Mint Property Management is a Property management company located at 925 Dandenong Rd, Malvern East VIC 3145, Australia. It has received 76 reviews with an average rating of 4.6 stars.
The address of Mint Property Management: 925 Dandenong Rd, Malvern East VIC 3145, Australia
Mint Property Management has 4.6 stars from 76 reviews
Property management company
"Megan Stuart and Mint Property Management was highly recommended as an agency that provides a boutique and individual service, which was specifically what we were looking for when we recently purchased our investment property"
"Inspected a rental property that Cherelle listed and experienced the most horrible ordeal"
"Megan took on the management of my investment property early this year after a recommendation by a buyers agent that I used"
"My experience with the team at Mint has been second to none"
"Megan from Mint Property Management saved us, we truly wouldn't be where we are if it wasn't for her"
Megan Stuart and Mint Property Management was highly recommended as an agency that provides a boutique and individual service, which was specifically what we were looking for when we recently purchased our investment property. Having experienced being one of a number of clients at other large agencies, we wanted a more personal approach to managing our 1 bedroom apartment in a small complex. We engaged Mint Property Management as soon as we settled and two weeks later, it was leased with the perfect tenant for our property! We could not be happier with our decision! From our very first phone call, Megan made me feel 100% comfortable with trusting our property to her to manage. The advice that she provided, based on her extensive experience, knowledge of the market and attention to detail was exceptional and tailored to our needs. It gave us a level of comfort and confidence about our investment property purchase and we were in no doubt that it would be in very good hands. The whole process of appraising and preparing the property for market, the marketing campaign, managing the inspections and leasing it was smooth, transparent and efficient. Even the paperwork was made easy. Megan and Cherelle make a very impressive team and leave no detail unattended with their thorough and careful approach. Cherelle managed the leasing process brilliantly, which showed her depth of experience, due diligence and sound judgement in securing a tenant who is best suited for the apartment. There is no doubt that Megan and her team put the best interest of their clients at the centre of their business. Their unique approach is personal, individual and balanced. More importantly, they value the tenant. It is evident from the way that Cherelle handled the leasing process, that her dealings with prospective tenants were respectful and assessment of their suitability for the property was made on merit and the viability of the lease for all parties. Every care was taken to ensure that the tenant was moving into a safe, secure and comfortable place that they could call home! This is critical for a successful and hopefully long term lease! We are very grateful to Megan, Cherelle and the team and could not recommend them highly enough. They are an absolute delight to work with and take care of everything...including paying of bills and correspondence!
Inspected a rental property that Cherelle listed and experienced the most horrible ordeal. Cherelle did bare minimum at the inspection and had to do all the investigating myself. Once applying for the property, I was approved and requested a second inspection to which I received an abusive and accusatory phone call. She refused to make time to give me another inspection and I was told to drive by myself and look up photos online and that putting my application forward was making her look like a ‘fool’, she would approve another tenant and continued to berate me while pushing me to sign. This was few amongst many comments and abusive words. I have never been spoken to so poorly by a ‘professional’ before. I raised this with the director and have barely received any response. My whole experience with this agency was nothing but trouble and I left feeling very upset that they don’t seem to be concerned about speaking to people in such unacceptable and abusive ways.
Megan took on the management of my investment property early this year after a recommendation by a buyers agent that I used. Megan does not miss a beat. I have been blown away by her professionalism, reliability, astuteness and thoroughness in managing my property. I have another rental in NSW that has been badly managed by the agent. The experience with Megan made me realise how positive an experience can be with the right agent. Megan has worked tirelessly to deal with some complex and messy repair issues and has not faulted in finding the best and most cost effective solutions to this. Megan never needs reminding to ensure rent is paid on time, property inspections are done and maintenance is attended to. It is clear Megan has a passion and great care for her work. Megan is a fantastic communicator, responds in a timely manner and always with humour and warmth. I would highly recommend Megan as a property manager to absolutely everyone.
