McGrath Estate Agents Lane Cove

197 reviews

15 Burns Bay Rd, Lane Cove NSW 2066, Australia

www.mcgrath.com.au

+61294179600

About

McGrath Estate Agents Lane Cove is a Real estate agency located at 15 Burns Bay Rd, Lane Cove NSW 2066, Australia. It has received 197 reviews with an average rating of 4.5 stars.

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Hours

Monday8:30AM-5:30PM
Tuesday8:30AM-5:30PM
Wednesday8:30AM-5:30PM
ThursdayClosed
FridayClosed
Saturday8:30AM-5:30PM
Sunday8:30AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of McGrath Estate Agents Lane Cove: 15 Burns Bay Rd, Lane Cove NSW 2066, Australia

  • McGrath Estate Agents Lane Cove has 4.5 stars from 197 reviews

  • Real estate agency

  • "This review is primarily for BRENT COURTNEY and his immediate supporters, Jodie, Melissa, and Madeline"

    "This is a short note of my sincere thanks to our portfolio manager Brooke for taking such good care of us during the repair of the water taps in our rented apartment"

    "I had a worst experience of tenancy ever, from the beginning our lease was weird, first lease was 10 months only then the agent promised me second lease should be one year, but in the end only 6 months, then after 6 months they were totally silent ignoring our request of lease renewal and didn't renew the lease without any explanation"

    "I am writing to you to praise the communication and professional work of Brooke de Bree at McGrath Lane Cove"

    "As a long term tenant I had to deal with a number of property managers from McGrath"

Reviews

  • Neil Jenman

This review is primarily for BRENT COURTNEY and his immediate supporters, Jodie, Melissa, and Madeline. Every day - through our Jenman Support service - we are asked by home-sellers to help find the best agents in any area to sell their homes. That is no easy task given the dreadful standard of most agents. How I wish all agents were as good as Brent Courtney. The BIG difference between Brent and most agents is that Brent puts the interests of our sellers ahead of his own interests. We have an eight-point check-list that we ask all agents to comply with. In short, this checklist says that agents are not allowed to rip-off home-sellers. Most agents refuse to agree. Most agents refuse to listen. With most agents, it's all about them - including many in the McGrath network. But not Brent Courtney. I cannot begin to state how impressed I am with the genuine decency, integrity and humility of Brent. What's SO GOOD about him? Well, first, he offers our sellers no charges until their homes are sold and they are happy - none of that rip-off upfront advertising scams with our sellers. And second, he knows how to get the very best price. He sold a home in Lane Cove for a massive $400,000 more than the other agents quoted. The owner confessed to having a "pathological hatred of agents". But not Brent and his angelic ladies. He was so impressed. As am I. If you are selling in or around the Lane Cove area and you are not using Brent Courtney, I believe you will be paying too much in expenses and, worst of all, under-selling your home. If every agent in Australia was like Brent Courtney, I would be out of a job. He is in the top 1% when it comes to doing what is best for clients. Call him and see if I am right. Thank you Brent and your angels. At Jenman Support, we will be recommending all our sellers in and around Lane Cove to choose you - and no one else.

  • LIANTI JI

This is a short note of my sincere thanks to our portfolio manager Brooke for taking such good care of us during the repair of the water taps in our rented apartment. I phoned Brooke regarding the broken and leaking water taps. She sounded very friendly and enthusiastic over the phone. After carefully listening to my description of the water tap problems, she explained the reporting process to me and gave me very clear instructions on what to do next. Minutes after we finished the conversation over the phone, Brooke sent me an email with the information I needed. I was very impressed by how quick she sent me the email. Our following communications were mainly through emails. Brooke replied my emails promptly and I always got an answer from her on the same day I sent an email to her. She was extremely efficient in contacting the landlord and obtaining approval to send plumbers as well. During the process, she sent me emails to let know how it is progressing, and she followed up with me after the repair to make sure everything is OK. The time she took to resolve the whole thing was a lot shorter than I expected. This was a great help to us since the broken water taps caused us a lot of inconvenience. Brooke showed genuine care about our inconvenience and concerns, and she demonstrated a very high level of professionalism and commitment throughout the process of helping us. I really appreciate your help, Brooke. You are awesome! You have made things a lot easier for your tenants. I wish you all the best in your future work!

