I placed an order through the Nandos App for 2 x sharing wedges for collection at 17:15, the same time that I walked into the restaurant to accommodate for any possible delays in the preparation. Unfortunately, there is no longer separate queues for persons who order telephonically via the app. You are required to stand in the same line as those persons who place their order upon arrival. I did not have an issue with this as therr were 3 people ahead of me. However, I did take issue in the fact that I had to stand in the line for almost 20 minutes for an order that should already have been completed. Once I got to the front on the line, there was nobody at the counter. I understand that they have other duties but there are three tills and not a single person was there. I was required to wait until someone assisted. The time was now 17:45. I was then informed that my order (2 x wedges) was still being made as they are "spicing it up) (However, I suspect that my order was given to someone else because I did not collect it on time due to no fault of my own). I then waited a further 10 minutes for my chips to arrive and I left the restaurant at 17:55. I am very disappointed in this experience. I have been coming to this specific branch for years and have never experienced service like this. I understand that it is a Friday evening and the orders are flying in, but please have a separate counter for mobile orders. The very purpose of ordering through the app is for convenience.

We order from this Nandos regularly and over the last few months the service has really gotten worse. I order using the app which i find very efficient, but when getting to the store I always have an issue. First it used to be the kerbside collection as the spot to collect was always being used by food delivery bikes but last night was the worst. The app gives you a time to collect (mine was 19:35) but I ended up walking out just before 8. This was my second order for the day. The manager had a thousand apologies about the people administering the app don't do it properly to the store is busy. The entire time she spoke to me she had a smirk of "it's not my problem and I don't care" look. Imagine somebody apologising to you but also saying its not their fault and blaming the world and its aunty for the poor service! The customer service and interactions at this nandos is in desperate need of improvement. I met Robbie from Nandos many years ago and this is definitely not the vision he had for Nandos. Unfortunately last night was the last straw for me and I won't be returning to this Nandos.
Service
Take out
Meal type
Dinner
Price per person
R 200–250

NB: I have added a response to the the owner's response below, simply because Google Local Guides does not allow you to reply to owner. I was quite happy to find someone open on New Year's Day, the service was okay but t disappointed with the product. This might be the norm, I don't know but what I expected was a grilled piece of chicken with a basting sauce added at the end. What I got was a boiled piece of chicken that didn't look as if it had reached the grill yet. The same was true for my partner who ordered the same meal. With takeouts and rising fuel costs it's not easy to go back and complain so we didn't. The sauce was delicious. EDIT AFTER OWNER'S RESPONSE In response to the owner's reply (because I can't reply any other way): Thank you for acknowledging the problem, and responding to it. I am touched. I will certainly be giving the place Nando's Kenilworth another try. I won't however be taking you up on your offer to send you the receipt, sorry, but didn't keep it. Not a problem, or no worries as they say. Thank you.
Service
Take out
Meal type
Dinner
Price per person
R 50–100

They can not handle busy times. I went there on 10/7/21 and as usual they were understaffed and there was chaos in the shop. About 10 Mr D drivers were waiting to be helped. I ordered on the Nandos app and was told the ETA was 7:30pm yet I still had to wait in the queue for 10 minutes and then told I would have to wait another 10 minutes. I knew it might be longer as the orders were piling up and there were mistakes with orders so I cancelled mine. I phoned customer care (the second time in a months) and was given all the clichéd responses like, “we value you feedback blah, blah..” I was sent an sms and still have not been contacted. I must just state that the staff were polite and friendly and I don’t blame them for the inefficiency, it is the owner of the shop I hold responsible. How can you have one cashier and 3 tills? And why should people who phoned in their orders or ordered via the app have to wait in a queue? There were many people complaining in the shop at the lack of organization.

Ordered lunch online. Service was very poor. When arrived to collect and pay, was told they just packing my order. That wasn't the case. We waited almost an hour for our meal. No real apologies given. I think a manager needs to be placed to check that food is going out timeously. The person packing the food, takes a query at the till, chats to uber drivers etc. The uber drivers hog the corner and make a huge amount of noise. Also doesn't make sense to pre order and then have to stand in long queue to pay. It would help to have separate queue for phone orders. This I used to be our favourite branch but service has become very poor over the years. There needs to be some correlation between what the online order operator tells you about time to collect order and how busy the store is.
Service
Take out
Meal type
Lunch
Price per person
R 500+

