Public Storage

76 reviews

16120 Double Eagle Blvd, Fort Worth, TX 76177

www.publicstorage.com

+18178731440

About

Public Storage is a Self-storage facility located at 16120 Double Eagle Blvd, Fort Worth, TX 76177. It has received 76 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday9:30AM-6PM
Tuesday9:30AM-6PM
Wednesday9:30AM-5PM
Thursday9:30AM-5PM
Friday9:30AM-6PM
Saturday9:30AM-6PM
Sunday9:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Public Storage: 16120 Double Eagle Blvd, Fort Worth, TX 76177

  • Public Storage has 4.7 stars from 76 reviews

  • Self-storage facility

  • "The best place I've stored anything, seriously"

    "The customer service at this public storage are amazing"

    "They raise the rent price every few months and disable your gate entry access if you're a couple days late on a payment, effectively locking you out long before their contract states"

    "The facility is fantastic"

    "Everything was good into i went and couldn’t get to the 3 floor to my storage because the elevator wasn’t working!! Also there isn’t any way to contact anybody after office hours so i was basically stuck in the storage till someone else came and no it wasn’t after hours ! I paid the movers to come get my stuff out the storage and still had to pay them even though the elevator wasn’t working"

Reviews

  • Jerred Chute

The best place I've stored anything, seriously. I know that some may think "it's just a storage place...", but I've moved A LOT in my life for various schooling, work and other business functions, as well as seen my family have storage in a number of places. Location off 114 and Double Eagle make it insanely easy to get to and out of without traffic troubles, even with moving trucks or trailers. Huge bay doors so you never have to get wet if it's raining Prices are reasonable, the office people are friendly and the manager Sandy is awesome. Carts available to sign out when the office is open to make moving things easier. Haven't had an issue with the gates working, clean facility and haven't seen a single rodent or spider (HUGE PLUS for knowing nothing is there to maybe bite you after stuff has been stored for a long time) I frequent the facility often due to moving things in and out or just for storing equipment that doesn't fit at my home. If you're going to rent storage and deciding between various locations nearby, this is the one!

  • SinSiti Squid

The customer service at this public storage are amazing. Misty, in particular, is always friendly and extremely knowledgeable when it comes to helping me with my needs. She makes sure that everything I need is taken care of quickly and correctly, no matter how simple or complex my needs may be. She's very patient and accommodating when it comes to figuring out what works best for me, which is so helpful considering the competitive market for storage units in my area. Each time I have interacted with her and the other staff at this establishment has been pleasant and stress-free – making me feel like a valued customer. Everything is always spot free and feels like a new building every time I walk in.

  • Rick Johnson

They raise the rent price every few months and disable your gate entry access if you're a couple days late on a payment, effectively locking you out long before their contract states. They also require you to purchase their insurance plan and a new lock, even if you're just switching units. Finally, all the elevators and access/exit doors are operated via bluetooth and a phone app, but there's no cell service inside the building, so you have to manually enter an 8 digit code to use them. At least the temperature inside doesn't seem to exceed about 80 degrees in the summer.

  • Chris Romero

The facility is fantastic. Controlled environment and super clean. I am very satisfied with the security onsite. Misty was great at helping me with renting a storage unit. She found me the storage unit to fit my needs and walked me through the process. I highly recommend getting a storage unit at this location. It is an easy location to get to and right off 114 close to the Texas Motor Speedway. I appreciate your help Misty. Big Thanks!

  • Nene W

Everything was good into i went and couldn’t get to the 3 floor to my storage because the elevator wasn’t working!! Also there isn’t any way to contact anybody after office hours so i was basically stuck in the storage till someone else came and no it wasn’t after hours ! I paid the movers to come get my stuff out the storage and still had to pay them even though the elevator wasn’t working

  • TheMamaShaman

The staff has been wonderful. First Melissa was very helpful, showed me around the facility and I found the perfect location. Then I also dealt with Brandy on moving day and she was just as hospitable, friendly and helpful as Melissa was. Everything was so clean and fresh. I left my storage facility of 20 years to come to here and I feel like I have made a move up!