  • Noriko Nakanishi

I had a worst experience of tenancy ever, from the beginning our lease was weird, first lease was 10 months only then the agent promised me second lease should be one year, but in the end only 6 months, then after 6 months they were totally silent ignoring our request of lease renewal and didn't renew the lease without any explanation. Finally we decided to end our tenancy. After we returned the key, they were silent for two weeks ignoring my several emails. Then I claimed the bond refund online after two weeks, then the agent called me instantly. it took two weeks to get a final condition report. the agent picked small stain on the floor, took one months to make up mind how much they wanted to charge us, it took me a month to get bond refund. eventually they tried to charge us $300 for a compensation. its very slow response action and not professional service. The agent also asked me to change my old Google review regarding this agent from 1 to 5. I don't think they should ask to change the Google review, that's not fair to the consumers.

  • Kylie Sherwood

I am writing to you to praise the communication and professional work of Brooke de Bree at McGrath Lane Cove. I have been renting for over a 15 years, while currenting a Lane Cove North property since February 2015 and I have never had a property manager so on top of their role. Not only does she ensure that residences are notified in a timely manner on any strata requirements/issues or inspections, but she also handles tenants request for assistance or repairs with confirmation of receipt, eta, updates and outcome. As a tenants, It can be nerve racking asking for assistance with repairs or assistance from real estates, but not only does she make herself available but is also very approachable. After having so many managers handling the apartment over the last 3 years it is so refreshing to have Brooke. And I’m sure any owner would be pleased to have their property investment under her management

  • mica g

As a long term tenant I had to deal with a number of property managers from McGrath. and they have been totally useless when organizing work to be done in apartment. Replacing the basin cabinet took 6 weeks to be finalized and mess left in the bathroom during that time. Replacing wardrobes was organized beyond belief. Joinery person put the wardrobes without backing, with render exposed, unpainted walls. Robes were complately unusable because of crambling render. When I contacted the property manager she was surprised and agreed that the job was not finished. She let me know that there was cost involved in finishing the job and that she will talk with the landlord. I have not heard back from them in 5 weeks. I had to improvise the backing so that I can continue to use robes. If you have any choice, avoid them as a tenant. Experience is humilating.

  • shaurya visen

We just had the absolute worst possible experience with McGrath Lane Cove (this was after we have had very pleasant experiences with Jellis Craig and Raine & Horne in the past). They are very biased and have absolutely no respect for the tenants’ views or the facts. They expected us to pay for everything that had ever happened to an extremely poorly maintained/old property. This was almost entirely because we broke the lease early (although we did pay the termination fee) which clearly did not please them. In my 8 years of renting 5 properties (across Australia and Hong Kong) have never had such a pathetic experience. An agent should adequately listen to the points of view of both the parties (and just not side with the landlord). Would highly recommend avoiding them and possibly for the authorities to look into such high handed behaviour.

  • Chad Hamman

My wife and I were really unfortunate to lose out on the opportunity to rent a place our hearts were set on due to the owner changing his mind a few days before we meant to move in, which really caused a sense of panic as we had already let the current landlord know we were moving out and had already arranged everything for the move. We really owe it to Brooke in conjunction with Deborah for really taking our situation to heart and quickly arranged for us to view apartment in the same location which turned out to be an even better apartment than the one we lost out on! So we just want to say a huge thank you to Brooke for saving the day and finding us an apartment we love and in time to make our move out a very smooth process! Chad & Megan

