Peace Pharmacy

77 reviews

14 The Broadway, Wembley HA9 8JU, United Kingdom

www.peacepharmacy.co.uk

+442089042071

About

Peace Pharmacy is a Pharmacy located at 14 The Broadway, Wembley HA9 8JU, United Kingdom. It has received 77 reviews with an average rating of 3.9 stars.

Photos

Hours

Monday9AM-10PM
Tuesday9AM-10PM
Wednesday9AM-10PM
Thursday9AM-10PM
Friday9:30AM-10PM
Saturday9AM-10PM
Sunday9AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Peace Pharmacy: 14 The Broadway, Wembley HA9 8JU, United Kingdom

  • Peace Pharmacy has 3.9 stars from 77 reviews

  • Pharmacy

  • "I have been using this pharmacy for years and always found the service to be pretty bad however i use it as it so close to where I live thus overlooking this due to convenience"

    "Amazing service!! cant stress it enough, the late opening hours make it convenient for popping in whenever im available"

    "Horrendous customer service"

    "The fact that they are open until 10pm every day is an absolute Godsend"

    "The staff is not helpful"

Reviews

  • Michael Maxwell

I have been using this pharmacy for years and always found the service to be pretty bad however i use it as it so close to where I live thus overlooking this due to convenience. After a running accident I found myself unable to walk without assistance leaving me little choice but to buy a walking stick from the closest shop. I bought a walking stick from the peace pharmacy where they told me that it was adjustable this however was a lie. After 2 weeks use the walking stick handle snapped in half leaving me on the ground with more potential damage to my ankle. On returning to the peace pharmacy I was told they did not sell the walking stick and must have bought it somewhere else. So I went to the walking sticks area of the peace pharmacy where I bought it and showed it to the Lying customer assistant who told me that they had never had any problems with this walking stick and that they could not do anything about it as it happened after I bought it. I will not be using this pharmacy again and would recommend that everyone else do the same. Especially if you need a walking stick that will not cause further damage. This is totally unacceptable and the walking Stick is not fit for purpose.

  • yusuf

Amazing service!! cant stress it enough, the late opening hours make it convenient for popping in whenever im available. It was the only pharmacy within a 5 mile radius that had my antibiotics in stock, their shelves are always up to date. Wonderful service, one lady working there named Meurna went out of her way to assist me by contacting another pharmacy in regards to my prescription, and had it released and ready for me as soon as i walked in. Very rare to see workers with polite manners these days! The atmosphere as soon as you walk in is friendly, alert and patient ,making it a comfortable place to discuss private matters. Will certainly be coming back, and recommend it to anyone who is looking for a suitable pharmacy,

  • H B

Horrendous customer service. My husband went to get medicine for me, he showed a picture I had sent him to staff of the exact medicine I required and they gave the wrong one. I called as soon as I realised the medicine was incorrect. They said I could come in next day to chance. Went in to change it and was told I can’t change it. Finally agreed to change it. Then wanted me to pay 17p difference. No apologies for the waste of time or the staff incompetence. My husband is not a health care professional and does not understand the differences between certain medications however someone working in a pharmacy serving customs should definitely understand the difference between ibuprofen and paracetamol.

  • Selina Gomez

The fact that they are open until 10pm every day is an absolute Godsend. However I didn't find them very helpful as most pharmacists are when it comes to giving advice. They could also try to be at least a little friendly, after all people generally go to a pharmacist when they are under the weather so a smile wouldn't go amiss! I think the staff could really do with working on their people skills and on creating the impression that they know what they're talking about. Not that I believe they'd care to take this on board in the slightest. Still, very useful when you absolutely need to pick up a prescription late.

  • Laszlo Kola

The staff is not helpful.I said my problem" and the peoples is do not working with me to resolve the problen,just send me away for that reason,we need precription.I said,please help me about solve the problem any alternative solution,vithout prescription.The staff is arrogante said,no.I hawe a shingles.so i said,guve me alternative gel or painkiller..i am newer go back again to pharmacy.Don't working togheter for the solutionDo not thinking.Just the old man waching the computer,i am alone about custoer,and he said to young assistant,we do not help whithout prescription..f ,,u...

