On 06/25/18 I came into the shop because my battery had died, and I had a warranty on my battery with them. I asked what the problem was because I just got this battery in February of this year. After the car was inspected I was told that my alternator needed to be replaced, and since my car had a "Mini Heart Attack" as Steve put it I would need my battery replaced as well. Not really having any other options at the moment I asked how much would cost to have the alternator replaced, and after 5 minutes Steve came back to me with $585 for a new alternator and $485 for a used one and these prices include labor and installation as well. So at this point I'm lost because I do need my car for work but at the same time I don't have this type of money to spend on my car. So I asked being that I am a long time customer for over 2 years and 2 cars would you guys take payments and I was told no. Then I asked, can I just get my battery replaced and come back on Friday, I was told that if the battery was changed that it would died in another 3 months, and that the warranty on my battery would end today. I told them that I would just take the battery and that I didn't care if the warranty ended I was told that the battery would only last me 24hrs and then die. So I said I'll just take the car home and park it I don't have that kind of money right now to fix my car. The last words Stan said to me was that I would get stuck some where. When I got home I started calling around and found this shop that rebuilds car parts and they quoted me $135 for my alternator brand new because they didn't have any in stock. All I had to do was find a mechanic to put it in for me, which I did and I was on charged $75 and he even came to my house to fix the car. I only ended up paying $220 which is a whole lot cheaper then what this Father and Son tried to rip me off for. I can understand doing this to new customers but I guess because I'm a female and that I don't know anything about cars they could pull one over on me. There's to much technology out there and even as I sat in the shop waiting for the quote I found an alternator online brand new for $109 plus tax. I don't appreciate scam artists I'm not from Arizona, I'm from New York City and you have to come around that block pretty hard to steal from me. I work to hard to give my money away that easy and my alternator was the third car part that was quoted high price to me. I just gave them the benefit of the doubt that maybe this time would be better. Now I'll do my business where I know that I'll be paying for quality work and NOT BEING ROBBED.

I have been to this business several times due to having a older vehicle with higher miles. As a woman, vehicle repairs and problems are not my specialty. I know how to fill up my vehicle at a gas station. I feel extremely comfortable with Scott and his crew and that I won't be taken to the cleaners with unnecessary repairs or add ons. One shop I had gone to as I needed tires advised they noticed my control arm bars were very loose and needed to be replaced immediately as this was dangerous and could cause a accident. They would be more than happy to take care of it now for me for 1450.00 right now as the tires were already off so would save time as well. This of course left me startled and very anxious, I wanted to get Scott's opinion before making any decisions. Drove straight to Scott at Miller Auto Shop and yes the bars were loose and would need to be replaced down the road. I still had time and would not have a accident because of how loose they were. When I was ready it would be 550.00. He could of very easily agreed with the other shop and to tell me yes this needs to be done. He chooses to have morals and standards and treat his clients with respect. This is just one example of why I am very grateful for having a mechanic with morals and standards and not have to lie to get business. Very appreciative of being treated as a human being and not a dollar sign. Being in business you need to make money of course, this does not mean you need to be greedy and take folks for a ride. Two companies doing the same job but one is 900 more. How sad and disgusting. Scott and his staff will be honest and fair and take care of you. I will not go anywhere else. His ethics speak volumes.

Under new management been coming here for more then 5years when Steven and his son were the owners. Definitely agree they’re out for your money. If I could’ve rate it less than a one star definitely would. Been coming here for many many years and never had an issue. Decided to give it a try with the new management and sure enough, gave me more issues. Came in to get an oil change and and they broke my hood. So I had to drive it that way for a couple days bc they weren’t able to fix it the same day we came in due to the fact it was going to take a while and they closed in a couple hours. Kim explained to us how we wouldn’t have to pay to get it fixed since they broke it and even reassured my husband over the phone that we wouldn’t pay for the LABOR, we would only pay if we needed a new part, so we come in again and surprise, we had to pay! It’s not even about the money, it’s about the customer service of the new management and not understanding. We had no problem paying for a new part (if needed) but why pay for something they did? How reassuring is that? To come to a place to fix their mess. But We didn’t even need a new part!!! Which wasn’t the agreement that Kim had come to with us. Why would Kim even set that expectation when Scott (her husband) is just Bluntly rude and not understanding that, they broke it. Never again! Not one to ever write bad reviews but this one totally deserves it so you know what you’re getting into! Bad experience, wouldn’t recommend this place to anyone! Save your money and go elsewhere!!! Not to mention several customers coming in complaining about their check engine lights coming on right after they left the place.