Probably the oldest Nandos in the world. All of which made the perfunctory service rather disappointing. I had to go ASK for the roll that they'd forgot, and then even had to go collect it in person at the end of the meal myself. Then they wanted to charge me extra for a second butter... I'm a diehard Nandos chicken fan, so I love the food. But why could I not have coffee with my dessert at lunch? (They don't serve it at this time or some such nonsense). Malva pudding was meh... tasty but frankly over-sweet. Its rare for me to not finish a dessert. "Fynbos" tasted like Fanta and Sodawater mix. Not bad but not fynbos either.
Service
Dine in
Meal type
Lunch
Price per person
R 50–100
Food: 4
Service: 2
Atmosphere: 3

I put up with the poor service from this branch as it's the closest to me. But on the 29 MARCH 2023, their rude and entitled staff charged me x3 for my order even after telling them the amount has gone off 3 times. They said "you must pay again because our system says you have not paid". They assured me it would be reversed. 3 days later, no reversal. I contact my bank, get proof and submit it to the branch. The manager said the refund will occur in 7 working days. It's been 3 WEEKS!!! I feel like I'm hitting my head against a brick wall with these people. I just want my money back man! How can a branch care so little about their customers!! I'd give them -5 stars if I could!
Service
Take out

Absolutely atrocious! The staff are barely literate. Been here multiple times where I literally point to the food I want on their menu, while slowly saying its name, and they 100% always get it wrong. They confidently argue that they are correct, while spouting some inane and incorrect garbage that is irrelevant to our complaint. Above this, their hygeine is disgusting. Their dish water is splashed all over their food as they prepare it. Frankly, this branch should be closed down.
Service
Take out
Meal type
Lunch
Price per person
R 50–100
Food: 1
Service: 1
Atmosphere: 1

Such a strong brand is spoilt by poor service and management. The store wasn't busy about 5 tables. And no queue. Food took forever to come. First, the chips, and then I kept asking when the rest of my order was going to be served/ ready. Served food bit by bit. With many of the dishes going back as it was cold. Its like they just can't serve a decent meal that is warm, and the manager on duty can't seem to care. What a waste of money for "private school" chicken.
Service
Dine in
Meal type
Lunch
Price per person
R 400–450
Food: 2
Service: 1
Atmosphere: 1

Service has changed, Some of the staff has became unpleasant. We had 2 bad experiences in 1 month. Store Not managed well. This store cannot come close to 2 stores. 1 belgravia rd Nandos n 2 The art village plumstead. We stay around rosemead area but we drive all the way to art village. We recieve the best food n service. I was given the owners cell number for Rosemead. I send her a message weeks ago n she never cared to reply. I followed up 14 days later n she said email your complaints to nandos customers care as this is not a complaints number. WOW what has happened to customer service in SA?

There's a clear lack of care and management at this branch. I don't write reviews so know it's been frustrating beyond end. For some reason 3 Uber eats orders and the first 2 after being delayed numerous times Nandos Kenilworth staff canceled the order (after an hour and a half of waiting). (It was a simple 1/4 chicken). Now again, an order is delayed by an hour and waiting for it to be canceled. As the owner of this branch, whoever you are, I strongly suggest that you sort your business out before the market sorts it out for you and goes elsewhere. 3 times burnt, you've lost a regular.

Horrible service from the moment we stepped in. 1. Absolute chaos at the door. 2. We waited so long for our meal 3. Waiters try to avoid eye contact when you trying to get their attention. 4. And when you finally get them to come to you, you wait ages to get what you asked for. Glasses are supposed to be on the table before the meal even arrives. 5. We ordered two meals takeaway (1/4 chicken and chips) and waited over a half an hour for our takeaway bag, we weren't even notified when the meal was ready! Horrible experience at one of my favourite restaurants, we are very disappointed!

It was the most horrible experience ever. The ladies who brought our food to our table were unprofessional and had unpleasant looks on their face. My food was nearly finished and I had to remind them to bring my bar one milkshake. I waited 31 minutes for a milkshake and then when I asked for a take away packet,the lady cleaning the table just looked at me and then my husband had to go fetch the take away packet himself. The ladies working there are very unprofessional and I'll never want to go there again. I am so angry at the fact that I had to remind them what to bring of my order.

extremely disappointed once again After complaining of a previous shocking meal having sent photos, received a call from Head Office agreeing that the few pieces of chicken was definitely not pulled, and what the Grande chicken bowl should look like. I was offered a free meal to truly enjoy what I should've received....well, returned a few weeks later.....it was even worse, thin straps of chicken which looked and felt like biltong. .pathetic to see the least.I did not bother complaining again....we shall never return.