  • Kevin Preston

I can not fault the team at McGrath Lane Cove Michael Ferguson, and Amy Coassin, for their honesty with the situation in rental accommodation with in the area and I was confident that they would be able to get a tenant and look after it and me. In quick time they had paper work, pictures taken and advertised on the McGrath Web page. Soon after I was informed that a potential tenant had filled in the paper work and wanted to move in. After a short time i was information credit card, work and personal information given was verified, on that I agreed to the rental agreement. During the rental process I was contacted by Anastasija Kaplanis to make sure I was happy with with the tenant and to contact her If required. Kevin

  • LJ Ferrara

We were so lucky that Sam does his job damn well. We were lucky enough to be the buyers but it was a house that didn’t come up in our searches because of a small variation in our criteria. Sam is smart and hit the phones to house hunters & buyers agents, calling around about this off market property. We would not have even seen our dream home. We moved fast and was thankful that communication between us, agents, other parties and the vendors was swift. We recommend Sam, to our friends & contacts who have sold, because he doesn’t play games or mess about during such a stressful, important time in someone’s life. Highly recommended to buy & sell through if you want stress free success.

  • Nick Florek

I asked for Krystal’s Manager’s email so I could let you know that the service and response from Krystal has been awesome! I leased my property through A previous McGrath agent and Krystal has taken over this account and has been really great. She responds immediately, always follows up and is really nice to chat with. I’ve dealt with several leasing companies before and McGrath always has the most competent and trustworthy agents. Krystal, as you have probably heard this before, is one of the best ones I’ve worked with. Thanks for employing quality agents. As a national sales manager for a large company, it is refreshing to deal with someone who knows what they are doing.

  • Liam Stanwell

If you're looking for a real estate that provides a high level of knowledge, prompt, efficient service and a high standard of care for both the tenant and the landlord, Lane Cove McGrath is an ideal choice. Having rented multiple properties across Sydney in the last 5 years, this is the first time I've felt that the Real Estate was actually invested in the welfare of both the landlord AND the tenants, always seeking a more than reasonable middle ground with a lightning quick response time to any issues that arise. I couldn't recommend my own property manager William Geist more highly, as well as the entire team at McGrath Lane Cove.

  • Dimitriy Tulabaev

I was one of the tenants. It's been 2 months since I vacated the apartment and still have not received my bond back. I was trying to call to the property manager Jasmine Oppy, but she never answered. She also never replied on my e-mails. During the last 2 weeks I have been spoken with different people at McGrath Lane Cove, but all of them seem hopeless. I still did not get my bond back. It is a very big disappointment how they deal with tenants and clients. That is for sure, if I am gonna buy my own property, or sell it McGrath won't be on my list of Real Estate agencies to work with, until they will improve their customer service.

  • Simon Martin

Absolutely hopeless, where do I start! Had to follow up on my notice to vacate 3 times (I think they didn’t tell the last owner that the tenants had moved out until after they had done so) Withheld bond for 2 weeks after agreeing to release it and then decided they would withhold the bond for an outstanding fee (which I wasn’t made aware of until 2 weeks after I’d moved out) Was a tenant for 18 months and I had two different property managers, wasn’t advised of the changes. Terrible at maintenance requests, ended up having to contact the landlord directly. Offered $35 to take this review down or change to 4 stars! Avoid if you can!

  • Fiona

I have very much appreciated the excellent service received from William Geist of McGrath. When he was conducting a routine inspection, he arranged an early morning appointment so that I could be present, was punctual and removed his shoes (without even being asked) prior to entering. William is polite, professional, and very efficient. Recently, when we asked if flyscreens could be installed, William liaised with the owners, organised for a handyman to do a quote and within a couple of weeks the job was done! I really appreciate William's efforts and I highly recommend him as a property manager.

  • Vaha Vaokakala

Aisha is a great leasing consultant, prompt and easy to deal with. Problem with first property manager, well, no one from McGrath LC office communicated that we had no property manager. Only knew when we reported a problem with the hotwater system, when we were given the run around as no one was handling the property we were at. Krystal Li took over half-way through our one year lease contract. She has been great, always reply to my emails on time. Would recommend McGrath Lane Cove to others!

