LOYLE - Brisbane Sales & Property Management

100 reviews

102 Waterworks Rd, Ashgrove QLD 4060, Australia

www.loyle.com.au

+61405602619

About

LOYLE - Brisbane Sales & Property Management is a Real estate agency located at 102 Waterworks Rd, Ashgrove QLD 4060, Australia. It has received 100 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday9AM-4PM
Tuesday9AM-4PM
Wednesday9AM-3PM
Thursday9AM-12PM
FridayOpen 24 hours
Saturday9AM-4PM
Sunday9AM-4PM

F.A.Q

Frequently Asked Questions

  • The address of LOYLE - Brisbane Sales & Property Management: 102 Waterworks Rd, Ashgrove QLD 4060, Australia

  • LOYLE - Brisbane Sales & Property Management has 4.9 stars from 100 reviews

  • Real estate agency

  • "We are so grateful Stephen, Kathleen and the team at BIWR"

    "As long term residents of The Gap we had heard about Kathleen Luck and Stephen Doyle’s passion for and knowledge of The Gap and surrounding suburbs and support for the local community"

    "Unfortunately the people who own this company are nothing but property developers masquerading as your friendly neighbourhood real estate agent (if that is even a thing)"

    "Faultless experience - Professional, honest, hardworking and a pleasure to deal with! Selecting an agent is always a difficult and daunting task and so after doing my research and landing on Kathleen and her team at BIWR, I was hoping I had made the right decision"

    "Exceptional͏ communication and availability: Kathleen never left me in the dark! The two standout qualities of Kathleen and her team were communication and availability"

Reviews

  • Agata Evans

We are so grateful Stephen, Kathleen and the team at BIWR. Searching for a family home for the past 7 months was not like what we had expected. The seller’s market kept evolving and we had to keep up with the changing worth of properties and the importance of competitive conditions. We were driving around every weekend with a long list of homes to inspect with our two children in tow, whose excitement levels to see another house had long ago waned. We focused most of our searches in The Gap area as it offered us the proximity to our children’s school, green spaces, bike trails, larger blocks and a community that is proud on supporting one another. We got to know the real-estate agents servicing The Gap quite well in the process; having placed offers on their various listings but never quite managing to get over the line… Kathleen Luck and her team were always fresh and happy to greet us on the Saturday inspections - having all the information at hand for their listings. Kathleen, Stephen Jules and Chloe were always kind with their time and informed us of upcoming opportunities that might suit us - including the family home we ended up purchasing through them. Kathleen also makes the contractual negotiations as stress free for the buyer as possible; at all times professional but goes beyond what is expected and explains the seller’s situation and expectations and guides you in the process. We are so grateful to the team at BIWR for helping us find the house that we are excited about starting our next chapter in. Final thanks to Chloe for also dropping off some packing boxes to our home - the service that never stops ;-)

  • Simon Carter

As long term residents of The Gap we had heard about Kathleen Luck and Stephen Doyle’s passion for and knowledge of The Gap and surrounding suburbs and support for the local community. When it came to selling our family home of 35 years choosing Kathleen and Stephen and their team as our agent was an easy choice to make, and our expectations were fully met. The whole team including Jules and Chloe proved to be sincere, genuine, caring, friendly, helpful, and always ready to do that little bit extra (thanks Stephen for delivering those packing boxes). Kathleen guided us expertly every step of the way, from how best to market the property through presentation and negotiation. Professionalism and communication are 2 of her key strengths. All of our questions were answered willingly, promptly and efficiently, making the whole experience as stress free as possible. We are very grateful to the whole team for their guidance and expertise and would absolutely recommend them to any one buying or selling in Brisbane’s Inner West.

  • Miranda Pentland

Unfortunately the people who own this company are nothing but property developers masquerading as your friendly neighbourhood real estate agent (if that is even a thing). I live two doors down from a house that Stephen Doyle purchased himself; he had it completely gutted and unnecessarily decimated every tree and shrub on the property. I personally spoke to the treeloppers he hired who said they had to remove at least two possums from their home in a giant old tree in the backyard of this house. And for what? To lay down turf, paint the house white, and rent it to young people and families who will most likely never even dream of owning just one humble home, let alone the several investment properties that I presume Stephen and Kathleen own. Please don’t fall for their act. These people are systematically ruining the beautiful suburb I am lucky enough to call home. The one I so gratefully share with possums, birds, lizards, snakes, bats, and even echidnas - but for how much longer?

