My shopping experience at Chapel st Platypus was the best I’ve had in years! Jordan the sales assistant was was so friendly and helpful. I needed some white shoes for a new work uniform and she was completely empathetic to my needs and did not try and sell me shoes beyond my budget. Thanks Jordan, you’re a star!

Awesome service. Staff were so helpful & nice. We had a lovely girl help my husband & i who had no issues getting us 5 different styles of shoes to try. Great selection of shoes & reasonable prices. Felt no pressure to buy either. Very happy customers

Walked into the store. One lady was serving but the other was free, even checked her outfit in the mirror and walked out the back when there were other customers as well as me in the store not being served. The lady serving was kind enough

Seriously..... just buy online! Platypus have some decent shoes in store... if only their customer service and policies were better! Bought 3 pairs of shoes having spent over $600 .... after wearing 1 of the pairs of shoes twice, there was

Monday 25th Jan 2021. With two staff working and only us and one other person in the store I was not spoken too even after standing at the counter with a shoe in my hands. Once I asked if I could have some assistance I was handed two boxes

Online order: I purchased shoes online. I received a random pair of sunglasses instead of my shoes. I contacted Platypus via a chat and they were very unhelpful and rude. I have now been told that I need to print off a return label and

Was browsing looking for a shoe for work and while I didn’t find what I was looking for the Lady working Kiera gave me some amazing info on what best suited me in terms of comfortability, will be back to purchase a pair of shoes soon :)

I recently visited this store and had a wonderful experience. The customer service was exceptional, and the staff truly went above and beyond to help me find the perfect pair of shoes for my partner and I. I especially want to give a

Good work Millie. Good sales tactics with a pure genuine interest in customers preferences especially on a busy Saturday. Thanks to Millie I will be returning to this exact story for return purchases, keep up the good work

I almost never leave reviews but this was hands down the best customer service I have ever experienced! David was fantastic to deal with and went above and beyond to help me find the right fit and style. Thanks guys!

Went in today to buy a sale item. I think the gentleman serving me was the store manager and he was absolutely brilliant. He seems genuinely interested in his customers and I will definitely be returning.

Great customer service from Millie today! Always smiling & listening to customers despite working alone on a busy Saturday afternoon. She remembered us from last time too - 5*s for her …

Had a great experience yesterday. When I walked in the whole team was lovely. I was lucky to have Bailey looking after me with the biggest smile and impeccable knowledge. Thank you

I bought a pair of Skechers in there last Wednesday, a young fella helped me, was an absolute treasure, helpful, kind & courteous.

Super helpful staff! Didn't have my size in stock but helped me out and ordered what I wanted and had it couriered to my home

Horrible customer service and very limited choice and sizes.This is probably the worst platypus branch you can go to.

Great variety of shoes. Been there a couple of times and the service varies. Shame they close early on weekdays.

Some time ago I bought some shoes here. The experience was satisfactory. I’m going back today for more shoes.

Wide variety of schnazzy sneakers and some great specials to keep an eye out for. Friendly, helpful service

Highly recommend this shop and especially David! He provided the greatest service I have ever had!

"Sale" labelled everywhere. But, conveniently the shoes that my child wanted, were FULL price.

Such a beautiful experience, Millie went above and beyond with customer service ! Thank you

If you want to be glared at whilst trying on shoes, this is the perfect place to go!

Friendly service, decent range. Not a huge store though.

GREAT customer service from David & Stanley …

Great range and brilliant shop layout.

Shoe shop, good for casual type shoes

Great service from the staff

Very friendly

Amazing