Kingston Dodge Chrysler (1980) Ltd. is a Car dealer located at 1429 Princess St, Kingston, ON K7M 3E9, Canada. It has received 673 reviews with an average rating of 4.6 stars.
Monday | 8AM-5PM |
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Tuesday | 9AM-4PM |
Wednesday | Closed |
Thursday | 8AM-7PM |
Friday | 8AM-7PM |
Saturday | 8AM-7PM |
Sunday | 8AM-7PM |
The address of Kingston Dodge Chrysler (1980) Ltd.: 1429 Princess St, Kingston, ON K7M 3E9, Canada
Kingston Dodge Chrysler (1980) Ltd. has 4.6 stars from 673 reviews
Car dealer
"I came to kingston dodge Chrysler, since my visit to the other dealership in town didn't seem as hospitable as I had experienced in the past"
"I give zero stars to Kingston Dodge"
"The worst customer care experience that I have faced in my life"
"Myself and my family have been long time customers at Kingston Dodge"
"This dealership performs devious pricing games"
I came to kingston dodge Chrysler, since my visit to the other dealership in town didn't seem as hospitable as I had experienced in the past. Kingston dodge Chrysler started off being cordial and friendly and have continued to be so. My issue/s began when first taking my 2011 Jeep Wrangler unlimited Rubicon to them. It was for a couple of open factory recalls as well as two other non warranty issues one of them being the cruise control not working. It began with when I called to schedule a repair appointment, to which I was met with "we have to do a diagnostic on the vehicle", to which I replied no you don't if I'm giving you the DTC (diagnostic trouble codes) codes. I ended up having to speak with the service manager to explain. They repaired all (replaced the cruise control switch in the steering wheel and the vehicle seemed fine. A few weeks later the cruise control switch again wasn't working or working intermittently. I scheduled another appointment to investigate/repair the problem. It was found seemingly a defective switch and was replaced again n/c. A few weekes later it started again not working. I scheduled a third appointment, a diagnostic was again suggested so I caved. It seemed that another part was faulty the clock spring, which fortunately was under a technical service bulletin and was replaced n/c (but I had to pay the diagnostic). P8cked the vehicle up abd again a few weeks later same issue cruise control not working, but this time the DTC's ( diagnostic trouble codes that appeared initially at the first visit were showing), along with an emissions code. Back to square one it seems. During the last couple of visits the one service advisor says he called me on two occasions, when he couldn't have as there's no record of kingston dodge Chrysler or any number close to theirs it seems recorded on my phone. When I attempt to pickup my vehicle up after 3 1/2 days the the dealership there's now a place issue in the area abd few vehicle can get to the deleship as well as I have no ride thee as my spouse us out of town. They redeem themselves a bit by sending their shuttle to pick me up. I'm told by the service advisor that unless the issue happens regularly or leaves a hard code (isn't a check engine light on and two DTC codes sufficient and or considered a "hard code") enough to locate the problem. Currently it's still working till... I told the advisor that he was 2 strikes out for lying to me on the phone calls. I've since visited a small private garage who I had dealings with nearly 20 years ago, and got more information on a different repair than listed here, along with better and more information than this dealership offered/could give Mr. So guess where I'll be returning, not the dealership. Kingston dodge Chrysler you lost future and continuing business primarily because you couldn't fix the problem in 3-4 visits, abd your service advisors lies. Not happy.
I give zero stars to Kingston Dodge. I wish I could be writing a positive review but I have had nothing but issues and poor service since purchasing my Jeep Cherokee about 2 months ago. Immediately upon purchasing my vehicle I began to hear a grinding sound coming from the right right brakes. Kingston Dodge had me in to tell me they found nothing wrong with it. I brought it back a second time and drove the car with the technician to find out my brand new brakes had become “contaminated” and needed to be replaced. Weeks later, the sound is back in the same side of the vehicle. I brought it to Kingston Dodge and was told “rusty brakes”. Interesting. Second, I purchased a warranty with this vehicle and was told by my sales person that in order for it to be valid I had to get my oil changes done on time. No problem but according Kingston Dodge I had an oil change done when I bought the car in January but was due for my next on March 22. Kingston Dodge tells me that’s wrong and I am not due for an oil change but fail to update the date so I have no clue when I am due for an oil change. You would think that’s important to know so I can ensure my $3000 warranty can stay active. I was told they would store my tires for 1 year for free but upon asking for a receipt so I had proof they were storing them, they said they do not provide that and have never been asked before. I was also told the vehicle would come with a full detail and instead it came with dirt and dust and some used napkins in the center console. It also had a few items that clearly belonged to the previous owner. Wow. I told my salesperson Joe May and again, I get nowhere with speaking to anyone at Kingston Dodge. If I had one word to describe this experience it would be “regret.” I am so highly disappointed and I would not recommend you buy a vehicle here.
