I have been a member with Massage Envy since 2019 and usually book a massage every month. My home location is in the city and I now live in the South Fulton area so the closest location is now Camp Creek. I am a creature of habit so I was still going to my home location for a while and finally recently decided to give the Camp Creek location a chance. I called this week to schedule with Jasmine, who I have scheduled with twice before and I think has hands blessed by The Most High, but to no avail she was booked out to the next month. I wanted to utilize my extra session I had not used and schedule a 90 minute instead of a 60 minute massage because my body really needed it. The representative suggested a masseuse for the 90 minute session and I was able to schedule. The next day I arrived to the appointment and 5-10 minutes into the massage, I noticed the masseuse was not giving me a massage but was handling me like I was in a physical therapy session instead. He was applying pressure to my pressure points and not massaging at all. It even began to hurt to the point I had to ask him to stop. He mentioned he was a muscle and stretch therapist and asked if I had scheduled online and I told him I called and the receptionist suggested him for a 90 minute massage. He stated he did not specialize in massages and that he was a muscle therapist and had been for 19 years. I did not want to be rude and just leave so I endured through the 90 minutes anticipating talking to the front desk afterwards. After the session, I communicated to the front desk, including the supervisor, the disconnect with me calling to schedule a MASSAGE and not receiving that and in addition, using my extra session to make it a 90 minute session instead of 60 minutes, which I felt had been wasted because that’s not the service I received. The supervisor stated she spoke with the owner who declined to rectify the service I received and offered to put that masseuse in my file to avoid booking with on my next visit. I politely declined and will definitely NOT be patronizing this location ever again. All three front desk receptionist, including the supervisor, admitted that people had complained about being booked with this particular masseuse for a massage and not getting that service when they arrived. Also, they admitted that the receptionist I scheduled with was new and inexperienced so she did not know that this masseuse she suggested was a muscle therapist and not an actual massage therapist. And still they did not want to recover my service. My advice would be to stick to who you know because they will suggest and schedule you with people that are not skilled for what you need. I will drive the extra miles to my home location before I give them anymore service. They really need to do better. Thank you Jasmine for being such a great massage therapist! You will be missed…

I arrived on time (probably about 5 minutes early for my appointment with Leslie. I wasn't placed in my room by her until 2:08. The she leaves out to allow me to undress but doesn't return until 2:16 stating she was looking for my aroma therapy oil. This should've been done prior to placing me in the room if she'd review my appointment and knew what I was expecting. So now I'm loosing time. She starts and I immediately notice the room was a bit chilly and the table wasn't warm. But I try to tune it out and relax. But then I noticed she was a bit firm and handling me like a chiropractor when I distinctly asked for medium to light. This massage was the most painful thing I ever experienced. It's the next day and my shoulder blades STILL hurt!!!! And I was so looking forward to it. After about 45 minutes of torture she proceeds to leave but not before giving me a lesson on breathing I asked for a message....RUB ME and stop worrying about my breathing as she's on the heavier side and I had to listen to her heavy breathing the whole session!!

Terry P. is one of the best massage therapists at Massage Envy Campcreek. He targets those trigger points and caters to those areas of concern. He also suggests to the client areas he felt that needed more focus. I have had lower back pain and several tension/stress knots, and Terry P. worked those out! I’m a longstanding client and member, and I highly recommend him but he stays booked. He’s also a holistic therapist. He makes suggestions when necessary regarding posture and position for the client to avoid tension. Therefore, he aligns his sessions with this foundation, practice and mindset, while of course following Massage Envy policies and techniques. I am thankful that my session are covered through medical necessity but self-care is a must regardless.

I have been a member at the Camp Creek Massage Envy for a couple years now and I have had the best experience. From the amazing man service to the variety of massage therapist offer comparable quality massage. That is key in a massage parlor because if your go to masseuse is not available, you always have an option. And let’s not discount the price and quality of services. During this financially challenging time it is great to know that I don’t have to pay an arm and a leg to receive my monthly self-care. You cannot go wrong at this location! I must send a special shout out to massage therapists, Joseph and Norman. Two really great therapists with magic in their hands!

One day during my massage session with Jasmine (the best), I was telling her about my left shoulder pain and that I had began seeing a physical therapist. After our session, she introduced me to Niketa, their resident “Stretchologist” as I call her. Niketa is GREAT! Her services are a great compliment to my physical therapy and after any physical activity, I promise you will really appreciate the stretches she provides. So often we don’t realize how important stretching is for our overall health, and to have someone do it for you…man, that takes stretching to a whole other level. Please give NIKETA a try, YOU WILL NOT REGRET IT!!