  • Craig

Faultless experience - Professional, honest, hardworking and a pleasure to deal with! Selecting an agent is always a difficult and daunting task and so after doing my research and landing on Kathleen and her team at BIWR, I was hoping I had made the right decision. It did not take long at all for my mind to put at ease, the "human" approach, understanding of the market and current conditions, network of contacts to prepare the property for market and the clear and regular communication made it a stress-free process and gave me confidence that I had the right team to achieve the result I was after. I have bought and sold properties previously and have had mixed experiences but I can honestly say that I have not met a more hardworking team of people who were supportive and attune to my requirements. I would have no hesitation recommending Kathleen and her team of Trudy, Hayley and Megan to anyone that is looking to sell.

  • Sally Watson

Exceptional͏ communication and availability: Kathleen never left me in the dark! The two standout qualities of Kathleen and her team were communication and availability. I was always kept in the loop with everything happening during my sale campaign. I was never left in the dark nor did I have to initiate/ follow up the communication. In addition, I felt exceptionally welcome to contact Kathleen in person; without any phone dodging games. If I had any questions about the sale process or just wanted to chat ‘house’ I felt reassured I could pick up the phone and speak to herself or someone in her wonderful team at any time. A realestate agent who achieves a good result is one thing: but someone who looks after you and includes you in the entire sale process is certainly another!

  • Hubertien Wichers

The Loyle Team is truly local, the live work and socialise in The Gap and are very professional and genuine about how they conduct business. Stephen has been an enormous support in getting my house ready and rented out. I had a number of agents visiting to offer their services, all good, but I doubt that they would have provided the support that I needed, as some stuff needed to be organised remotely. Also, the contractors Stephen suggested were great to work with and reasonably priced. The small team handles everything, and you don't deal with a separate salesperson, letting agent, tenant manager, maintenance manager etc, as with large agencies. It is just one person backed up by the team. Without a second thought, I would go with Stephen and Team Loyle again!

  • petta rogers

Kathleen & Stephen excel in every aspect of property. Sales as well as rentals. Not many agencies excel in both aspects like Brisbane Inner West manage to. They have an understanding of The Gap area and the community second to none. They genuinely care about their rental investors as well as their tenants. Stephen is the only property manager I have seen actually visiting his rental properties in extreme weather to back wash the pools to ensure the owners house is protected from flooding. Kathleen is the only property manager I have seen reach out to the community for assistance and physically help herself when a tenant has lost their belongings due to floods. They show professionalism with genuine personal care for both their investors and tenants.

  • Michael McDonald

I thought selling our family home was going to be a traumatic and emotional experience but Kathleen Luck and the team at BIWR made it so pleasurable and easy. Not only was it easy but Kathleen managed to secure a street record price! Reflecting on why it was pleasurable I think comes down to the ethos and culture at BIWR, from cleaning the pool with their own equipment to assisting with various trades in such a short space of time I can only put it simply by saying – they care! This is now my second experience with Kathleen as we purchased the home from her some years ago. Now having sold with BIWR - I would recommend them everyday! I know who I will turn to for future local suburb advice…. Thank you Kathleen, Stephen, Jules and Chloe.

  • GG and Boo Boo

Energy and passion, mixed with expertise in presentation and knowledge of the real estate industry. Hayley was a very important and integral part of the team at BIWR who worked tirelessly during the campaign to sell our home. We were very grateful for Hayley's responsiveness to our questions and requests, and for her knowledge and expertise of the housing market and industry. We were confident in following Hayley's advice and guidance, and felt listened to. Hayley took our needs and wishes into consideration when putting together the sales and marketing pitch for our home. We very much felt a part of the team and can't express enough the positive contribution Hayley made to the experience of us selling our home. Thank you Hayley!

