I am extremely disappointed with the Australian judicial system. After a year of preparing evidence, during the trial, Judge Le Mass completely disregarded the evidence I had prepared and showed absurd favoritism towards the defendant's ridiculous assumptions. I repeatedly attempted to present more evidence to him but was consistently interrupted, and I was only allowed to speak when presenting the initial facts of the case. Because I refused to accept the defendant's offer of only 1/10th of the compensation amount, adjudicator Le Mass ultimately ruled in favor of the defendant, ordering them not to pay a single cent in compensation. I was utterly shocked. The defendant themselves acknowledged their wrongdoing and were willing to compensate me $5000 AUD, but Judge Le Mass rejected my request for any compensation at all. I was given virtually no opportunity to defend myself, and I felt a complete lack of respect. I have no more resources, time, or energy to appeal this decision, and I don't know how to recover the losses I have suffered. These so-called professionals, funded by taxpayers, treated their responsibilities in a crude and insensitive manner, and it's truly distressing.

My request for in person hearing was denied despite seriousness of the case. Adjudicator then permitted Respondent to be represented by a lawyer in BREACH OF THE ACT when it is a tenancy dispute. Real Estate agency must have known the Adjudicator was going to allow it !!!!!! Also, the Adjudicator did NOT require Respondents to take an Oath! Was this known also? Evidence provided by me of secondary unlicensed property managers engaging in unlicensed real estate activity on the property (managing entire complex).This evidence was also ignored by QCAT Adjudicator despite it being a crime to operate without a real estate license in qLD !!! My case was "dismissed" with NONE of this evidence caught on tape as Adjudicator would not/did not discuss it despite it being in written evidence. Case clearly scuttled so no evidence on tape if there was ever an appeal. Perversion of course of justice??? Un-named QCAT Adjudicator ! Are unscrupulous real estate operators being protected in QLD? How?

Sad to see a Member who works for a Gov Agency, she is paid by us tax payers and acts so unprofessionally! The hearing was scheduled by phone with a very short notice despite the previous notice advised me to attend physically. The QCAT Member was quite rude, didn't want to hear my side of story and at some points cut me off. Is this the fairness QCAT is trying to achieve? The Member who dealt with my matter needs to be reminded to treat people equally, show unbiased behaviour through the whole process and courtesy. The hearing conducted via phone calls to both parties. At some stage, I could not hear the Member clearly and I asked her to repeat her sentence. Instead, she angrily replied "I just said that!" SHAME she showed this level of professionalism and rudeness. It was also recorded, as a matter of fact! It is not to do I lost or won the case. I actually got something out of my case. However the way it was handled and extremely lengthy process, DEFINITELY 0 STAR from me!!!

Utterly useless organisation. Not only is everything so convoluted and confusing but trying to find information is so difficult. Tried to go through the website to get the form to make a "small claims" claim, finally find the link to the form after 15 minutes of digging through 4 different pages. Click the link and get a big pop up "Page Not Found" - How does this page not exist? Surely there are plenty of QLD people trying to make claims. So I have to call, sit on hold for 40 minutes and then they say "Hmmm yeah that's strange, Don't worry, I'll text you a link to the form." I ask to have it sent via email because who wants to fill out a legal document on their phone?!?!? That was about 6 hours ago and still no email. No form to fill in. No way to make a claim unless I call again and wait another 45 minutes.

I provided more than enough information in regards to my case. Colour photos, descriptions and estimates of parts of my vehicle damaged by unqualified and unsupervised workers. The tribunal was not interested in the sub par and illegal work undertaken which led to damage to my vehicle which could and should have been avoided. They also were not interested in hearing the evidence I had that proved the respondent had lied on numerous occasions. Numerous parts were also stolen out of my engine bay but the tribunal took the word of the respondent over my own, purely because he was a mechanic and I wasn't. Very disappointed in the system. Justice was definitely not achieved and the months of work I had put in a total waste of time. A waste of taxpayers time and money.

Don't waste your time or money. First you have to provide the same forms again and again certified by a JP of course, pay a fee, make more copies. Then the case gets dismissed for not showing for a hearing despite it saying that a decision will be made if you re there or not. This whole situation has already cost me so much time and money that i could not afford another day off work, petrol and parking into the city (2 hour drive each way). It should have been clearly stated that attendance in person is mandatory. When I reached out to clarify communications from them before, I was met with arrogance and "We are not allowed to tell you what it means". Wow. My advise - save your money and time and handle situations yourself. This is a waste of both.