The worst customer care experience that I have faced in my life. It cant be worse than this. Took my jeep compass with factory warranty to service for complaint of all warning lights including engine light. This issue started on December ,2021. They couldn’t even find out what was wrong with my jeep. They give back my jeep after first day of service and the same complaint showed on the same night. I got next appointment and they serviced it. Told me that the mechanic is sure that the complaint wont show again . Same complaint popped again. I contacted the customer service dept and complained and booked the third service. They told me that it was the complaint caused by the malfunction of BCM. They ordered the part and told me it will take 2-3 business days . They got the part after 2 weeks and I got the 4th appointment. They contacted me in the afternoon and told they need one more day for servicing. After that they took more than 2 weeks to fix my jeep bcoz the mechanics couldn’t fix it and they needed the help of jeeps engineering and electrical dept. And today(23 feb, 2022) I got my jeep and you can see the pics that I uploaded with this. They were not having the manners to clean the vehicle before giving back to me. I had to spend half of my day to clean my jeep. Great service . I cannot even give 1 star for the service.
Myself and my family have been long time customers at Kingston Dodge. I bought my last 2 vehicles, my girlfriend bought her last vehicle, and I regularly refer my friends to Jeff Masters. My parents have bought their last.... 5 r so vehicles from Mr Cheeseman. The sales staff at this dealership are top notch and take excellent care of their customers. I wish I could say the same for the service department. Over the past year I've had my Jeep in for an extended period for some major diagnostics and repairs, my girlfriend has attempted to get her new van in for service and warranty issues, and most recently I needed the snow tires that were included in the recent purchase I made installed.... The consistently recurring theme is I have to contact my sales team to get a call back or a promised call from the service department. I shouldn't have to bug the sales department to initiate contact with service. I have no issues with the work done. My vehicles are in good hands with the technicians here, I have the utmost confidence in them. However the communication from their support staff is far below the level of service that would have earned Kingston Dodge a 5 star rating from this repeat customer instead of a 2. Ian Mulligan
This dealership performs devious pricing games. They post the MSRP window sticker, as all dealers do, but then add $1,000 to “their” price on the online vehicle page. With all the manufacturer rebates, and because it’s a smaller font I didn’t notice the change (as most wouldn’t). They never mention it and bury a charge for nitrogen in your tires making up the extra charge. They don’t review it with you and hope you don’t notice the charge (which I didn’t). The total price is irrelevant as I am able to afford the cost, the fact that they acted in this manner is unethical. Imagine the car sticker reading - Price doesn’t include taxes or licensing but does include $1,000 for 100% nitrogen in your tires (versus the 78% nitrogen in normal air). To top it off my tires were only 80% inflated on delivery and I had to top them up with normal air negating the 100% nitrogen anyway. Every vehicle is priced in this manner, so this is dealer initiated. I dealt with John Helsby. They should explain and try and sell you the extras, not hide and play games to con you into them. In my opinion, anyone looking for a vehicle should visit another dealership in town. On the plus side, the dealership was clean, and the people seemed nice
Me and the wife had been on the hunt for awhile for a new vehicle and she was hesitant on the dodge brand due to past experiences. We ended up coming to Kingston Dodge on short notice and was able to test drive a bunch of vehicles with the help of John. He didn’t try and push a sale on us or flood us with information. Once we found a vehicle we wanted, John was great at getting everything ready for us and was even able to work some discounts to have the price for our budget even though it was a used vehicle. On the financing side, we dealt with Trevor who was awesome. He didn’t try and sell us things we didn’t need and was very upfront and honest with us. We definitely didn’t feel like we left with something we didn’t need or second thoughts at all. The staff in general was also amazing. One lady there who dealt with the support side was kind enough to get my 3yo daughter a balloon which made her day! We were also provided various drinks and they really made the family feel welcome.