  • Carol Hope

Kathleen and her team have sold two homes for us in The Gap in the last few years. On both occasions, Kathleen provided exemplary advice on how to optimise buyer interest in our homes as well as valuations which proved to be spot on. Whilst these things are important, the best parts of working with Kathleen are her professionalism and knowledge of the realestate market in The Gap. Kathleen is a natural communicator who genuinely listens to sellers and potential buyers alike, which I believe is the secret of her success. Kathleen's sales results speak for themselves but for those who appreciate the journey as much as the destination, I guarantee you will enjoy working with Kathleen and her team when selling your home.

  • Claudia Valadares Arakaki

Kathleen͏ and her team were next level! Kath͏ and her team really are next level. From day one they went the extra mile in supporting us through the sales process, including making sure we had everything we needed to keep the house in good shape after it was staged and our possessions were packed up. We appreciated her ongoing enthusiasm and patience whilst we waited for the right buyer, she never tried to force us to change our objectives just to get a quick sale. The team was very thorough and responsive with clear communication throughout the process which transformed an experience which can be quite overwhelming, into an easy one. Thanks team so much for all the hard work you put in!!!

  • Kate

Stephen and Jacqui ensured a seamless transition from our previous property management company to BIWR. Communication either via email, text or phone call has been prompt. During the handover process we were kept up to date. We are very satisfied in all aspects of their Property Management values and practices. We love the fact communication is prompt (as/when necessary) and only having 1or 2 persons liasing/involved with our property, as opposed to a large team with a manager and multiple associates.Team BIWR (Stephen and Jacqui) we are looking forward to a long term property management relationship!!!

  • Maddison Floyd

Since the moment we knew we were going to sell our house we were always going to use Kathleen Luck and Stephen Doyle. Their reputation, passion and knowledge surpasses what the average real estate agent has. Throughout our sale process the entire team were supportive from every aspect. The best way I could describe Brisbane Inner West Realty is 'real estate reinvented'. Every member of the team went above and beyond (even helped clean the glass fencing prior to photos). You really cannot fault them. If I were to ever buy or sell again I would only ever want to do it through Brisbane Inner West Realty.

  • Niamh Bedford

Stephen has been the best professional, prompt, energetic and honest property manager we have ever had for our property. He found amazing quality tenants and kept the process very clear with his excellent open communication. Stephen and his team at Brisbane Inner West Realty have been very professional in every aspect of property management as they are efficient, easily contactable and focused on their clients interests. We highly recommend Stephen and his team to anyone as their reliability and customer service has been outstanding. Thank you for all your dedicated hard work! Alan and Niamh Bedford

  • Lisa McClure

Stephen Doyle would be the perfect addition to the Hire-a-Hubby franchise Stephen shares his love of real estate with wife, Kathleen, but if he wasn't selling houses, he'd be the perfect addition to the Hire-a-Hubby franchise. During the recent sale of our home, he was on hand to move furniture, take rubbish to the dump, and give me a hug and make me smile when I was feeling overwhelmed. You can't fake that level of caring and committment to your clients. Stephen and Kathleen epitomise teamwork, so you'll be in great hands when you choose them to manage your sale.

  • Tanja Miokovic

What really made an impression on us is Kathleen's genuine nature My husband and I recently purchased our first home with Brisbane Inner West. From our first encounter, Kathleen conducted herself with utmost professionalism. What really made an impression on us was her genuine nature- so refreshingly different to many of the real estate agents whom we have met in the past. We really appreciated her excellent and prompt communication in answering our many questions between making an offer and settlement. It was a pleasure to work with Kathleen and her team.

  • Kathleen M

Super impressed with Kathleen and her team at LOYLE. Kathleen and her team were extremely professional and generous, ensuring that we were well informed and confident in our home-buying decision. We were super impressed with Kathleen's knowledge of the area, how quickly she and her team responded to queries, and that nothing was too much trouble. We received fantastic advice about future renovations and tradespeople in the area - not expected, but so appreciated - and the whole process was stress free! We are very happy with our new home. Thanks!

  • 8th

This is why I would 100% recommend Kathleen for selling. Kathleen and her team, including Hayley, Megan, and Trudy, provided exceptional support in the real estate process. I had such a positive experience working with them and am highly satisfied with their services. I would recommend them with 100% certainty to my friends & acquaintances. Their ability to provide such high-quality work reflects their expertise and dedication in the real-estate field. Should I decide to sell again in the future, Kathleen and her team will be my go-to choice..

