely you'll have to wait. Also, quite a good price

Not cleaned, poor quality equipment and the personal is rude. Honestly I prefer the Pumphouse, at least there, you have better equipment and the personal is fantastic, if you need them they are here even before you've finished snapping those fingers.

Dans un nouveau centre ouvert et accueillant, salles de fitness amples et lumineuses composées en deux niveaux. Appareils super variés, modernes et nombreux. Salle de classes collectives spacieuse accompagné d'un matériel complet. A conseiller !

Lots a equipment, free weights go up to 40kg dumbbells which is good, only downdide is there is only one pair of dbs for each weight. very hygienic as there is disinfectant readily available. Staff are friendly too.

The gym is very good and the staff us friendly and helpful. Yet, the 28 days "monthly pass" is a joke. A month lasts for 30 days and not for 28. On top of that, you can only renew it on the first of the month.

I was wondering if some of you have understood how to ensure the Jim’s app does not track your location and moves 7/7 and 24/24? I want to only use their App to book trainings! Thanks for your feedback!

Excellent gym has a large number of very new equipment technogym series really very complete with lockers and showers, quiet atmosphere and good music the day you forget yours highly recommended.

Impossible to get out of the contract. Terms are very unclear, they never respond to emails or phone and never call back! This has been ongoing for 9 months now and it's completely unacceptable.

Super amazing gym and all staff are very friendly and helpful. Especially Léa has provided excellent customer service. At the times I go, it's always clean&tidy and has all necessary equipment.

Staff are super friendly, clean, and have a good variety of machines. However, machines are always occupied between 6-8 pm, and you have to wait. Early morning time would be quiter

Full class of 18 people waiting for an instructor who never showed up - no notification or apologies by Jim’s. A fellow student stepped up to lead in some exercise

Great gym experience, staff is friendly, gym is clean and machines are well maintained and modern. Only complaint would be it is more expensive than other gyms.

Everything you would want for your workout. Great trainers, group classes, equipments, friendly staff, and space. A steam room would be a cherry on the top.

Just started going there. Very friendly staff and a lot of machines. The facility in Kirchberg has better lockers (the other ones, you need your own lock)

The newest and most beautiful Jims in Luxemburg, unluckily group classes tend to be overcrowded during weekdays. Still, always a pleasure …

If we all have a badge to enter, why can't you add a counter so everyone can see in the app how crowded the place is... I hate when it's full.

Parfait, douche et vestiaire bien entretenus. Les cours collectifs sont plaisant, bonne musique et salle bien équipée. Personnel très aimable

JIMS for me is a good value and this is because I am able to use anyone of the four well equipped gyms in the city for one price

1. Workday after 18 is overcrowded. 2. Water dispensers are not avaliable. 4. You have to choose 1 jims gym out of the chain.

Pros Good gym with a lot of machines Cons: Not enought lockers To many people during 17h to 20h

They refuse to cancel my subscription after one year despite of all the notices.

Very crowded in the evenings but really good equipments and amazing staff

i met my ex-wife here. so mixed feelings about this place. Great gym tho!

Small gym, not expensive! Customer service one of the worst in my life.

Very good place and if you go during work hours its almost empty

Best Jims in Luxembourg. Best stuff best clients …

Super salle de Fitness et super personnel …

Very nice gym, clean and not so crowded

Really good gym nice people

Jims' Gym is cool …

Unseriöse Firma