I just recently went in to test drive a Jeep Wrangler, just to see if I liked it. I really had my heart set on a 2 door Wrangler. When we were looking around Chris came out and introduced himself to us and arranged for me to test drive my dream Jeep! Well it turns out I didn’t like the 2 door so him and his manager found me a 4 door that hadn’t even been added into the inventory yet! I loved it! Chris and Eric did everything they could to get me in this Jeep! Did I mention this was a Saturday!? Well Monday rolls around and Chris and I meet up once again to find out about financing options with the help of Trevor! Needless to say everyone worked their magic and got me into this wonderful Jeep!! I can’t say enough about Chris! He knew his stuff!! He made the dreaded paperwork easy to get done!! He let me see the Jeep as many times as I wanted and he listened to my requests. He did everything in his power to make me happy with the process!! Great job Chris!!
Kingston dodge is the last place I’d recommend for service. Long story short. February I brought my 3500 dodge for warranty work and listed repair. They had my truck for 3 days and only 1/4 of the work was finished and my 300$ hubcap was broken. I paid my bill and tried to rectify the broken hubcap with Mackenzie. Makenzie instantly denied working on that wheel end. (Paper work & manager confirmed that was a lie) I returned the following day to speak with manager James. James asked for photos (showed / sent) he acknowledged the issue, and confirmed his techs worked on the wheel end. To this day. They have not replaced my 300$ hubcap THEY broke. Ironically, at the same time I was looking to purchase another new vehicle. I had a firm deal lined up with Joe on a new 2500. Based on the service I received, I’d never return, instead I purchased a GMC from Gan chev. (They treat me like royalty)
Purchased a 2023 RAM 1500 Rebel G/T and hands down it was the best dealer experience I've had to date. As we all know, dealerships can lack personality and that human factor. Not entirely their fault with the challenges put forth in this industry with having to meet sales targets and earning a living. Much like how nurses inevitably give the impression of being desensitized in a hospital (they generally are not obviously, but the daily grind I imagine makes it seem so). John Helsby and Trevor Meyer were really great to deal with I genuinely felt they had my best interest in mind and its not something I will forget. I left the dealership with my out of this world vehicle feeling totally satisfied and feeling great about my purchase. I've dealt with several dealerships and Kingston Dodge Chrysler tops the list by far.
I dealt with Kyle Goodwins as my Sales Rep at Kingston Dodge. Kyle contacted me as soon as Kingston Dodge received a vehicle that suited my needs , in order to let me know all the details, and to determine if I was interested in purchasing. Kyle was well prepared in advance of my meetings with him, and made the sale easy and efficient - this is greatly appreciated given how little time each one of us has these days!:) Ensuring that the car was mechanically intact, certified (safety etc), licensed and all ready to go was all part of what Kyle provided in terms of service and I was thrilled with his efficiency! Finally, Kyle is not a cheesy sales car guy - which is what most people dread when shopping for a vehicle - he is honest and straight forward and super helpful! Thanks so much Kyle! Cheers!:)
We just purchased our Jeep Cherokee Trailhawk here and are very pleased with the service. We had Randy as our salesman and couldn't have gotten any luckier. He went above and beyond to accommodate our many requests, questions and always had our budget in mind. He was well informed, very helpful and never pushy or sales driven (which I can't say for the many other dealerships we visited). He was a perfect fit for us and we love our new vehicle! We even had questions following the purchase and the service department was great to us. This included shuttling me and my 8 month old home and back to wait for servicing. The management and entire staff were fantastic also. Thank you Kingston Dodge and all your staff for the great experience and the even better vehicle!
I purchased a new vehicle from John today and he was absolutely amazing. Throughout the process he made sure to keep me updated and answered any and all questions I had! He took the time to show me all my veichle features and set them up with me. Also a big thank you to Trevor for helping me decide the best warranty options and taking the time to explain all of them to me and also keeping me updated throughout the car buying process. To the rest of the Kingston Dodge staff who took the time to interact with my children and keep them occupied when needed I greatly appreciated it! Upon pickup we noticed a manufacturer defect in the veichle and the team was very quick to come assess it and reassured me that it will be fixed right away! Thank you to everyone at Kingston dodge ❤️
Looking to buy a vehicle with Kingston dodge and want an amazing sales rep? Ask for Sierra Abrams. She is amazing at what she does. And that’s an understatement to say the least . She takes care of her clients as if you were her own personal family. My husband and I recently purchased a new Dodge Ram. We have added some accessories and done a few things that you would do with a newer truck. And at every turn Sierra has been there supportive helping us even the smallest details with so much comfort. she’s very prompt to answer any and all questions we have had. Any small problem she gets it fixed. I honestly will never deal with another person as long as I will be buying from Kingston Dodge! And way to go to a company to have such an amazing employee!
