Honestly the worst financial product I have ever used. Stay well clear if this one. App is awful and has been released with features not working. You can’t increase you daily transaction limit. You don’t get a customer reference number. Support is shockingly awful it took me 2 days to resolve a simple issue in 2023 ANZ still can’t figure out chat. You can’t generate rate an interim statement and if you request one they will want to charge you. I’m honestly shocked at how awful this experience has been. It has already cost me money Time and opportunity. Please don’t make the same mistake I did.

Staff is very pleasant to speak to and very professional, ANZ plus has enlighten my moods of Transaction to the next level. BUT I feel like if ANZ plus has enough KPI they can invest to more customer support hours :) I really Thank “Michelle” my next generation sister for her effort reaching out try to help me out the best shape or forms without feeling cold. Overall it is just missing 1 star from me. Everything has been perfect

I would do zero star if I could, I’m trying to close my account and since they heard I want close my account, they are not replying me, I been waiting for two days now and no respond yet. Before closing my account they were replying fast without delay. Worst customer service ever. Please don’t not invest your money with this company, is a mistake.

I needed to get a bulk amount of money out urgently and I could do NOTHING because the coaches weren’t answering the sms messages and there is NO phone number. I think they pay well on interest but seriously consider it because if you need help- you’re at their mercy! Clearly they need more staff on the app!!

The worst financial service I encountered so far. This team of hopeless people holding my fund for days without doing anything and even not responding to my repetitive instructions. They try to steal the interest from me by delaying the transaction. Go elsewhere to deposit your money.

Locked my account without any warning no text no sms - i needed to access my money for groceries - no phone number to contact them to unlock card - sent msg online to the coach during business hours waiting 2 hours still no reply disgusting. how will my kids eat now

Posted opening hours 930-530. Get there at 950 and a sign is posted on the door we will be opening late. No indication as to what time and the person in the bank when I knock on the window and point at my watch looks at me then looks away and ignores me.

The staff at the ANZ Keilor Park Business Cash Hub were very helpful with my transaction and went over and above. Much appreciated.

Worst bank to go with I made a wrong transaction to a person an tried to put a dispute in an they can’t even resolve the dispute

Came here at 4.30pm as it is listed as being open until 5pm to find out they do not do cash withdrawals …

Pathetic and can’t do anything beyond what the app allows you to do. No call centre and no branch help.

The worst financial ever. I trying contact them for close my account and no answered.

Not a proper branch only deal with online stuff!!!!!