This Nandos has impressed me the last few times I have visited. Keep up the consistency guys. Note to owner fasting month you guys have mainly Muslim customers why not provide water at the table and a few dates. Small acts go a long way.
Service
Dine in
Meal type
Dinner
Price per person
R 300–350
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Nando's Quarter Chicken Meal, Wrap, Chips
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
Safe parking

When I’m in no mood to fix myself something to eat, this Nando’s is my go to. Always bang on, in terms of quality and value for money. Like clockwork, every Friday, we order Boujee Bowls and Peri-Tato salad. And I must admit, I’m never disappointed. When I ask for extra sauce, they give me more than extra sauce. And it just tastes better than any other Nando’s in Cape Town. On Friday evenings, after a tough day at the office, when Mr D knocks at my door to deliver it, I’m so grateful we discovered it. Keep up the great work!!!!

Very good place to sit down and domein any time of the day all a very nice experience for me to have walk in and njoy my first meal of the day staff was friendly good mannered in all way of communicating with the client But one thing give staff more time to njoy what ever they going to eat or on break time... ........ Look in to that PLEASE
Service
Dine in
Price per person
R 100–150
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Nando's Quarter Chicken Meal, Chips

Nandos is part of my daily diet, I have Nandos 1 meal a day. This Nandos is really a poor performer, staff are not really enjoying work they never smile also don’t listen to instruction like please can I have peri chips they will come plain. I’ve been eating from this Restraunt for over a week and now I’ve finally decided to write this review because I’m annoyed at the facts that this isn’t Nandos I’ve been to a few in my life……
Service
Dine in
Meal type
Lunch
Price per person
R 200–250

The pick-up was great! I had ordered on the app (Nandos specific App)to pick up in store. They were friendly and told me my food wasn’t quite ready yet. I didn’t have to wait long and I was on my way! They forgot to put caramelised onions on the food, however after we noted it on the app I received a call from the manager saying that next time I go in they will replace them, which was nice touch!
Service
Take out
Meal type
Dinner
Price per person
R 300–350

Huge thanks to Kazimla for the amazing service taking my order. She made me so welcomed with her amazing smile and efficiency when taking my order but not forgetting Phola who was so amazing when insuring my table was clean and ,my oder was up to the nandos standard. She assisted me , with all the items needed for my food with amazing enthusiasm and happiness. Thank you . Please insure that they read this message as they deserve all the recognition amazing well done.

My experience wasn't fantastic. 1. Our order was captured incorrectly 2. The wrong food brought to us which we politely sent back. 3. On arrival for the correct order my son's boujee bowl order was incorrect, we sent it back and it came back incorrect again with no avo. He's vegetarian and specifically asked for the avo & Halloumi bowl 4. My chicken and cheese burger never arrived but my wedges did? 5. My husband thought your food was FANTASTIC.

This is not the 1st time that this store has been understaffed they have uber drivers yelling at We waited around an hour for food Then loadshedding happens and the generator takes so long to kick in that the whole restaurant smokes up because of the grills
Service
Dine in
Meal type
Dinner
Price per person
R 50–100
Food: 3
Service: 1
Atmosphere: 1
Recommended dishes
Chicken Meal

Pathetic service at Nando’s Rosmead on Sunday, 26 Feb 2023. We waited exactly 58 minutes for our food to arrive. The manager kept saying 15minutes. Many other patrons received their food cold. The couple next to us received 1 of their meals and the other one 45 minutes later. Please Nando’s, if u are unable to cope during loadshedding, please close your doors during this time.
Service
Dine in
Meal type
Lunch

Usually good to excellent, but on this occasion it took them about 15 minutes after my arrival to provide my order which I had placed and paid for online, ie just on 30 minutes for a 1/2 chicken and wedges. When ordering online I would expect the order to be available at or just after the designated collection time. I will return, but suggest they have a relook at their systems during busy times.

Don’t know where to start. Decided to never go back here again. Any order takes ages to get done. Most recent was this evening and it took just over an hour for a takeaway consisting of 4 items. Always seems like chaos behind the counter with customers constantly complaining. Felt bad for a dine-in family who had to get up and ask on numerous occasions for specific items that just didn’t arrive.

Im currently at this nandos right now waiting on my food...my bill is R641.00. Asked for no skin on my chicken 3 times to vuyo 3289 cashier. My food comes to me with skin. I took it back and complained this people is so unprofessional. They rude and dnt know how to speak to clients.the plates and glasses are filthy .im really disgusted in this place. Im really gona take this further.

