Absolutely amazing service everytime, they take care of your car like it's they're own. They always do what's necessary and don't push services that aren't pressing but at the same time will be honest and informative when a service is needed to keep you safe. I'd recommend them again and again. My Audi will never go any place else.

My fiancé and I have had great experiences at Matrix. We have only been coming here since March and Corey and Dustin are amazing !! We have brought in 2 cars and always get the best service. Dustin has been super helpful . We haven’t been the easiest customers and he is patient and very knowledgeable. Highly recommend this shop.

Matrix has always been incredibly helpful in my servicing. I’ve gotten oil changes and small repairs and their team does a stellar job in communicating information clearly. They accommodate my schedule pretty well and I haven’t had an issue at all. I’d recommend Matrix to anyone looking to get their vehicle taken care of!

Dec. 20, 2021. I just got my M/B C300 serviced by Matirx Intergrated Downtown location and I'm very happy. From check in with Jesse and work done on my car with Logan. Professional, knowledgeable, efficient and friendly. No complaints. I will continue to have my car serviced by them. Thank for a job well done

I've been taking my German cars to Matrix Integrated for years now, and I've always had a fantastic experience. Their work is exemplary, the advisors are honest and on top of all of that it's one of the cleanest/most organized automotive shops I've ever seen. 10 out of 10 — highly recommend.

I’ve had the first service as well as repair work to the suspension on my Sprinter van with Matrix in Portland. Not only were they kind and helpful, they did great work. If they were able to do Warranty repair, they’d be the only place I’d take our van to. I recommend them highly!

Matrix and the crew have been a great shop for my euro car needs. Have been using them for my Sprinter mostly, and a VW in the past. All of the work has been performed properly, and the cost has always seemed to be very fair. Thanks to the crew at Matrix.

I was referred to Matrix by my brother-in-law. He’s a huge gear head, so I always turn to him for advice on our M4. Matrix has been so helpful, accommodating with appointments and most importantly I know our car is in good hands when I leave it.

Can't say enough about how much I appreciate the Matrix Integrated team. They are efficient, professional, and communicative. Typically car trouble is stressor upon stressor. But patronizing Matrix has allowed me to decompress a bit knowing

Ahhh, a happy place! I consider it a luxury and a pleasure being able to rely on the professional service of the Matrix team of people. Having recently acquired an ‘82 911SC in need of some deferred maintenance issues, George and Jesse were

I had a wonderful time taking my MK IV golf down to Matrix! I passed by the place at first then after looking into the company and talking to their service writers, these guys definitely know what they are doing. They fixed a small issue on

Absolute best car service. I have a German car and it’s well looked after here. I leave feeling confident that they have looked over everything. Communication: Beyond Impressive. Call backs within the hour. Getting me in: They do their best

Absolutely love this place. Logan is always there to welcome, support, listen and explain, so clearly, your particular car issue. The business seems to have quality technical workers, and all work we have had done over the last 5 years has

It is difficult to find truly good customer service even when things go well. When the situation does not go well (in this case due to circumstances out of Matrix's control) it is almost impossible to find a company that is truly committed

After three exceptional visits to Matrix, it’s past time to say that Jesse and the Matrix team have been excellent to work with. First experience was handling a bit of repair on an older VW Jetta a couple years ago, which left me impressed

These are the people to go to for your European cars. I have a 2012 Audi s4 and the mechatronics unit failed. I was quoted almost $4k from other dealerships to repair it and ended up getting the repair kit online and these people were the

Matrix is hands down the best auto repair shop I have ever visited, they treat every car as their own with love and care, they treat all their customers with respect and a smile on their faces, it truly seems like they enjoy what they are

Not even a paying customer here, but Justin Williams at Matrix took the time to answer my crazy questions through email about my E92 335i build, unfortunately for me they do not do custom dyno tuning, but Justin's willingness to answer my

