Pentagon Digital

440 reviews

236 Whitehorse Rd, Balwyn VIC 3103, Australia

www.pentagon.net.au

+61398961555

About

Pentagon Digital is a Computer store located at 236 Whitehorse Rd, Balwyn VIC 3103, Australia. It has received 440 reviews with an average rating of 4.6 stars.

Photos

Hours

Monday9AM-5PM
Tuesday9AM-5PM
Wednesday9AM-5PM
Thursday10AM-2PM
FridayClosed
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Pentagon Digital: 236 Whitehorse Rd, Balwyn VIC 3103, Australia

  • Pentagon Digital has 4.6 stars from 440 reviews

  • Computer store

  • "I took my old iPPone to Pentagon Digital on Saturday to replace the battery"

    "Consistently great service for repairs"

    "I took my son's apple laptop to be repaired under warranty"

    "The staff at Pentagon Digital were not only skilled but also friendly and supportive"

    "I had an excellent experience at Pentagon Digital's Apple service center"

Reviews

  • Alexandra

I took my old iPPone to Pentagon Digital on Saturday to replace the battery. No need to make appoint, extremely helpful and knowlegable and my iphone was ready 2 and a half hours later to be picked up. Would recommend them to anyone who has a problem with an Apple device. No appointment necessary, easy parking.

  • Luke Nicholls

Consistently great service for repairs. I've been going to them for years, they give excellent advice about what service option would be best for my situation (especially when my devices are out of warranty), and their turnaround times tend to be faster than going through the Apple Store. Highly recommended.

  • Simon A

I took my son's apple laptop to be repaired under warranty. They fixed the problem quickly (a flickering screen) and also replaced the keyboard and battery (which we suspected was swollen but we had not bothered to report it). His laptop runs and looks like new. We are very happy with their service.

  • Bobby bimbo

The staff at Pentagon Digital were not only skilled but also friendly and supportive. They patiently listened to my concerns, answered all my questions, and ensured that I felt comfortable throughout the repair process. Their positive attitude and willingness to help made a significant difference.

  • shubham kharta

I had an excellent experience at Pentagon Digital's Apple service center. The staff was incredibly helpful and knowledgeable. They went above and beyond to solve my issue and ensure that I left satisfied. I appreciate their outstanding customer service and highly recommend their services.

  • c collie

I walked in with a 'broken phone' unable to access ID, passcodes, log on details nothing... The guy provided me instant service, provided me with a loan phone, and fixed my phone all within an hour! SO happy and grateful for good customer service and understanding the situation

  • Rajat

I brought my Apple device to Pentagon Digital for repairs, and I was impressed by how quickly and efficiently they resolved the problem. The technicians were skilled and professional. My device now works perfectly, and I am grateful for their prompt service.

  • Matthew White

My phone wasn’t charging properly for the past few weeks and I was glad to have found this place. The staff was very friendly and efficient in their service. My phone is now charging properly and will continue to go to Pentagon for any repairs I need.

  • Zachary Relouw

Booked in for an iPhone repair. They told me after taking the device for ‘diagnostics’ that my phone was not taking charge and would need the entire back assembly replaced. I needed it done same day, they referred me to Apple. Went to Apple

  • The Everything Man

This is better then apple Southland Served by anuj I had a battery issue he replaced it with no questions asked he said we will check it. The battery health was 86% and Apple said they can’t do it unless it was below 80% I have also had to

  • Enrico Canale

I'm a first time customer, purchasing a MacBook Pro to replace a 2016 MacBook Air and needing advice for backward compatibility with an older display monitor. We discussed a bunch of options and Neel followed up afterwards to check how it

  • Jeff Sak

Terrible service. I rang to ask if my Ipad was eligible for warranty swap and they advised me to come in to the store. I drove 30 mins to get there only to be told immediately it wasn't. I have no issue with the fact it's not eligible but

  • Catherine de Burgh-Day

I needed the screen replaced on my retina display MacBook pro. Pentagon digital did the repair before the end of the subsequent day after I took my laptop in, and replaced the keyboard and battery free of charge without me needing to ask,

