Man serving was rude to me when I dropped off a hermes parcel without purchasing from the shop. Not surprised by the 2.8 rating, won't be going there again. And no, I don't want to support a business who is rude to people who have done nothing wrong. You have an issue take it up with hermes.

Only used this shop once but never again, rude man behind the counter, absolutely stinks, shop was in disgusting condition. The guy obviously spends more time degrading customers rather than taking care of his shop. Buy yourself an air freshener with your Christmas bonus.

Owner has a very bad attitude towards women and I left a parcel there to be dropped off that I later found out the item I left had been was "lost in transit" so I think the owner has been stealing parcels, avoid at all costs a bad attitude and appalling customer service.

The worst store in Guiseley, maybe Leeds, maybe Yorkshire, maybe the UK PROBABLY the worst in the World. Arrogant staff, rip off prices. Absolute hinderance to society. Should be banned from serving the public!!! Even witnessed them

Just don't even bother going. I wouldn't usually say abandon a locally run shop, but honestly just go to Morrisons. The staff are incredibly rude at this Premier Store and it's a dirty shop. They have an Evri package drop off, but they are

Find items to be way overpriced compared to local supermarkets. However, I would be happy to support a family owned business if the owners weren’t so unnecessarily rude. Glad they’ve stopped offering Hermes service seen as the owner had a

The staff in this store are extremely rude and unhelpful (one guy specifically) I can never ask a question about the Evri postal service without the owner of this shop having an attitude, he never wants to help! - I’ve still continued to

UPDATED..You wish nobody would touch me with a barge pole I get more offer than you get customer your just sorry i turned you down (jelous are you ) I have been to the shop a few time to try return my parcels (The machine broke

Had one of most vile experiences at this shop today that I’ve been using for over 10 years. Obviously a complete bully judging by the other reviews and his “Whitty” responses to them. Small piece of advice… stop portraying yourself as a

simply leaving a review because i read the reviews at a recommendation from my therapist and had a wonderful time. I've been let down by hermes machines so many times, I can't imagine what it's like to have to actually run one full time!

Never had a problem in this shop either finding what I need or with the staff, judging by the other reviews there is certainly a massive difference of opinion but I would put that down to the entitled attitude/ego's of the local people

Dreadful took Hermes parcel: saying machine not working he would scan label for me. I thought this was lovely and thanked him profusely. Parcel disappears not registered with Hermes so can't claim on insurance - his brother yells at me

Great service, never have an issue, if you need help theyre happy to offer it, if not they let you get on with it, no one likes to be pestered if not needed! I Live pretty much next to this shop, and NEVER had an attitude problem, my

Nice guy with a sense of humour. I’ve seen some of the reviews on here - we all need to appreciate that these shops are doing us a favour by providing this facility and I always buy a few bits while I’m using them for Evri returns.

Our favourite local shop, who always treat us like friends. It has helped us out in many a mini crisis, usually wine, or beer related, but obviously stocks all the main items one would expect. It is our local newsagents, too.

Still my first call for essentials, good value family run business. Adding to thier range of produce, premier have started stocking charging and data cables for Android and iphone.

great service. all these bad reveiws must have deserved the 'attitude' however there is a very boring selection of monsters in the fridge. maybe consider restocking once in a while.

Great shop best about never had a problem with anyone in the shop always welcoming been going since I was a kid still pop in now and have a laugh keep up the good work guys …

Cant vote 0 stars unfortunately, worst shop in Guiseley. Avoid always. Lies about parcelshop not working and has 0 customer service skills. Shop always empty and smells horrible.

Most awful shop keepers ever. Received a torrent of abuse just for questioning the use of Hermes postal system. Show solidarity for well run local businesses not ones like these

Read reviews first! Told me the Hermes parcel scanner wasn’t working and it would be picked up tomorrow - it never was and was probably stolen considering all the bad reviews.

We recently had some defibrillator pads delivered to the shop which were needed urgently to get 2 local Public Access Defibrillators, that had been used, back into service.

When you receive service that’s THAT bad, local people need to know about it. The chap who runs this store is rude, unhelpful, inconsiderate, small minded and

Don't bother taking a Hermes parcel here on a Saturday, he told me a pack of lies about Hermes turning the machines off on a Saturday. Very unhelpful attitude.

I never leave reviews - I came here to leave a 5 star simply because I visit this shop so often and receive such a friendly service from the staff every time.

Really lovely bottle of Malbec wine. A veryfair price. Great friendly service as ever. Lucky to have a shop so local. Stay!!

Extremely rude owner. Walked away as I was talking to him. Definitely in the wrong industry. I'd suggest alternative shops.

Awful Customer Service, disorganised shop, hardly any stock. How this shop can get 5 stars is beyond me.

Really nice local shop, great staff always great service.