  • Kelly Gabsa

Easy͏ breezy with Kathleen, Trudy and Hayley at BIWR Thank you to Kathleen and her entire team for a smooth and efficient purchasing process. Kathleen was excellent at helping us navigate the offer process and once completed made the transaction a breeze. Special mention to the effort put in once we made settlement and they rolled out the red carpet at our new home, complete with a red bow, bubbles and a very thoughtful welcome pack. I would feel confident in engaging Kathleen and her team again weather to purchase or sell a property.

  • Guy H

Kathleen and her team are very impressive in that, individually and as a team, they showed great command over the sale process. I think their communication with us was their real strength. When we had an idea, they had either already done it or quickly implemented it. They were easy to get hold of and were happy to discuss anything. We also had regular and comprehensive discussions leading up to and following each house open. The net result of this is that we felt part of the sale process and were very comfortable with the outcome.

  • Terry A

The͏ sales team and Kathleen at BIWR worked as a great team for our sale Kathleen and her friendly team at BIWR made our recent home purchase an enjoyable experience. Timely and regular notifications on when and what to expect made the whole process run smoothly. BIWR work together as a great team to ensure that each transaction achieves a favourable outcome for all parties involved addressing any issues that may arise. Have used Kathleen to buy and sell on three occasions to date and would highly recommend.

  • Andrew Smith

Kathleen and her team are the ultimate professionals, they delivered on everything they said. Kathleen is always honest and worked with us and ultimately the final result was a great outcome for us. But it was not only the the final outcome but also the little things along the whole sale process that made what is always a stressful time as easy as possible. We would recommend Kathleen Luck, Hayley, Jules and Chloe at Brisbane Inner West Realty for any real estate service that you are interested in using.

  • Kayne Begbie

My wife and I have bought/sold several properties over the past 15 or so years and have therefore been involved with as many real estate agents. Without the slightest doubt, Kathleen, Hayley, Trudy, and Megan at BIWR have been one of, if not the single most pleasing agents to deal with. From our first interactions right up until hand over of the keys, the BIWR team have kept us informed, and given us a nudge when we needed it in their friendly & easy going, yet punctual and professional way. A+ mark.

  • Mitchell Comfort

I can not praise Kathleen and her team highly enough, friendly, hardworking and always giving the very best of advice. No question was too big or small. Kathleen’s knowledge of The Gap is second to none. From our very first experience over a coffee to tell us all about the area when we first started looking to our eventual purchase, every step of the way was an absolute pleasure. She treated us like family. I would not hesitate to recommend Kathleen and her team to anyway looking to buy or sell.

  • giovannina castillo

We have bought 2 houses from Kathleen and she has always been a pleasure to deal with. Kathleen has shown integrity, honesty and enormous amount of care for both sellers and buyers alike. Kathleen and the team are true locals and very knowledgeable of the area and market, giving fantastic advice on the processes involved in buying and selling, as well as continuing to advice us on property related planning. As well trusted members of our local community, we couldn't recommend them high enough.

  • Andrew Madden

If you are looking for an agent that combines knowledge and passion with friendliness and personability, Kathleen and her team are the ones for you. During our sale, we were kept informed of the process at all times. Also, we were particularly impressed with Kathleen's ability to negotiate on our behalf not just a great price, but conditions of sale that were perfect for us. We wholeheartedly recommend Kathleen and her fantastic team Stephen, Justine and Jules if you are looking to sell.

  • Britt Arnold

Our suburb is a tight knit community and for many years we had heard great feedback through the grapevine about Kathleen and the team. When we decided to list our house on the market, choosing Kathleen was a no brainer. Kathleen turned a typically stressful and overwhelming process into an overall great experience and was always there along the way to offer help and advice whenever we needed it. As first-time sellers we couldn’t have chosen a more genuine, capable and experienced agent.

  • Donna Stakelum

Kathleen (and the team) were fantastic in the sale of our property. From their knowledge of the market, real estate, and actually down to the type of buyer for our house. This awareness and expertise allowed us to prepare our home to appeal to the appropriate market/buyer. From start to finish their help and guidance has been invaluable. What can be a very challenging and stressful time was made easier by their assistance. Their professional, yet personal touch makes all the difference.