This is my second time buying from this dealership and both times I left more than satisfied. I informed Randy the type of vehicle I was looking for, something that I would feel comfortable driving in and out of some muddy construction sites where I work, yet also something that would be a pleasure to drive around urban and town areas. It was only a few days later that I was then introduced to a 2015 Jeep Cherokee Sport that excelled my expectations and was being sold at a more than reasonable price with incredibly low kilometers on it. The service is excellent (Randy incredibly patient and helpful) and they offered more for vehicle I was trading in than I thought it was worth. Would highly recommend doing business with them. I love my new Jeep.
I contacted Kingston Dodge as I was in the market for a Ram 1500 Rebel and was put in contact with Chris. Let me tell you this was the best truck buying experience. Chris had me come in that afternoon and we hit it off right away. He was very knowledgeable and so accommodating (everyone was). He had me setup for a test drive right away and answered all of my questions and concerns. I then met with Trevor in finance and was equally as impressed with the experience. Again, knowledgeable and zero sales tactics. It felt like two friends having a chat and coming to a mutual agreement. I cannot say enough about these guys. I will never go anywhere else. Kingston Dodge has my business moving forward.
Bought a few vehicles here. Staff keeps changing. Had my vehicle for 4 weeks, to see why battery was dead. They did updates and recalls, got vehicle back with most of the advanced features non-working (lane departure, self driving, etc). Had it back three weeks, still no call on when those features will be restored. Was also planning on purchasing another vehicle from them. Had deal in progress, until that employee left. Have tried for a month and a half to purchase that same vehicle. Deal not really in progress, and previous deal details gone by the wayside. I'll update my review if/when my vehicle ever gets fixed properly, and again when we can close the deal on the next vehicle (if ever).
I have been a customer of Kingston Dodge for 10 years or so....I always find the service people so friendly and they know what they are doing! I notice the service has only been above and beyond since Service Manager Kim has been there! She runs an awesome ship! I have always felt so comfortable there, even while waiting for service...Everyone is so accommodating! You can go upstairs in the café and get homemade treats or lunch, and a coffee! I won't take my car anywhere else! Oh yes the sales team is great too (Rick) especially!, I will for sure be buying Dodge #3 there when the time comes up again! Oh my 2013 Dodge Avenger is still an awesome car! I got a great deal on it!
I have been trying to buy a truck for 3 months. I never had such a hard time spending 100k. All the places that listed trucks for sale did not have them and were not upfront about it. They all tried to move me to a truck I did not want that they would get sometime in the future. Was very frustrated till I emailed Kingston Dodge. I got a reply back that was straight to the point and no run around. We don't have the truck it is on the way maybe a month for delivery. If you don't like it no problem. Well everyone did a great job and no hassles, truck was on time and a beauty. I will be back. Thank you. PS the only time I went there was to pick the truck up.
I bought my 2012 Avenger in August and got a great deal. Really love the car. Brandon (Collins) was our "Product specialist" and was great. I had some really bizarre issues with the car that he was very helpful with. I had to contact him a few times, and each time, he was great. I was just in last week for a warranty replacement he help me with, and once again told me to let him know if anything else came up. So, very thankful to Brandon as well the whole team at Kingston Dodge. Also, a 'shout out' to Travis, he was super, very understanding. Great customer service from all. Thanks to the gentlemen at Fix Auto as well, excellent service.
A wonderful experience from start to finish. My first contact was with Shay. She set the friendly tone and level of professionalism for the whole experience I met with Trevor, the Sales Manager when I first arrived for my appointment. He listened to what I was looking for After a few minutes he introduced me the Sierra Abrams, my Sales and Leasing Salesperson. Sierra is a very friendly and knowledgeable person. Her car knowledge blew me away and made feel like I had the right person to look after me. She really enjoys her job and it shows. Overall a great experience! Thanks to all the staff for your amazing level of customer service
Last week we were camping in the Kingson area and had problems with the lights on our trailer. Isolated it to our truck. I called Kingston Dodge on Tuesday morning and they had my truck in for 1300 hrs. Roxanne asked that I send her my information and she had the work order prepared when we got there. Peter the service manager ensured that the truck got in and kept me updated How repairs were coming along. The technician worked late in order to ensure my truck was ready for me to.pick up on Wednesday morning. Excellent service and a great customer service experience.