  • Jenny

I would like to thank William Geist from McGrath Property Management Lane Cove, who looked after the tenancy of our house while we were living overseas. William was responsive and good to deal with especially when there were a few problems with the tenants, which is not uncommon in the circumstances. He arranged the regular gardening for us as well as some electrical and other minor repairs. We appreciate all that William did for us and would recommend him to others. Thank you William.

  • Rosaline Babayan

They cared to update information about a property I was interested in, online but Deborah did not contact me with updates as soon as she got it! Hmm not sure how to respond to your review so I will do it here, Clearly only one person can be accepted for a property however you did not care to contact me sooner even though I had contacted you and inspected the property a week in advance. Also, your leasing team never got in touch with me shortly after this review.

  • Marianna Matha

We had one of the worst experiences with McGrath, in the year we stayed as tenants in a rental they managed. Our agent got sick at the beginning of the tenancy and nobody in the entire office thought of replacing him or at least allocating the properties under his care to someone else. We had to speak to someone different every time for the major issues that came with the rental, and of course it took forever to get anything done. So glad we moved.

  • Judith Courts

I have been a Tenant with McGrath Lane cove since December 2016 The service provided by the property manager has been excellent. The current Property Manager Ms De Bree has been very efficient . Any questions or concerns about the property have been dealt with in a timely and efficient manner. Tradesman have been of a high standard and have communicated well . This provides a feeling of confidence and safety which are essential for all concerned

  • Jay Ahuja

We were fortunate to work with Krystal who was our point of contact at McGrath, Lane Cove. Krystal is incredible in terms of her local knowledge and helped us every time we reached out to her for any issues with the property as tenants. Krystal is super prompt and always reachable. Every interaction that we have had with Krystal, she helped us reiterate our belief in her customer first approach. I would not hesitate to recommend her highly.

  • Lintang Wati

Aisha Skaf at Lane Cove McGrath has been an exceptional agent. As a tenant, she has been fast to respond to any queries about the property. We initially missed the scheduled inspection time, and Aisha took her time to come to the inspection location within 10 minutes, rather than rescheduling the inspection for another day. She’s extremely approachable and understanding, absolutely recommend her. Both a quality agent and company.

  • Arth

I've been enquiring about an apartment for 2 weeks to ask for info and schedule an inspection. I've called, sent messages and emails multiple times, was told i was going to receive contact by a responsible soon, but I've been totally ignored and in the end it turns out the apartment had already been secured by someone else because the lease advertisement hadn't been updated for 2 weeks. Ridiculous and unprofessional

  • Oliver Kingsley

Here's something I'd never thought I'd say about a property manager in Sydney. Andy Ng is highly professional, efficient, responsive and so pleasant to deal with during and at the end of my tenancy, all of which makes him truly different from all the realtors out there. It is imperative both tenants and landlords choose their agents wisely, and I think Andy makes great property manager for tenants and landlords.

  • Denzh V

Dealt with 3 different property managers in the space of 3 months. The rental property we were at, the landlord was very hesitant to do any repairs (took weeks to convince them to install a bathroom fan). The area manager threatened to hold our bond if we pursued our case in NCAT. Moved in Feb 2020 and moved out in June 2020. However every time I called, the receptionist was very nice and helpful.

  • Sally Tanoto

Our experience dealing with William Geist has been extremely pleasant and reassuring. William is very responsive, both emails and phone and his professionalism, work attitude and ethics can not be praised highly enough. At its heart property management is essentially about being reliable, resourceful, well organised and communicating well, I can confidently say he nails all those points.