I ordered UBER eats from Nando’s Kenilworth Friday 5 August 2022 in the evening and got such terrible food. The corn was raw, the food was burnt and I had ordered a drink, I didn’t get a drink in the delivery. In the picture this is Nando’s Kenilworth’s supposed rice hotpot which does look to me like vomit with burnt bits of cabbage. So not worth it!
Price per person
R 200–250

The place was terribly dirty. I had to ask. Someone to clean the seat. Realised the spot we chose was in the front of the door and it was cold. Couldn't find 1 clean table to be seated at. Found a staff apron on the back seat. I cleaned the table and seats myself. Will never come back to this place.
Service
Dine in
Meal type
Dinner
Price per person
R 350–400

Waited 20min for my order which was a simple quarter chicken meal.They forgot my roll which I was made to wait an additional 15min for...by this time my food was cold. I asked numerous members of staff to assist and eventually asked for a manager to please attend to the lengthy wait for the roll. I was told the manager is not available...Overall: No commitment to service!!

This nandos branch never gets uber eats deliveries correct. The past 3 times we have ordered via uber eats, there has always been an item missing. This time it was a whole chicken (but the sides came with). We went through the effort of calling customer service who put us through to the branch. They said they would find out what happened, and call us back but never did.

When we placed order to take away we were told it would take 10 minutes. After 20+ minutes I asked the manager where our order was. He told me the food was ready but the 2 milkshakes were being remade for the 3rd time. Also the cashier had to ask the staff to quieten down as we could not hear what she was saying. The bowls were good but the milkshakes were mediocre.

Ordered on the app for the kerbside collecti5, arrived at the specified time parked in the designated spot and indicated on the app that I arrived. Waited over 20 mins, had to call in to the restaurant to ask when my order will be ready. Was only informed after another 10 mins that they do not have one of the sides I ordered. Not a good experience at all

Never will I ever order from this Nandos in my entire life! Chicken and roll was OLD and HORRIBLE and my order was WRONG as a cherry on top! Completely disgusted in this Nandos and unfortunately owners will not even make a change after reading bad reviews, SAD REALITY!!!!
Service
Delivery
Meal type
Lunch
Price per person
R 100–150

Service was excellent and I got what I wanted as a "side" with my family meal. My kids loved the takeaway milkshake, actually the best chocolate milkshake I've tasted thus far...The salad was fresh,green and crunchy but the chicken portions were small compared to Kentucky. I enjoyed the meal because I prefer grilled chicken to fried chicken.

Quick service at this store! Not too busy at all. Cool decor! Was tempted to eat the Malva pudding but resisted.
Service
Dine in
Meal type
Dinner
Price per person
R 50–100
Food: 4
Service: 5
Atmosphere: 5
Parking space
Plenty of parking
Parking options
Free parking lot

This is the worst Nando's. My husband and I always get below average food from this branch - and we've given them many chances. Last chance was last week. My husband ordered an original bounce bowl take away. It was half empty and chicken overcooked. So little food for R70+. Nando's are you guys crazy? Never going back.

We got there late. Yet they promised they take care of us with the right order. Yet when we got home the order was wrong and food not very nice. Honestly was a waist of time and money
Service
Take out
Meal type
Dinner
Price per person
R 150–200
Food: 1
Service: 1
Atmosphere: 1

Food Great, service great well done Nando's.
Service
Dine in
Meal type
Dinner
Price per person
R 500+
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Nando’S Chicken Fries Coleslaw and Naan, Garlic Roll, Peri-Tato Salad, Original Bouji Bowl, Nando’S Hot Chicken

I just loved the service I got. Went there to buy full chicken etc. Cashier advised me of the special and I left there with a 1.5L coke in addition to full chicken and sides order and more change. I felt it was great I didn't go through with my online order which I always prefer and went instead. …

I have no complaint, but my friend was very disappointed Re: Service and wrong order. Their concentration were more on online orders that had to be delivered. There were hardly anyone in the dining area. There's no justification for the mistake. I don't think she would go there again. She was furious. .