Took my vehicle in my check engine light was on and needed to go through emissions. My friend from church referred me to Miller's auto repair it was fixed fast , more importantly they were very professional, honest and the price was very reasonable . My vehicle was just serviced with oil change and alignment at one of these chain mechanic shops they told me my rack and pinion needed replacing and it would be about a 1,000 dollars. So when my check engine light came on and i took my vehicle to Miller's to get that fixed i asked Scott if they could take a look at the rack and pinion and give me a quote on it He told me that there was no evidence that the rack and pinion needed replacing .Miller's Auto repair saved me money I appreciate their honesty, integrity, and professionalism they are very reasonably priced ,they are my new mechanic shop from now on and I will spread the word . If your looking for a mechanic shop look no further go to Miller's and talk to Scott. Thank you Miller's Auto . Joe R.

I've been looking for a new place to service my cars because I'm tired of people lying to me about what's wrong with my cars and trying to sell me things I don't need or using scare tactics to get me to get work done that doesn't need to be done right away. I found that place here and will be giving them my business from now on and recommending others do the same. Friendly, knowledgeable staff. Prices are more than fair. This place has the feel of a "mom and pop" hole-in-the-wall type of place, but know know you're getting quality service. They didn't talk down to me because "I'm a girl" and I couldn't possibly know anything about cars! Also, when I told them my key fob didn't work, Scott (the owner) said it was probably a dead battery and popped a battery in for me and now my key fob works! He also gave me a lift home when I asked which was very helpful to me. I'm very grateful and, as I said, I will definitely be back.

These guys are not out to make a buck off the less auto savvy. I came to them for an oil change, and a second opinion on a quote. They reassured me that the suggestions were not needed in my case. They did point out that my transmission was leaking. They fixed that with no extra charge. I was so impressed that I brought in my wife's van for an oil change. God was on our side because the break pads were almost gone. They very meticulously showed me the problem, and after I gave them the go ahead, they fixed it. These guys are great. Their honesty was very refreshing. I can't say enough about these folks. 12/29/2020 Update A friend from church who read my reviews of Miller had some work done. I asked him to let me know how things went. This was his response "Very satisfied with the work and pricing. They were very honest." Good job folks. I hope this helps send business your way.

This place was awesome to say the least i just bought a new car and the car was having a leak a bad leak no idea where it was coming from was hoping it wasn’t the water pump and I got quoted from other places for 1000 or more to fix that on my car. So someone referred me here and when I went there to check out my leak they said it was the thermostat at first then when they got into it more it was the water pump he called me saying that he would only charge me for the part and not labor which was awesome since I was getting stressed out about the money ended up with a 600 dollar charge for everything they fixed which isn’t bad at all from what I was expecting made me feel comfortable that my car should be go to go and warned me about stuff that could happen highly recommend anyone to come here!

Me & my boyfriend have been letting these guys work on our vehicles for 2 yrs now. This place is the best. The minute you pull in you are greeted by Steve (dad & master mechanic) or Stan (son who works in office). They take the time to explain and show you any mechanical problems. Super nice & down to earth. My experience with other auto shops in the past always had at least $1000 bill. Didnt matter what problem was, it was gonna cost a lot. NOT THESE GUYS!! THEIR PRICES ARE SO CHEAP AND FAIR & LET ME TELL YOU THEY ARE GREASE LIGHTING FAST!!! Last summer i pulled in with anti freeze squirting out of my radiator in about 5 spots. It was 4pm & they close at 5pm (it was also about 115 degrees outside). MY CAR WAS FIXED BY 5PM THAT SAME DAY. I highly recommend this place to everyone.

I have used Millers for years. I’d never go anywhere else. They are reasonably priced and they fix all my car problems quickly and permanently. They are in the business of fixing cars, not marketing. My wife is always apprehensive about taking cars into garages because she feels like they condescend to women or take advantage of them, but she is 100% comfortable going to Miller’s. Everyone we have encountered there is top notch. They are not only professional and friendly, but are welcoming and genuine. The only reservation I have in recommending them is that if everyone uses them they won’t have time for me.

This was my first visit since the change in ownership. I had a 10,000 mile service done, and the experience was exceptional. The work was prompt and the pricing excellent!! One of the owners (Kim) raised the bar for the meaning of full service- she helped entertain my two year old while I cared for my infant- she actually helped with her the entire visit, giving her a tour with all the stops a toddler would enjoy. They provided cold beverages including juice for kids! Her friendly demeanor was above and beyond, as well as the quality of the work done on my vehicle. I highly recommend!

