Road Runner Sports

285 reviews

29 NW 23rd Pl, Portland, OR 97210

stores.roadrunnersports.com

+15032001901

About

Road Runner Sports is a Shoe store located at 29 NW 23rd Pl, Portland, OR 97210. It has received 285 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday10AM-6PM
Tuesday10AM-6PM
Wednesday10AM-6PM
Thursday10AM-6PM
Friday10AM-6PM
Saturday10AM-6PM
Sunday10AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Road Runner Sports: 29 NW 23rd Pl, Portland, OR 97210

  • Road Runner Sports has 4.5 stars from 285 reviews

  • Shoe store

  • "Road runner sports"

    "First time in and all my silly questions were answered"

    "I moved to the PAC NW two years ago from San Diego and was really happy to know there was a Roadrunner Sports in Portland"

    "The shoe salesman/fitter was great"

    "Road Runner has the best customer service we have experienced in a long time"

Reviews

  • christopher giblin

Road runner sports. I just want say thank you. You have such an awesome return policy. Your staffs are awesome. I love my 3 running shoes I purchased from you guys a week ago.Having the right fitment and the right shoes now i can run longer and faster without aches and worries. I Can't wait to shop again. Thank you.

  • Geri Olson

First time in and all my silly questions were answered. Was shown a wide variety of shoes. And even when I came back a week later , because the shoes I got were not a good fit, the staff was very nice, friendly and helped me with the perfect shoes for me. I will continue to shop with them from here on out!

  • Lisa Akerlund

I moved to the PAC NW two years ago from San Diego and was really happy to know there was a Roadrunner Sports in Portland. The Portland staff are very friendly and knowledgeable. I got exactly what I needed without hassle and their selection was great. Thank you Roadrunner for exceptional service.

  • Margaret Noel

The shoe salesman/fitter was great. He brought me just what I asked for quickly. When I also asked about ways to be visible at night, he showed me two great options. He also pointed out that I had rewards cash to apply to the purchase and that saved me a lot of money. Excellent experience.

  • Amelia Metevia

Road Runner has the best customer service we have experienced in a long time. The employee that helped us was extremely knowledgeable and I loved getting to try the shoes out on a treadmill before buying them. This is where my family will be buying all of our running shoes now.

  • Jane Green

My Daughter and I received excellent advice at the Portland Road Runner store! Liz took the time to size us and brought appropriate shoes out to try on. We both left feeling great about our experience and shoes we chose! Thank You Liz and Road Runner for making a difference!

  • Maytee Rosales

Ok so normally I don’t write reviews on a sneaker store but this wasn’t a ordinary sneaker store this was an amazing experience. My associate Cody 10/10 amazing amazing amazing. Help me from step 1 all the way to finding the perfect pair of

  • Dandangalo Dangalus

Very glad I bought my new running shoes at Road Runner Sports. They filmed me walking on the treadmill, made a 3-D rendering of my foot and produced a custom insole that I tried in several different shoes. The pair the gentleman recommended

  • Marina Mlynczyk

SCAM!! they have a membership that they offer. The sales people were very nice and sold us this membership apparently, but I do not remember it. They have been charging my credit card without my understanding of this. I called and told them

  • Tommy Leng

This is for the RoadRunner store in Portland Oregon, Uptown Shopping Center, OR 97210. The store was great, I was in town for the PDX Marathon, walked from the Oregon Convention Center to buy running gels for fuel before the marathon race.

  • Karen Kern

Best customer service! I'm picky about my shoes and once I get a brand and style I stick with it, but sometimes a new version is developed that doesn't work. Road Runner associates are so patient and will bring shoe after shoe until I find

  • CW

After the negative experience at a retail store, about which I posted a review, the customer relations staff responded quickly and favorably. We discussed what had happened, and they listened with attention. Then they offered to reimburse

  • L R

This place was a fun find when I was looking for what I needed. Except for getting signed up for the VIP discount without being told that it would charge my card $69.99 annually after the fact. Also you have to wait 24 hours until you can

  • James Browning

I recently went to this store to buy some walking shoes from their 24/7 series. The shopkeeper Chris(at store 119) was very helpful and patient as I tried on 8 pairs of shoes. I usually come here for my jogging shoes every 6 months though

  • Jay A.