  • Louyse Ahlquist

We chose Kathleen Luck, because she made us feel understood and prioritised. Within 5 days of our decision to sell, the house had been prepared, marketed and on realestate.com. We accepted a great offer 8 days after our decision to sell. Kathleen & Team Loyle were prompt, professional, friendly, pragmatic, supportive and incredibly responsive, staying in touch with both the buyer and ourselves throughout the entire process. I highly, highly recommend working with Kathleen & Team Loyle.

  • Erica Terriss

Purchasing a house off Kathleen was such a positive experience. Kathleen is incredibly knowledgeable of the property market and so easy to talk to. Her professionalism and timeliness in returning calls or answering enquiries was absolutely amazing! The service that Kathleen and Stephen provided after I purchased the house has surpassed all of my expectations and I would highly recommend Kathleen to anyone looking to sell their home who wants an honest, reliable and hard working agent.

  • Robert Mason

Selling a much-loved family home is one of life’s most stressful events but Kathleen and her team guided us seamlessly through the process to a short and successful conclusion. Kathleen has a thorough understanding of the market and her genuine warmth, honesty, professionalism and compassion made her a pleasure to work with. She is an excellent communicator and gave honest and accurate advice plus as a negotiator she is first class. We are so pleased we chose Team Luck to support us.

  • Kayleen Crook

Kathleen and the team at BIWR have been nothing short of fantastic. Right from the open home we felt welcomed, the home was presented meticulously and we were made to feel valued as potential buyers. This is a stark contrast to nearly all other agents that we have had contact with. As agents BIWR are open, down to earth and actually communicate, answering pertinent questions that buyers have. We will most definitely work with BIWR again - they exceeded our expectations at every mark.

  • Coral Gallagher

If you want an agent that is down to earth, honest, professional and community minded, then look no further. Kathleen and her team have helped us with information and advice that we needed about selling our home and renovations. They were very helpful, knowledgeable and most importantly, genuine. They are people we will continually go to for expert advice and help in regards to anything property related. I would recommend Kathleen and her team for any of your property related needs.

  • Sharyn Burgin

Thank you Kathleen, we are truly grateful for the way in which you have conducted the sale of our much loved family home. You knew what our home meant to us and you went above and beyond with all our expectations on every aspect of our 'selling journey'. It's hard to choose only a few words to describe you but, professional, punctual, genuine, a great marketer, a suburb specialist and trustworthy come to mind first! I've said it before and I'll say it again - you are THE BEST!

  • Doug Smith

In our search for a piece of Brisbane my wife and I looked at some 30 odd properties and made offers on 2 before we were lucky enough to secure a place Kathleen had listed. We found Kathleen to be 'a breath of fresh air' in contrast to our dealings with many other agents that I doubt could lie straight in bed! Kathleen, and her husband Stephen, were great to deal with. They are genuine, professional, hardworking and went over and above when they didn't have to. A rare find.

  • M&T O'S

Kathleen and her team were brilliant. It was the best decision to choose her to sell our property. We knew from the first consult Kathleen's real estate expertise and guidance was going to make the process easy and highly successful. Her authentic communication, attention to detail and professionalism stood-out. This meant so much to us, we appreciated that she made the sale of our home a very positive experience. We would highly recommend Kathleen and her team.

  • Jo Davidson

If you can, get Kathleen Luck and the LOYLE team to help you sell, you'll be well represented! It certainly takes a team to make it all happen & Kathleen & the team work so well together. We are grateful for all your time & hard work & talent in your field! We feel very lucky to have had such a positive experience & wouldn’t hesitate to recommend Kathleen and #teamloyle to anyone thinking of selling. Thank you to Kathleen, Hayley, Megan & Trudy so much.

  • Lori Parker

Kathleen had fantastic knowledge of the local market and knew exactly how to strategically market our home. She clearly explained the strategy, how it works and how it would get the best results. Kathleen and her team were fantastic with communication and organisation, and helped us organise a gardener and handyman to help get our home ready for sale - all of this over the Christmas and New Year period! Fantastic from start to finish - no complaints!!

