Rahal Travel Pty Ltd

78 reviews

level 1, suite 107/1510 Pascoe Vale Rd, Coolaroo VIC 3048, Australia

www.rahaltravel.com.au

+61390412897

About

Rahal Travel Pty Ltd is a Travel agency located at level 1, suite 107/1510 Pascoe Vale Rd, Coolaroo VIC 3048, Australia. It has received 78 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday10AM-5PM
Tuesday10AM-5PM
Wednesday10AM-5PM
ThursdayClosed
FridayClosed
Saturday10AM-5PM
Sunday10AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Rahal Travel Pty Ltd: level 1, suite 107/1510 Pascoe Vale Rd, Coolaroo VIC 3048, Australia

  • Rahal Travel Pty Ltd has 4.3 stars from 78 reviews

  • Travel agency

  • "الى جميع الجالية العربيه الحذر من هولاء"

    "Hello everyone I would like to talk about my experience with rahal travel, I just wanna say I am not impressed with the customer service I have experienced"

    "A terrible holiday was organised for my parents by Marian with no knowledge, care or organisation skills"

    "I recently used the services of Rahal Travel to book a flight to the Middle East"

    "This travel agency has very bad service"

Reviews

  • Ali Albakaa

الى جميع الجالية العربيه الحذر من هولاء. سرقو مني ١٥٠ دولار من المبلغ المحول لهم بعد ان طالبت بحقي I recently used the services of Rahal Travel to book a flight to overseas. It is the worst travel agency in the history that lack of professionalism, lack of accountability, lack of trust in it customers. I paid them in full and send them the receipt and was expecting to get my ticket. For more than 4 hours calling them and texting them to get my ticket but no action was made. It was only mailed to me after my 3 hours argument with them. Due to this unprofessional conduct, I had to cancel my ticket and ask them to refund my money in full. Al Raha, however, promised to charge me a 250 cancellations fees. After that I received an email from them saying that they will charge me a 150 cancellation fees. I advised them that I will file a complaint against them. Even the direct booking online with Qatar airlines’s apps was cheaper than their price. What a rubbish customer service. To all Iraqis, please be careful of this rubbish travel agency. Further information You are liar woman and unprofessional. I never verbally confirmed any cancellations fees. You forced and deducted the money from my money.

  • Natalie Khallouf

Hello everyone I would like to talk about my experience with rahal travel, I just wanna say I am not impressed with the customer service I have experienced. Mariam the manager of rahal travel does not answer the phone when I try to contact her and when she does answer she is so rude, I am currently stuck overseas trying to go home early and she said I can’t help you with anything and ends the call, honestly never booking my flights with her again rudest customer service ever. I don’t recommend booking your flight with rahal travel.

  • Raymond Elkhoury

A terrible holiday was organised for my parents by Marian with no knowledge, care or organisation skills. It was supposed to be a holiday of a lifetime which was cut short due to the disappointment experienced. The accommodation was terrible, the planning was terrible and if you aren't experienced in such an area you should not be offering recommendations. Would never recommend anyone to this agency. A holiday never to be forgotten for all the wrong reasons.

  • Mohammed Qaoud

I recently used the services of Rahal Travel to book a flight to the Middle East. I was very impressed with the level of service I received. The travel consultant I spoke to was very knowledgeable and helpful, and she was able to find me a great deal. She also took the time to answer all of my questions and make sure I was happy with my booking. I would definitely recommend using Rahal Travel to anyone who is looking to book a flight.

  • Nibras Abed

This travel agency has very bad service. My partner’s flight was rescheduled and the business manager, Maryam didn’t contact him or even bother herself to send him an email to let him know of these changes. She doesn’t answer or respond to phone calls and charged him an extra $2k for a new flight. This isn’t the first time she’s done this to us. We are never going back again and I do not recommend this travel agency to anyone.

  • Ruby Leo

I DO NOT recommend this travel agency as it has very bad customer service and TWICE i have booked with them and had my flight cancelled and was forced to book again with no compensation for my losses. The manager Mariam Toma has very bad attitude and doesn't do her job very well. I definitely won't be booking through this travel agency again after giving them a second chance and receiving the same results. HORRIBLE agency!!!!