This was our first time buying a vehicle from Kingston Dodge and it was incredible. Sierra in sales and Chuck in financing were both extremely helpful, friendly and knowledgeable. My wife and I loved that there were no high-pressure sales tactics used (which is common at other Kingston dealerships) and any questions we had were answered quickly and thoroughly. We were also extremely happy (and shocked to be honest) that the prices at Kingston Dodge were better than every other dealership we looked at for our vehicle. We 1000% will be buying our next vehicle here :)
I would highly recommend Kingston Dodge. I have been in the service industry for 30 years. Before reaching out to Kingston Dodge our new SUV shopping had been downright depressing. We found what we wanted was at Kingston Dodge, got connected with John and our experience was amazing. Everyone we dealt with was so pleasant and enthusiastic. John immediately responded to texts and phone calls and took very good care of us. He was very thorough in explaining the functions of the SUV when I got it and has continued to respond to texts since. 5 star service!
we had a great experience when we brought our 2017 eco deisel ram. we had just started spit on our road trip when a message popped up that told us to go to the dealer in regards to our def system. the dealerships were closed on the weekend so we brought it in monday morning and james and his team told us it may take several days and we were quite far from home they helped us with our “emergency” and had us back on our way for our road trip in less than 7 hours. thanks to the team we are now enjoying ourselves on the east coast.
Every other dealership in town pushed me so hard to drive their new 2022 model after repeatedly telling them my budget and not wanting to waste my time, and more importantly, theirs. Kingston Dodge, especially Joe helped me find the right fit for me. He had all the time in the world for my first time buyers questions (I had a lot) and even shared some laughs about general life instead of being this sales robot like many dealerships in Kingston have. Personable, and kind, id recommend Kingston dodge to anyone.
Recently purchased my first vehicle from this dealership, a new van from John. From trading in my old van to pickup of new van, to follow-up calls a great experience. I would not hesitate recommend someone to buy from Kingston Dodge Chrysler. My previous vehicle was serviced here, and we had great experience... onsite restaurant (pre-COVID.. not sure if still there), loaner vehicle when required and great communication. My family will continue to be customers of Kingston Dodge Chrysler.
The Absolute Best!!! After my truck was written off from my first purchase here, the team here has been extremely helpful. Not only just with a new purchase but with helping us deal with everything else in between. A huge shout out to Gavin, Trevor, Eric and Stacey. You all have made this ordeal 100% top notch with all your help with everything and getting us back into something as close to what we had and as quickly as you did. We can’t thank you all enough.
A metal shield became partially detached from the bottom of my car and was dragging on the ground. Luckily, I was right across the road from the dealership. The lady at the desk (Roxanne?) was very pleasant and immediately got the service manager, James. After looking under my car, he brought it into the shop and fixed it right away and would not accept any compensation. Not only was he very professional but he was also kind and very cheery. Excellent!
I delt with a gentleman named Jesse reynolds, let me tell you the experience was second to none, I will never meet with another salesmen again, I was made to feel valued and wether I gave him my money or not I was still a valued customer, the information was top notch as was the service overall if all salesmen were like Jesse going to a dealership would be 1000% more enjoyable. Thanks dodge and Jesse for making me experience too notch
I had a service at this location earlier today. Megan was the one dealing with my car and she was outstanding! Not only she did the right thing to fix it but she took a time to get into the car with me, explained what happened, what she did, waited for me to check if it was what I wanted, reassured my initial complaints... that's the customer service I always wanted! Congrats Megan and all the service team for your hard work! Joanna
Had a great sales experience with the team at Kingston Dodge Chrysler! Starting with Blake, the Sales Rep, through to the manager Kyle, and the finance team Trevor, each understood their role and did what they could to get me into my new Jeep. In the world of sales, there is nothing better than trusting in the team across the table from you, and that trust was built and kept throughout my experience. Keep up the great work guys!
I had an EXCELLENT experience with the sales rep Chris Bourbonnais. He went above and beyond to help me find a car at a time when dealerships had limited supply of any vehicle. He was extremely knowledgeable and hard working. I also had an excellent experience with the parts department in the past. Clearly this dealership has good service in all areas. I highly recommend Chris and Kingston Dodge to anyone looking to buy a car.
Awesome experience! Joe May, salesman at Kingston Dodge went out of his way to make it easy to become a proud Jeep owner! Joe answered all my questions and patiently walked me through all the features my new Jeep has. I feel confident I’m in the right car and highly recommend taking a few minutes to let Joe put you in your dream ride! Highly recommend Kingston Dodge … great people who listen and put you in control!!
The sales staff were friendly, knowledgeable and professional. My salesman was able to explain all of the differences between the trim models I was looking at and worked hard to get me the vehicle I wanted for the budget I’d set. I purchased on a Tuesday night and he was able to ensure my delivery for that Friday before a long weekend. Very happy with the product and service I received from Kingston Dodge.
