I've worked with both Dan Parker and Skylar Merkelbach on my rental at the St John's facility, including a transfer to a new unit. Dan is patient, thoughtful and generous with his time whenever I have questions. It is clear that he cares deeply for his customers, goes above and beyond, and takes pride and ownership in his role managing the facility. Skylar has been incredibly helpful in resolving concerns and addressing questions quickly. I can't recommend this location enough!

Great customer service/accommodations & interactions. Clean facility & when I had to transfer my belongings to a smaller unit, it went very well, due to customer service. The ONLY con is that they increase their rates every 6 months for current customers. This is not a practice I have experienced from other storage places I’ve used, & I have used many. If they would stop this practice, at least for senior citizens, on SSI, they would be a superior place!!!

My parents rented a unit at the N. Portland location to store some family heirlooms, carpets and random furniture. Every time they went to their storage unit to do some shuffling around they always reported back how clean and well lit the facility was, and how friendly and helpful the manager, Dan, always was. It is a convenient location and is safe and secure, with plenty of hand trucks and moving dollies to make the task easier. Five stars!

Joseph W here. Gentleman at the front desk with the greyish beard (I'm terrible with names) was amazing. Super kind, personable, knowledgeable guy. Really happy to have a spot to store my extra stuff down the street. Place has a bathroom, automatic lights, elevator that can handle motorcycles, and more for super reasonable prices. Provided exactly what I needed in a pinch and am very appreciative of it.

I have been storing my stuff here for 2 years now, and I couldn't be happier. This place is clean, safe, secure, convenient, and everything else you could ever want in a storage facility. The onsite staff is excellent, always friendly and helpful. The site is kept in immaculate condition at all times. Heads and shoulders above any storage facility in North Portland.

I've been using NW Self Storage for nearly 10 years, and my experience there has been excellent every time! Dan has been most helpful with me. He is kind, professional, and he cares about his customers. It's always a joy seeing him! Prices on the units are fair/competitive. Couldn't be happier with the facilities and customer service! 10/10

Personnel have been professional and responsive. We were lucky to access a storage unit with a significant discount. Security seems excellent and premises are clean in St Johns. We completed an online form but it didn't process for some reason so the manager quickly did it for us when we moved our things in.

Used this place twice when moving. Very professional, very clean. It was easy to get set up and get a unit. It feels secure. I like that you can drive in so you don’t have to worry about your car while you’re unpacking. Nice big elevator and carts to move your stuff. Would definitely recommend.

Dan rules. Plain and simple. He's the difference maker in this experience. He's always super helpful, up for a chat, and generous. Too many times you have a bad experience with rental places, and he's the exact right kind of person you should have in charge. Thanks for everything!

Staff was friendly and helpful during the site tour, location is convenient and clean. Would have gotten 5 stars, except the online form for the lease has some issues with the fields that make them difficult to read the information as you submit it, but not a deal breaker.

The rental process was very easy to complete online. The person running the office was polite, helpful, and efficient. The facility was very clean and secure. I’m happy that I found a place close to me that I felt comfortable with and the rates were competitive as well.

Site manager is extremely friendly and helpful. I am there several times per week, and the place is always spotless, and his customer service is excellent. Everything feels secure, and the pricing is upfront and consistent. Highly recommend.

Big indoor site with ample drive through loading behind key access doors. Timer lighting in units. Maintains a good temp. Plenty of carts. Only downside is the price. If it was $40 less, I would give it 5 stars.

Went with friends to help them set up. They've used before and prefer them. I found the place to be clean, secure, and large enough to pull the truck/car into a garage to empty it in a warm dry place.

The staff at St. John's Storage were very helpful, efficient and pleasant. They provided clear details regarding the rental of my storage unit and processed my reservation quickly and efficiently.

Very clean and temperature controlled. We felt like our belongings were really safe at this storage facility. I would recommend this place over any other storage facility in north Portland!

Thank you St Johns team! You’re the best. We needed storage for our classic car and we chose your facility because of the security, attentiveness and service. Thank you for all your help.

Great experience with this storage facility. Dan is friendly, helpful and professional. The facility is very clean, well maintained, managed and secure. I felt very safe coming and going.

I have used this storage place twice and I had a great experience both times. Clean, secure and the manager is very nice! If I ever need a storage locker again this is where I’m going!

Just moved out, had a great experience! Staff is well trained, friendly and helpful. The facility is very well maintained. Nice to know your stuff is in good hands. Highly recommend.

Absolutely love renting here. Very nice, clean, and well kept facility. The ground keepers are attentive, and eager to ensure the rental experience is positive and stress free.

Everything went smoothly for my transaction. Dan in the office was incredibly helpful. If you need extra storage space, I would definitely recommend St. Johns Storage!

Dan is awesome and my experience here was amazing. They are super helpful the units are clean and the services wonderful. Great job guys

Dan was super welcoming and helpful. He made getting into my unit (once available) super easy. The facility is clean which is nice.

Clean!!! And no homeless living there. All indoors. Safe and secure i helped a friend move her belongings in and its basically new.

Very smooth and easy move in process. New facilities and great service. I would definitely recommend St. Johns Storage.

Best customer service (thank you Dan) and easy to work with. The storage units are very affordable, secure and clean.

Super easy to work with staff (Dan), nice rates, and a real clean and secure place, all right in downtown St Johns.

This place has definitely turned around. The manager is on the ball. I would recommend this storage facility.

Great customer service. Quickly processed and was able to move everything in easily that same day. Thank you.

Nice place you drive inside of the building so you're out of the rain which we"occasionally" get in Portland

Clean, convenient, and well run facility. The property manager, Dan, was informative and professional.

Este es definitivamente mi lugar preferido para guardar mis cosas.. Servicio excelente y muy seguro

Dan, is literally the man. He is so helpful, and very friendly. Super personable. 100% recommend.

Great experience, very professional, and Safe! I would recommend St Johns storage to anyone.

This storage unit is clean, and well maintained! Manager fixed a problem super fast for us!

I have stored my items there for 10 years and no issues. Great staff and facility.

Dan is awesome and very helpful! This is the best storage place for storage

Very friendly staff, safe environment. indoor storage facilities. Clean.

Very clean love the fact that you can drive in and to unload or load .

Very helpful staff, clean facility. No issues. Great experience.

The storage facility is very nice and the manager was great.

Dan has been great, very helpful answering all my questions.

Quiet, dry No standing in rain getting your stuff or put in

First drive thou storage place I've been too. Very clean.

The property manager is very understanding and helpful.

Nice clean facility. Staff is friendly. Happy customer!

Indoor units. Climate controled, security cameras...

Great space. Convenient. Very happy experience.

Customer service is friendly and helpful

Fantastic service, thank you Dan.

Really nice storage facility.

It was great. . Nice and dry

Very friendly and clean

super clean and secure

Could be more better

Nice size storages

Amazing facility

Convenient

Expensive

Very nice

good