  • Chris C

Outstanding service, very trustworthy team of experts and repairs completed at a very reasonable price. I took my iPhone 12 to the Apple store for a screen replacement and was told my device was now faulty and will need to be replaced… I

  • Nicholas Lane

Definitely some of the best service I have ever received. I spent the day running round Melbourne trying to find a solution to a dud battery in my MacBookAir. I tried 5 other repairers and they all told me 2-3 weeks and they needed the

  • Bobby

I am extremely satisfied with the quality of repair work done on my Apple device at Pentagon Digital. The repaired device functions flawlessly, and I have had no issues since. The attention to detail and the commitment to delivering

  • Vipul Jain

I recently purchased a MacBook Air M1 with these guys and I'm extremely happy with the service provided. Neel (proprietor) was extremely professional, spent quite a bit of time to understand my needs and accordingly made some

  • B P

Very unfriendly stuff welcome you at shop and so far from helping out, try other Apple stores for your nerves P.s there’s a note in shop facing you if you give 5 star on Google rating you’ll get 5$ off here’s is your 5$

  • Marie Wells

As a 93 year old, I find IT can be very stressful but I can highly recommend Pentagon digital. My problem was remedied very quickly by a very efficient, pleasant and helpful young man. He made my day so much better.

  • Jordan Zambelli

They resolved an issue on my phone for free. It wouldn’t charge or turn on. They opened up one of their sale items to see make sure that my magnetic charging was also working. Really appreciated their generosity!!

  • Rowena Hare

These guys are lifesavers! I had been both to Op$&S and Ap$&e and neither were very helpful-a broken old iPhone (not backed up!) that couldn't be unlocked and a new iPhone: they sorted it all and

  • Andy Hynes

Great service as always. Been there before and this time was no different, even better as my repair was ready within the week. Highly recommend to anyone with an Apple device issue.

  • John Hesse

I highly recommend Pentagon Digital for their, communication , friendliness and professionalism. I have been a customer for a few years due to their fantastic service.

  • Aanish Perera

Had an issue with my Mac book M1 charging port and they fixed it in less than an hour. Service & quality is amazing. Friendly staff and always treats customers well.

  • dixit vasoya

took my iPad in for not charging fault.. They were quick to diagonose the issue (charger fault). Would highly recommend for hardware fault services..

  • Alvin Wang

Very friendly service. I took my iphone there for warranty repair, the process was quick and simple. My phone was repaired for free within 2 weeks.

  • east kew

I have used Pentagon for repairs to Mac books numerous times. They are knowledgeable, professional, trustworthy and efficient. Highly recommended!

  • Haider Naeem

Great place to get your phone fixed. Know all of the tricks of the trade and are only there to help you get the best deal. Would recommend

  • Neel Raizada

Great customer experience and found staff very knowledgeable and courteous. Will recommend to shop and get Apple devices fixed here.

  • Eve TUCK

100% recommendation. The service is technically great. The staff are courteous and kind. Pentagon can solve all your tech problems!

  • Kushal Vakani

Great service, no where else told me my phone was covered under warranty but they did and got my phone fixed for free

  • Sibel Ali-Zwart

The staff at Pentagon did a great job replacing my screen, the service was fast and the staff were very friendly

  • ᴄᴀᴛʜᴇʀɪɴᴇ !

They weee super helpful and kind and they were really easy and friendly to talk to. Definitely come here!!

  • Yin Chin Choo

Excellent customer service ! Friendly staffs and they help you to solve your computer problems :)

  • Robyn Packham

Great service from this, my local Apple authorised dealer. Thank you Anuj!

  • Angie Angie

Amazing service! Will definitely be coming back here for all my tech needs

  • Janmejoy Deb

Very happy with the genuine services provided here. Thank you.

  • sarah Zilberman

Very good and knowledgeable- service was great and quick!

  • Kosta Magdalinos

Great service, patient and very kind gentlemen thank you!

  • q reza

The store replaced my iPhone battery successfully

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