My experience with the team at Mint has been second to none. Since selling my house and moving abroad, I've only rented directly through landlords and I was nervous about dealing with a property management team for my new apartment. I cannot speak more highly of the Megan and Jaan (and even their newest member of the team Catherine) , both have been so responsive and professional. Recently, a concerning situation began to unfold in a neighbouring apartment (not managed by Mint) and Megan's care and attention to detail, not to mention communication throughout the ordeal, made me feel so supported. When I eventually own a rental property, I have no doubt I'll look to the team at Mint to support me.
Megan from Mint Property Management saved us, we truly wouldn't be where we are if it wasn't for her. She helped us write a perfect rental application and do's and don'ts when it comes to applications. Before when we were looking and applying for rentals we were declined 8 times, After help from Megan we were accepted straight away. I couldn't suggest a better property manager as well as allrounder in the property industry. Our whole family work with her and I will forever keep suggesting and working with Mint Property. Quick, easy and organised, everything we need and an amazing personality. Megan is someone you need to have in your life.
I could not recommend Megan and her team more highly. Mint has looked after our investment property for several years now and they are the BEST! Great communication, attention to detail, excellent and honest customer service. What I appreciate most about Megan's approach is a commitment to great service to not only the landlord but also tenant to ensure the best possible experience for all. Thank you Megan and Jaan - in particularly for the challenging time with the construction next door. You went above and beyond. You have certainly carved out a high quality niche when it comes to property management!
I rented a property as tenant through Mint, and found Megan/Mint to always be fair, firm when required, and great communication. A year or two later when I needed an investment property managed, I only called Megan. She and her team have been fantastic, getting good tenants, assisting me through a range of required services and being really open and transparent with the process. Mint was particularly helpful, when, due to Covid, I had to leave the country in a few days and a range of refurbishments and cleaning was arranged by the team. I remain extremely grateful. Would highly recommend.
I recently had signed a lease in Brunswick with Mint Property management. Unfortunately due to circumstances surrounding employment due to COVID-19 impacts we had to break the lease. Jaan Verma worked tirelessly, was very helpful and informative through out the whole process and managed to get 90% of out money back. I can't thank Jaan and the team at Mint property management enough for their help through out this time, when the time comes to sign a new lease I will be calling Jaan first to see what they have on the market and for any advice. I could not recommend them more highly!
We have recently had a number of professional development catch ups with Megan in Brisbane and Melbourne. As trainers of Property Management, we are absolutely thrilled at the level of drive, knowledge, enthusiasm and passion Megan has for her Landlords and Tenants (and everyone she deals with). We have noticed that Megan is always trying to look for ways to improve the experience which only benefits all that have any exposure to her. If you are a landlord looking to lease your home, make sure you add Mint Property to your call list. We are very impressed.
Megan has been AMAZING to deal with. She was the property manager for our sole property in Coburg while we moved to Perth. She effectively and respectful communicated with us and the tenant and helped as enormously when we decided to put our house on the market. Her team also resolved issues very quickly. She is very professional, hardworking, personable, considerate and easy to deal with. We went with her after she was recommended by a friend and I similarly couldn’t recommend her more highly! Thanks Megan :)
I recently applied for a rental through Mint Property Management, and while my application was not successful, I do want to give a huge shoutout to Cherelle Taylor who communicated very well throughout the process, was incredibly inviting at the house inspection, and provided great guidance during the application process. I'm actually bummed the property owner didn't choose us because I think Mint would be an incredible agent to lease from! Thank you for your great work and hopefully we cross paths again. :)
Megan came highly recommended to us, and she has proven a professional, resourceful, and efficient property manager during this COVID restrictive period. Megan is exceptionally helpful, knowledgeable, well organised, and personable. Her communication is excellent and great attention to detail. Megan keeps us informed on all steps and provided valuable advices on property maintenance as well as tenant selection process. We are very happy and highly recommend Megan and Mint Property Management. Cam Huynh
A noisy tenant managed by Mint Property Management moved into an apratment above my residence. I reached out direclty to the tenant, but after a month of no improvement I contacted Mint Property Management. There was no response for 2 days, so I reached out again and received a rude response from Megan Stuart indicating she was not interested in assisting. As a property investor myself, I can say I certainly value property managers who take their responsibilities seriously. Would not recommend Mint PM.