I called 30 minutes prior to them closing, to get an idea of what it would cost to get my oil changed and the check engine light diagnosed. They said to come in and they would take a look. After running the diagnosis, Stan told me the cause was the gas cap not being tightened down all the way. He didn't charge for running the diagnostic test, and I got a synthetic blend oil change for 35 bucks. I was in and out in less than 20 minutes. To me, that is THE definition of customer service. I will most definitely be coming back for any repairs in the future.

Hello friends :) I am writing on behalf of my father and our family. My father is a senior citizen, 86 years old and on a fixed income. He came into your show looking for help with his air condition which was not working and over 100 degrees. Your mechanic Steve took care of him as if he was his own father. Steve told him all he needed was a recharge. $79.99 later my father was back on the road. He called me with joy in his voice. THANK YOU THANK YOU . I will bring my car in to your shop for repairs Bless you

If you have been screwed over by any other repair shop and are scared to go to a shop to get your vehicle repaired come here they are not in the business of screwing there customers over I own 6 vehicles and bring them all here I have been coming to this shop for about 4 years know and have gotten the best damn service I have ever gotten from a repair shop this is a family owned business so I love supporting it even more they are amazing people here

Went to In & Out today without an appointment for an oil change. Found out that my front AND back brakes needed replacing (which I suspected). I got an oil change and all brakes for just over $290, which is very fair. I was "In & Out" in less than 45 minutes!!! This is a local Father and Son shop where I was treated with the utmost respect. They were so courteous and kind. I have found my new oil and brake shop for certain! Thanks so much!!!

I love this business! As a woman, I haven’t always felt confident (with other auto places ) that I wasn’t being taken advantage of. Miller’s is like Cheers….they always know your name! I’m not sure how they do it, but whenever I call, they can fit me in and take care of my issue, big or small. I pass other auto shops on my way to Millers, but the drive is worth it to get the service they offer. I can’t praise them too much!!

Great service. These guys did a huge job and dropped a new engine in my truck along with a full inspection of my vehicle. They were very happy to show me what was exactly wrong with my truck and what needed to be done. They communicated very well and kept me informed on the entire process. I will defiantly take both my vehicles to them for life. Thank you In & Out for your awesome service. My trucks runs like a dream.

My manager recommended me when another place quoting me 4k to fix my car which was stupid. I went in and they diagnosed my car in 10 mins, told me exactly what was wrong, gave me honest opinions about the car and gave me very good price repairing everything. I'm new to AZ and has been looking for a mechanic shop to trust for ever. I finally found it. Definitely recommend coming here for ANY service done to your car.

I've been a customer for 8 years. I go to In & Out Lube and Auto Repairs for fast and professional service. Last week the alternator failed. I took it there and within two hours my old Tacoma truck hit the road humming and purring. Once you have your vehicle serviced at IN & Out Lube and Auto Repairs, you won't go anywhere else for two important reasons: the auto technicians are topnotch and the prices affordable.

Another marvelous visit to my favorite auto shop! Although it was a simple oil change, Scott doesn't fail to make me feel the most confident with the service I received. He is very knowledgeable, kind, and not only explains everything to me but suggest the best for my car. I highly recommend Miller Auto Repair Shop to anyone who is having car problems and is looking for the most professional service.

If you're looking for a trustworthy auto repair shop, look no further. Every time I needed work done on my little truck, these guys would fix my car up in less than a week. They always make sure I understand what the issue is, what it means, etc. They're not out to just profit and make the most money they can, they actually care about the customer. I'll always choose Miller over a franchise any day.

I absolutely LOVE this repair shop. I've been going there for about a year for routine maintenance on my vehicle. My mother has had repairs done there as well. Neither of us has ever left disappointed. They are trustworthy, they do amazing work, and the owner is beyond accommodating and pleasant. They are always kind and helpful. I would refer anyone to them. They don't disappoint on any level!

Hands down the best quote for regular maintenance and repairs on European vehicles. I brought in my 2013 VW Jetta Sportwagen SE, they ran a diagnostics and repaired my vehicle for half the price I would have had to pay anywhere else. Thank you so much! This is forever my go to mechanic shop. Love that they work with you on payments. Their Snap payment service was amazing.

Had gas leaking out of my '86 chevy c20. The pressure valve was stuck open and was draining an amazing amount of fuel. Well, we couldn't find a valve that would not destroy my wallet so they thought outside the box to help me get back on my way. Thank you guys so very much for relieving this immediate stress and now I can go focus on more important things.