Qcat have a rotten center, biassed to favour the applicant. Without looking at the law and only placing opinion based rulings, while egnoring facts and the law. A kangaroo court. It does not stand as a respectable tribunal and is seen as joke between practising professional lawyers. I would strongly suggest Appealing if you find you get unlucky with a adjudicator that fails to look at evidence and the law. And only places opinion and their unfounded,chauvinistic or racial beliefs to gain a ruling. If they fail to not look at the law, then they have failed to do their job and is not providing a exeptable service to the public. These types of adjudicators need to be removed from the system.

Lodged.a complaint with qcat about David wright house removers. Months later their senior member Brown still has done nothing. I was told to supply details by beginning of September and wright was to do same but 2 months later Brown has allowed it to be ignored by wright. Brown refused to answer emails and messages. An investigation into the person's involved needs.to be undertaken . Also another is they charge fraudulent amount for a review of a decision about getting text messages from your phone coy and they are fully aware phone companies do not hold text messages. So to charge you is taking money under false pretences

It is a waste of my time to seek justice and waste of tax payer's money for those working for NCAT. I just found out my dispute with my agent who didn't mange my property properly and cost my loss was dismissed. I was extremely surprised as my case seemed to be so straight forward. The bond paid by previous tenant was for 4 weeks, but my agent didn't notify me of the rental arrears after 5.5 weeks! That is more than 4 weeks bond. The negligence from the agent cost my loss but QCAT dismissed my case. What can I say!? No doubt so many of my friends warned me that it would be a waste to seek justice from QCAT.

I had a hearing the year before last against one of my clients who refused to pay for the good I had agreed on making for her. The member was very calm, straight to the point and sharp. He listened to both sides, saw our evidences and made a quick decision that she needed to pay me everything in full. I felt very grateful with what happened and how QCAT acted. Very fair and efficient. I will recommend it to anyone if you know you are in the right. Just dress nicely, turn up professionally, stay calm and have clear and succinct evidence, you will have a great start.

Don’t expect them to do their job especially when real estates are concerned they failed to send out a notice to appear to my parents, my parents were taking their previous real estate to QCAT as the real estate committed fraud by providing photos of a different houses to back up their claim to keep all of their bond. Every time they tried to find out what was going on and when the case would be held they were given the run around and now it’s too late they now owe an extra $900 and are on the pension it’s an absolute disgraceful system

QCAT is corrupt. The first thing complainants should ask is "Does the Member/Adjudicator have an associations with a party". If so, they must disclose or recuse themselves from the case. My experience exposed both (two hearings) Adjudicators had (private) school associations with the respondent (car dealership) I brought a claim against. I didn't win despite my case being a text book example of major vehicle failure (according to Consume Law) and right to refund. QCAT is corrupt. Hold them to account. You (taxpayers) pay for it.

NO STARS. Qcat staff responses to questions 99% of the time are "i don't know" and Qcat favour businesses, so don't waste your time. I had overwhelming evidence and statements from other businesses plus more than 25 plus photos of the damage or jobs not done properly(which are also on my google maps profile) which proved a strong case against Lowrys Auto Body Repairs in Gladstone, and yet once again Qcat favour the business. We need a REAL court to handle these cases, not rookies.

currently the laws do not protect the owners against violent, or possible violence that will occur from a renter. A lot of times the renters are angry and impossible to deal with, and QCAT leaves the owner who needs help to avoid violence in a no win situation and the owner has to figure someway to resovle the issue by themselves. this is a toothless organisation with no power to do anything unless they are guaranteed to win of course. looks good on the record for them

Queensland Civil and Administrative Tribunal (QCAT) in Brisbane plays a crucial role in resolving various disputes and matters. The tribunal's efficiency and commitment to fair and impartial decisions are commendable. The streamlined processes and accessibility contribute to a positive experience for those seeking resolution. The professionalism of the staff and the tribunal's dedication to justice make QCAT a valuable institution for dispute resolution in Brisbane.

Absolutely disgusting. I was a landlord to a previous Tennant who left substantial damage to the property. The adjudication took approx 3 minutes. At no point was my evidence allowed to be shown or my case presented despite having substantial information to counter my former housemates claims. Never again. My advise is to seek out a solicitor that deals with these issues. Yes, it may set you back financially, but it is the principal of the matter.

