Highly recommend Roy & his team. The process was very smooth and from start to finish: the office was responsive and booked an inspection. Roy arrived right on time and assessed the problems quickly, and obviously had a lot of experience dealing with them. He helpfully gave accurate but simple ballpark costs for each item of work we'd need, and followed up within a business day with a detailed and well-written quote by email with the same info. We confirmed the dates quickly and Tom and his team arrived right on time every day of the week. They were very nice guys and explained what they were doing each day and gave updates EOD. The job was well done, and I really appreciate their care in finishing details like smoothing the new concrete flush with the old and cleaning up the floors afterwards.

We have no luck when it comes to contractor's especially plumbers. Past plumbers have ruined our basement apt we've had 2 plumbers do our Restaurant & they did a horrific job were still trying to fix their nightmare. We Call Plugged Piper & they help us right away from the first phone call to the repairing the damage they are very professionally, Calvin was are tech & he's super nice he explained everything to us assured us everything would be good to go in the morning so we could open the restaurant on time. We went to work 2 hours earlier because I thought we would have a big mess to clean up because that's what the other plumbers did too us but when we got there everything was spotless just like it never happened. I highly recommend.

We had a disaster with another plumber who came to fix our main sewer line but failed. Roy came to save the day! They knew we had a tenant moving in and everything needed to be finished by that weekend. He gave us an incredible deal considering we were already out money from the previous shady plumber and rearranged their schedule to start work only 2 days later and finished on time. It was a high pressure situation and he made us feel completely comfortable and reassured this time we were in good hands. All the workers who came were professional and friendly guys who knew their stuff. Couldn’t be happier with their work and highly recommend them to everyone.

I had planned on doing this earlier and now I can't remember the gentleman who they sent to help me with a plugged drain. He was very professional and found the issue quickly. He explained what he was checking first and why. Very thorough. The person that I dealt with in the phone was very nice as well. This is the third time I've used them and I'm very happy with the results. A few years ago they had to break open my floor and replace some drains to fix a major issue as well. Thank you for helping.

I have used Plugged Piper for three separate issues over the past two years. Most recently in July 2023. They are a fantastic and trusted company. Roy and his team are courteous, and careful while in the home. The work was done to quote and I was very pleased overall. Also shoutout to Sherry in dispatch. She is the first person you deal with and she has all the answers!

We had a great experience with Plugged Piper. Roy came out the day after I called to assess and give us a free quote to line our existing clay piping. Every time I called, Sherry was very responsive. The calls rarely went to voicemail. She did all the paperwork for the subsidies available with the region of Halton. Overall, great experience and would highly recommend.

From beginning my first call to get a quote, to the installation, the team was great. The team was caring, they respected my budget and my property. They went above and beyond Rick and Luis were the dream team of lining repair. Very happy with the office were great to work with. They showed integrity and patience through the process. I highly recommend this company.

Calvin from Plugged Piper came and solved my problem that turns out was created by my neighbours plumber screwing up and the plumber I had hired didn't figure out. If I had just gone to Plugged Piper in the first place I would have saved myself a lot of money and aggravation. He was super helpful and explained everything. Just hire them.

Calvin was the gentleman who came to service our drain and toilet pipe. My daughter told me they were a good company. I called in the afternoon and they came the next day. Wonderful experience-would definitely recommend this company! P.S! Good price!!

Big thanks to Sherry, Roy and the entire Plugged Piper team for their professionalism and quality work. They did a great job installing my drain liner and were respectful and fair during the entire process.