I would recommend this hidden gem to everyone. The guys here are super friendly and they LISTEN to you and what you are concerned about. Honestly who knows your car better than you right? This crew is attentive, quick to do their job and they are honest. I will continue taking my car back here for general maintenance and any mechanical needs that I have.

I had the team here diagnose and chase every issue i had with my 2015 GTI. They were quick, professional, upfront, very reasonable, and easy to work with. I do have experience in this field, and they out perform many dealerships or larger companies I’ve worked at or have interacted with. I’ll be coming here for all of future automotive work.

First time here and they make you feel like family. Experienced service and genuine good hearted people. Better quality than Ive found anywhere else and at a lower cost. Most fun I've had getting my oil changed if that's even possible. Didn't try to sell me on any other b.s. and were thorough. I won't go anywhere else now.

DONT TRUST THESE PEOPLE. Went to this mechanic and they tricked me in to coming in with a price 800$ . then i paid the 600$ i had. Then while they had my car they used all of my 600$ on labor and said that the price is $1800?? Thats 1000$ more than the initial estimate. These are dirty liars, NEVER GIVE THEM YOUR MONEY

This is an amazing Company and did a fantastic job on my truck. My truck had quite a big job to get done which took 13 hrs! They did a fantastic job and they have such great customer service! I will always use them and tell all my friends about them! Thank you! Fantastic prices and down to earth also!

I like the owners and the way they work. They explain everything in detail. The prices are great and I would recommend them to anyone. So if you need good work and dependable people to work on your car their the ones to go to. Thanks for all your hard work in getting our vehicle back on the road.

I have no relation to the owner or employees of In & Out Lube and Auto Repairs, but now I avoid going anywhere else. Each time I go in they provide excellent customer service and I'm in and out in thirty minutes. Their prices are very fair in my opinion. Thanks for your service guys!

I brought my 2020 Chevy Silverado that will not start. I took it to the dealership and we’re not able to start it so I had it towed home and Scott was able to pull my truck right next to his shop and found out it was a loose grounding cable nut, and now my truck starts like a charm

I think this might be my third service at this shop, not including oil changes. I always appreciate the care and attention they put into the work as well as the communication regarding the work. The prices generally seem to be about as fair as they can afford to make them as well.

I always enjoy going to these guys to have work done on my car. They are friendly and professional. They do top quality work at a reasonable price. They also give great advice about where to buy parts and they are very knowledgeable It's like having my car serviced by family.

I have had a bunch of work here done on my cars I have had engines replaced tires brakes oil changes air leaks and more they are always upfront with you they have never tried to scam me or given me a bs Diagnosis I have recommended this place and will continue to do so

They are very friendly and fast with no pressure they didn't try to sell me anything i didnt need i usally fix my vehicle myself so it was a big deal for me to take it somewhere i definitely picked the right place and i will come back for any other needs

I only take our cars to Miller Auto. Fast and personable. Getting repair work done is always an uncomfortable situation but Andre and his team never make you feel obligated. Always refer my customers to Miller Auto for an affordable and great experience.

NEVER AGAIN Stay a way. from This place Is good for in and out oil change only one you get there. This people are going to tell you there is something else going bad on ur car like brakes belts and more. Scamers..the good. Reviews are family related

Just had the best experience here. They did my oil change in 20 minutes and checked everything out on my car, identifying their concerns while not pushing me for a sale. Topped off my fluids. Great price and really comfortable. Highly reccomend!!

Okay, so I've had car AC issues happening since March, my compressor was slowly failing on me and the usual mechanic I go to wanted to charge me an arm and a leg... the past few months I have been going to a mechanic after mechanic and they

BEWARE!!! I went here to see about my breaks and they told me I needed breaks and rotors. Something didnt feel right so I waited and went to my grandfather when he was free to see if that was the case (he is a mechanic but i typically dont

I just want to say that the owner Scott Miller and his team are mechanics are awesome they are honest people that do help I was stranded on Central Avenue by Osborne and they took the time to go help me and to fix my car I’m so grateful to

This is a great business. I had an issue with my battery. They tested it out and determined that I needed an alternator. Even though they were quite busy, they went out of their way, and I do mean out of the way, to get the alternator and

This place is a scam. Sold me a used transmission for $4000. Charge me $1’800 for the labor. My transmission went bad in 6 months. Shame on you for taking advantage of a elderly person. Please stay away from them. Every dishonest people

I have taken my cars here for years and couldn't be more pleased with their service. They are very professional, knowledgeable, and only do what is right for the customer. I love this place and highly recommend using their services!

