Such a roud girls for service was stand today at the craigieburn shop she didn't wont to change and she just speak with me in a high voice in front of the customer i just left the shose for her and i did not get back my money was very bad she is not suitable for the customer service.

I purchased a pair of boots on the 24th of May, 2022. I did not wear them immediately. Both the heels are pretty much broken in half, I nearly killed myself. I took them back to Craigieburn, where I purchased these just under $100 boots,

Just walked out of the Craigieburn store tonight as the girl that served me was not getting my sale. She rushed me and told me about not being able to bring out more than 2 shoes

I bought the shoes from Nova Craigieburn, the shoes were faulty Brand new shoes they refused to return, And very unprofessional service from staff Beware of businesses like this

They have such bad customer service that even if you like something you won’t feel like buying..they are not worth visiting… Girls need to learn some customer service skills…

I LOVE NOVO shoes and have always been a dear customer. This is not for the shoes because their products are amazing but the staff (girl) at craigieburn central.

Always had a great experience at Novo Craigieburn! The staff are lovely and really helpful, and I more often than not pick up a bargain! ☺️

Exchanged a pair of shoes on the same day, a new pair was put on hold for me over the phone and the girls were lovely to deal with.

Worst customer service I have ever came cross. Girl in craigieburn novo has worst customer service towards the customers

Zero customer service.. girl at the counter is not showing any footwear. I think she don’t want to sell

The customer service is so bad, the girl was so rude to us.

Great products, not so great customer service.

The worst costumer service EVERRRRRRRR!!!

Beautiful customer service and quality

Very helpful staff