This PnP is a joke, it thinks because its in Hyde Park its all fancy and doesn't need customer service. I have had a few disappointing experiences there but the straw that broke the camels back and made me write a review is: Nobody even answers the F-ing phone, I just called 8 times in a row yet no answer. WHY HAVE A PHONE NUMBER??

This is so disappointing. Not the first time that the fruit has been off from the Hyde Park pnp. I bought it yesterday on the way home from work and the Bananas are all bruised beyong eating. If only all pnps had the same standard at the Wm Nicol one. Sadly they cannot be compared at all!!

Why have so many tills and not have people stationed? on them we have to always wait 6-10 in a que just to pay for small items, we loving at Pick 'n Pay but the waiting on ques kills when there are empty ques and sometimes your

This pnp is a joke... the stuff are incompetent and they is always not enough till workers... who are the slowest working ive even witnessed. The management simply couldn't care less and there are constantly issues at the tills.... please go in and see for yourself.

Store is bright, well laid out and welcoming. The staff are all over the place-inconsistency all round. The labels are wrong and when asked for prices and items they can’t seem to find anything of even know what’s going on. Typically has

I should actually give it a zero because of the level of service. We bought Dolce vita ice creams that were vegan and did not like them only to find that one of the cups had expired. We went back because I was feeling unwell and demanded

Worst service. It's like everyone behind a till needs an hour to boot up. The worst part is their attitude. Shame it's situated in an upper-market mall yet still manages to be utterly useless. A supermarket is only as good as it's staff.

Refurbishment or not, this store is still pretty bad, especially considering its location. Poor quality "fresh" produce and such depressing service. Please put more pride in customer experience and less time taking pictures of shelves.

Really poor experience, demotivated staff, no sense of urgency, no smiles, slow, never enough cashiers (two on a Sunday), always running out of stock...used to be REALLY great store but seems the management has changed.

What an enormous disappointment..!! Many years ago I lived in Hyde Park and loved the pick N pay, in H. Park although it was TIRED. When I started a work assignment in the Centre 3 weeks ago,I was so excited to

Very poor service the staff is very unfriendly, cooked food is unbelievably a waste of money. The management should make some adjustments on cashiers and those dishing out food considering this is Hidepark coner

Like really now, why is this Pick n Pay even at Hyde Park? The cooked food section is worst than what peasants eat... Horrible. please improve, you can not be in Hyde Park and have such nonsensical service.

The stuff at the Deli is super slow and arrogant. Managers and stuff are busy with their conversations they get irritated by customers. Hyde park is an upmarket mall PnP should do better …

I bought a bag of RISOTTO rice on Wednesday. I opened it last night and it was full of weevils.When buying an expensive product from an up market store this really seems unacceptable. So disappointed.

Unfriendly staff, never enough tills open and most of the time the staff are standing around talking amoungst themselves, very disappointed as the rest of the shopping center is very well kept.

Careful, there is a new scam of people coming up to you and asking you to pay for their groceries! Basic foodstuff so you feel sorry for them, then they sell it after for cash. Watch out!

Possibly the dirtiest, worst run Pick n Pay in the whole country. Staff miserable and unwilling to help, dirt everywhere, management nowhere to be seen here. I would avoid at all costs.

This PnP sells old off meat - dont trust their butcher - not all things "Hyde Park" are Hyde Park. Bought their lamb - totally disgusting and waste of money

Absolutely the worse Pick n Pay when it comes to hot foods. It's disgusting what you get served there. Person will get food poisoning. Sort it out guys!!!

Ninth-circle of hell terrible. Where customer service goes to die. The things I have witnessed in this store could fill a gripping short story.

I am not happy about the unhealthy way of preparing or packaging food. I visited your Supermarket today during lunch and I bought a dagwood.

To get five stars they would need to increase the number of telus and Packers so that you don't have the long wait that often happen there

Zero service when asked for the cash back at the till had to maneuvere myself and ask each cashier who has enough money to do the process

If I could give this place half a star I would. So unwelcoming, so unfriendly. By far the worst pick n pay in Johannesburg.

I’m not a pick n pay shopper lol… But this is a good store. Has majority of things you’d need and the location is good.

Update yr times on yr social media pages...!!!!!! Pnp now opens at 9am but all yr online pages say 8am..v frustrating

Amazing Service from Portia at the Coffee stand. Morning made …

Atrocious! Rude unfriendly and surly staff! I will never be back!

One of the worst Pick n Pay l have been, service its from hell.

I enjoyed my shopping, efficiency tidy and clean space …