Need Youse to do.one thing for me is that optimised health and wellness isn't looking.after.me.at.all they.cut my shifts.to.8.am._12:00pm.saturday.and.sunday.and pubic trustee hasn't even put.the.house.on.market.and.optimused.health.said they is.no.funding.for.sill.support.accomation.and no funding for endeavour foundation Garbutt.townsville.i.want to change NDIS support.corninators.to.selectabillty.please.and thankyou.from.john.hubert

I had put in an application to QCAT as my former landlord would not return my bond, based on false allegations and the landlord did not lodge the bond with the RTA. The ex landlord then mentioned the false allegations at my QCAT hearing and the adjudicator took his words into consideration and said this made the matter not so straightforward. The adjudicator did not make any directions in relation to the bond.

An absolute waste of time, money and emotional turmoil. Justice not only will not be done; but judges will happily judge and stereotype you based on appearance. They will sit there and berate you for defending yourself while allowing you to be consistently spoken over the top of. This place is a joke, and justice will not be done. Don’t bother.

QCAT really cannot understand the landlord’s perspective. Following the flood event, not only did we had to pay for the insurance excess, clean up and dealing with insurance. We also had to give rent compensation to the tenants based on the order. This is very unfair. This is why landlords are getting out of this market.

Waiting over 6 months to find out if my documentation is approved. Not one person from any departmental area has bothered to contact me either by phone or email. Irrespective of the fact I have sent numerous emails to no effect. Can’t believe we are paying their wages. A disgrace!

This has been a deplorable experience. I phoned QCAT and was told I was 60 in the queue. So I waited it out for 45 minutes until I was number 1 in the Queue. Then guess what ! was hung up on. As if my time isn’t important. How can Queenslanders resolve anything. Appalling!!!!!!

Really good! I dealt with the girls on the desk who were very charming and helpful. My matter was resolved speedily before a hearing, so all happy. It would not of been fixed without serving those documents though, unfortunately. So yeah, QCAT works well in my opinion.

QCAT is a waste of time energy and money!!!!!! Our dispute was with trees on council land structurally damaging our property. I have no idea why QCAT is available to the public If they are not willing to help people with genuine concerns for their properties.

No stars!!! Truly horrible!!! QCAT does not have the best interests of Applicants and victims in mind. They are unfair, biased, prejudiced and unsympathetic. Everything bad other reviewers have said about QCAT is completely correct. It is a

As a seasoned veteran agent of more than 28 years I find this organization a complete waste of time and energy. Matters heard by pretend, old, no idea people who act as ajudicators meanhwile being paid by tax payers money to lay judgement

QCAT Tribunal Hearing debacle / unprofessional. I took a tenant to the tribunal for repeated Rent Breaches (6 in 12 months) and other Breaches of their Tenancy Agreement. The Member who sat on the court hearing didn't know the correct Act

Absolute disgrace of a public service. If you are applying for a minor civil dispute I urge you not to make the mistake of paying or trying with this corrupt court. They have used Covid as a excuse to add a further 7 months to the usual

QCAT is an absolute joke of a system. We went through QCAT because our landlord refused to return our deposit despite us leaving the house in immaculate condition. The only reason the landlord was keeping our rent was because she wanted

I lodged a claim through QCAT against a motor vehicle dealership that had clearly ripped me off more than $400 and it was referred to the Maroochydore branch. I submitted independent evidence from a third party to support my claim. The

As a consumer you won't get justice from QCAT because they are biased to the business & ignore evidence, but the small claims process puts the ripoff business name on public record & that is a win for everyone especially their future

If I hadn't experienced it I would never have believed it. After being defrauded by a used campervan sales company, I took my case to QCAT. They found in favour of the fraudsters. The pseudo investigation resulted in a

If I could give less stars I would. Rude staff, poor communication, when they are late it's fine, than I miss my appointment because I'm on the phone to them asking why hasn't it started. Absolutely rubbish.

Why on earth are their business hours only until 3pm? This is absurd and makes it insanely difficult when for those dealing with QCAT it is usually already a stressful matter

After waiting approx 1 hour n hold, the staff member spoke to me for less than 1 minute, said that QCAT does deal with strata issues and hung up on me. Really unhelpful.

Wait... so I must PAY to claim back a stolen deposit as the only recourse to return my own money from a QBCC Licencee, yet I can not make a criminal case?

A mockery of justice. Don't listen, don't help, and simply biased towards the landlord and agent. What ever happened to government being for the people.

Truly abysmal. Lets do a quick recap on the mission of QCAT: "To actively resolve disputes in a way that is fair, just, accessible, quick and

CAUTION – Read this before you pay any money to QCAT. I made an application to QCAT and depending on how much you are claiming in your

Who wins isn't based on evidence, it's based on who's the loudest (even when illogical). Please retrain your adjudicators!