  • amir akhoundpour

Worst property management experience, they don't care about customers. they have been managing our property in lane cove , every time need to contact them, it will take 2-3 weeks to get back to us if they would! property reports supposed to be sent every 6 months, we only received one in the last 2 years. I had to manage many things for the tenant directly as McGrats agents are too busy

  • Natasha Nasrulla

Krystal has been managing the property and lets me know of any issues that invariably come up. She's very prompt and gets back to me quickly with answers to any questions I may have . She's very accommodating e.g she organised for me to be at the last property inspection as I was thinking of renovating the property. She is an excellent property manager and Mcgrath is lucky to have her.

  • Oliver Martin

It is a shame that the stars only go up to 5. The property management team are simply outstanding; they go absolutely above and beyond! Deborah, Manuela and Madeleine have worked tirelessly and made every effort to accommodate to my needs as a property owner. I recommend McGrath Lane Cove to anyone looking for a property management service that delivers results with no hassle.

  • Adam B

The team at McGrath have been very good with their customer service. Speedy replies and attention to the needs of my tenants. Also the tenants they have sourced have been very good so that says a lot about their vetting service. Also it all just makes the end of year reporting for taxes much easier and I don't know how I would have managed it from a distance with out them.

  • Helen Georgiadis

William Geist from McGrath LC has been looking after our investment property for just over a year now. He has been wonderful from day one. His efficiency, knowledge and can do attitude makes us feel that our property is in safe hands. He is an absolute credit to McGrath Real Estate and we would have no hesitation in recommending William to family and friends.

  • Patricia Rodriguez

My experience at the beginning wasn't so good with my property Manager, sometimes i didn't get reply or solutions to my requests. However, I have to say that my bond Inspector (Felix Lin) was a very professional and kind person who judged fairly. I am very happy with the outcome of his work, his colleagues Rob and the receptionist. Thank you.

  • Carol Murphy

My experience with McGrath has been inconsistent until William Geist took over as property manager. He is professional, helpful and quick to respond. I've valued dealing with William and my impression of McGrath greatly improved since his involvement. Thanks William. I hope they hold on to you as I know you represent the business well.

  • N M

McGrath, specifically William Geist, is terrific. We are based interstate, and are thankful we have Will who looks after our property as if its his own. He provides a pragmatic cost effective approach to maintenance and improvements, while also being very proactive with our tenants. Best property manager I've come across.

  • Jennifer Vinton

I just want to comment on how fabulous my new property manager Jessica Barnes is. Since she has taken over looking after my property things have improved by 100%. If you are looking for a fantastic property manager Jessica is the one ! Thanks so much Jessica for all your support to date. Cheers Jennifer Vinton

  • Kunpeng Liu

Jessica is a very responsible property manager, who is professional on managing our house. She takes good care of our house, and it has been kept in a very good condition until now. She is also willing to help and support if you have any queries. We really appreciate everything she has done for us. Thanks

  • Jennifer Calacoci

My housemates and I are renting through this agency. They have been exceptionally communicable and continually provide a quality service with their quick and friendly responses. I have personally rented for many years, and this is the most professional and responsive real estate agent I have liaised with.

  • Monica Tirkey

Couldn’t’ fault Annie and the McGrath Estate Agents Lane Cove team with assisting me with organizing everything. Easy and Professional. The Property Manger Annie has a willingness to solve issues in a timely manner and with her fantastic communication skills it made the entire experience easy. Thank you!

  • Kevin Yeung

William G from the McGrath LC office has been very helpful in vacating the tenant on our request. He has been persistent and patient in following up as the tenant did take the whole 3 months to move. The final inspection was done very professionally and very thorough. I can recommend his work to anyone.

  • alicia Moodley

Amazing, not often have I had the pleasure of being treated with such respect and courtesy from a Real Estate Agent as a tenant. They are great communicators, and get things fixed when needed in a very speedy manner. Happy tenants stay is all I can say to potential landlords wanting to find an agent.

  • Emma Ramsay

William Geist has managed my rental property through lane cove McGrath. He has always provided an excellent and professional service to me. William has always responded to my emails and phone calls in a very timely manner and sorted out any issues with my tenants! I highly recommend lane cove McGrath

  • Jennifer Hutchinson

William Geist has managed our property with McGrath at Lane Cove for over a year. In that time we have found him to be extremely professional, he has a great approach to any problems that arise, a very positive attitude and great communication. McGrath is most fortunate to have William on their team.