The experience I had with this store is so horrible !! I wouldn’t even wish this on anyone on earth . I had the most horrible treatment from the manager & the lady who helped me in front . The manager, the lady who was acting like she’s doing me a favour while I’m spending an arm and a leg. Sies maan

It was a visit during lockdown, so telephone order, 25 minute waiting period and collect. Our order was correct, ready on time and there was plenty of parking. Outside Lockdown time, it is quite busy and if you are ordering a takeaway then the wait is quite long, for a sit down the wait is shorter

I waited over 30mins for my order. Staff just ignored me waiting and when I asked what the delay was I was told they forgot to make my wrap meal. Food is what you expect of Nandos as they are quite expensive but service was not great.
Food: 4
Service: 2
Atmosphere: 3

As a chicken lover I always prefer nandos .it’s best for me .I ordered full chicken hot with 2 side.really I enjoyed my dinner it’s awesome
Service
Dine in
Meal type
Dinner
Price per person
R 100–150
Recommended dishes
Malva Pudding, Full Chicken Rice & Chips

Took 3 different staff members (including the manager) 15 minutes to load my order, and it was still wrong when I unpacked it at the function. Eventhough we confirmed the order twice. Unfortunately the worst Nando's I've been to.
Meal type
Lunch
Price per person
R 500+

Friendly staff and clean utensils and crockery. Chicken was just how we like it, soft and juicy. We have never had any bad service from this store.
Service
Dine in
Meal type
Lunch
Price per person
R 350–400
Food: 5
Service: 5
Atmosphere: 5

Table number 31 we sat at.had chicken bones and leftover food under the table that probably fell off the table of the previous customers table was sticky.it was not busy and staff seem to take it very easy I generally dont like this branch as it's not high on hygiene. More

They debited my card then told me it didn't go through. I had to go draw cash to pay again. I called but was told to go into the shop to try and sort it out.
Service
Take out
Meal type
Dinner
Price per person
R 100–150
Food: 4
Service: 1

I order from Nando's once a week on average. I have been getting white chicken i.e. No flame-grilled chicken or flame grilled corn from this branch consistently. I am lucky if I get basting on this chicken sometimes. Steamed chicken is different from flamed-grilled. More

Service is too slow when you dine in and wait for your food. They need the more waiters and maybe if the ladies who serve the food actually were polite, it would make a huge difference. The food is really good.
Food: 5
Service: 1
Atmosphere: 3

Food was terrible and has been for a few weeks. Chicken tastes like it was boiled and grilled. Definitely laying off for a while.
Service
Dine in
Meal type
Other
Price per person
R 300–350
Food: 1
Service: 3
Atmosphere: 2

Rosmead revamp so excepted some chaos. But not waiting for my sit down order for 40mins. Place was also a bit dirty from the revamp construction that took place. They must do better.
Meal type
Dinner
Food: 4
Service: 1
Atmosphere: 2

Service is extremely poor, tables are not cleared even when waiters are called. Sides came well after we were halfway through the chicken. We had to find our own cutlery and glasses. The food was average and portions very small as becoming common with Nando's.

Ordered a wrap for like R120 on Uber eats. Got the wrap half full. Either charge me R60 bucks and use a smaller wrap, or charge R120 and fill the wrap up. Disappointing and won't order Nandos on Uber eats again.
Price per person
R 250–300
Food: 1

I'm not the only one to find the Nando's menu a bit overwhelming and the staff not always great at appreciating that they need to help educate us ignoramuses about all the options. I guess options are good though... and most importantly the food was great.

Placed an order on the app, got to the store and paid... The cashier said it's still coming so I went and took a seat... After 15min and other customers receiving their order, I go to check on mine and it's been sitting there for however long getting cold.

The service was good, but the waitron brought us a wrap with chicken after we specifically asked that it be fully vegetarian. The food was tasty and good value for money.
Service
Dine in
Meal type
Lunch
Price per person
R 50–100

Found the tables very sticky. Cashiers talking amongst themselves. Ask for a cloth to wipe the table. Took the 2nd person I asked to get me a cloth and got 2 serviettes not a cloth. Just dirty place.
Service
Dine in
Meal type
Dinner

These guys need a bigger kitchen or more staff. Either way, wait times are ridiculous. Expect to wait up to 1 hour longer than advertised in app for collections.
Service
Take out
Meal type
Dinner
Price per person
R 100–150

The service by Anelisa was exemplary. The tomato chicken livers and lemon and herb crispy 1/4 chichen was delicious. I will definately be back. Thank you so much!
Service
Dine in
Meal type
Lunch
Price per person
R 100–150

Was the 2nd time in a week to have been totally gutted by there service and so was the 20 odd in the que. Worst experience at a nandos it takes the cake well done on getting nothing right 2nd time in a row. It's a pity I can't rate you a - 5

This is just ridiculous. Ordered wedges on mr delivery from Nandos Kenilworth and got this. R70. Daylight robbery - the store and brand should be ashamed of this pathetic value for money. And they soggy. Absolute rip off. Avoid at all costs.