  • Zainab Habib

My GP had sent my prescription here, and it was a short walk from my place so it was easy to get to. I also ended up finding what I needed here (wasn't too concerned about brands, to be fair) at fairly reasonable prices compared to what I've seen in my online window shopping. For example, a 250 ml tub of body cream at less than £2 - it was a bargain! It saved me a separate trip to Boots, so very much appreciated the fact that they had a number of products. You can also sit while you wait for your prescription if needed, and the staff speak other languages too if you need.

  • shaky sitole halleluyah

Requested to see and consult a Pharmacist on a minor health issue and he came out and started to ask me in the presence of other people. He did not have a clue about issues of privacy, I protested and asked to talk to him privately, he started to talk about Covid, I had a mask in my pocket, he was not wearing a mask either. He was very rude to me. He said, "if you do not want me to talk in the presence of other people, go and see your GP." He must behave like a health professional.

  • Shreya Gupta

Staff were not helpful. They made everyone wait whilst doing a heated phone call. I wanted to speak privately, the pharmacist was not supportive and first asked me to call NHS then was very loudly speaking about my issue so it was not handled privately. I asked for a medicine, I was not given any directions to use it. I was handed the medicine in my hand then the staff later put it in a paper bag for me. There was no consideration for patients and a waste of time.

  • Beth B

Peace pharmacy is aptly named, and I am always given peace when visiting. A pharmacist who is knowledgeable and incredibly helpful, they always have time to answer questions, despite being a very busy pharmacy, they're an asset to the neighborhood, and genuinely nice people who care. Fantastic travel advice for anyone who's going away. Great range of products, they go above and beyond and have fantastic customer service.

  • Luciana Ramos

We have been using Peace Pharmacy services for years now and every time - in person, or over the phone - they are fawless. The long opening hours is a life saver! The team there is super polite, helpful and friendly. Even though I am not living aroud the corner anymore, I now prefer to drive to them then to visit the local pharmacys around me which are a complely let down in comparison.

  • Sheena

I usually find them to be just fine at customer service but I quite often have to do battle before they locate my electronic prescription. They are convenient as they are open 7 days a week and until late (10pm), so useful in an emergency and for people who need to pick up prescriptions or medications out of normal hours, like me.

  • Umer Amin

Pharmacist in this pharmacy is absolute insensitive as he had no respect for anybody’s time ,wasted our 20 minutes and then said ,” Oh we don’t have this medicine” although he said before that “yes it’s available” and then after 20+ minutes wait,he said “it’s not available” So I would suggest to Avoid going there

  • London_499

This pharmacy used to be good many years down the line now it's a disaster, the pharmacist is rude unhelpful and gets angry quick. He doesn't like helping customer queries. The women on the front till doesn't understand anything at all No point in talking to her either. The pharmacy service is zero .

  • Shahjan Schah

Peace pharmacy is a great and such a useful pharmacy. There were good customer service and really nice employee. If you want to visit peace pharmacy in Wembly go ahead. Even if they don’t have their medicine it will restock in a few day or so. Thank you to all employee for working and helping us!

  • Fatima MW

Highly recommend this pharmacy, the team are both professional and helpful. Pharmacist Fassi, particularly helped my mother with her high blood pressure by suggesting the 24hr bp monitoring service, with the results then directly being sent to our GP. Thank you, Peace pharmacy!

  • Lyssa Rose

On the odd occasion that I can't get a prescription at my local pharmacy, I venture to this chemist and I have not been disappointed with the service. Great to have a good chemist like this and the extended opening times have been so helpful . Wishing everyone well.

  • Akash Kapoor

Great service at that this pharmacy. Came late on a Sunday to collect a prescription last minute. Fassi the pharmacist was really helpful and explained everything in a lot of detail. I will always recommend coming here. Especially as they have late opening hours.

  • Vishal Sinha

A standard pharmacy. However it's biggest USP is that it is open every day of the year till 10 pm. It opens either at 9am or 9:30am depending on which day it is. Given that most pharmacies shut by 7 pm, this pharmacy is really useful.