  • Mrs Costie

William Geist from McGrath Lane Cove is fantastic and one of the best Property Manager's we have ever had the pleasure of working with. William's organisational skills, professionalism and follow up are very rare, as is his positive and helpful attitude! Thank you William so much for all your help!

  • Audrey McGuinness

William Geist has been outstanding in managing the day to day issues that have arisen at our recently rented property. He has done a great job dealing with the tenant's issues in a timely and courteous manner and has also represented us well as the owners of the property - thank you William!

  • Mihran Ishka

I was recommended to use McGrath Lane Cove by an acquaintance who uses Deborah Kingston and her team to lease their properties out. Deborah and her team have been great, finding a suitable tenant in a timely manner. We are very grateful of the teams commitment and high level of service.

  • Dee K

I’m dealing with Aisha Skaf from McGrath Lane Cove as my agent. I would definitely recommend her. he’s reliable and easy to communicated with. She’s dealing with cases promptly and keep you updated. Which is makes the process much more easier. I would highly recommend her with no doubt.

  • Christina Pagliaro

McGrath are a stand-out in their approach to leasing. Our leasing agent Anastasija Kaplanis haws been incredibly responsive, professional and friendly, and has made settling into our new home as good an experience as once could want. Thank you McGrath. It's a pleasure dealing with you.

  • Emilie Lemasson

Madeleine and her team are just the best real estate agents. We have just signed a lease trough their agency and they have been so attentive and helpful which is a rare thing when you are in the rental market. We will certainly be talking to them when we are ready to buy a property.

  • Ellyce Saffrett

I can’t rate Annie at McGrath Lane Cove, highly enough! She was extremely helpful and understanding during my time of need. Throughout my tenancy, any issues that arose, were attended to and resolved without delay. I appreciate your compassion and, understanding. Thank you Annie.

  • Paige Sanderson

I am thoroughly impressed with my Property Manager, William G from McGrath Lane Cove. Will is friendly, attentive and always responds to any request in a timely manner. It's rare to come across a Property Manager who treats tenants with respect, providing a 5* service.

  • Anuj Nijhawan

As a tenant for 11 years, at the same Lane Cove property, I give McGrath top marks for being professional, supportive & prompt. A special mention for my current Property Manager, Annie, who last week ensured that urgent repairs at my home were carried out effectively.

  • Harshit Mistry

My initial experience was not great, however post Krystal became property manager it did improve.she was helpful and accommodating in the requirements. McGrath should really look into ensuring customer experience is seamless across irrespective of property manager.

  • Anthony Cohen

Thanks Anastasija for always dealing with any issues that arise with our property. We are very happy with the way you deal with whatever comes up with no prompting from us and we appreciate you always being easily reached if needed. Well done! Tony & Mary-Ann

  • Daniel Bautista martinez

We've been supported by McGrath Agents Lane Cove for almost 2 years! We want to shout out the great work, efficient communication, and always kind attention from Anastasija Kaplanis. She always understands our position, and tries to help at her best. Thanks

  • Barbara Bierach

Great service from a dedicated team! McGrath Lane Cove has been looking after my property for a few years now and the support is second to none. Khyati Halani and Anastasija Kaplanis both deserve particular praise: ladies, thank you for all your good work!

  • Ben Choy

My property manager, William Geist has provided an exceptional service over the last 12 months. He is prompt and clear with all communications, and has served our tenants and I well. Highly recommended, and will seek out his services again in future.

  • Matthew Allport

As a tenant, Andy has been great to deal with from day 1. Very responsive and treats us as though we are his client which is quite different from other property managers I have dealt with in the past. I would highly recommend McGrath Lane Cove.