  • Blake Goddard

Kathleen͏ and the BIWR were exceptional Kathleen͏ and her team were extremely helpful and professional from the moment we first inspected the property, right through until after settlement. Their communication was exceptional throughout the purchasing process which made the experience seamless and transparent. We would highly recommend their services to both sellers and buyers, and would certainly use the team if we had the opportunity in the future.

  • Katrina Ash

Kathleen and the team are wonderful! She is incredibly hardworking, honest and has a solid understanding/grasp of the market. Kathleen is an excellent communicator - she supported us through the entire process (including a much needed coffee delivery!) I spent quite sometime meeting with different agents and Kathleen’s approach to our home set her apart. She and her team work efficiently and diligently. We are absolutely thrilled with their effort!

  • Maddison McBain

Kathleen and Stephen were fantastic to work with to find our dream home! They worked to understand what we wanted and were quick to notify us of any properties that were of interest. As first home buyers they put us at ease and answered every question we had about the buying process. Their local community involvement and knowledge is second to none and I would highly recommend them if you are interested in buying or selling a property in The Gap.

  • Anne Sutherland

Kathleen͏ and her support team are amazing, their guidance was exceptional. Kathleen is an absolute powerhouse! She has a deep knowledge of the market, as well as a real passion for what she does. Her guidance and that of her amazing team, made the process of selling our house as painless as it could possibly be. We got the price we wanted, and would not hesitate to recommend Kathleen and the BIWR team for either selling or buying property.

  • Katie Seymour

Hayley and all the team at BIWR have been wonderful to deal with. Purchasing our property whilst not living locally was stressful but Hayley was so helpful and nothing was too hard. If she wasn’t sure she always made an effort to find out and get back to me. The BIWR agency has demonstrated great customer service and communication throughout the sale. I would definitely use this agency to sell my next home. Thanks to the entire team.

  • Glen Brown

Kathleen and her team have a strong local market knowledge of The Gap and its adjacent suburbs. This coupled with a strong buyer database of clients led to the right result for Mum and Dad's house sale at a premium over our family's price expectations. The team communicate very well - both the good news and sales roadblocks which results in a effective sales process and being really informed along the way. Very much recommend them.

  • Erin Fanning

This is the second time we have had worked with Kathleen and Stephen to sell our house and they made it such a breeze. They were so helpful and went above and beyond to make everything easy for us. They gave great advice and made the whole process run so smoothly. Kathleen has excellent rapport with buyers and a great knowledge of the area and the market. We would definitely recommend Kathleen, Stephen and the team and BIWR.

  • Kathy Sydes

We were impressed from the start with Kathleen's depth of knowledge of our area (The Gap) and her record speaks for itself. She gave an accurate and honest opinion and was very easy to talk to. She was open and friendly and has wonderful communication skills. Dealing with Kathleen was stress-free and we will not hesitate to avail ourselves of her services in the future. A most highly recommended Real Estate Agent.

  • Jannine McFarlane

I͏ had no idea Kathleen and her team were selling other homes This lady made me feel like my house was the only house that she was selling. Attention to detail, knowledge about all things selling and buying, professionalism with a dose of humour and fun. She has a team that makes you feel that all you need to do is look pretty. They do the rest, while holding your hand! I would recommend them to anybody, any day.

  • Joanna Boyd

As a local buyer’s agent, we are fortunate to work with numerous selling agents when representing our buyers through a property acquisition. Kathleen and her team have been absolute stand outs during a recent purchase for our local clients. Collectively they displayed professionalism, superior client engagement, communication and overall commitment to all parties. The complete process has been exceptional.

  • Georgie Kelso

Kathleen was fantastic throughout the entire process, extremely responsive and also very calming for what can be a rather stressful experience. She is professional and really went the extra mile to make us feel welcome in The Gap community and also connect us with many services which she wasn’t required to do. The entire team are very supportive and I’d feel comfortable utilising them again in the future.

  • Michael Brouckaert

Kathleen͏ and her team have been excellent to deal with and as a buyer they have made the purchase of our new property a breeze. Helpful from our first meeting at the open house, through to following up with great advice and step by step reminders after contract signing to ensure we didn't miss any crucial bits along the way. Very grateful, thank you Kathleen and the team at Brisbane Inner West Realty.