After searching for months for a truck, I found it here. Jesse was an incredible help. He was extremely honest, friendly, professional, and got me an amazing deal on my Ram 1500 Rebel GT. He worked with his manager Dave to have a few things added too. My experience purchasing from Kingston Dodge was easy, streamlined and very positive. I highly recommend this dealership for all Dodge, Jeep, Ram purchases.
Curtis the mechanic and MacKenzie the service professional did an exceptional job and took extra care with finding a difficult to locate issue. After 4 days in the shop they were able to fix the issues perfectly and dealt with everything fantastically well. Would recommend dealing with these two employees if given the option as they far exceeded my expectations! Curtis is a very thorough Mechanic !!!
While on a road trip our Dodge Ram started acting up saying that it was going to shut down after 190 km, we called KDC and they told us to bring it in right away! They were AMAZING and super accommodating. They got us on right away and even stayed a bit after closing to make sure that we were on our safely!! A HUGE thank you KDC and the team! We appreciate everything you did for us...thank you again!
Great service... Mackenzie looked ater me for service. He was efficient, called with updates as promised and as soon as work was completed, arranged transport for me and completed the transactions in an efficient and polite manner. I want to aknowledge employee Roxanne who also made sure that I was we taken care of even though it was not here responsibility. All in all, my experience was excellent.
The people at the dealership are top notch! Our car broke down enroute to a cottage last week, James and Joe and the team took such good care of us when we showed up with no appointment. Ended up buying a car (it was time) and was treated with such kindness, transparency and respect. They gave us a rental and we made it to the cottage. We are so pleased with the service, the people. Thank you!! xo
Had a great experience purchasing from Kingston Dodge. Dave Pascoal was very knowledgeable and made himself available to answer questions and provide suggestions along the way. It was a smooth process and everyone I dealt with at the dealership was friendly and helpful. I’ll be purchasing from them again and would definitely recommend them to anyone in need of a vehicle.
From the moment we walked into this Dodge dealer until the time we were signing the papers for our new Ram 1500 it felt like we were valued customers. Blake was very professional while still being personable. I felt our needs for a vehicle were listened to and he was able to set us up with something we love. Thanks to both Blake and Mark for all the help!! Amba and Brad
Kyle was great to work with and really helped to narrow in on the right vehicle for my needs. He was patient in answering all of my questions and took the time to make sure everything was as transparent as possible. I've also had consistently solid experiences with the Kingston Dodge service team and will be going back with confidence for all warranty or service work.
Had the opportunity to look at a truck through Kingston Dodge and we were met immediately with amazing customer service from the sales person, Chris Bourbonnais. When it came time to purchase the vehicle, both Chris and Trevor were very helpful, answered all questions and returned all calls. I would recommend buying with Chris and Kingston Dodge to anyone.
Absolutely the best dealership in Kingston! Stacy, Eric and Kyle are top notch employees, they make buying a vehicle hassle free and easy. I Highly recommend contacting them if you're looking for a new or used ride!!!! With 6 vehicle purchase between family and friends we've never had any issues and are extremely happy with our most recent Ram!
Chuck and Kyle were awesome! They were flexible and met with us around our schedule and they made sure we understood everything before buying. Best experience I have ever had buying a new car. The GM even came to meet us and because he wasn't happy with the cleanliness of our new, he offered to have us come back so it gets a thorough clean!
Jesse and his team have always worked tirelessly during my dodge grand caravan purchase. Answered all my questions and find best deal for me. Always fair and have always gone the extra mile to keep a happy customer. Professional atmosphere from a dealer that really know cars and customers needs. Highly Recommend A+++++
I stopped in at Kingston Dodge and although I did not end up purchasing a vehicle, I still wanted to share the amazing experience I had. Admittedly, I was not serious about purchasing a vehicle at that time but I'm pleased to say they showed me the best customer service experience I've had in years. HIGHLY RECOMMENDED.
Had a such a great experience buying a used Journey. It came super clean, looked new! Had brand new tires installed & I was given a set of winter tires/rims that came with the vehicle too! Loving it and the staff was quick and helpful, I didn’t think I could get approved but I was, I highly reccomend Kingston Dodge!!