  • Alin Ibrahim

Very bad customer service. No response from maryam after calling and texting more than multiple times to try and organise an appointment or give me a chance to ask a few questions about regarding air fares. She called me once but I was at work so when I dial back I did not get a response from her. Thankfully, I managed to organise my trip through someone else more reliable

  • Hk

A few years ago, it was easy to contact the manager Mariam and discuss your query. But 2 weeks ago, I've tried to talk to her over the phone, called they asked to leave her number, and she would call me back. But, she didn't, called again, useless always they say she is busy, you know what does that mean!

  • Zahraa Aobadah

Very bad time organiser my husband hade to spend to much money on the hotel. Also didn’t tell us that We can choose the seat. this is my first time travelling my expectation was different then what happened to me. Will never book with Rahal travel and they lost 7 persons of my family as customers.

  • Saleem Ridha

Unfortunately I will not be taking travel from here because of the bad service maryam has provided me. I have wasted so much money that wan not ment to be gone like this and it was the worst and tiring travel I have ever had because of the wrong information that she has provided me.

  • Rajesh Kumar

It is very professional travel agency, catering all travel needs from flight to hotel bookings. They provide very good holiday packages, specially for middle east, Indian sub Continent and Europe sector. Highly recommended if you need after hour support also.

  • george delivasilis

Just recently got back from overseas I dealt with Miriam she is amazing So polite Organised everything over the phone did not have an issue at all Definitely 100% recommend anyone thats planning there next holiday to go through rahal travel Talk to Miriam

  • Maz

Booked a trip to Dubai with Mariam and the team. Just retuned to Australia and wanted to thank the team at Rahal travel for the excellent service and great experience. Very professional and very organised. Thanks again. Everything went smoothly.

  • Michael Zebary

Have used this travel agency for the past 12 years You have been very helpful through out the years a lot of travel agency gave up, but you were always there for your clients providing full service and most to up to date advice …

  • Janet Mansoor

Best Travel agency in Australia. we've being using their service over the past 14 Years, and I can't recommend the Team of Mariam enough, honest generous and very helpful and will stay connected with client for the whole journey.

  • Gigi Shenouda

People in this travel agency are amazing, helpful and best prices. I was worried at the beginning of my flight but they gave all the information and no hidden costs. Next travel sure with them …

  • Lara

Absolutely love this place I highly recommend it I’ve been using rahal travel for 8 years it has very nice customer service Mariam and Amira are the best in the business

  • Moey Alhelou

Maryam was extremely helpful ! Any questions we had were answered very quickly via email or phone call. Not my first time using Rahal travel and definitely NOT my last !

  • Ray Shaya

Rahal travel is the number 1 travel agency in Australia. Best competitive prices on flights and accommodation. Contact Rahal for all yours needs.

  • Jamal Shaya

Rahal travel best travel agency in Australia They are most helpful and informative best advice and guidance through out the trip Thank you guys

  • akram aldhalimi

Best staff the boss is so friendly and welcoming did everything I asked for, thank you for your great service highly recommend Rahal travel A+

  • yousef yousef

First holiday after covid not sure where to go ,we went to mariam she organised everything even the driver in bali love it thank you so much

  • Ibtisa Shaya

We have being using rahal travel for the past 14 years and they are the best in the travel market ❤️ thank you for the great service

  • Mirna Shaya

Rahal travel have best service and we couldn’t be any happier. Our trip to Maldives was so smooth and we are very grateful.

  • Samar Alaa

Friendly staff members especially Mariam , she is always ready to help . Highly recommended it.

  • Fadia Jaber

Great service and amazing follow up definitely will be using their service again

  • Rand Zaito

One of the best airline offices in terms of dealing and facilitating matters

  • Siham Hanna

Best Travel agency in melbourne and most reliable service

  • Abdul Husain

Good price and friendly staff excellent customer service

  • Sherbil Mousha

Best experience had with them lovely stuff to deal with

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