Needed to print 2 A0 posters at the last minute and while they were unable to accommodate my request Kellie was extremely helpful in addressing my concerns and helping me locate a store (Mentone) that would be able to accommodate my urgent request. She was extremely courteous and supportive of my needs! Thanks so much!

Customer service was poor. The workers were clearly frustrated and didn't want to be there. Some were a bit more helpful, however one particular new worker had no idea where things were. She kept repeating "look there". It's fine to be new, but please don't pretend to know something when you're unsure.

Large enough store, easy to navigate, and appreciate that you can be in and out quite quickly. Have never had to wait long at all when purchasing things that I need last minute. Click and collect obviously great, but the speedy service when you know exactly what you're there for is a definite plus.

Poor experience. Poor staff interaction. Staff don’t know or understand officeworks price guarantee promise. The staff are unhelpful. I would stay recommend going to other branches. Called the office works hotline and had no issues with a price match as I walked out of this store for the last time

Ok, so... there was a nice girl helping lots of people with scanning, copying and printing, she was very helpful and knowledgeable. However, when I asked this guy with help about car phone holders, he made up answers to my questions. If he didn't know that's fine, but don't guess!

Have always had excellent service and have purchased many items from this store. Today I dealt with Emma and she was particularly helpful, knowledgeable and patient with my enquiries. This is the type of staff member that every store needs. Thanks for your fantastic service Emma.

Worst Officeworks in the country. Power tripping manager was condescending towards staff and customers. Price beat was not honored despite providing all evidences. Went over to JB HiFi at Chadstone instead and was served with excellence and price matched without qualm.

Great place for your stationery needs and prices are reasonable. Open long hours. Low cost photo copying and printing service is available for large jobs. Easy to park your car and close to train and bus services plus a public toilet available at the back of the store.

Your staff member at the register is not very bright. (Indian lady) You ask a question and she just stands there. Then asks me if I want 9 of them. Maybe get people that will listen to the customer. I asked for a manager and she said, we don't have a manager here.

Came in Saturday afternoon hoping to process a refund, and just wanted to complement Mariyana. She was extremely patient and friendly with me, and made sure everything was satisfactory. Great server, will definitely be coming back to this store!

Worst service ever. Recently bought a $450 pair of headphones, which I wasn't happy with after 2 weeks. So with receipt in hand I go to return them only to be told they CANNOT refund my money because they have been used. Not a single person

I wanted to give some genuine positive feedback to Lyn who works at this Officeworks. Lyn was very helpful and patient with me when I was looking at the Kindles and wasn't sure which one to get. Lyn answered all of my questions with genuine

I purchased a pair of wireless headphones before Christmas and asked if it was worthwhile getting a Google Nest set up with cameras etc. The response was "we don't really have boxing Day sales so it doesn't make much of a difference. Do you

The staff member is totally rude and impatient. I went in to buy a kindler this afternoon, I was ignored for 15 mins even there were few staff talking to each other. Then I went straight to the counter to ask if they have any stock, the guy

I went to this store to buy a google nest hub and it wasn't in stock even though there were display boxes on the shelf. Anyway, I left officeworks and came back later to try my luck with an echo show. On the way to the shelf I noticed that

DO NOT do click and collect from this store! They could make an educational video on "what not to do in customer service" at this store. I have purchased two items click and collect from here and both experiences were equally terrible. The

Bella, the manager on the printing and scanning desk is the worst “manager” I have ever dealt with. Left the store in tears as she blatantly refused to print more than “3 or 4” attachments on the spot despite there being no other customers

They open until 9pm but didn't mention only for click and collect only, I went in around 8pm today the girl sitting in the front door is like playing her hair while talking to us and no intention trying to help us and a bit rude...another

I had terrible experience there this morning due to their poor customer services. One of their staff provided me with limited assistance doing scanning. I asked for help twice but I don’t know why she was in such a hurry to go back to the

Went there to buy couple of things. Service was good. Product was found. Prices seems lower than competitors. Closes late. Would highly recommend for Students living near Monash University. International students can look for things after

I thoroughly enjoyed my experience at this Officeworks location, not being a local was not sure which officeworks to go to as I am a truckie travelling from Sydney down the east coast through Traralgon and stopped off in Carnegie for some