Team at Matrix is awesome to work with. I’ve been to Matrix many times and every time their professional team was able to resolve my issues. The last visit was to load an APR tune on my S6 and I was very pleased. Logan Chilcote was super

Unfortunately Google does not allow zero stars...My experiences with Matrix (both Westside and Downtown) have been very frustrating, to say the least. If the rest of this is too long, the point is, their diagnostic abilities and customer

Took my 2009 Audi A4 into them to get a list of stuff fixed. I originally took it to a separate shop in Beaverton. That shop told me to fix it the only option would be about $3k. Matrix Integrated saw a different issue and offered to fix

Amazing service - Matrix in short order got my car ready for a cross country shipment. Due to my travels they even arranged placing the car on the carrier for me and made sure it looked fantastic. I can't believe we had the front of the

Huge shout-out to Logan! Logan was instrumental in ensuring a smooth purchasing experience from a local Porsche dealer. He was able to fit me in on extremely short notice, was kind, professional, courteous, and extremely knowledgeable.

These guys were fast and phenomenal. True customer service pros. Fixed my 2013 535i in just a couple of hours, honored their quote and handled the entire transaction by email. I’m a busy working professional so it was much appreciated.

Matrix Integrated is the best German Auto Shop around. I had taken my 2011 VW Sportwagen TDI to a couple other shops in the Portland area and the service was always okay but bill was always way above what was quoted. Then I came across

Recently, I bought a used BMW “as is,” only to discover it needed a number of repairs, some major. I took the vehicle to Matrix Downtown, where I’d taken a previous BMW. Once again, I could not be more pleased. The staff who helped me,

I'm from the Seattle area and my Audi A3 TDI broke down in Portland around 4pm, local time. Matrix Integrated was highly recommended by a couple of friends. Logan and the team at Matrix Integrated went above and beyond to get my car in

Based on a recommendation, I brought my BMW here for potential performance upgrades and maintenance over a year ago. I couldn't be more impressed with the consistent service Logan and crew provide. The work is done in the time quoted.

Being a recent transplant to Portland, I hadn't yet setup a service infrastructure when I reached out to Matrix Integrated with a simple, but annoying problem with my Audi. My phone conversation with them was perhaps the nicest I ever

Matrix was referred by a good friend if mine, so disappointed by my experience. I will keep to facts here. I had brakes and rotors replaced last summer. First go around, rotors were making noises so brought back. Technician confirmed

These Guys Rock! I bought my car from Uniquely European with Lance who is also Amazing! Logan, Brian and Jesse have been so helpful getting me in and getting things taken care of when I need to bring my car in. They are up front with

After five years of getting my Mercedes serviced at the dealership, I decided to finally seek out other options (that did not make me feel like I was being overcharged for unnecessary work). My co-worker recommended Matrix, and I am

My entire experience at Matrix was excellent. We "rescued" our Mini from the dealer who sat on it for 2 days, never calling with a diagnosis of why the check engine light was on even though we had an appointment on the 1st day. The

My go to shop for all of our cars. Great group of people. The graciously put up with my strange questions and oddly specific mechanical requests. For a moment, after leaving the shop, I feel like I'm not a car lunatic.

My brother recommended Matrix Integrated. I needed a new battery and alignment on a low mileage BMW Z3. What a refreshing and pleasant customer experience. Highly recommend. This team loves cars and it shows!

Great experience here. They got my BMW in right away, diagnosed the problem, and got things fixed quickly and at a reasonable cost. Very responsive too, I appreciate that they communicate via text. Thank you.

Matrix Integrated is a fantastic company! We have done some work with them recently. They go above and beyond with customer service! Amazing people, Logan is awesome! He has great follow up, and

If you have a Porsche or other European cars, these guys are specialist. Porsche quality without the dealership markup. I always bring my Porsche 911 here.

Very impressive work and customer service from Matrix Integrated. I've been a customer since 2009 with a previous 2001 Audi A4 Avant and I

Our go to trustworthy shop for our vehicles. They do fast and quality work and provide top notch customer service.