I had a terrible experience with this agency. Everything was fine when I moved in. Invoices always received on time, agent very quick to respond when contacted, updates given proactively, etc. The problem started after my lease ended and my dealings with this agency were meant to come to a conclusion. First, during the outgoing inspection there were attempts to pass off maintenance work (painting the walls and door frames) and repair of a sink that was never functional as damages deductible from my deposit. They also mentioned I would be responsible for “repairs” to regular minor wear and tear, together with paying for a “professional cleaning” which noted separately to specific stains. It read more like a renovation than a post-exit reconciliation. Then there was the huge issue of actually getting the deposit back - I was told it would be refunded after the “repairs,” then it was mentioned they were waiting for the final sign-off until a month later I started being more stern about it and was told it would be refunded by the end of the following week. On the Friday morning, I was shockingly but unsurprisingly contacted by the agent not with confirmation of the deposit being processed but rather with new claims of issues affecting the deposit amount e.g “paint” stains on tiles (we never at any point painted any part of the unit - we only stayed a year). While I had initially given them the benefit of the doubt thinking it’s an administrative delay, it was at this point my guy told me I had been swindled. As I type this, I still have not received my money (even minus all the so-called repairs), the agent has stopped responding to my messages and the latest update from the director is now “it will be paid next week”

Our agent, Foti Sousalis, was very helpful in every regard and delivered excellent service. While we were in South Africa, he coordinated and managed the rental of our property. After we relocated abroad, he maintained communication with regular updates about our property. When we decided to sell, we knew he was the man, since his track record of managing our rental was impeccable. Since being abroad we had minimal concerns throughout the selling process because it was in his capable hands. He is dedicated, we trusted his judgement and we couldn’t have been happier. We would definitely recommend Foti and his team at Realty Atlas to look after your property.

My wife and I was selling our house privately and needed a fair market valuation. My wife contacted Derricke from the Realty Atlas group who put me in contact with Damian on their team. I can tell that they are a very dedicated team that goes the extra mile even though I wasn't one of their clients. It was truly a pleasant surprise to receive such exceptional service from Realty Atlas. I can highly recommend both Derricke and Damian for all your real estate needs.

What AMAZING service i have received from Desire. She is invested in helping us out knowing we are from Durban and looking for student accommodation. She returned messages timeously, kept appointments and always willing to help. Excellent service.

Dear Foti, thanks for assisting me in finding an investor buyer as well as a tenant for one of our units. We will definately make use of Realty Atlas in future.

Excellent service with a quick sale. Understanding and accommodating at all times.

Wonderful company. Very professional and friendly staff

Good Ads, but they do not reply on e-mail requests.

take a chance on foti at realty -