I had a first class experience at Rick and Rays Auto Plaza. My car was diagnosed quickly and thoroughly! My service writer Chuck, listened to the concerns I had about my vehicle and stayed in communication with me the duration of my service. I will continue to go to Rick and Rays for my automotive maintenance and repairs.

Top of the line repair shop. If you want full transparency, your vehicle cared for, warrantied work, and no sales pitches pushing you to pay for unnecessary maintenance, this is the place to go. It’s nice to be able to trust the people you’re handing your keys to. Highly recommended. Thanks guys!!! …

I’ve been searching for a solid team to help service my car and I have found my place. David was just incredible and walked me through the whole process. Easiest and smoothest operation I’ve ever been a part of. This place should get 6 stars if they’d allow me to put that.

Rick and rays seems to always under promise (which seems wildly reasonable at the outset) and over deliver. Would recommend this place highly! They are humble if there is a mistake, which rarely occurs, and confident in their techs. Give them a shot! You won't regret it.

The 2013 Chevrolet Equinox has been a great car! Auto Plaza replaced spark plugs, critical fluid change and brakes. My mom remembered our car salesman uncle’s car “The White Cloud.” She said the Equinox runs as good as The White Cloud. So we are very happy. Thank you!

Great staff and great experience. Repair on main issue (while fair) was more than I want to spend on this particular older vehicle. David understood and wasn’t pushy on requiring to repair it or other secondary issues that could use attention.

Andrew did a phenomenal job servicing my Mercedes Benz S class and oil change. Rick and Rays Auto plaza are very honest and go above and beyond to ensure the highest quality service. If you want top notch work, this is the place to go. Very

I brought in my 2017 F350 with a plethora of issues. Issue that the dealership either couldn't diagnose or didn't want to fix. They (the dealership) had it for 6 weeks and gave me a laundry list of items to replace, non of which they could

I think overall experience was good. The space is very organized. The overall inspection seems thorough. I would say the one area of improvement is ensuring when sending text messages saying the " car is complete and ready for pick up" to

Made an appointment for a week out. Upon arrival on appointment they said they would keep it over the weekend and get back to us Tuesday. Didn’t call until Wednesday to say they didn’t find anything wrong with it and no explanation of why

My work vehicle broke down and these guys were great. I wasn't able to get the truck there for my first appointment but they were able to reschedule me when I called them the next day after. I apologize they were totally understanding and

I need a mechanic in Fort Worth after moving from Mid-Cities and the reviews were good for Rick & Rays Auto Plaza so I brought in my Acura in to have the steering looked at and the oil changed. They took photos of my car and broke it down

Great customer service and professionalism. Andrew was very thorough in explaining what type of a/c work was going to be done and also pointed out my wheel bearing needed to be repaired. My only negative comment would be the location and

This place is OUTSTANDING!!! If there were more stars IDE definitely give them. I took my 2010 Camaro in for repairs that some one else fixed and didn’t fix, if you get the picture. Rick and Rays first and foremost Welcome me in with the

The service and compassion that I received from this company was FANTASTIC!! I was stranded in Fort Worth, an hour from home, but their efficiency, love, and compassion took the stress away. The service on my car was wonderfully done and

I was so displeased with the service the dealerships offer that it was time for me to look for other ways to pamper my car. If you value your car like I do mine, you’re particular about upkeep. My research paid off because I found Rick &

Hell yeah! Was super happy to find Rick and Ray. I used to go to Autoban BMW and they said the issue was an old timing chain that'd cost me 5k. Took it to Rick and Ray's and it was just an old battery. Quick fix and my car's back on the

They charged me $2,400 in labor when other shops were 800 for this battery swap. I have a 2012 Chevrolet Volt and while I understand a hybrid battery swap can be difficult. If I had a tools it would be something I can have someone do at

I always take my car to Rick and Ray’s because I trust them. They have been in business for as long as I can remember and women always need a place they can trust their cars with! They don’t overcharge and they are very knowledgeable. I

I was not happy with the service at this place. Chuck is the advisor I dealt with and I don’t think he handle a situation with respect and professionalism as I expected from him when I reported the issue to him this morning. I called to

As always… I had a top notch experience! The staff are all great, very cool, kind, and highly qualified individuals. Even though it’s never a good day when your vehicle needs to go to the shop… I always leave there with a smile on face.