Service not great, order was wrong, fries tasted very earthy. Coleslaw in terms of value for money, extremely bad. Food arrived in parts, by the time the rolls arrived , I was halfway through my chicken. The kids order was wrong, the wife

I honestly wish I could give it a five star but there are two factors affecting my review. To start off the quality of service and food is impeccable and I highly recommend coming with friends or family and sit down to eat and you will

The service was shocking, we were told there is a 30 min wait for our food but clients were walking out already as the food orders took too long. We had to ask for glasses to drink our cool drink four times before it was brought to us.

Service can be a bit slow but the food quality is always good and consistent... Until I made this post. Then I got ice cold peri peri chips I paid R42. Spoilt my whole Sunday. Actually came back here to change my rating. …

Thank you, always fast, efficient and great food. It's one of the best Nandos around to go and sit down, for two people or a family. So comfortable and atmosphere is great.
Food: 5
Service: 5
Atmosphere: 5

The chicken livers - lemon and herb - tonight were absolutely tasteless- no flavour at all. ALSO you are no longer temporarily closed (yay)
Service
Take out
Meal type
Dinner
Price per person
R 50–100

Twice now, we have ordered a full chicken telephonic ally, both times we received dry chicken, when I went in and ordered the first time, it was drenched with sauce. Why when I order over the phone do I get dry chicken?

Worst Nandos I've ever had and worst value for money. Ordered a starter livers and a Chicken with Avo burger. The little starter liver box was almost completely empty, there were probably 5 tiny peices in there,

They have a fast food winning formula. It's been a long time since I used them. They've changed the way they do the lemon and herb dressing..... now they just pour it on so it swims on the plate! Disappointing.

We ordered 3 meals at 4:50pm, only for them to cancel our order at 6:30pm on Uber Eats. This happened in Ramadaan and was cancelled during the time we were meant to break our fast. Ridiculous service …

R43 for a large chips that was ice cold. And when asked to replace they refused. Order number 750. Your staff are I'll mannered and there is no pleasant customer service... Your establishment is a disgrace!

Beautiful friendly staff. Ordered our food and got it in a jiffy. The restaurant were very busy but staff were able to cope and with a smile. Thanks
Service
Dine in
Meal type
Dinner

The staff was friendly and efficient. The food was excellent.
Service
Dine in
Meal type
Lunch
Price per person
R 50–100
Food: 5
Service: 5
Atmosphere: 5

Was clean and food came quick. Was a bit disappointed there was no coffee available. We all don't want cooldrinks to enjoy with our food. Otherwise social distancing was practiced correctly.

My order literally took an hour. I arrived at the store 25 mins after placing a phone order. I was told it would be another 12 mins. I eventually received my order at 19.52. Well done guys.

Very good Nandos. They take a bit longer than the time they mention but it's marginal and the food is prepared from fresh.
Food: 4
Service: 4
Atmosphere: 4

Food is always good, unfortunately, service was bad due to short staff and Loadshedding
Service
Dine in
Food: 5
Service: 1
Atmosphere: 5

It took all of 20 minutes for someone to come and clean our table. 1 hour and waiting and our food has still not arrived- PATHETIC SERVICE
Meal type
Dinner

Good nandos experience.can be crazy busy on a Friday, advise that you order ahead. Tend to make their chicken a little hotter than the Cape Town nandos standard.

Worst nandos I've been to. Small portions. No flavor. Terrible service. Forever getting my order incorrect
Food: 1
Service: 1
Atmosphere: 1

Food was good but peppermint milkshake an absolute let down... I ordered pic on the left & got pic on the right.... Didn't even have a peppermint taste …

Very good stuff - efficient and the food is amazing.
Price per person
R 150–200
Food: 5
Service: 5
Atmosphere: 5

I called 12 times no order no answer. I then go to store call from there and notice they just leave the phone to ring.

Very nice service & friendly staff. Hotpot was delicious.
Food: 4
Service: 4
Atmosphere: 3

Slow food. Stunning food takes time, but this Nandos is slow as hell. Don’t come here for a quick meal.

Consistently good experience. Fresh food, great service !
Service
Dine i…
More

Nice restaurant and good service Portions are generous and tasty.

Good food, nice atmosphere and friendly staff