Big thumbs up for Megan for being very proactive around the COVID restricted period to coordinate works on our property, keeping up very good communication on every step of the way and eventually getting us tenants for the property, all during lockdown period within 2 weeks of listing! (I don't know how she does it all single handedly). We're very happy with her high level of professionalism and giving us straightforward advise. Would highly recommend Megan and Mint property management!
As a Buyer Advocate, we recommend Mint Property Management to our investor clients to professionally manage their Melbourne based properties. I recently became a client of Mint Property Management when I purchased an investment property. It was great to personally experience their excellent level of service to find the ideal tenants for my property. This happened very quickly with instant and detailed feedback after the inspections. I highly recommend Megan and her wonderful team.
I’m thrilled to have Megan as my property manager. She went above and beyond during the transition from another property manager and the high level of service has continued. Within a day of signing up with Megan, high quality photos were taken. The following day the marketing was completed and a great tenant signed within the week (with a rent increase!) Vacancies are a landlords biggest expense and Megan works very hard to minimise them. Thanks again Megan. Love your work.
I have recently worked with Mint Property Management and the highly professional Megan Stuart. Not only is Megan knowledgeable about property but she brings a thorough understanding of marketing and an impeccable attention to detail. I have no hesitation in recommending her absolutely highly. In an industry where it's often difficult to find committed and professional individuals, Megan is most definitely at the top of her game and industry.
Megan is a very professional and approachable agent, who provided an exceptional level of service and is very knowledgeable in her field. She always went above and beyond, and we were extremely happy with the way she went about keeping us informed every step of the way through our lease period and dealing with some challenging circumstances. We would not hesitate to recommend Mint Property Management & Megan. Thanks so much again, Megan!!
I recently leased a rental apartment through Mint property management and was pretty impressed with how every single detail that I asked for was handled. I have to mention Mr. Jaan Verma who worked tirelessly to make sure all the criteria I asked for was met, Jaan is exceptionally organised, knowledgeable, responsive and I can't thank Jaan and the team at Mint property management enough for their help.I Highly recommend their service.
As an expatriate landlord, Megan has given me great peace of mind. She is prompt with communication, to the point and knowledgeable. She had my apartment made ready, advertised and leased in days to a high quality tenant. Megan goes above and beyond with any issues relating to my property. On the basis of my experience to date I recommend her wholeheartedly and without reservation to anyone looking for a property manager.
Megan is a breath of fresh air in an industry clogged with people focused on numbers rather than service. As a Property Advocate I have found Megan to be very knowledgeable and approachable, always having the time to ensure I have the right information to forward to my clients. With similar philosophies as to highest quality and personalised service I anticipate a lengthy relationship with Mint Property Management.
Megan and Cherelle at Mint are our property managers. They have always provided exceptional service for us. We always highly recommend them to others. They consistently deliver quality tennants at a rent higher that we have asked for. They also do what they say they will do in terms of 6 monthly inspections and ensuring any maintenance items are completed. Thanks very much to the Mint Property team!
Not all property mangers are created equal. Mint, working with Megan, is invaluable. She went above and beyond in managing our first tenants, helping us with every single decision on a renovation, and then released the property to fabulous tenants in 4 days. Seriously, we have no idea what we're doing and she made the whole process of renovating (and being property investors) and absolute breeze.
Leasing my first property with Megan at Mint Property management was easy. Megan stepped me through the process and offered support where needed. I had vetted tenants in within 1 week of listing on the market. I thought about doing the whole process myself, but unless you have loads of time and a desire to keep up to date with rules & regs, then Prop Manager is the way to go. Thanks Megan.