  • Whitney Jones

Melissa was awesome on the phone! Took a lot longer loading our trailer than we thought but we’re not able to make it in person to rent a unit. Even though I procrastinated, she was very accommodating and helped us get the desired unit and access for tonight! Yay! We will not need to worry about our future sitting overnight outside!!! Thank you!!!

  • Tianna McFadden

I had the best experience with Sandy and Lashanda…they got me exactly what I needed and for a really fair price. These past couple of days have been a tornado. They definitely made me feel like family. When I say UHAUL WHO because PUBLIC STORAGE IS THE PLACE TO BE. Make sure you go and check them out they are all smiles and full of jokes:)

  • Michelle Davis

Easy access to this location. It is clean and well lit. Have had good experiences because of Misty's assistance. She has been very helpful in answering all my questions and providing guidance/resolutions for my issues or concerns. She is very nice, patient and very considerate of the needs of the renters.

  • Kerry Goodman

Pros: you can drive inside bldg. Semi-airconditioned. Cons: no carts in bldg B. Dirty elevators. Semi-airconditioned. Closes at 9 pm. App to open doors only works to get in bldg. All other access doors and elevators have to have the access code typed in every time.

  • VR

Customer service team is excellent. Team communicates in a courteous and professional manner. Building is uncluttered, tidy and well light. Carts are available during business hours. Storage units are clean. All points show that customers are their #1 priority.

  • Jennifer Superales

We are renting a large, climate controlled unit here. The staff were super helpful by showing me around even during their lunch break...The facility is newer, clean, organized with good security features. The location is ideal for what we're needing as well.

  • Lenora Herrera

These people here are the most awesome people you want to do business with, Rey you were amazing, very clean, very professional, my wife has a storage and I have a storage on a different floor, and both floors are very clean, thank you too all of you there

  • Gman013

Melissa is a great help. she showed me around and gave great advice about the different units. Would rent storage space from her again. She made the whole process easy. the facility is super clean and easy to get into.

  • Hazel Beason

Front desk (Alyssa?) was super helpful in helping us find a storage room that worked best for our needs! The facility is new and very clean! We walked out with a great deal. Highly recommend.

  • Three In One Media

Such a bad first experience. Got there with our stuff all ready access code would not work, app would not work. No one would answer. Waiting on a resolution but HORRIBLE first impression.

  • Sal Roldan

WOW!! First off, this unit is CLEAN! The staff, namely Sandy was amazing. She was incredibly helpful, walked us through everything we needed and she made everything super easy for us!

  • Abe Nadimi

Absolutely love this location. I have multiple units. It’s super clean and safe. Very very nice. Misty is amazing. She is super helpful and wonderful to work with. Highly recommend.

  • Christina Lyons

Melissa the manager there was very nice to us. When my car broke down she helped us push my car. All the staff have been nice and the facility is very clean. Thanks again Melissa!

  • Duran Crutchfield

Amber and Sandy clearly stated all of the terms, conditions, hours and policies at Public storage. They have great attitudes and I look forward to seeing them again

  • cindy adams

Misty in the front office is AWESOME!!! I TOTALLY recommend this location to anyone looking for storage!! Very helpful with location of unit, supplies and dollies.

  • Kristi Hughes

Misty is great! Location is new and clean and very secure. Misty is very helpful with any questions you might have plus she will make sure you get the right size.

  • Recheal Benton

Raised my unit cost by $35 a month and no one is ever at the office when I go up there. Can’t even get help with a lost key since no one answers the phone

  • Gregg Thomas

Misty I don't know if she will see this Review ,but I want you to know I really appreciate ,how you are always so professional and helpful thank you

  • R K

Great experience—clean facility, friendly staff. Juan was very polite and helpful, assisted me in figuring out which unit I needed. Would recommend.

  • Mike Clapp

Misty is amazing. She helped my wife get through everything and made sure all questions were answered!! Clean facility and nicely taken care of!!