Printing staff are terrible. I print cards as part of my business, and last time I went to a different officeworks they told me I could buy some of their speciality card stock from other brands and they would print onto it. They did this

Really disappointed with the service. Tried to print some photos but the self serve machine was out of order. Was told to pick them up from the service desk. Waited for 15mins and photos still hadn't printed. Decided to come back another

We love our Officeworks (Carnegie, Chadstone, Nepean Highway) and buy there a lot but it is not without its hassles. The range is great and the prices are good, and when you come early enough, there is always someone to assist. But, come

Easy parking. Friendly staff. Big store. Had bad experience with self-serve printing kiosk twice. First time, I was not able to print from their One Drive option. Second time, I emailed to the 'print me' service and the code didn't work.

Your website doesn't work and it's almost Christmas. Impossible to place an online order to print out some pictures for a present. Is anyone in your IT team realising that it doesn't work for days now! It keeps sending a message to check

A special thank you to Murphy who went above and beyond yesterday when my toddler had a total meltdown when I came in to buy staples. Murphy stayed with me and kindly offered various supports to help me make the purchase and get everyone

Make sure to check the bill before leaving. They can advertise something and bill can be different (higher) and then their response (argument) would be out of box. Just an advise to be careful with this store as this is my first of this

Every time I come here, I hate it. Customer standing behind me in the queue, after waiting several minutes, I approach the counter and place my bag on it to get out my documents and prepare them. As staff approaches, customer behind me

It's fine if they have stock, but so often they don't. Been burned many times by the website saying one thing and the staff saying another. I'd say to call them to confirm stock before visiting but after reading the other reviews, that

I was very impressed yesterday while I was at the Carnegie Officeworks. I approached a salesperson and just as I was about to ask a question a man just shouted out his question for some help also. I just left it and kept searching for

Emma W is one of the most helpful people i have encountered at officeworks. Her work should be seriously rewarded. Thank you for all you help and the time that you have spent with me not many would have done that.....,

Had two different workers help me on different things: Ben helped with one thing, he was fantastic. Answered all questions and went above and beyond. Give him a reward of some sort.would’ve been 5 stars if it wasn’t

Went into officeworks wanting to buy some toner. Had no idea what I needed but was helped by a brilliant staff member named Bailey. He helped me tremendously and was very polite. He’s definitely a keeper.

As far as customer service goes, Ed at the printing counter was so helpful. He was patient to go through printing and binding options. You felt heard and understood and your needs met. Great experience

Received the kindest service from Elliot! He helped me organise my work from home setup products! He Definitely covered the bad attitude I received from Jody!! Keep up the kindness Elliot! …

Had one interaction with a rude, sarcastic, young female staff member. Asked her a question and was given sass. Need to retrain these younger generations clearly impacted by poor social skills.

I had to greet the checkout girl, not sure if it was due to the young age of the workers, but they seemed more interested in their own conversation than actually working. Strange service

I had absolutely fantastic service from Jack. Super helpful and chaperoned me around to the various products that I needed help with. A great ambassador and role model for Officeworks!!

Incredible service from the printing staff /People, they did help a lot w my printing even at last minute! I saw them having a bad morning due to some rude people and they kept their

Thanks to Ed my experience at this shop was amazing!! He had both my prints and copies done asap and really helped me out. Will come back to this store and definitely recommend Ed!

My 2 hour click and collect order took almost 2 days to be ready despite being listed as in stock. Got to store and my phone died as i walked through the door. Service staff were

Not very good customer service. Left struggling to print a document for an hour and a half with no customer service after asking for assistance, feeling isolated and forgotten.

Turns out they don't sell printer filament, bit disappointing since that's what I came for. Was able to buy pen refills but not in the colour I wanted.

Visited here around a week ago for a price beat over Costco. The staff at the counter politely refused saying they had never price matched Costco.

The bro with glasses and longish black hair that was working this afternoon helped me choose good affordable bass headphones and was very friendly

Thank you Abby (hope the spelling is correct) for your awesome help with printing and excellent customer service ! 5 June 2023 …

Nice store! The staff helped me solve a very difficult and niche technical issue in no time flat. Would recommend!

Emma at the check out is lovely. Always friendly and helpful when I come in. Thank you Emma.

Great service! Helpful employees and great range of office-y things