Just picked up my 2023 Ram 1500 Classic in Hydro Blue yesterday. Chris, Trevor, Stacey and everyone else there were extremely helpful and hardworking to get me into the truck I wanted. The wait to pick it up was a little long, but they do say the best things are worth the wait . Thanks so much Kingston Dodge
We have never had a bad experience once at this dealership. The staff is pleasant and go above and beyond to make your experience perfect. We are several vehicle purchases in from this dealership and don’t plan to go anywhere else again! Steve, John, Trevor and all the staff are fantastic! Highly recommend!
Sending a Big thank you to Eric and Jesse for making the process easy. I traded in my truck for a Jeep Cherokee trailhawk. All my questions were answered shown all the options on the jeep, felt like I was hanging out with friends. Awesome customer service I’ll Definitely be in for regular maintenance….
Want to thank Eric, Joe and Trevor for making the process easy to join the Jeep family. All my questions were answered and I felt comfortable throughout. Already ordered upgrades from the Parts department and will be bringing in the vehicle for regular maintenance as well. Highly recommended!
Jesse has been corresponding with me regarding a Jeep Cherokee that we are interested in. We also need to be able to flat tow it behind a motorhome. He has been awesome at getting us the correct information of what we need to tow. We are looking forward to working with him and Kingston Dodge.
I asked for Steve Cheesman when I decided to trade in my previous vehicle. He had been my salesman for that transaction and I was impressed then by his charm , efficiency, and ability to close the deal. I had confidence in him then and he lived up to that again this time. Thanks, Steve.
Dealing with Kingston Dodge was easy breezy. The salesman Jesse was on point and made everything happen fast. I drove from 7 hours away and left with a great vehicle with no hassles at all. I would definitely deal with this team when purchasing another truck. Thanks again Jesse.
Kingston Dodge provided great service for the brakes on my accessible van and exemplary service for me personally. They carried out only the necessary work without any attempt to sell me on further work. I could not ask for anything more. Thanks to the whole service department.
Recently traded in my SUV for a truck here at Kingston Dodge. Gavin, Dave, Trevor, and the whole team were very welcoming and efficient. I felt I was treated fairly, and given great value on my truck and trade in. Highly recommend Kingston Dodge for your future vehicle needs.
I wanted to thank Samantha in Service for all the help and arrangements for taxi and getting my recall work done on time, excellent customer service from Samantha every time, very friendly and professional, great work always. Thank you Kingston Dodge...!!! Kerry McKerracher
I purchased my latest vehicle through Kingston Dodge Chrysler. Steve Cheesman was professional, honest and a no pressure salesman. The sale was fast and easy, plus there was no hassle from the service department when it came to any warranty work. I will definitely be back.
My husband purchased his Jeep Rubicon from Kingston Dodge and they were so fabulous to deal with, I started taking my Pacifica to them for service as well. They always go above and beyond for their customers! If I could give them a higher rating than 5 ⭐️…we would!
I had a really good experience with purchasing my vehicle. Chris was very helpful with helping me find my next vehicle. I highly recommend him to anyone that is looking to buy a vehicle. He really listens to what you are looking for and how much you want to spend.
Took my new gladiator in for some repairs from a dent from being in there parking lot And got some accessories and found new scratch they said they would fix it but I'm being ghosted now. Watch your vehicles in there lot. Contacted many times still nothing.
Recently purchased a new vehicle from this dealership. We had an amazing experience with our salesman Eric Guild. He went above and beyond in order to make the process as painless as possible. Highly recommend Kingston Dodge, insist you ask for Eric.
Heard about this place on Instagram through the Kingston Car Guy aka Eric! He helped me find a great deal on a Manual Jeep Gladiator a truly rare find. I appreciated how personable he was and how generous he was to find me such a sweet truck.
I went to Kingston Dodge after both my parents bought vehicles from Sierra! She was so organized, friendly and informative. She went above and beyond to ensure I would be happy with my purchase. Thanks to her expertise and recommendation, I
I just had an incredible customer service experience at Kingston Dodge. Thanks so much to mechanic Tyler, Roxanne and Mackenzie in Service and Art in parts for help solving a mysterious transmission issue on my wife's precious 2010 Sebring
I cannot recommend this dealership and their staff enough. After having a few poor interactions with car dealerships in Kingston, I reached out to Kingston Dodge Chrysler and had an outstanding experience. Right car, right price, no games.
Dropped in and they helped me right away with setting up my phone. Also helped with radio as my jeep didn't come with a manual, which I need. Also the staff are incredible. Also gave me a vehicle to drive while my vehicle was being fixed.
