I have a VW Vanagon Syncro with a Subaru 2.5 and I recently brought it to Oregon to register it. Unfortunately it did not pass DEQ due to "Too low CO2 to register a test." DEQ told me I had an exhaust leak. Yikes! I called several well know VW shops here in Portland and was told a variety of things ranging from needing an entirely new exhaust system to possibly needing to register in another state. Double Yikes!! Then I was fortunate enough to call Precision Motor Car. Trevor spent 15 minutes listening to my story and knew exactly what the issue was after I told him I had the stainless exhaust system. He asked me how far I had driven prior to the test. I told him all the way from Idaho, but while waiting in line at DEQ I shut the engine off. "That's the problem," he said. He the suggested I take the test again only ask the DEQ technician to use "the cone" and be sure to insert the prob far enough. Additionally, he said that I should keep the catalytic converter hot prior to the test by keeping the RPMs at 1500 or so as I waited in line. Sure enough, 2 hours later without spending a dime the van passed. I offered to bring the shop a case of beer, but Trevor politely declined and said he was happy to help. This is exactly why some businesses are great, like Precision Motor Car, and others are simply looking for another job.

It was my first experience at this place. I'm sure the workmanship is excellent but my first impression is that they don't charge any less but their public areas could use a once over. I saw mouse traps and the place was filthy. Maybe not much done to that area of the shop since it opened. The work was done by the owner while I waited and he was efficient and good and I was charged less than I expected to change the headlight bulb. When we went inside to pay I became both disturbed and hurt when he interrupted our transaction to help a white male customer who came in to drop off his vehicle. If it had been quick - just a passing off of the keys and I'll call you when we know... it would have been fine. But it was a longer exchange then warranted keeping me waiting. Something told me that this customer had priority over me - and I got the distinct sense it was because of the color of my skin and possibly my gender. Not a great way to start the day or a new relationship with an auto repair shop. Re-born and Expert Auto are great shops and I may just drive a little further to have a better experience. I was trying to continue to work with the shop that has serviced the car I bought for the past 5 years.

These guys are truly the best. I have had my 2011 Tiguan serviced at the shop since moving to Portland 5 years ago. They communicate proactive, make smart and honest service recommendations but most of all they have a way of making me feel like I am their only customer. This week my check engine light indicated a engine misfire. Although I didn’t have an appointment Trevor was able to get my car repaired the next day. Not only were they able to repair my car but they also improved a stressful situation by changing the oil while my car was in the shop, again all without an appointment. Skepticism when working with mechanics is natural, but with these guys leave it at the door. My experience is the longevity of your car and your best interest is always their first priority.

I have a '91 Vanagon, which I've taken to Precision for some specialty upgrades, over the past year. They have done exactly what I asked them to do and in some cases, went beyond what most shops would agree to undertake. Darrel and Trevor explain what work they've done to your car and any difficulties encountered that may have not been obvious at the start of work. They have had to sort-out some obscure problems with ignition and the Digifant FI system and did so in a very short time, showing a full understanding of it's operation and the necessary fix. Because they are a small shop (only 3 bays) they can give your car headaches close personal attention. I am very satisfied with their work and their rates. You can't go wrong with Precision Motorcar.

One word...INTEGRITY. My first experience with Darryl and Trevor showed that not only are these savvy mechanics, but they're open to sharing what they know. When my 35 year-old 1984 Vanagon needed a 5-gas analysis they took it in. The test showed that there were more things I could do once back at my own shop. And to top it off, because they could not source the problem, there was no charge. The BEST part was Darryl showing me how awesome his Subaru conversion chops are. Hmmm...needs more words. Integrity + Skill + Grace + Friendliness = Precision Motor Car. Thank you SO very much! (the problem was a bad spot in the green O2 wire under the connector boot and a faulty ICM)

Dropped my A4 off to diagnose and repair a peculiar problem with the infotainment system which had stopped turning on after a battery change elsewhere. Not only did Trevor set expectations and answer questions properly, but also did an excellent job explaining the problem after researching and diagnosing it correctly, followed by fixing it (these infotainment system/module/electrical problems aren't always easy to narrow down properly). The price charged was very fair for the work done. I will definitely be using Precision Motor Car for further repairs and service on my vehicle and highly recommend you do so as well.

As a first-time Vanagon owner (1989 Westfalia), I knew that we would need a skilled mechanic and someone who could be a reliable resource. This shop was recommended by our friends who've had their Westy for over 14 years. Darrell, Trevor, and the team at Precision have been amazing. They are honest, fair, knowledgeable, and very generous with sharing information. They are always excellent about communicating with us and keeping us informed while our van has been in their care. Their work is top notch. We are so grateful for their help and expertise. I highly recommend Precision Motor Car! - Laura

Darrel is great and does good work. He is easy to talk to and explains what work he is doing. His son who works the front desk, however, is rude and condescending. I asked to have the code read for my check engine light last time I brought my TDI in for an oil change. They charged me $50 for running the code reader without ever telling me it would cost money and then he was very rude when I questioned him on it. I won't be taking my car back. It is too bad, because I loved going there and always got good service before Darrel started having his son run the desk.