  • J Bozier

McGraths of Lane Cove have looked after my rental unit for many years. On the 2 occasions I have needed a new tenant one has been found quickly. I would like to mention all the help I have received from Krystal Li during my recent renovation.

  • Mani Veiszadeh

We have been looking for a new home for 3 weeks and have seen at least 50 properties and 50 Agents. The award for the most professional, friendly, and responsive agent goes to Jess Hurley from Lane Cove McGrath. So professional and charming.

  • Jorge Gonzalez Miranda

As a tenant, I feel satisfied with the service. They respond on time, follow up on topics, and assist when needed. Our Portfolio Manager, Anastasija Kaplanis is very responsive. I would recommend doing business with McGrath Lane Cove.

  • Patricia Wang

We are very happy with the level of service from McGrath Lane Cove. We have been customers since 2017. They are very prompt regarding all of our questions and always courteous and helpful. Excellent service, highly recommend them.

  • Eric Baterna

We love Anastasija Kaplanis of MCGrath Agents Lane Cove. She has always exceeded our expectation in terms of everything! Professional, friendly, quick, and delivers consistently. Our thanks to Anastasija. Keep up the great work!

  • Oscar James

Vanessa and Raymond are the most amazing property managers and have always been there for me when I need them most and have been very understanding with some situations I have been through and could not recommend them anymore.

  • Daniel Hu

It is so easy to work with Anastasija at McGrath. She has been managing our investment property for a year so far. She is very professional, very efficient and always gets onto the requests in a timely manner. Very happy!

  • ercokluk

Terrible customer service. The property manager Jess Hurley did not turn up at the agreed inspection time and next morning she sent a text saying that the properly is leased. She did not even apology for not turning up...

  • Chris Grisdale

Ever since our rental agent changed, Vanessa has been extremely helpful and responsive with maintenance and other requests to the landlord. Generally, with most rental agencies, this is hard to find! Great work McGrath.

  • Mary OConnell

I only recently move into my rented property and really happy with the service I have receive. My property manager William Giest is a warm and friendly person, I am so glad he is my property Manager for my rented unit.

  • Element Strata

Ken Zeng is an active and responsible property manager in taking care of the maintenance issue to the properties that he manages. Highly recommended on his professionalism and the quality of the customer experience.

  • Chris Drake

Anastajia Kapilan has been pleasant, efficient and diligent and highly recommend her to others seeking a Property Manager for their rental property. Always gets back to me promptly and with up to date information.

  • Arabella Alami

Anastasija from McGrath Estate Agents Lane Cove has been an excellent agent. Anastasija has gone beyond at mitigating needs between owner and renters. The most professional and effective agent I have come across.

  • O C

Great service from Aisha Skaf leasing consultant @ McGrath LC office, , who answered all my enquiries promptly and guided me through all process to get the property leased in no time. Very helpful. Thanks Aisha.

  • May Chew

Andy has been very pro active in ensuring that both my and the tenants well being are taken care of. Good at communicating and has been very helpful with works that has to be done with the property. Thank you

  • Jade Redmond

Brooke has been a pleasure to have managing my rental property - before that I found it difficult to ever get a reply or get an answer. Brooke gets back to you straight away and sorts any issue out promptly.

  • sputnik vonmac

Can't recommend and endorse Anastasija Kaplanis more highly. Attentive and responsive, diligent, highly professional, clear and easy communications. One of the best Property Managers I've had experience of.

  • Timothy Spohr

Awesome Leasing Consultants and Property Management Team. We just leased a unit through McGrath Lane Cove, and the whole process was seamless - they even let us sign the lease online! Highly recommended!

  • JOSEPH TRINDER

Krystal and Rob have been fantastic to deal with and i would highly recommend them. If you are looking to rent or choosing a property manager they will meet your requirements and go beyond expectations.

  • Xiangyun Chen

I can get quick help from the McGrath team for any issues with my rental property. Anastasija has a very good level of professionalism and patience. Thank you for helping me with a lot of things

  • leanne mcdougall

Horrible experience. Unprofessional, spent full tenancy with broken items in rental house and at end of tenancy they tried to claim the bond back for those items and more. Avoid at all costs.

