Red Hill Day & Night Pharmacy is a Pharmacy located at 152 Musgrave Rd, Red Hill QLD 4059, Australia. It has received 108 reviews with an average rating of 4.4 stars.
Monday | 8:30AM-11PM |
---|---|
Tuesday | 8:30AM-11PM |
Wednesday | 8:30AM-11PM |
Thursday | 8:30AM-9PM |
Friday | 8:30AM-9PM |
Saturday | 8:30AM-11PM |
Sunday | 8:30AM-11PM |
The address of Red Hill Day & Night Pharmacy: 152 Musgrave Rd, Red Hill QLD 4059, Australia
Red Hill Day & Night Pharmacy has 4.4 stars from 108 reviews
Pharmacy
"I had the privilege of experiencing the exemplary services of Red Hill Day and Night Pharmacy, an establishment that consistently upholds the highest standards of pharmaceutical care"
"Rang to make sure they had my medication"
"This is my main pharmacy, even though it's not the closest"
"Worst customer service"
"Red Hill Day & Night Pharmacy was extremely efficient in providing my 2023 Covid vaccine & flu shot"
I had the privilege of experiencing the exemplary services of Red Hill Day and Night Pharmacy, an establishment that consistently upholds the highest standards of pharmaceutical care. Their Webster service, a hallmark of precision, meticulously organizes my medications, ensuring an optimal therapeutic regimen. The establishment, maintained in immaculate condition, provides a conducive environment for the delivery of healthcare services. The personnel comprising the pharmacy team exhibit unwavering professionalism and an expansive knowledge base. Notably, the pharmacists, under the leadership of Michael, offer invaluable medication counseling. Michael's extraordinary medical acumen serves as a beacon of knowledge within the field, elevating the pharmacy's offerings to an exceptional level. The vitamins assistant, a valued resource, augments the spectrum of services available to patrons. Additionally, the pharmacy's commitment to patient safety is evident through their rigorous drug interaction checks and comprehensive medication reviews. Furthermore, their proactive approach to liaising with physicians in cases of prescription discrepancies underscores their dedication to safeguarding patients' well-being. The expeditious service delivery, coupled with the staff's genuine empathy, a rare attribute in today's healthcare landscape, renders the overall experience truly exceptional. Red Hill Day and Night Pharmacy stands as a paragon of commitment and dedication in the realm of healthcare provision. My heartfelt commendations go out to the entire team for their unwavering commitment to excellence.
Rang to make sure they had my medication. Pharmacist asked if I have a prescription for it which I did. Drove 40 mins to get script filled and she refused because it was a hand written script. My doctor doesn’t do computer scripts and she wouldn’t give me a reason why she wasn’t going to fill it. I had a letter from my doctor showing this was prescribed to me also however she wouldn’t listen. This was embarrassing, a waste of time and extremely unprofessional. **Edit: I could see how to reply to your response, so I’m adding it here. There is absolutely no chance there was a miscommunication. I was repeatedly told by the female pharmacist that she wasn’t going to fill my script. The store had a number of people listening which was embarrassing as she wouldn’t give me a reason as to why she wasn’t going to fill the script and in the end was blunt and rude. So nice try to try and look like you care and usually provide good service but there is no miscommunication and I won’t be wasting more time calling your store. Maybe you should use this feedback and get your staff to be good pharmacist and not let things like this happened. I travelled a further 45 mins round trip to a different chemist where they filled the script without an issue.
This is my main pharmacy, even though it's not the closest. I have to regularly pick up prescription medications so I am here quite a bit and have developed a good relationship with the staff. They always are friendly and they especially like it when I bring my young son in. They are always very professional and helpful. They have price matches my medications before, but to be honest I'm OK with a little extra as not only are they open late every day of the week, but there is also a warm atmosphere that you don't get at the discount chains. Not to mention that the big discount franchise is killing independent pharmacies by breaking the rules the Guild laid out, and with the cooperation of the Guild! I will always support an independent pharmacy over the big chain. In summary: friendly, professional, trustworthy and helpful. I highly recommend Red Hill day & night pharmacy.
Worst customer service. They are a pick up location for Sendle but refused to take my parcel. I had arranged for Sendle to pick up from this location and nothing about size was mentioned for their store, that had more than enough room to store my parcel until pick up. Not great for business when you upset loyal locals. Merry Xmas. After speaking to Sendle directly they said there is no reason why my parcel should have been rejected. What a miserable individual that chose to do this.
Red Hill Day & Night Pharmacy was extremely efficient in providing my 2023 Covid vaccine & flu shot. The pharmacists Michael & Cate, were extra friendly & kind to all of their customers proving expert advice with genuine empathy & understanding. I was sincerely impressed with the overall professional & community spirit of the pharmacy.
The pharmacy assistant who was serving was delightful, however, the pharmacist greeted me whilst I waited then proceeded to walk to the counter and serve somebody who walked in after me and was waiting in line behind me. The pharmacy assistant apologised on her behalf but it was rude and unnecessary.
I have been coming to this pharmacy for over a decade now and have never been disappointed. All the staff are caring and above all polite and considerate of your individual circumstance. Rhonda and Michael are especially amazing and are never too busy to help. Highly recommend!
Purely writing this review to compliment Darcey. They were able to manage multiple customer enquires at the same time. I was there around lunch time and both staff managed the rush well.
Amazing, kind, and helpful staff. Always stock my medication, that not all pharmacies do. I have been a customer for years, and have never had any complaints about this place.
The staff are amazing! I had to organise some medication to be picked up by an Uber. The woman I spoke to was wonderful and sorted everything out for me. So helpful.
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