So unprofessional realestate agent these guys. I recently purchased a house through this agency. The place had been rented out and the property manager, Sharon, promised to provide me the inspection report but never been provided. A few doors had punch marks on it, many holes in the walls, 2-3 kitchen cabinet doors were broken.. A month after we settled down, we got a phone call from her, the tenant agreed to pay $40 for the kitchen cabinet door repair. I believe it must have been more than $40. Anyway, I still have not received the money after 2 month from the phone call. The house was not professional cleaned, the tenant just did by themselves which was not good enough. I had to hire a professional cleaner before move in. The cleaner was shocked by the house condition because it was very filthy. This realestate agent did not look after the property buyer. - maybe good for the tenant because they did not need to pay anything after use the place horribly. The points above are just some aspects of the iceberg. Even before we settled, the sales agent provided us wrong information about settlement date, and I had to fight to figure out the correct settlement date and make it happen. Not a pleasant experience.

Sadly not a good ending to our dealings with ResponseRE property management. Our property managers kept leaving until our property file ended up with someone at the Norwest office, who was too scared of the tenant and just acted as a errand girl...she just forwarded both parties' emails to each other and refused to deal with the tenant! Then what is the point of getting a property manager? Some questions we asked in the emails if our actions was legally right or not, the property manager didn't even read, she just flicked it to the tenant. Things dragged out for the worse when we had to sell. In deciding on sales agents, we spoke to Chris who was a great guy but after dealings with their property management, sadly we chose to go elsewhere. In the end, it was actually the sales agent at another agency that resolved our problems.

Last week our Family Home Unit in Artarmon, which had been in our family for 42 years, was sold by Paul Land of Response Real Estate.  We are so pleased that we chose Paul as our agent. From the moment he agreed to help us sell the Unit, including guiding us through the several months of renovations, he went above and beyond all of our expectations.  Paul has an easygoing and approachable manner, and always responds with help where needed.   He has shown exceptional gifts in liaising amicably with everyone involved, to ensure the renovation and sale occurred within a specified time. Paul’s expertise in the real estate field, his knowledge of trades and renovations, and superior negotiation skills have been invaluable to us, and brought about an excellent result.  Thank you so much Paul.

We have had nothing but good experiences while working with the staff at Response RE at Kellyville. Rhiannon Black is managing our property and has always demonstrated professionalism and dedication. Her communication skills are second to none and her ability to follow through with what she has committed to, in a timely manner, is truly an asset to the organisation. I have every confidence that she will continue to manage our property with our best interests in mind.

I am grateful to have a property manager like Kim Briski. Not only Kim is very responsive to any query I have, she is also very proactive in contacting me when issues arise. She will find solution that works best for both me as landlord and my tenant. I find her very trustworthy, she will give me most reliable advise when I am in doubt. Kim is the best agent I have ever dealt with. I value her hard works and support in managing my property. Thanks so much Kim!!

My husband & I have rented 5 different homes now, through multiple real estate agencies. Response @ Kellyville have been the best by far!! Paulette has been amazing. All communication has been so clear & efficient. Everyone we have dealt with on the team has been very professional, as well as warm & friendly. I would recommend them to everyone. Not one problem from our first tour to handing back the keys at the end.

The agents Paul Land and Helen Abdilla did really amazing jobs during our purchasing. They gave us much more professional advices and tips to ensure the purchasing going smoothly. So pleasure can deal with you as easy and quick way. For sure we will highly recommend Helen, Paul and your company to all our friends for the great services, and of course we will back again if anything we need in the future. Thank you!!!

Paul Land and the residential team at Response Real Estate Kellyville have been excellent from start to finish. From the professionalism of the first visit to appraise my property, through the advice on presentation and even recommending good quality local companies to help me at every stage, including the legals, Paul has been a blessing to me and my family in our very first house sale in Australia.

My husband and I are grateful to Erica Goodall for her professional courtesy and general attitude of kindness and care in helping us acquire a rental property and keeping us informed along the way. Her responsiveness to both phone and email enquiries was prompt, professional and informative which was so helpful in what can be a very stressful situation. Thanks so much Erica!

5 stars service from Gary Lee! Absolutely amazing. Go with him if u seeking for honest feedback on your property appraisal. Ask for his advices and recomendation on any properties around Kellyville, always up to date with whats going on around that area. And also excellent communications!

Amazing experience buying my first home through response kellyville! I felt so supported and guided through the entire process. I will always go back to Response Kellyville when buying or renting and would definitely recommend the amazing team in this office.

Hassle free service ResponseRE Kellyville provide an excellent service; from organising my property to be leased to property management. Paulette and her colleagues are very responsive and professional in every aspect of the service they provide. Thankyou!

Thank you Erica for being such a delight to meet and deal with. So positively responsive and available to assist and advise. And so funny & genuine at the same time. You have made our relocation such a positive experience. Thank you so much! Goran & Kim

Excellent team in the office , especially sales Karl, He is just very sincere and honest person who would go miles to make things happen for his clients, I highly recommend Karl to anyone looking to buy or sell their property in the area.

We had a bad experience with another managing agent prior to finding ResponseRE. Once we found Rhiannon, we decided to move all our property managements to her. I find her managing style to be very proactive, always 1 step ahead of my

We had a fantastic experience dealing with Chris throughout the entire purchase process. He was very knowledgeable and professional throughout, and would always respond to any queries immediately. He also went above and beyond in

Many thanks to Paul and Jason in helping me secure my property. Professional, friendly, knowledgeable of the market and highly efficient in organising settlement papers and inspections. Would highly recommend to others.

Gary Lee is great! Such a wonderful professional. As first home buyers we had a tonne of questions but Gary was so patient and understanding in his explanations to us. Truly an asset to the company! Highly recommended!

I've had the pleasure of dealing with Carlo Manna at this office. His service has been very professional and cooperative. And he has been a great problem solver for us, going over and above on a number of instances.

the service that was provided and the understanding of our situation was beyond expectation right down to getting our lawns mowed. Me And my wife Thank you for all you have done, you are kind and understanding

The staff at Response Kellyville were extremely helpful, and made the buying and selling process simple and stress free! I would recommend Response to anyone who is looking to make a move!

I have been very happy with Rhiannon since she took over managing my property. Rhiannon is very easy to talk to and is very quick to respond to queries and requests. Keep it up Rhiannon!!

I worked with Gary Lee as the agent to buy a property. He was responsive, always available, respectful, patient, supportive and trustworthy. I was totally happy with the services.

I have always been able to rely on ResponseRE Kellyville. Style, class & respect from the staff with outcomes I desired. Definitely will work with Response again.

He was very professional and helpful with our exchanging contract. He was very flexible with our time limits which is very important for us. Farshid & Sara

Best agent ever, very very hard work and helpful. we got our fabulous home from Paul Land. if you need a great home, call this man. He is GOOOOOD!

We never work with this real estate ever again. They are not responsive at all and they even don't know what they have in their own contract!

Subscribed me to an email list without permission. I haven’t had any dealings with them. Not ever. Not any real estate agent in 10 years.

Sounds dodgy. Received some unsolicited contact from Chris. No response when I asked how and why they had my contact information.

We received very professional, high quality service from Erica Goodall at Response RE. It was a delight working with Erica.