  • Yui End

Thanks to Krystal Li (Lane Cove McGrath) for your fast response! As a rental tenant it means a lot to get a rapid reply from the agent when it is in need. It shows that she cares. Thumbs up!

  • Kara Laird

McGrath North Shore, Sydney have been fantastic to work with and I have no hesitation recommending the services of William Geist and Madeleine Tuxworth (property managers). Thank you guys!

  • Isaac Semisi

Looking for a new place is always tough, but it was made easy by Aisha and her team at McGrath, Lane Cove. Things moved quick and communication was succinct. All in all, a happy customer!

  • Yasmin Subba

You probably pay people to give you five stars Agent did nothing to help with a wellbeing-threatening situation - seems like your staff care more about money than about tenants …

  • Souren Yacoubian

Very happy with their service. Quick response to my emails and calls. Easy and straight forward communication. Deborah and Ana have been great. Highly recommend working with them :)

  • Peter curro

William Geist has been a pleasure to deal with at McGrath. Prompt communication, results driven and always focused on mutually beneficial outcomes for both Owner and Tenant. 5 Stars

  • Jesse Chain

After dealing with my fair share of property managers, I have to say William was one of the most transparent and professional agents I have ever dealt with. Would highly recommend !

  • Nathan Belleville

Have been a tenant for the last year and the service has been exceptional and easy to deal with - always prompt communication and follow through of any issues! Thanks Anastasija!

  • Sydney Ma

William Geist from Lane Cove McGrath has been very helpful in managing our properties. His thoughtfulness and attention to detail is what makes his professional service exemplar.

  • Jake Hardy

Karl Ferguson is a fantastic agent who achieves great results. He is very professional and friendly and I have no hesitations recommending him to anyone looking to sell or buy.

  • Barrie Griffiths

Great service! Krystal is always prompt with replies and has empathy and emotional intelligence which is awesome when you're a tenant. Staff are always friendly and welcoming

  • Centurion Constructions

Anastajia has been extremely responsive when dealing with storm damages,we have managed to get the make safe done within a few hours and the bathroom back in working order.

  • Helena Van der Pluijm

Anastasija has been an absolute delight to deal with. She's efficient, friendly and gets back to us in a timely manner. She's a great conduit between us and our tenants.

  • Mike SZCZEPANIAK

We have been very fortunate tenants to have Anastasija as our agent looking after our property. She has always been very courteous and responsive to all of our requests.

  • Tim de Vere White

William G was efficient during the check out from our rental property, he was fully contactable and was able to resolve some minor issues in a very satisfactory manner.

  • Pushpita Nomani

I have been pretty impressed by their service. Specially our property manager Brooke de Bree was very cooperative and responsive. It was a pleasure working with her.

  • Jay Papa

Annie McKay-Hines was amazing to deal with. Very accommodating and responsive while keeping me in the loop every step of the way. Highly recommend McGrath Lane Cove

  • J Hui

William Geist of Mcgrath (property manager) is particularly good , regularly showing attention to details, thinkfrom customers’ perspectives and responds promptly.

  • Jhen Gutierrez

We are working with McGrath Estate Agents with the common client and they are always friendly and helpful whenever I have queries and request. Kudos, Team!

  • carla jones

Dealing with Rob Wicking has been very impressive. His attention to detail and professionalism is amazing. Thanks Rob for all that you've done for us.

  • Priscillia Lewinsohn

My experienced with Anastasija from McGrath Estate Agents - always responds quickly & effectively to any issues or enquiries that we raise with them.

  • Trevor Gardner

I have found Anastasija Kaplanis of MCGrath Estate Agents Lane Cove to consistently deliver results in excess of expectations. My thanks Anastasija.

  • James C

Great property management service, extremely pro active and easy to deal with. I would definitely recommend them to manage any investment property.

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