  • Esther Osborn

Absolutely fantastic super helpful So friendly I had to go pick up medication the here via 111 I really wish this was nearer to my home so I could use this chemist all the time Thank u for ur help last nite when I really needed it 3

  • Lorraine Richardson

Hands down the best pharmacy I’ve ever been to! Everyone is kind and so patient, I really appreciate the effort they go to to ensure you get what you need. Thank you to all at Peace Pharmacy ✨

  • Michael Kearney

Very happy with the service I received on Christmas Day! At around 9pm this was the only pharmacy that I was able to get some antibiotics for my daughter saved my Christmas

  • Sara Khan

Been on hold for over 20mins now called up the pharmacy as they have given the wrong quantity for my medication and still waiting for someone to answer

  • Hiba

Friendly staff, nice and quiet pharmacy, good service, and the best thing is that they’re open till late (10pm) which is so rare in the UK. …

  • Robeka Ali

They are open until 10pm !! Good service, called to check if something was in stock, they answered straight away and kept it aside for me.

  • Robin Soni

Visited Peace pharmacy, Wembley on 25th on December for a particular medicine. Got very good customer advice and service. Thank you.

  • A “El Camino” S

Waiting at a Petrol Station during this shortage is quicker than waiting on the line for them to pick up. Never trying again.

  • Mahdi Alali

Horrible service closes 10 minutes before it’s supposed, where is the management? Supposed to be Good for emergencies??

  • Unnimaya Prince

Amazing and lovely staff! Excellent customer service, well deserved 5 stars! Definitely coming in more …

  • Catalin Hulea

Clean and well supplied, but also expensive. You should consider buying from ASDA first, it's only 4 bust stops away.

  • Hameeda Shams ul Islam

Very polite and supportive staff. Twice I got the medicines which are not available with other nearby pharmacies.

  • Alice Ferns

Don't close at 10 close's at 6 on a Friday !! need to change their timings best ring before you go

  • Chris Burn

Very friendly and helpful pharmacy. Only one i could find that had the antibiotics we required.

  • salik sures

Great customer care and professional services. Thank you, Malay, and Fassi for your help.

  • Jesse

Excellent non judgemental and kind advice in private room saved me a lot of embaressment

  • Suresh Bukka

Very good pharmacy...extended late hours that you dont get anywhere else...

  • Aiden James

Will travel the entire UK to be at this pharmacy. No one it does it better

  • Sangeeta Patel

Good opening hours and have most of medicine we required always in stock

  • dean wickens

Great for kids medicines especially when needed out of normal hours.

  • Bina Mervana

Always friendly and open frequently with plenty in stock

  • Hitesh Parmar

Ideal stop to pick last minute items and perscreptions

  • Tariq Khan

Untrained staff, late opening times Totally a shambles

  • Ayaan Nooh

Lovely family-run pharmacy. Great service and advice.

  • BENIAMIN virgil Tapu

very very good quality for service personality thank

  • sandra boateng

The fact that they are opened on sunday …

  • Sandeep Kundekar

7 days and 14hrs open and easily accessible

  • Mrugesh Patel

Staff is so kind and helpful! Thank you!

  • Sum

Always reliable and speedy service

  • Mahmoud Abouchakra

Really friendly and helpful staff!

  • Parminder Sura

Open until 10pm on Sundays

  • Thomas G

Very poor customer service

  • Yakesh Modi

Good place. Good people.

  • Ann Lee

Great customer service

  • Myles Mchale

Very helpful staff

  • Vineet Patel

Open late. Great.

  • Ana “Ana” Anna

  • F Khan

Good

  • Mrs e

OK

  • Megan Foley
  • Vineet alagh
  • sibi thomas
  • Vrushali Vijai
  • Yves Remedios
  • Irina Lakomkina
  • Rob Walker
  • Ann
  • Fazel Mohamed
  • Abdul Kayum Kalim
  • VED YADAV
  • Shukri Muhudin
  • Aya Tamimi
  • Ashish Gurung
  • khalid rahimi
  • Nishant Patel
  • Jameela
  • Merlin Goes
  • Matteo Di Mauro
  • Tudor Munteanu

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