Took my van to another shop to get the oil pressure switches replaced. That shop told me my engine oil pressure was zero and I needed a new motor even though it had less than 20k miles on it. That didn't sound to me as there were no other symptoms. I then took my van to precision motor car and they not only confirmed my oil pressure was excellent but that the other shop charged me for labor they didn't do. They saved me thousands if I had listened to the other shop and they now have a regular customer. I won't take my van anywhere else. Thank you

Very friendly, helpful, and knowledgeable from the very start. First the quote Precision Motor Car gave me was far less than a few other shops I contacted in the area. They were very transparent and communicated with every step of the repair. They did an amazing job on the car with a quick turn around. After all was done and keys were in my hand, I paid what they quoted me for when I brought the car in. No hidden surprises. I'm not taking my car anywhere else, definitely recommend this business.

This review is long overdue! Precision Motors knows VW Westfalias! Darrell and Trevor are a wealth of knowledge! They are honest, hard-working, fair, considerate mechanics who get the job done and then some. They are truly passionate about what they do and it shows in their quality, workmanship and excellent communication. We trust them wholeheartedly! Having them here in Portland has been a hugely beneficial for us and we seriously don't know what we'll do when we move. They are one of a kind!

I love my Volkswagen! Between myself and my family, it seems like we have quite collection of them. My biggest complaint about owning a VAG product is the terrible service you receive from the dealership. Precision makes owning a Volkswagen reasonable. They don't sell you work you don't need and they charge fair prices for the work you do need. The first time I brought my car in, they even showed me around the shop and took time to talk cars with me. I'm thankful for this honest shop!

I recently was visiting my daughter in Portland and needed to have my Volkswagon fixed so I could make it back to CA. Darryl was so kind and so very helpful. He and his son Trevor gave me the best customer service experience!! They went above and beyond fixing my car and were very conscientious about not charging me for unnecessary work. They diagnosed and fixed my car promptly and skillfully. I cannot recommend their services enough!!

I have had nothing but great experiences with these guys! They give straight up info about repairs that are needed, I've never had them try to pad on extra work that wasn't needed. They offer oil top offs between changes that I really appreciate since I have volkswagon! Nice guys, great service, sometimes their schedule is a bit tight, but overall great to work with.

I recently purchased a used Eurovan (finally) and the previous owner mentioned Precision Motor Car as the place to go, and he was correct. I got great service and no high pressure BS, I'll probably be taking my VR6 jetta to them in the future if needed as well. Trevor and Darrel are easy to talk to, they explain what you need and what can wait.

I had a very short experience with Precision, but so far I’m extremely satisfied and will be coming back for any additional maintenance. They were straight forward with a lot of information that is not inherently obvious, and this was on my modified car. I’m thankful there are businesses like this that can be relied on in the area.

Not the best encounter working with this company. Oil pan was cracked on a jetta and they charged us every penny they could even though were in the same industry and the guy who called was very rude in telling us to take the review off the internet.

Called Thursday evening inquiring about having a new key synced to my Volkswagen, brought the car in Friday morning at 8:00 and by 9:00 it was done and for $100 less than what the dealer was going to charge. Now that is five star service!

My friend and I broke down on a road trip in our Westfalia and this shop was a HUGE help! They were able to get us back in the road within just a few hours! Exceptionally helpful and kind service, would highly recommend!!

These guys are great; they were able to squeeze me in for a same-day appointment and had me back in operation before the end of the day, at a price that I would happily have paid much more. Highly recommended.

If you live in Portland an own a Volkswagen, this is THE PLACE to go. They have been fair and reasonable every time. They will get you exactly what you need or what you want and will not try to oversell you.

VW van wizards! I've been taking our 2002 EuroVan MV to Precision for the past few years and they have been super knowledgeable and honest, even when it means less work for them. Highly recommend this shop.

Very honest with car assessments, even cleared the annoying "check engine light" for free while letting us know when the underlying issues should be addressed. They are our goto for Audi repairs for sure.

These guys know Vanagons and they don’t try to condescend you. Great to work with and they’ll give you the honest answer and let you choose. Highly recommend for any VW van owner.

I was given an honest and thorough diagnosis of what was wrong with my car at this shop and the work that was done was both timely and quality. I highly recommend this place.

Great help! Great prices! Extremely fast work. They had my car done in half the time they thought it would take, and for only a bit more than half the quote. Amazing work!

If you have an Audi or VW. There isn't a better place to take it. Darrell knows everything about these cars. And won't rip you off, not cheap, but quality never is!!

I don't trust anyone else with my VW Jetta TDI. Honest, reliable, inexpensive (compared to other VW repair places) and they go the extra mile for you.

Great experience all around. They were able to get my car in an out with a timing chain replacement. Great service and I would recommend 100%.

Excellent outfit! Quality work at a great price. They kept me informed every step of the way and I learned a lot from them.

These guys are great!! Super helpful and friendly service everytime. They are our go to experts for our VW Tiguan.

They have earned my trust and any future work my Q5 needs. Thanks for being straight forward and understanding.

Trevor is always friendly and helpful! He handles every situation we have been in with importance and urgency!

They take good care of my 1990 VW Vanagon pop top.. Subaru engine conversion coming up in 2021.

Unremarkable. Seems evident that they padded their labor a bit, but the work was timely. Meh...

Vanagons, Audi, oh my. Real guys with real experience. They maintain my B6 S4 Avant.

Honest estimates and repair. Dependable crew. Overall good and competent service

Great customer service! quality workmanship, done in a timely manner!

Professional, polite, and a fair rate. I'll be back.

Quick efficient service for a minor problem

Always friendly, precise and professional!

Awesome place uncle Darrell is the best

don’t deal with them very rude

Great service and kind people!

Excellent and quick service

They know German cars.