Recently visited to shop for ladies purses. They had a nice selection and they were displayed nicely. The sales personnel were friendly and helpful. My wife spent $5k for three YSL purses. One purse was not in stock locally but they handled having the purse shipped to home from another store. Everything was efficient. No complaints.

I stopped by Neiman Marcus today for a metallic pink Cult Gaia bag and Empress was kind enough to search the entire store for the last bag in stock. She was extremely patient as well as the rest of the staff. Every time I come in I’m treated so warmly and this won’t be my last time here. Love love love the service!

I had a fantastic experience here! Angela Reininger was very attentive and helped me pick out a perfume perfect for me. I am unfamiliar with most perfumes, so she helped me and educated me on the different types and ingredients. I would definitely recommend this place and Angela!

I went and got the new Versace 2 chains and I love them.My sales person was amazing and ill definitely be shopping with him again really son.The other sales rep didn't seem to want to help me because I guess my money isn't good enough or I just look like a window shopper.

Very poor customer service. I tried contacting them over chat for 2 hours and they keep canceling the chat. They delivered my chandelier with missing parts and won't even respond to my requests. I spent two hours trying to get a hold of someone and they don't respond.

Empress was really helpful and listened to what I was looking for. She was extremely professional and patient with me finding the perfect dress. I highly recommend booking a shopping and styling experience with her. I’m absolutely going to be a regular customer.

Unacceptable ship times- I overnighted a dress (paid the additional shipping cost) and after 3 days this was still not shipped out. I will not be purchasing from this retailer ever again. Other luxury retailers would've gotten my order shipped to me on time.

I received a Michele watch as a gift and needed to get it resized. I saw that this Neiman Marcus sold Michele watches so I gave then a call to see if they could help me get it resized. I got connected to the operator and they transferred me

This is actually one of the nicest place I’ve been to in a while that I was able to walk in and I didn’t feel like I was being stared at by every staff member, watching me worried I was going to steal something I went and bought a bottle of

I'm so glad that I purchased from Neiman Marcus in the Domain. I especially recommend Rina Roy in the Fragrance department. I made a purchase last month that was not working out for me. Rina went above and beyond and solved my issue and she

I went in to purchase a dress and accessories for my brother’s wedding. Although there was a hiccup with shipping, Kelly went above and beyond to make sure that I felt both treated fairly, and made sure to facilitate the timely alteration

Very poor customer service. Came into the store and had a pleasant experience with the fragrance department. Very polite, respectful, and helpful. I would give them a 5! The shoe department is an entirely different arena. Went over to get

I went to Neiman Marcus in Austin to buy basics like pants and tops. A wonderful salesperson, Empress, helped me. She very quickly understood my style and was able to pick an entire wardrobe for me. I seldom go clothes shopping because I

Today at the Neiman Marcus Domain shoe department the staff and the manager on duty(Louis) taught me that the best thing to do at this store is to look for what you like, try it on, make your selections but order all your items from the

I shop the home decor and gift area mostly. Landen was always very helpful and made excellent suggestions when I needed a gift. He knew the products and had a great sense of style. Was sad when he transferred to customer service. When I

My favorite department store in Austin and well located as an anchor store in the Domain, Nieman Marcus, a Texas brand, was started by Stanley Marcus years ago in Dallas. Well stocked with all of the best brands and even some exclusive

The service here is better than just about any other retail store in Austin. The selection of men's clothes is very good. If you catch them during one of their semi-annual sales you can get great deals on brand name clothing and shoes.

I've been in here multiple times since it's open browsing to see if there is anything worth buying. I will say that the numerous times I've come here to look prior to making an actually purchase wasn't the best experience I've had.

Francesca at the fragrance counter was amazing. She was very attentive and patient with me as I worked my way through the different houses they have and found my top 5. She provided great recommendations and was very knowledgeable.

High end brands with the help of a personal shopper. Figure about $300 for a blouse or so. It helps to dress nice while shopping here. If you're intimidated, check out the online store instead and just pickup in the parking lot.

I am so glad that I purchased from Neiman Marcus in the Domain. I had a fantastic experience here! Rina Roy was very attentive and helped me pick out a perfect perfume and wedges

Had an amazing experience with Valentino a Personal Shopper. I find shopping frustrating. He made it so easy, it was fun. Very happy with my decisions. Highly recommend.

Zero Star Worst customer service ever. NO customer service describes my experience better. Can't reach anyone over the phone, no return calls, and when you go back in

The sales associate Melanie P was wonderful. Very kind and went out of her way. It was certainly refreshing to receive such outstanding customer service.

Beautiful clothes, shoes and awesome colognes.. Be prepared to pay high price for it. The staff is always so helpful.

I go in all the time to try fragrances and they're always super polite and accommodating. Great job …

Customer service is phenomenal. The care and attention from Debbie H on fine apparel is much appreciated!

Nice experience. The tended not to have a variety of sizes. But the store was beautiful.

I love the store, employes know me by my name which feels great!

Rina in fragrance is a queen. I will definitely be back!