Trudi provided excellent customer service when I brought my elderly mother in to buy a pair of shoes. She listened carefully to our needs and was able to match these with the perfect pair of shoes, which she then helped to fit properly for

My expectation to buy a pair of sandals went beyond my expectation and I'm so happy to own not one but two pairs of shoes from Mountfords. I wouldn't have chosen the second pair if it wasn't for the great customer service I received from

May be I need to dress more fancier. Go to the store to get a new shoe ( sort of remember there was different kind from last time purchase) there were no other customers and two staffs. After look at the shoes for 15 minutes ,no one came

Desperately seeking leather sandals on a Sunday. Of course used Google Maps. I had a spur on the side of my left big toe giving me 10/10 pain. I lived in the Hawthorn / Box Hill areas mid 1960’s to 2012 so purchased shoes previously. An

Mountfords in Hawthorn is a spacious store with a wide range of styles. My daughter and I received exceptional service from Trudy. Trudy has an excellent product knowledge and was able to suggest shoes which both met my daughter's

"Everything to do with me purchasing 3 pairs of shoes. The lady was not pushy in any way & managed to comfortably make contact with 3 or 4 customers who were in the store at the same time”

I was assisted by Trudi who was amazing. I have very difficult feet to find shoes for and she was so knowledgeable about things to try so I have a comfortable fit.

Staff (Gina and Carmel) were exceptionally patient and considerate in helping me find appropriate shoes that fitted and were comfortable. Impressive collection!

Great place to get all good quality shoes from different brands Wild Rhino, Rock port , merrells etc. Price is similar to the outlets

Beautiful selection of shoes and boots,staff very helpful. Would definitely shop there again

Caring pleasant service..good range of shoes so I walked out with exactly what I wanted

Very nice set up. Plenty of choice. Comfortable settings for you to try your shoes on.

It's a shame they're so stressed in there. Decided to go elsewhere. Nice shoes though.

Very friendly staff and wide range of shoes. This will now be my go to shop for shoes.

Lovely service at Mountfords. Only 4 pairs today but a great place to carpe scarpe.

Always a good psir of shie waiting here for you. Staff is friendly but inconsistent

Very helpful and knowledgeable staff Extensive range of quality shoes.

pretty poor customer service