I went in having a dress I was fairly happy with and left with a fantastic pair of shoes, awesome, friendly and fun service and a recommendation for where I could get earrings the exact same colour as my shoes. Now I've got a fabulous outfit. Thank you to the wonderful woman who served me!

I had the best customer service by Shav this evening. I hope I spelt your name right :) I had a problem paying with after pay and she went over and above to help me. She was so patience and just lovely.

Exceptional service provided by Jess and Mina today, they provided honest advice and definitely I will be coming back again and again. Thank you!!

The store is inviting and set out beautifully, The product's are breathtaking and the Service is experiencing and respectful.

Great customer service. Never knew Jo Mercer would be so comfy, even for my bunion-ed feet. Worth the money spent! :)

A little over the top on price and below the quality I'd expect, but great staff and overall good gear.

Great service - the manager of this store goes above and beyond to assist the customers. Will be back.

Hi Mercer always have unique styles and offer quality shoes. You can always count on them.

Always a great experience and the most beautiful shoes. A big fan ☆☆☆☆☆

Beautiful customer service with a smile. Super helpful and friendly.