Keystore Express

8 reviews

176 Bradford Rd, Otley LS21 3LE, United Kingdom

About

Keystore Express is a Convenience store located at 176 Bradford Rd, Otley LS21 3LE, United Kingdom. It has received 8 reviews with an average rating of 3.0 stars.

Photos

Hours

Monday7:30AM-8PM
Tuesday7:30AM-8PM
Wednesday8AM-8PM
Thursday8AM-8PM
Friday7:30AM-8PM
Saturday7:30AM-8PM
Sunday7:30AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of Keystore Express: 176 Bradford Rd, Otley LS21 3LE, United Kingdom

  • Keystore Express has 3.0 stars from 8 reviews

  • Convenience store

  • "Poor service, it's like anything to do with Evri is an inconvenience to them"

    "Called to collect my parcel from this store and was greeted by very rude and patronising so called staff"

    "Been several times in the middle of the day and they’re closed without advertising this"

    "Busy shop staff really helpful, local to to me saves me an 8 mile round trip, so will definitely be using in future, impressed"

    ""

Reviews

  • Steve Cockerham

Poor service, it's like anything to do with Evri is an inconvenience to them. 4 times I've been in for Evri related stuff and 3 times I've left without getting the job done. Once it was past 6PM and they wouldn't accept my parcel. Once they told me the parcel was too long and to go back the next day as they didn't have room and once I called to collect a parcel when they opened at 7.30 and they told me parcel collection doesn't start until 9. I walked in the store and happily announced good morning to them and there was no response whatsoever. There was literally nobody else in the shop and my parcel was right in front of me. The one successful time I managed to collect a parcel was the middle of the day and the guy in the shop just grumbled at me to search through all the parcels and find my own. Lived in the area for over 50 years and this is the worst service I've had from the store. Mr. Singh previous to this was a lovely guy. I'll avoid using them for anything in future, I just don't get how people manage to run a business being like this.

  • Sarah Smith

Called to collect my parcel from this store and was greeted by very rude and patronising so called staff. Told to rummage through large boxes on the shop floor for my own parcel , there is no security for your parcel and of your personal details, members of the public have full access to your parcels and all your personal details on them . I mentioned this to the staff member (man) and he said if you don’t like it then don’t come … Reported to parcel courier and will not be stepping anywhere near this store and advise others to do so .. You should be ashamed of yourselves ..

  • A Vivarri

Been several times in the middle of the day and they’re closed without advertising this. One day I’m able to collect my EVRi parcel up until closing, the next day I can’t collect after 6pm - complete waste of time!! Definitely won’t be back.

  • Ed Raw

Busy shop staff really helpful, local to to me saves me an 8 mile round trip, so will definitely be using in future, impressed.

  • Ben Davis
  • Laurell Malpass
  • Thuvaraha Kirubakaran
  • Sarah Louise

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