I brought three spa gift cards cash. One was for my husband for his birthday. This place is a joke they had a man to try and give my husband a massage when I ask for a lady! Then gave us grief about the situation making him very uncomfortable if I could give this place 0 I would. This is the second time I have had a bad experience with the staff and they have been charging my card with out my consent that’s fraud! I wouldn’t recommend this place to no one go to the midtown location the service is way better and they are fully staffed! I hate this place they messed my husbands birthday up!

Scheduled an appointment for 10am online at 0945. Showed up at 0955 and was told there wasn’t a 10am appointment available since there was not an available masseuse. Spent $30 to Uber just to receive that info. The front desk representative also stated she called all appointments to rebook the 10am. No call and not even feasible since the appointment was till open and available online. Not sure what kind of business you all are running but this isn’t it. Please focus on Customer Service first. Now let me catch my 2nd $30 Uber.

Writing this from my husbands gmail account. I came in today for a 12 pm session. I typically don’t go to massage chains but I was in need of a massage asap. The massage was okay. The issue that I have is it started about 12 minutes late and ended 9 minutes early. So instead of paying for a 60 minute massage, I paid for a 39 minute massage. The front desk staff asked how my massage was and when I told her, she just responded with “I’m sorry about that” and tried to sell me on a membership. I won’t be coming back.

Char is one of the best therapists at Massage Envy. When I went to get a massage, my back was hurting. My neck was stiff and I could barely raise my arm. After Char’s massage I had absolutely no pain. I can lift my arm bend my back over and my neck was less stiff. She’s an excellent therapist. I recommend her highly…even though she’s hard to an appointment, and I am on the priority list, She is the best. Tracy

I received a fantastic service, the person who booked the appointment talked me through the service best suited to my needs. She was so professional and patient. It was my first time to have a male masseuse- he was phenomenal and clearly an expert. It was a therapeutic and nurturing experience. Thank you so much Terry! My body and mind are deeply grateful for your touch therapy.

I went and had a service for my birthday. It wasn’t OK experience .I would have liked to use this service again but they were always booked three months later find myself being charged $225 for service never rendered. not how I want to start my Sunday morning. I’ve been asked to stop services back in October because I could never get an appointment, so why am I being charged?

Massage Envy Camp Creek customer service is excellent. I was able to get a same day appointment for a 90 minute massage. I was the blessed recipient of therapist Daryl's massage technique and application of his neuromuscular knowledge. I will definitely be back to this location and will be scheduling with him going forward. Unparallel experience and I highly recommend him.

I felt like she understood my neck pain and recommended a pillow that I already had in my Amazon cart. Everything she said from them on I listened to closely. Also I like to talk and I'm happy she was not upset about that. When I left I felt so refreshed and flexible. Jasmine is an amazing message therapist!!

Quaniessa and Tarigh are two of the BEST therapists you have there! They are the reasons that I have not cancelled my membership. The facility is always clean, and the staff are very helpful and friendly. I went for my birthday yesterday (08/25) and I’m so glad that I did! Thank you, Quaniessa!

Tarigh is the best!!! I’ve been a member for quite a while and have experienced some good service BUT Tarigh is awesome. I’ve considered canceling my membership but always come back to Tarigh because I know that I’m going to receive professional service and a massage that is on point.

Norman was experience in providing assistance with medical issues and expressed knowledge in providing additional services. Tarigh was excellent in attending to my needs. Please offer my thanks and gratitude for a job well down. Kudos, kudos, kudos. Thank You.

My experience at this location was very impressive indeed. Terry , was very knowledgeable and forthcoming in additional information that could better assist me in my concerning areas. I would recommend their services to whomever is in need of a great massage.

My massage was well needed. The one on Friday in Georgia Campcreek was superb by Norman and Saturday September 2nd was extremely relaxing by Patty in B'ham on Doug Baker Blvd. My neck and back is without pain and tension. Thank you to you both ☺️!

This is my favorite Massage Envy spot! I absolutely love my masseuse- Lesley! She always uses the right amount of pressure and techniques to get the kinks and stress out of my body. So glad & appreciative of Lesley and this Massage Envy location!