Friendly ,y staff, extremely helpful and quick to help. Acknowledged within seconds of entering and had a personal shopping experience with Aysha, able to fit me and my friend as well as give great recommendations for our running concerns.

  • Adi joon

I am very happy with going to Road Runner sports. Because Cody helps me so much every time. He treats customers with respect and really patiently helps like a shoe doctor. He takes his time and communicate and resolve issues. I like to go

  • Laurie Chern

Tyler at the Northwest 23rd store was excellent, not only was he knowledgeable but he was fun and relaxed, it made our shopping experience very positive. We Felt no pressure and did indeed purchase a great pair of running shoes. Love the

  • Mel Valdez

Excellent shopping experience at Roadrunner Sports! Great selection and prices. I love the 3D scan process to ensure that I choose the best running shoes to fit my style and tastes. During my first visit, my Fit Expert was Elizabeth and

  • Kyle Davids

Liz was phenomenal! She took time to measure my wife’s foot and ensured she was in the right type of shoe and gave her a few brands to choose from. Liz was patient while she tried on as many as she liked even though it was a busy Black

  • brad s

Saturday afternoon, 7/9. Girlfriend and I needed some fresh running shoes, and while there I thought I'd renew my VIP membership. There was only one other couple being helped when we walked in, but we were completely ignored, despite

  • kate mitchel

I had a great experience here. I went in January of this year and got insoles created for my feet and then got running shoes. The sales associate was very knowledgeable and helpful and it did not feel like a “sales pitch.” My running

  • Todd Brandon

The staff was knowledgeable and was able to answer my questions on shoe types and fitting. I run in Hokas and they can be tricky. The wrong can be really good or super bad. I was fitted with perfect shoe, made a world of difference.

  • Anuar Imanbayev

Just came back home from purchasing a couple new running shoes. I settled on Brooks Ghost 13 GTX aka Gore-Tex waterproofing cover mesh, so my request was already specific. I've read from previous reviews that John was great. I

  • Sathish DV

Very unique collection of running shoes which never fails your expectations and a huge time saver. The representative at Portland location gave nice suggestions that helped me to make a decision real quick to find the best fit.

  • Janet Spalding

9/29/22 Had excellent phone service from Mgr. Devon, and then in-store with employee John. Had an odd wear pattern on my Brooks shoes and they replaced without hesitation. Will continue buying my shoes here! Thanks so much!

  • Corinne Foster

I call this a perfect fit. They measured my foot , told me why my knee was hurting because of a low arch , measured orthotics and help Mr find the perfect tennis shoe with individualized attend. I will definitely be back.

  • Zach Stoddard

They deserve 1 star, just for the fact that you can't cancel membership online (except in states where they are legally required to give you that option). 40 minutes on hold for simple tasks is unacceptable

  • Elizabeth Schilling

The shoes I purchased are good, but the custom made inserts further injured my feet. Do yourself a favor and get proper orthotics made. No money back and difficult to connect with customer service.

  • Gina Piroli

In this time of online shopping and depleted sales staff, it is refreshing to find courteous, friendly, and competent customer service. Shout out to Liz for her help and expertise.

  • Gromett Moore

Courtney was awesome! Made me feel super comfortable and walked me through the vip program as well as made me feel welcome as to find things that fit. Definitely will come back!

  • Peter Brown

Lio sized my son and was completely honest with me that they didn’t have the size we needed, no upselling or pushing at all. Which means we come back for the custom insole.

  • Rhonda Watkins

Niccari helped me and he was the best! He helped me choose the best shoe for me and was very professional and personable! Great experience!

  • lisa abbott

I love this store. Every time I need something significant in the way of running or shoes or attire, I always go to this store.

  • jake buhlmann buhlmann

Madison R helped me out and was amazing. She’s super nice and her awesome personality really made my shopping experience!

  • Beth Pixton

Elizabeth was so helpful in finding the best fitted walking shoe for me today! Excellent customer service.

  • Barb Clark

Great location, ample parking, clean and safe facility, wide variety of products, excellent staff.

  • Amanda Devena

Awesome experience! They measured my feet and gave me a lot of options. I will be going again!

  • Leigh Galloway

Everything was great and the team member that assisted me was very knowledgeable.

  • Kathy Young

Great for shoes and running clothes. Service great. Love in custom made insoles.

  • Elyse Clawson

Good variety of shoes, knowledgeable sales staff and good service

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