I took my truck in for a new engine. They quoted me a decent price and time and had it done by the time quoted and they communicated real frequently. which doesn't happen with other shops I've used. I would use them again!!

Went here for advice for my ac not blowing cold. It was too expensive but I asked as many questions as I could and they had no problem answering them. Ended up paying nothing and went to a cheaper shop to refill the freon.

This place is a dream. They are honest, upfront, terrific and workmanship. Plus I brought in my vehicle off the street and thought it was going to take hours, but it took them less than hour. I highly recommend this place.

Fantastic service. Scott goes above and beyond and so do all of his employees They get the job done quickly and correctly It is hard to find a good mechanic… Look no further Miller automotive is the place you want to know

Went in to air up my tires ! They looked the car over (engine bay)also suspension, checked my fluids, and topped off my oil just because! Great people here. Recommend the friendly environment and upfront pricing.

Everyone was very nice and easy to talk to. It did not take a long time and they didn't take me for all I have. I love Miller Auto Repair Shop and think its the right fit for anyone looking to repair their car.

Mr. Miller was very nice.He worked with me on paying the bill. There are not to many business that are willing to help. So if there is any one in Arizona that you need work on your car, take it to Miller Auto.

Went in to see if they can help diagnose the problem to my car and they did it, quickly and professionally. They also did an oil change at a reasonable price. I will be going back for sure for car services.

My battery died at a car wash located across the street from this business. They were kind enough to take me back to my car and install a new battery at a reasonable fee. Would definitely use them again.

I live in northwest Phoenix and decided to go get my oil changed by a business in the area. I was pleasantly surprised, they were very competitive, professional and genuinely care about their customers.

My family goes to this location, and I have never felt uncomfortable or ripped off, ever. They are professional, and the work they do is top notch. If you want a place that you can trust, go to Miller's

I enjoy going to this local small business. I prefer to give them my money versus the corporate folks. Scott and his team are always top notch and are honest, which I appreciate very much.

These guys are so awesome!!!!!! Prices are so fair and great! I don't know anything abiut cars but I knew my car needed a check up... they really helped me!!! ✌ Highly recommended! …

My daughter picked up a nail in her tire, on a whim pulled in to Miller Auto Shop and they changed the tire for me!!!! Veteran own, super helpful, and very professional …

Took my girls Honda Ridgeline in for a oil change (synthetic)...They had it done in 15 min. and topped off fluids etc..great team they have here I'm going take my truck there next...

The husband and wife that own this shop are great people. We have been bringing all of our vehicles to them since they purchased the shop. Professional, honest, and timely service.

Miller's should hire more people like Andre. He is honest and very thorough with his job. No rip-offs or what not! Kudos Miller's and Andre! Thanks again for the amazing service.

Andre has been the best person that has reffered so much service to me! Definitely coming back and I have recommended this shop to my friends already that needed auto service

I was given an estimate a month ago for the repairs. I finally went in and got the problem resolved. The amount I paid was the amount on the initial estimate. I liked that.

Honest and friendly staff. Professional and fast. Reasonable prices and detailed explanations. I cannot express how happy I am with their work and how well my car runs now.

Excellent and fast service. No attempts to upsale or any of the things you often run into with mechanics. Amazing communication. They have a customer for life with me!

Went in for a quick oil change. Was in and out in less than 15 minutes with two people ahead of me. Did not attempt to upsell or overcharge for unnecessary services.

Andre is an amazing worker. He helped me with me putting gas in my car when i forgot how to. The service is amazing and my car was as good as new ❤️❤️ …

Excellent, prompt service, no hassle, very welcoming staff. Best automotive repair service I’ve had since living in Phoenix! Will return, definitely recommend!

I had an oil change here and i have to say, The service was amazing. Everyone was friendly and I was in and out in less than 20min. This is my new spot now.

Instead of telling me it was gonna be the most expensive option they were honest and saved me thousands. Will recommend to all I know.

Scott is a great guy. Their fast helpful and fair priced. They have even gone out of there way to accommodate me on several occasions.

Everyone got me in as fast as possible and had my vehicle ready an hour earlier than expected. Great stuff …

The guys up there are so helpful and great at what they do. Andre was so extremely helpful and nice. Thank you

These guys got my dream truck running and have helped me with it any time. I recommend this shop to everyone.

I've taken my car there several times and they do an awesome job never had any problems I think the guys

Awesome old school auto repair did an excellent job on my little runner there and got home safely

They were quick and efficient. They took good care of me and the price was reasonable and fair.

got my car fixed and back on the road quickly

Oil change in 20 min! Yes sir!

Very honest company.