  • Tahlia Henderson

Kathleen is incredible to work with. The communication between us and her team was fantastic, we were always kept in the loop and they went above and beyond to provide value and ease us through our first sell. She has such a deep knowledge of the area and we felt completely at ease selling with her and the Loyle team. I would highly recommend Kathleen and the Loyle team to anyone looking to sell.

  • Rod Muller

Professional,͏ stressless with a great attention to detail. Kathleen and her team gave us confidence from start to end. Their knowledge of the Gap, advice and communication proved invaluable and the sales process was stressless because Kathleen knew we did not wish to negotiate on pointless details. We would highly recommend Inner West Reality to anybody wishing to sell.

  • Kate Kennedy

Kathleen and her team made the process of selling our house easy and stress-free. Her service was efficient, polite and she was always generous with her advice. She was always quick to respond to any questions or queries my partner and I had, and I highly recommend her services if you are looking to sell or buy. She is genuine, ethical, caring and highly professional.

  • Caitlin Shute

Kathleen and Stephen are as authentic as it comes. Not only are they honest and hardworking but their knowledge of the local community is second to none. They consistently go out of their way to make your life as a buyer or seller more convenient and they know the value of their clients time. I would without a doubt recommend them to anyone wanting to sell!

  • Alexis Duggan

Successful sale with Kathleen and her team. I chose Kathleen because of her involvement in The Gap community and her support for its members, schools and businesses. When it came to selling my house, her local knowledge and negotiation skills were superb. She was backed by an approachable, professional and hard-working team. Very happy with the result!

  • Carrie Zha

We just bought a house with Kathleen in The Gap.She is so professional and efficient!We inspected the house on Saturday afternoon and made an offer afterwards.That night Kathleen got our paperwork ready for sign,then first thing in next morning,I got her text telling me vendor accepted our offer.One hour later,the contract arrived!Definitely recommend!

  • Penny Somerville

I would definitely recommend Kathleen if you are looking to purchase a house in The Gap or surrounds (or wanting to sell). Kathleen is local, extremely knowledgeable, excellent at communicating and provides great advice which makes the purchase process a lot easier. We have recently purchased a house through Kathleen and I could not be happier.

  • neil jonsson

If only I could give Kathleen Luck 6 stars I WOULD. I can’t say enough about the Kathleen and the superstars at Loyle. I had a high end property to sell and they brought high end sales skills and teamwork and achieved a great result. They worked together tirelessly and were pleasant and helpful at all times. If only I could give them 6 stars.

  • Tasman Hayes

Kathleen & her team were really helpful getting us into our new home in The Gap. I appreciated all the information they provided about the property before sale, which gave us the confidence to make a decision quickly. Even after moving in, they've continued to be really helpful & responsive. Kathleen & her team have been lovely to deal with.

  • Louise Harris

Trudy kept us informed every step of the way. Trudy, Kathleen and Hayley have been absolutely amazing with the selling of my mother in law's home. Nothing was too much trouble. They kept us informed every step of the way and we would not hesitate in recommending them to sell your property. They were kind and courteous at all times.

  • Alexandrea Guy

We have recently purchased a home from Kathleen and Stephen. They are the most realistic and down to earth agents we have ever met. They are kind, no fuss, no nonsense people who are more than happy to help along the way. From helping us learn our way around the new suburb to offering boxes to assist with the packing. Thank you.

  • Noni Murphy

We loved working with Kathleen and Stephen and their tight-knit team of professionals when purchasing our home. BIWR are a boutique family business who are friendly, knowledgeable, fun and engaged. They have a keen eye for the small personal details. Thank you for your warm welcome of our family to the area!

  • Louise McConnell

Kathleen Luck and the Team at Brisbane Inner West Realty were a pleasure to work with. They were organised, respectful and consistent. Kathleen and her Team were very professional and detailed in all interactions. I would highly recommend Brisbane Inner West Realty to anyone who wants to sell their property!

  • Greg Bagnall

Kathleen, Stephen and the team were highly professional, knowledgeable and extremely helpful. They made the task of selling our property very easy and exceeded our expectations. The entire team operated with the highest level of integrity and respect. I highly recommend to anyone selling a property.

  • Kristin Scott

As a prospective buyer, Kathleen always provided prompt responses to my enquiries. We hired her to sell our house because she articulated a clear marketing strategy, which proved effective and efficient. She and her team are a pleasure to work with and I wouldn’t hesitate to recommend them.