Megan did an outstanding and very thorough job in handling our tenancy transition (ie exit report) and worked seamlessly with the inbound tenants to ensure they settled in comfortably. She puts her best into her work which really speaks for itself and her focus has always been to build lasting relationships with each tenant. She also did an impeccable job staging the property for rent :)
Since we first enlisted Megan as our property manager she has been nothing but professional, she has dealt with issues that need to be dealt with as promptly as possible, and is an excellent communicator. i would highly recommend her to anyone looking for a great property manager that you know will get the job done and make you feel at ease knowing your property is being looked after
Started off great, then the service really dropped off. Did not return emails and phone calls in the lead up to the lease renewal, then renewed it without letting me know - I didn’t even know how much they had rented it out for… turns out they got my details mixed up with another client so I was completely left out of the loop. Safer to go with someone with more attention to detail.
Megan has been so incredibly helpful and made the whole process incredibly easy to the point that I started to forget to pay bills because I was used to her doing it for us! She also shared excellent recommendations for cleaning services and property sales when we required those. Our beautiful home was well looked after by her and we would happily use her services again if required
Megan from Mint Property Management is very knowledgeable in her field and up to date with the latest legislation changes that affect tenancies. The care factor is always there and you know that your property is being taken care on the long term. Mint Property Management is not about numbers, but about quality of service. Highly recommend their services!
Megan has undoubtedly been the most impressive property manager I've come across, she makes everything run like clockwork and removes any potential stress from every situation. In fact I've considered that if I ever moved back into my rental property I'd ask her to continue to manage it, so surely that's saying something. Thanks Megan & the team at Mint
Megan is professional, and very organised. Her communication skills are, and is always only a phone call/ email away. Excellent sense of humour. Reporting, and financials are timely. Megan worked on my behalf to always get a positive solution to any issue, especially through COVID times. Very informative video messages. Highly recommended! Akhil.
Megan came highly recommended to us from a mutual connection, and we now know why. Megan is exceptionally organised, knowledgeable and personable. Her attention to detail cannot be faulted, and her communication is excellent. I can now highly recommend Megan to others in the confidence that she will do an excellent job for them as well.
As a tenant i have had great experience with Mint management team . They are extremely communicative and support both tenant and landlord to express and address the concerns. They genuinely do their best to mediate and provide for the best outcomes. Fiona and Megan have been wonderful to interact with and a solid recommend.
Megan has been with us every step of the way with our rental From selecting tenants to sorting out problems with the property over the last year and a bit. She looks after the rental and the people renting with an integrity and honesty that is unexpected and very welcome.. I would recommend using Mint without reservation.
We have employed Mint Property to look after our rental for the past 7/8 years. Megan and her team at Mint Property are extremely reliable. We are very happy with their approach to look after our property, but also keep the renter happy. We would definitely recommend Mint Property to anyone, including friends and family.
I have recently listed a property with Mint for the first time and I have been very impressed with their level of service. I have found them to be careful, thorough and professional not only in the way they have gone about finding a good tenant but also in their dealings with the tenant. Very happy to recommend them.
Without doubt the best property management experience I've had (and I've had a few over the years). Megan and her team definitely treated my investment property as if it was their own. Level of care and communication couldn't be higher. Will continue to use Mint for all my property management needs in the future.
As a client who has had many experiences with other agents, I would say Megan is the best one. She is very professional and enthusiastic with her work. She is responsive and provides a great service in understanding the requirements of the landlord. I would highly recommend Megan if your are looking for a PM.
Could not be happier with my experience with the team at Mint! Moving house over a pandemic has been a bit of a challenge, however, the team at Mint have made the process a lot less difficult! From the speedy turn around time and the availability of the team I can’t stop singing their praises. Thanks guys!
Megan is by far (very very far) the best property manager I’ve ever dealt with. She treats prospective tenants with the respect they deserve, and always communicates in a timely and professional manner. Thank you, Megan! I wish you and your family a merry Christmas and happy NY.