Lesley was amazing… Just everything on point… Knowledgeable on parts of the body that needed a second work over, Nice, professional, just all around great…I never had a long massage before and im immediately a fan..Ill be back monthly now

I’ve been seeing Tarigh for 4 years whenever I’m in town. She’s truly one the best skilled Therapist, some people just naturally are gifted with healing hands and that’s Tarigh! I honestly wish she could teach a class, but it’s hard to

This was my 1st time ever getting a massage and Taylor at the front desk was awesome. She was very friendly and welcoming and made me feel comfortable. Because of her professionalism I will definitely be coming back to this location.

I have had a terrible customer service experience at this location. They have been taking money out of my bank account, and I never signed a contract! When I called to have thiscorrected. The Manager(Ms Green) said she would call me

Leslie. I went for a massage on Friday 8/25 and when I tell you…life changing. Leslie was my masseuse and she did an outstanding job! I left feeling hugged by life and aligned in multiple ways. Thank you, Leslie with the red locs.

There was some confusion regarding a therapist available for my appointment time. However, the office managers owned the conflicts and resolved to my standards. The therapist that I ended up with, Shartay was great! An added plus

I was treated to a 90 minute massage by my sister. My therapist was TERRY…when I tell You that was the best massage I’ve had in my life and I get massages several times a year. I’ll never allow anyone to Lee to massage me but him

Leslie was fantastic. She spent extra time working on the problem areas I pointed out, has honest good vibes, and is a great listener. I felt so relaxed afterwards. The receptionist and my massage therapist were the best!

I Love my massage Therapist, I go in sometimes with a lot of tension in my body, but when Leslie is finished. I am feeling amazing. Massages are a necessity to health an wellness. Thank you Leslie for the amazing massage

Darryl provides an excellent massage catered to your needs, applies the pressure that you request focuses on areas that you emphasize and provides feedback on his level of expertise in regards to your body’s condition.

Quaniessa is an amazing therapist! Excellent knowledge and listens to client needs. Perfect pressure between medium and deep tissue. I followed her from the Midtown location and will follow her if she ever moves again!

Taylor from the front desk was very friendly and professional. Daryl the massage therapist listened to my concerns and went above and beyond to make sure he accommodated them. Looking forward to coming back monthly

The location is clean, the staff is friendly, and Lesley was born to do what she does. She is a phenomenal massage therapist. She always knows exactly what my body needs by scanning it. I wouldn’t see anyone else.

Massage Therapist: Ms Jasmine… Outstanding service , and helped with my medical treatments for my sore muscles and aching back . She really pays attention to the small details during the session . Highly recommend

Joshua is great. I've visited him at Massage Envy (Camp Creek) a few times now and I've pleased with every visit. He is very courteous and attentive to my needs. I will continue to visit him at this location.

Josh is an amazing therapist. I have been a client for years. He is very professional and operates in excellent in his skill set. I have tried many therapists and he most definitely stands out in his field.

Jasmine is very professional with magical hands. Because of her I make it my business to get my massages on a regular basis. She removes all tension knots and literally puts me to sleep.THE ABSOLUTE BEST!!

Front office person Taylor is extremely nice and welcoming. Great atmosphere. Temperature and music perfect. Daryl the massage therapist is absolutely phenomenal. Plenty of parking. Wheelchair accessible.

Staff was very professional. Jasmine, my massage therapist, was professional, friendly, welcoming, listened to my concerns and gave a great full body massage. Thanks Jasmine for a great Welcoming to ME

omg. I am so happy with her work. I look forward to my sessions with her. I love my deep tissue massage because my muscles are always tight. But after my sessions with Leslie I am good to go. The best

My massage was excellent and Leslie has a warm , gentle bedside manner. When I left, my back and shoulders felt like they lost 10 pounds. She got all my knots and tension out. She is the bomb …

I was considering cancelling my membership until I experienced services with Norman. He gave the best massage I have had from any Massage Envy location. He was also very professional and friendly.

I’m not even one to get massages on a scheduled basis, but one session with Jasmine and you just gotta go ahead and book the next one. I be counting down to the next session :) Make me over girl!

It had been pre-pandemic since my last massage. And OMG it was absolutely needed. Daryl was very balanced in terms of the pressure which finally eased me into relaxation and sleep. I'll be back!

Darryl is masterful! Always a great massage. He respects the desire for peace and quiet. However, when in the room closest to reception, the loudness of that area is distracting and intrusive.

Daryl is hands down the best massage therapist. His energy is positive and his massage techniques are phenomenal. However, you might have to wait a month to get on his schedule so book ahead.

Lesley did AMAZING she made me feel extremely comfortable and relaxed. This was my first time receiving a massage and she was very informative. I will definitely come back to see her again!