  • Andrea Ode

Kathleen and Stephen are amazing. Not only are they knowledgeable, professional, reliable and kind, but they are also trustworthy and ethical and that is not always found in real estate agents. I would whole-hardheartedly recommend them if you are looking to sell or buy. Andrea

  • Nardine Soliman

Kathleen, Stephen and the team go over an beyond for their clients. They have a wealth of knowledge of the market and offer genuine advice for their clients. They are with you every step of the way whether your a buying or selling your home. I wouldn't go anywhere else.

  • Linton Hart

Kathleen looked after the sale of our property, she was very helpful, knowledgeable, always contactable and professional. I believe her advice and experience enabled us to get the best possible price. I will be recommending Kathleen to friends and family in the future.

  • vicky shaw

Kathleen and Stephen (and team) have a knowledge of the local area like no other. They go above and beyond in all that they do and this community is definitely a brighter place with them in it. I certainly wouldn't go anywhere else to purchase or sell a property.

  • Christoph Braun

We purchased our house in The Gap with BIWR in August 22. Kathleen and the team were a pleasure to work with. They have been always friendly and helpful, responsive on queries big and small and we can highly recommend them for everyone looking in the area!

  • Michael Hardman

Kathleen Luck helped us buy and it was a great experience. Kathleen and her team have been very helpful. They kept us informed right through to settlement and the final touches on the day were a lovely surprise. Thank you Kathleen, Hayley and Trudy!

  • Cameron Ferdinands

Working with Trudy and BIWR team has been a positive experience. Working with Trudy and the team at BIWR has been positive experience. They have been attentive, kept me well informed and updated throughout the campaign with a great outcome.

  • Kelsey Tarrant

Kathleen and the team went above and beyond for us during the sales process. She showed us a great amount of care in the process, I can only imagine they would have done the same for the seller's side. I can't recommend them enough

  • Felicity Chalmers

Fabulous agency to work with! Kathleen and her team have been so amazing to deal with! They have made the process of buying a home very easy and have kept us in the loop the whole way through. I would definitely recommend them!

  • Paul Ohea

Kathleen and the inner west team really,were everything you want in an agent ,to help you,and to sell your property, no stone was left unturned,and we found them to be extremely helpful every step of the way.10 out of 10

  • iwona kemp

Kathleen Luck and her team are outstanding and great negotiators. Great communication from Kathleen and her and professional team. Made this quick and easy process that resolved with great price for us. Love the honesty

  • Wildman Wildman

Professional and helpful. Hayley has excellent local knowledge and a professional approach. She was generous with her ideas regarding what we could do with the property to renovate it. Very friendly and helpful.

  • Kerrie Drake

Such a pity to have experienced unprofessional and unattractive interaction with Kathleen. I was advised that the industry has changed in the past 10 years.....so does that qualify for rudeness as well?!

  • Ben Ryan

Can highly recommend Kathleen Luck and Trudy Kadoo. They made the purchase of our property a very easy process and were always there to offer help & advice. Highly recommended!

  • Fiona Knapp

Kathleen͏ is our go-to for real estate Kathleen is very knowledgeable on the market having worked successfully in the area for so many years.

  • Pedram Salami

More thorough and community orientated professionals don't exist. Well done Kathleen and Stephen. You deserve the recognition and success.

  • Juan G

Kathleen Luck and her team was helpful to help us buy. Really helpful, honest and made the process smooth and enjoyable.

  • Tom Matthews

Easy to work with, efficient friendly staff, highly recommended by both my wife and myself.

  • Ben Greenwood

We bought from this agent and found them friendly and honest right through the process

  • Gabrielle Edmonds

Great knowledge of local market. Sold our home in one week for more than asking price.

  • K Brown

Great family business - goes the extra mile all the time for their clients

  • Andrew Mackie-Smith

The Gap's best real estate agent and a great human. Highly recommended.

  • Ruth Hubbard

Professional staff

  • Sally Kennedy
  • Susan Spencer
  • Nicki Jones
  • Jude Mack
  • Kirsten Zink
  • Hayley Callaghan
  • Mark Boltman
  • Justine Kirkman
  • Lynette Brough

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