  • KARAN TAYLOR

Janet and Sandy were absolutely awesome, prices are great and love the conversation. Very clean facility. I would recommends this Public Storage.

  • DMA Design Studio, LLC

Janet was amazing! She helped us get our rental and made it a nice and easy process. I highly recommend Janet and the ladies that assisted her.

  • Yung Kole

Awesome Job! Sarah she knew exactly wanted and knows how much the unit was down the cents. Thank you so much for the customer service!!!

  • Justice Torres

Property is immaculate and taken care by the staff impeccably. Janet was amazing today and if you need storage this is the place to go.

  • David Stone

Always the best experience with the staff and property and a shout out to all the work they have done the remodel looks fantastic

  • Paula Mabry

Melissa was great! She’s knowledgeable about the facility & could answer my questions & concerns. Brand new facility-very clean.

  • Diana Fisher

Great experience with the ladies Sandy , Janet and Pam and the most clean and customer friendly storage place I have stored at.

  • Brennen Cox

I would strongly stay with these storage units. They will overcharge you and legally not let you to your belongings

  • Bev Ridenhour

The ladies were awesome in helping me get an additional unit!!! Great facility and very clean!! Thank you!

  • Emanuel Haynes

Thanks Misty for helping with my newest storage issue, needing more storage is a good thing, right? …

  • Bethany Smith

Misty is such a great helper! She does amazing and is just so sweet! Thank you so much for your help!

  • Abel Regalado

First time storage renter the ladies Sandy and Pam were very helpful and informative would recommend

  • Joseph Hernandez Ocasio

Sandy and lashanda did an amazing job and they were very helpful and this place is recommended.

  • Clifford Baylor

This the best place to store your things. This location has very low prices and a great staff!

  • Diane Parker

Melissa went above and beyond for my parents. We really appreciated the extra mile and smile!

  • Justin Williams

Great service and welcoming employees. Sandy and Rachel were amazing and very helpful!

  • LaKaia Hall

Ms.Kay was very personable and helpful. I will definitely recommend this location.

  • Debbie Smith, REALTOR

Melissa was great so helpful! The facilty is super clean and nice!!

  • Jacqueline Albers

Excellent customer service! Love this location! Misty is amazing!

  • Thomas Bunch

She was an amazing help would recommend everybody to come here

  • Grant Tester

Great customer service, Aaliyah, Sandy & Misty were amazing!

  • Tina Doan

Very nice lady at front desk. She was very knowledgeable!

  • Thomas Nesbary

Excellent service from Ms Sandy recommend to everyone!!!!

  • Carol Plybon

This office staff is amazing and so helpful!! Thank you!

  • Conner Carlile

I f——in love the people at this place, they’re amazing.

  • Steven Sevey

Staff is friendly and helpful, facility is very clean.

  • Reg Young

The girls are awesome and this is high tech storage

  • Damaris Ocasio

Misty is awesome!! She explained all!!! A+ service

  • Jermaine Boston

They are very reasonable and secured really well

  • elias chavez

Great facility, and the staff is super friendly.

  • Kathy Hamilton

Awesome place and super friendly and clean!!

  • suprateem ghosh

Cost effective new storage! Welcoming staff

  • S D

Good location. Exceptional staff (Misty).

  • Ashlyn Casaldi

Made it easy to get and change the unit.

  • RowdyBoy_09

Janet Rey Juan are absolutely amazing!!

  • Ronald Ray

Best storage facility I've ever used

  • Logan Flores

Sabdy and staff are helpful and nice

  • kylie Flores

Great experience with this facility

  • cpinner11

Ms Sandy and Ms Sara 10 …

  • Meggsterr

Clean, well run facility.

  • Ken Bell

Very polite and helpful

  • Tia Whitehead
  • Walker Wealth
  • Kameron Allen
  • Jami McClellan
  • Sergei Brajnik
  • Troy Casteel
  • Steve Brokaw
  • Patrick McCauley
  • Robbin Smith

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