Professional and very helpful with questions that I asked during my service. My therapist Chartay even showed me some techniques for stretching that I did not expect. Definitely going back.

Quan techniques had me real relaxed. She knew all of the main tension spots and applied the right amount of pressure. As a result, I was very pleased, and look forward to my next session!

Daryl was great! Attentive to my pre-massage convo where I pointed out “problem areas”, which doesn’t always happen in my experience. Very relaxing and effective massage!! I will be back!

Jasmine was terrific after being absent due to my original personal left. Actually, she made me rethink departing from there. Awesome experience! Loved the comfort of the communication!

Chartay was amazing and very attentive to my needs. The pressure level she used was perfect. I felt wonderful after leaving. I would absolutely book Chartay again. Aisha Newton

Tarigh is always great! She knows how to find those pesky trigger points. She relieved the tension and tightness in my neck; now I can turn my head without stiffness and pain!

Daryl had a great technique ( I've been to several locations so this review is in comparison to all others over the years)and good healing energy. Definitely check him out.

Joshua is one of my favorites! Always pleasant and professional. He listens well to change requests in pressure needed and knows how to work out those kinks.

Tarigh has gifted hands and she is in tune with what is really ailing you and finds those spots relentlessly. I have been her client for 6 years...

This was by far the worst massage I have ever received. Wasted money for sure. Sigh. The front desk people were very sweet and professional though.

She is amazing as a therapist. She is truly gifted by God. I’m so disappointed when I can’t get an appointment with her. The best masseuse ever.

I enjoyed my 60 minute stretch session. She was very informative, personal, and professional. I've already booked another stretch session..

Every session I have had with Quan has been great. She knows the body snd how to work out the stiffness in your body. She is a keeper.

I always have a good experience at Camp Creek - Massage Envy. I’m sticking with Quan. She does great massages and stretches. Thanks!

I love booking my sessions with Joshua. He does an amazing job and I always leave feeling relaxed. He is definitely one of the best.

Joshua was very attentative and professional! He asked questions and provided just what I asked for. It was an excellent experience.

I did a 90-minute massage. It was very relaxing. The front desk staff was friendly and the massage therapist Chartay was excellent.

Norman was amazing he was super personable and made me feel relaxed and safe .. He would definitely be the reason I would come back

Terry is the best. He has been my massage therapist for at least 10 years. He is very professional and customizes every session.

The front desk staff is so nice and accommodating!! My prenatal massage was spot on. Very relaxing. I enjoy my services 10/10!

Jasmine is great! She is very friendly, knowledgeable, and professional. I always leave more relaxed than when I came.

Great massage so muck coming back Saturday . Let me know date when therapist I had will be available for 90 minutes

Lesley is a professional and committed to her craft. The best and can teach others all aspects of massage therapy.

Josh did a wonderful job as usual. He is professional and had a niche for this. My experience was 5 star quality!!

Daryl always takes care of me. He is very professional and is gives an excellent. He is the only therapist I use.

Usually very happy, but they have cancelled my last 2 appt. First 1 was a stretch session, 2nd was a Facial. ???

Terry is absolutely the best massage therapist!! Front staff is so friendly, accommodating, & always courteous..

My massage was simply awesome and Jasmine was simply the best!!! Looking forward to my next massage. Thank you.

The massage was awesome! fantastic! and I felt 100% better. Josh is an excellent therapist. He is my favorite.

Just ok. Women are nice. But if you think you will get a "real" massage... No. Take that for what it's worth.

Love the experience. Jasmine is absolutely the best! Very professional and good at her craft. Wonderful job!

Lesley was amazing. She's very detailed. She listen to where you tell her your pain is and she tackles it.

Jasmine is hands down one of the best massage therapists I’ve ever been to, I love going to her each month

Darell is always amazing!! He is always very kind and professional.. and does his job very well!

Great job. She focused on my problem areas and I could tell she was experienced. I will be back.

Camp Creek location is the best in metro Atlanta. Staff is always so helpful and professional.

I have always had a great experience with Daryl. He is methodical and thorough in his process.

Tarigh, was excellent as always. I can't imagine anyone else laying hands on me.

Daryl was great! He’s my favorite massage therapist at the Camp Creek location.

I enjoyed the massage. It was wonderful. I always look forward to seeing Daryl.

Darryl is amazing! His massages are soothing, intricate and pressure perfect!

My therapist was good. However, I’ve been to other places that do full body.

Her massage technique was great. The best massage I've had at ME SO FAR.

Terry is the best. I've never had a massage that was so good