LV DAY SPA is a Spa located at 3556 W Baseline Rd #150, Laveen Village, AZ 85339. It has received 165 reviews with an average rating of 3.9 stars.
Monday | 9:30AM-7PM |
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Tuesday | 11AM-5PM |
Wednesday | Closed |
Thursday | 9:30AM-7PM |
Friday | 9:30AM-7PM |
Saturday | 9:30AM-7PM |
Sunday | 9:30AM-7PM |
The address of LV DAY SPA: 3556 W Baseline Rd #150, Laveen Village, AZ 85339
LV DAY SPA has 3.9 stars from 165 reviews
Spa
"The owner has poor customer service skills"
"While I absolutely love the owner and people who work here… I’m very frustrated that every time I go for my nails I’m waiting AT LEAST 30 mins past my appt time"
"My pedicure was half done"
"Emma has done it again! I love coming here I’ve been doing so for 6 years now and I don’t think it will change anytime soon"
"Ugh, I don’t like to complain, but this was the worst manicure I have ever gotten"
The owner has poor customer service skills. Called to explain that their system booked appointment for me that I didn't book. She was rude and hung up on me. They save your debit card just to change bogus fees, and they don't ask if they can save it. I would stay clear of this place if I were you. I'll not go back. Plus she lost the best tech she had Bree... Now your resulting to telling lies. I have only been there twice. I wasn't ever rude to you, remember you hung up on me. You don't know me. You have never served me. I have never complained and always gave Bree a good tip. So your just trying to come back on the bad review. I am also reporting you to the better business bureau. You should not be in business servering the community.
While I absolutely love the owner and people who work here… I’m very frustrated that every time I go for my nails I’m waiting AT LEAST 30 mins past my appt time. My time is precious too….I suggest calling your clients if you’re running late to let them know…. People do not have time to sit for 30-60 mins past their scheduled time waiting for you plus an actual appointment…pedicures seem to be no problem. Sorry ladies…. I want to keep coming there but I just don’t have 2 1/2 hours to give up for what should be a 45 min fill
My pedicure was half done. I understand you guys were busy but I feel like it wasn’t worth the money. Some things in description weren’t given.. It seemed like the male was incompetent the way I was attended to. Service and attitude were poor. Manager seemed rude. Didn’t communicate well. I won’t ever go back especially for the price tag.… you guys gained money but won’t gain anymore from me nor family because service wasn’t done right the first time. Quality vs quantity.
Emma has done it again! I love coming here I’ve been doing so for 6 years now and I don’t think it will change anytime soon. I always feel like family when I come in and invited by everyone from the owner (my nail tech), all the way to Brenda, the massage therapist. I have got just about every service they have to offer from facials to pedicures. I always recommend this place to everyone I come by and now several of my family members come here.
Ugh, I don’t like to complain, but this was the worst manicure I have ever gotten. I left the salon and cried in my car not only because of how bad my nails look but because of how painful it was. I was cut and burned several times and brushed off or told to sit still when I said ow or pulled away. Every nail is a different length and shape. Nothing is even or smooth. I was so shocked and embarrassed I just wanted to pay and get out.
I love this place! Spa beautiful, has a nice relaxed environment, and wonderful people. PLUS... they do amazing nails!!!! I get so many compliments on mine. Oh, and they were able to make my big toe (missing 1/2 a nail look like it was normal!) Nail day is always my favorite!!! Also, it they have a great website that lists the services and pricing... AND you can make appointment through the site, such a time saver!!
The first few times were okay. I just got acrylics and the next day they started bending and eventually broke. I've never seen anything like it. Maybe they skipped a step? Went back for repair and they were closed on my only other day off :( they are also expensive. Thought I had found a forever place but now I'm thinking not so much.
I've been coming here for years, for good reason! The atmosphere is relaxing and all of the ladies are amazing! I would know considering I've had services from all of them. I love that they always have time for me and make me feel like a friend rather than a dollar sign. Love you ladies! Thanks for always taking care of me!!
I recently had a facial done by Laura, and I'm not kidding when I say it was the BEST ever. I was surprised to learn that she is relatively new because her knowledge and abilities were 5 star. It was relaxing, clean,and professional and I plan on using Laura again very soon! Highly recommend her!!!
Went with my daughter and had a lovely time. Everyone was kind and welcoming. I’ve been in several times and my nails are always perfect. I plan to go back for more services. They have new equipment and layout which is beautiful. No other nail spa treats us as well. Thank you for serving Laveen!
I was there for the second time yesterday. I absolutely love it here. I’ve left there laughing so hard. Not to mention, I can never decide what I want done with my nails. I gave Bri and Lisa creative control and I wasn’t disappointed either time. Will be booking a massage soon!
My mother an I come here for our pedicures and are usually satisfied with our service. Today, was a different experience. First of all, Lisa did not want to use the colors I chose because in her opinion they would not look right. She then
The very first time I went was for a relaxing day with my sister in law. E both informed the woman who did the massages to not mess with my left shoulder as it was constantly in pain and was up in a sling. She did not listen and worked it
Today was my very first facial, and it was GLORIOUS! Ashley was professional, incredibly knowledgeable, and very kind hearted. I have sensitive skin, and was very nervous at first, but Ashley talked me through the whole process. She even
I've been coming to this place when it first opened. When new ownership took over, I was a bit hesitant but so glad I continued going. Emma is firm but so nice. She runs her business as a business and always goes out of her way to make
My sister and I went here for the first time yesterday and we had the best experience. Melissa did our pedicures. She was very attentive to our needs and did not rush through. Emma did our nails and was the same way...attentive to our
Bri is so talented and goes over and beyond with all the services we’ve received. I highly recommend Bri!! Beautiful, clean salon and Ema the owner is very kind and helpful she makes sure you are satisfied with service you receive.
Got a fill by a woman who I think was either the owner or manager. Very rude! Never had an experience like that at a nail salon. Never again. Take your business elsewhere cuz they apparently don't need or want new customers. Smh
I love the customer service I receive when I go in to get my pedicure done by Lisa she takes her time and give excellent massage on your legs. I would not go any where else but LV Day Spa.
Went and got a hot stone massage and my masseuse Brenda was great. I feel great and will go to them again. I plan to get my pedicure there too. Very pleasant staff and lovely facilities.
Ashley the aesthetician is Wonderful! I have had microneedling, microdermabrasion sessions and she is well informed she knows her s**t and keeps her clients informed as to every step.
I got a pedicure and a fill with gel polish and rhinestones. I will have to say they were so accommodating and they did a perfect job. I am normally very critical.
First time here and I can say they are very professional and have super nice staff! Plus they do amazing jobs with manicure & pedicures! 10/10
Absolutely love my nails and service I have received today. Amazing owner and staff. Always so welcoming. Definitely recommended this spot.
Just got the most wonderful mani/pedi from Lisa. I felt relaxed and pampered which is exactly what I needed. Will definitely be back.
I didn’t get what I paid for my nails were so ugly then came back and they were so short and so rude
Emma does an amazing job with nails. Highly recommend this place the are very professional!
I got am express fascial for Christmas eve and it was fantastic!