2nd vehicle I have purchased from Steve Cheeseman... however, this was my first brand new car... 2022 Grand Cherokee. Steve is by far the best sales guy in the City of Kingston. Steve knows his stuff, he is professional and works for his
I had a great experience purchasing a 2023 Challenger from these guys. Everyone was very friendly and helpful, and while it took the factory a while to actually get the car shipped to them, all I can say now is it was well worth the wait
I have purchased many vehicles over the years and have had friends and family members in the car sales business so I know a thing or two concerning how the business operates. Our vehicle search experience was the best we’d had after
As it was our first time buying a car, Joe May was very professional and helpful with the car we looked at. We are so happy we had him help us out with our car. Highly would recommend anyone to see Joe for a reliable, safe drive.
I came to Kingston from NS to visit friends and family - break light came on - I phoned Kingston Dodge. They got me in that day to figure out what was wrong. Got parts next day and vehicle was fixed by end of day. Very satisfied.
Was in for regular service today. Just wanted to mention that it was a very pleasant experience once again. Roxanne makes the difference, she is always a pleasure to deal with. Thank You to all the staff at Kingston Dodge.
First time needing a car dealer since moving to Kingston. The guy in the parts dept went above and beyond to help me out. Totally amazed at how kind he was, he should give lessons in customer service!! Thanks so much!
Got my son and I back on the road after a mechanical issue almost ended our road trip. Everyone there was great! Went the extra mile to get us back on the road! Thanks for the great service (and fair price too).
Once again, superb service. Just got my new Jeep Wrangler and the customer service was the best. I had the pleasure of dealing with Kyle Goodwins who was excellent. Great work again Kingston Dodge.
Had a repair that needed doing that I thought was a warranty fix. It wasn't but Trevor went to bat for me with warranty company and got it taken care of. From sales to service, exceptional staff.
We couldn't be happier with the service from Kingston Dodge in the purchase of our new truck. Colin is excellent and professional to deal with. We have a great product from a great dealership!
We just purchased a used truck from the "Cheeseman" always a pleasure buying at this dealership. No high pressure sales and found the vehicle to do the job required. Thanks, John and Sharan
Excellent help with selecting the new vehicle and friendly updates on delivery. I am a long time customer of over 20 years and have never been disappointed. Well done once again Gian
Our salesperson Jesse R was amazing. He went out of his way to help us find what we were looking for for Flat Towing. We would highly recommend Kingston Dodge and Jesse Reynolds
Told to check radio which was not working. After 3 hours in shop they said I need a new radio , for this they charged around 150. After 2 days radio started working on its own.
I didn’t know about the tire pressure warning sign popping up if you get new winter tires installed without purchasing the sensors with it. I wasn’t warned, and it did happen.
Excellent… What a refreshing change to have been treated with respect and dignity. Megan in the Service Dept. was an effective, polite, and personable agent of Kingston
Amazing crew that was very helpful throughout the whole process, added even more to the excitement of getting a new vehicle, would highly recommend going to this dealer!
The experience was great! The salesman team are really approachable and are easy to talk to! They also did a great job with servicing and making my vehicle look good!
I have bought two great vehicles from Kingston Dodge. I am always treated with respect and they really make you feel comfortable in all regards with your purchase.
After having an issue with my truck an not getting resolved. Dave contacted me an made it right. He went above and beyond to make things right a get my truck fix.
Just picked up our new vehicle today from Jesse at Kingston Dodge and we could not be happier! Jesse was amazing to deal with and he made everything so easy!
Excellent experience buying our Pacifica from Joe May. He was patient with us and our kids are we test drove some vans and very honest and insightful
Excellent customer service provided by staff working at this Car Dealership location. Thank you for selling my family member a 2019 New Dodge RAM.
Excellent experience buying a vehicle at this location. Great staff offering professional service. Had the keys in my hand six days after signing.
Nice place Chris in sales wal polite too. Deal always could be better on a used vehicle on the customer end , everything done in a timely manner!
Customer service and service delivery is excellent ….however post service being inundated with constant satisfaction surveys is VERY annoying !!
Fabulous experience at Kingston Dodge. Everyone acted with professionalism and all of expectations were exceeded! Thank you Chris Bourbonnais.
Everything time I go to get service on my vehicle it is an amazing experience cudos to all the staff I interact with.They are GREAT!!
Wonderful experience. Water was somehow getting into my suv. Dave Pascoal and his team went above and beyond to help me. Thank you
Amazing dealership! Got me in the 2018 Jeep Compass Limited with ease. Colin was professional knowledgable, and fun to work with!
Great Dealership to deal with! They're actually willing to create the best deal possible! After sales service takes 2nd to none.