I could not recommend Mint Property Management more. The staff are absolutely wonderful and nothing is too much trouble for them. They made me feel like family from my first conversation with Megan. If you are looking for a property management team I would highly recommend Mint
Highly recommend Mint Property Management. Megan and her team provide a high quality service. Megan is very attentive and we are confident our property is well looked after. The process from post settlement to finding the perfect tenants was was efficient and very well managed.
We went with Mint to manage our new property & source tenants and Megan has been amazing!! Excellent communication, property was leased to reliable tenants at an excellent rate. Megan has amazing attention to detail and has gone the extra mile for us. Highly recommend Mint.
Megan and her team have been providing property management services for four of my properties for the last couple of years and I cannot recommend them highly enough. Honest, professional, efficient and quick to respond when needed. I've put Mint PM onto my friends too.
Megan has been a tremendous help! After problems with our previous PM, Megan ensured seamless transition. She also adapted very quickly to the changing situation re COVID19 and we were able to re-lease in under 2 weeks. Thank you Megan for your continued hard work!
Megan has been absolutely fantastic, helpful, professional and efficient in getting my property ready for listing and bsed on her advice and feedback, she secured a really go tenant. Very pleased with how great and helpful she has been. Thanks Megan
Megan from Mint Property Management has managed my rental property for the last 3 years and has done an outstanding job. She is super friendly, knowledgeable and very professional. Would highly recommend to anyone needing a property manager.
Very happy with the service Mint Property and providing me with for my first investment property. The team made the process very smooth and educated me along the way. Looking forward to working with Megan and her team for many years to come.
I am very happy with the service I have received from the Mint team. They are very professional. The have been looking after my property for almost two years. If you are looking to change your property manager, I would recommend them.
Megan and team are a rare find in Melbourne. I have been with Mint Property Management for the longest time, yet I am still amazed at times by the detail and professional approaches we received from the team. 5 star well deserved!
Megan and the team at Mint are highly recommended. Megan's knowledge and expert advice is second to none. As an investor, its an easy decision to appoint Mint Property Management to look after your investment property.
We have referred our clients to Megan and we are more than happy to refer more. Her personalised service and care are what set her apart from other property managers. Thank you Megan for taking care of our clients!
Absolutely the best agency in Melbourne! It’s been 1.5 years and I have only good things to say about Mint Property and Megan. Always responsive and trying their best to help their tenants. Highly recommend!
Megan and the team are very professional, organised and reliable. We enjoy servicing their properties because they are fantastic to deal with and understand what it takes to maintain a high level of service.
Megan is very personable, organised and professional property management agent who goes above and beyond to ensure any issues are mitigated. Exceptional communication - would recommend her in a heartbeat!
Mint property have been excellent property managers. As their tenants we have found them to be very responsive and efficient at resolving any issues with the property. We would highly recommend them.
Great attention to details! Megan is just outstanding in her communication with me and the tenants. I highly recommend Mint Property to anyone who wants to leave their property in great hands!
We've had such a pleasant experience so far with Cherelle at Mint Property Management. She's been nothing but helpful, incredibly approachable and responsive. Couldn't recommend them enough!
Megan and the team are very thorough and professional in their work. I have found them accessible and easy to deal with. They keep me well informed of any issues.
Megan and the team at Mint are very professional and fantastic to interact with around leasing a property. Would highly recommend to anyone.
Mint made our rental experience comfortable and easy - even helping us transfer to a new place when our landlords needed to sell.
Kristelle and the team at Mint Property Management are professional, efficient and just fantastic! Highly recommend them!
Megan is one of my favourite property managers. Organised , professional and has you covered from A-Z .
Megan is professional and motivated and provides a high quality service. Would recommend.
Cherelle has been wonderful to work with - great communication and very helpful
Mean staff, this agent will find lot of excuses to deduct your bond.
Brilliant, efficient, respectful and fun!
Great company to work with.