As a guest on Sunday I have to say I was extremely disappointed in what we witnessed. Lots of parties that seemed to be booked one on top of the other. It was total chaos for our children. But what upset me the most was witnessing young members of staff wondering around not knowing what was going on with one young male sitting behind the desk talking. In the Cafe there was a poor woman racing around constantly doing things and trying to chase up staff to do what they were supposed to be doing... like clearing tables and setting up for the next party. Then when she asked this boy why the table wasn't set up he rolled his eyes at her and gave her attitude. Then in the kitchen behind the serving desk there was a young girl who really had no idea what she was doing, leaving the woman to be chasing around after her as well, trying to show her how to make our coffees. There was absolutely no support for this poor woman, who after this chaos ended up in tears. Honestly this woman was so polite and friendly, very apologetic with food and drinks taking so long to come out. She really deserves full praise for all her efforts. Not to be left unsupported with way too many parties, some with a large number of guests and adults with big orders of platters and hot drinks. All this ON TOP of other bowlers ordering food and drinks. Either need to have less parties at one time or get extra staff to help with all the food preparation. I have sat on this for a few days wondering if I should write anything but I can't stop thinking about that poor lady run off her feet and her being upset because of things that were completely out of her control. SHE WAS SET UP TO FAIL. Do better by your staff!

Love this place we are regulars on a weekday but the last time I was there was a saturday and the man serving was beligerant and rude and I personally ended up in an altercation with him as he was so horrible. He was busy and under the pump and took it out on customers. Dismissive, telling people he is too busy to answer questions etc...The 2 ladies were lovely especially the younger taller one she looked after us when I refused to go to him again and even offered me a drink as I was so visibly upset by him. He tried to blame me for his own attitude as I was very upset, but she was aware of the situation. Aside from that rude staff member, the others are great, the place is amazing and a credit to the owner.

I am very disappointed in this place...we booked for a birthday party a month in advance even gave them a call 3 days before to confirm and when we got there, nothing was prepared...took someone else's birthday card on the table and put us there...felt like we had to be satisfied with the scraps...the kids had to wait 2hours to eat, so we had birthday cake first...drinks were an 1h wait...birthday girl didnt feel special at all...They were quick to want us to pay for the party but didnt deliver their side if the deal...For a first time booking i would never book here again...Please do not book your birthday party here...

What a great night! Came down last night to celebrate a mates birthday and the atmosphere was pumping from the moment we walked in. Staff behind the front counter were full on smiling and really added to the fun vibes. Lady wearing the Xmas t-shirt and antlers that took our food order, was hilarious. Gave the best customer service I have had in years. For someone who hasn't been bowling at this place before, will definitely be back with the kids over the holidays. Highly recommend based on this experience.

Fun fun fun. I love this place for family fun. I recently just booked my Christmas staff party there for 20 people. Food is standard education fried food like hot chips, dimsims.. I won't choose to eat here. But kids would probably like it. Hot chips. Dim Sims chicken strips etc. Toilets are clean. It has a timezone like games area. #tenpin #fun #Chirnsidepark #familyfun #tinpinbowls

I love this place, just spent the last 2 and a half hours there. It is really fun and the staff are extremely nice. Really good food and the arcade is a must, great games and prizes to be won. My only criticism would be that a few games in the arcade were closed but besides that it was loads of fun. Great place for a date or a family/friend outing

It's always great fun at this place. The staff are friendly and have great customer service. The 2 games with free drink special is good value and only another $4 extra for additional games with this deal. There are plenty of lanes available and there is a good atmosphere.

Great venue! Awesome friendly helpful staff Booked at last minute for our school group and they got us in straight away. The dark disco bowling area is perfect for teenagers. Prices are amazing. We'll definitely come back. Thank you From Healesville High School

Great bowling place even if it's a bit darker and the music is louder for my liking. It helps that the 28 lanes are lighted and that the pins have fluoro stripes. It's a great place to bring friends and family for an indoor fun.

These guys are so easy to work with. Classic bowling, no frills, nothing fancy yet everything you need. They give good discounts to school groups.

My Daughter and I went there and had an awesome time staff were very friendly and I will be back again in the future

Friendly staff very well maintained. Snacks available. Arcade games lots to do as well as bowl

With so many bowling places closing it was great to find this one open. Friendly staff.

Always a bit of fun. Clean venue with a good food and drink selection

Great place for sport and entertainment. They sell great coffee.

Great place for a bit of fun . Closest we have to Healesville

Good fun! Nice to be able to have a beer while i bowl.

Had a great time staff were fantastic thanks everyone

The best place to go with your family and friends

Fun place to go for couples or to take the kids