I scheduled an appointment to have my BMW X5 diesel oil changed here because they sounded like a good place. Despite that it was 35 minutes from my home I thought it would be worth it and selected that I would wait while the service was

Rick and Ray's Auto has been a beacon of hope in a time of turmoil for my family and I. Through a series of unfortunate events that saw me without pay from the air force for three months and our credit cards pushed to their limit, to my

Performed a diagnostic test at no cost and discovered some leaks and recommend going to a dealership since my vehicle is under warranty. (Very nice) A quote for 4 new tires at $2800 was outrageous for the same exact 4 tires at discount

I have been a long time customer of your establishment, but after this last visit I will not return. Last week I made an appointment to get an oil change and check the ac system for Tuesday. After dropping off the vehicle at 8am I was

Great intention, bad execution. Communication with this place isn't very easy. They were emailing me while I was calling and texting and not getting anywhere. All in all, I think $280 for a battery change is a bit on the high side and

They quoted half the cost of the dealership for an Acura MDX transmission replacement and did a great job. They gave my 2003 F150 a complete brake replacement and did a great job. If you have big ticket items, you can trust these guys

First time at Rick & Rays and very satisfied. Was very frustrated with the dealer prices and recommendations to do everything even if not needed. R&R was reasonable in their prices and recommendations. Friendly staff. Will use again.

I dealt with my 2018 Toyota acting crazy for 2 weeks...nobody knew what the problem was. I've dealt with Rick n Ray's for over 30 years!! Could have saved me a lot of stress if I had brought it down here at first. Motor mounts...CV

Highly recommend this car mechanic shop. They elevate a basic service to a highly professional and ethical level. I have a BMW 328d Xi, being a Diesel not every shop wants to work on it. They have never hesitated to work on it and

Chuck and the crew took great care of me and my Subaru Forester despite my work schedule making it hard to stay in contact. She’s purring like a kitten and I was on the road just in time for the holiday. I also really enjoyed my

Had a problem while driving to Ft Worth from out of state. Tried to take my Chevy 2500 to a local dealer since I didn’t know any good shops in the area. After quickly realizing that local Chevy dealers care as little about Chevy

When I have a problem with any of my cars. I call Rick and Rays. It doesn't matter what type of car you have they can get the job done. Last thing I love about Rick and Rays is the staff will take care of you like family.

Took my hybrid here since most other shops won't touch it. The team at this place is amazing and very knowledgeable on what they're doing. My car was accidently released early and they even covered my tow fee to get it

My service advisor Chuck was very conscientious in making sure that I understood everything that was going on. He kept a good line of conversation with me, and made me feel very comfortable about the process.

Very honest and professional staff. I would recommend anyone who needs auto services to give these guys and call. I truly appreciate the great work you guys have done on my past and present vehicles.

these guys were unable to repair my truck but they put a lot of time in it and didn't end up charging me for the time. they were willing to fix it but its a tuff issue no one has been able to fix

I have had many mechanics work on my 2008 Pontiac Solstice sports car only for the repair not to last. (That's why I've had man repeat service calls!). Rick and Ray's was a one stop repair job.

This is the place you are looking for. Good honest people doing good honest work. They really care about you and your car. David is exceptional and really worked his hardest to help me out.

Incredible customer service. Very reasonable prices. Quick! You guys have made me feel safe again after handling my Benz. A gal always needs a safe place for car repairs. Thank you so much!

Thank you guys for your speedy and excellent work. I was in a big rush to get my truck back and got it done in less than 2 days. I will for sure spread the word that yall are the Best !

We have a child who is at school in FW…I don’t remember how I found these guys, but I’m glad I did! Great service, they stand by their work and they are very responsive. Can’t go wrong.

My vehicle left your shop worse than it was came for. it did not have an oil leak. Now it leaks like a dripping's faucet. I will bring it back to you when it is safe to be driven.

Home of the 4000.00 tail light I brought in my sprinter for service and oil change and a DEF light. after 2 weeks the work order went from around 1500 to a final cost of 4000.00

Everyone’s top notch. All the staff were courteous and helpful. From front desk, to my adviser and to the crew. To Lizzie, Chuck, Sergio and Andrew… Thanks for all you do!

Rick and Rays were very honest and did exactly what that said and were extremely fair in their pricing. Also fixed in a timely manner. Excellent service.

people are very nice, polite, honest ,and trustworthy. They keep you informed on the progress of your repair. THEY CHARGE REASONABLE RATES.

I had an overall great experience working with the staff here. Professional, responsive, and fair. I will service my vehicle here again.

This is the best auto-mechanic in Fort Worth. We have been trusting Rick and Ray's for over 12 years to take care of our

So grateful for R & R being there when I need them. They are honest, dependable and professional.