Rolling Rack Boutique

96 reviews

21001 N Tatum Blvd, Phoenix, AZ 85050

shoprollingrack.com

+14803094107

About

Rolling Rack Boutique is a Women's clothing store located at 21001 N Tatum Blvd, Phoenix, AZ 85050. It has received 96 reviews with an average rating of 4.4 stars.

Photos

Hours

Monday11AM-9PM
Tuesday11AM-9PM
Wednesday11AM-9PM
Thursday11AM-6PM
Friday11AM-9PM
Saturday11AM-9PM
Sunday11AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Rolling Rack Boutique: 21001 N Tatum Blvd, Phoenix, AZ 85050

  • Rolling Rack Boutique has 4.4 stars from 96 reviews

  • Women's clothing store

  • "I went into this store after shopping at PINK and H&M"

    "What an unexpected and completely disappointing experience there today!! I just purchased a dress and other items 5 days ago"

    "I don't understand how this company hasn't already sank"

    "We went in looking for some new clothes for my daughter"

    "the employees are incredibly helpful and supportive"

Reviews

  • siobhan tobin

I went into this store after shopping at PINK and H&M. After having no problems at any other store, this stores security system beeped at me as I was entering. I had two employees come up to me asking questions and looking in my shopping bags from other stores as if I stole from them even though I had just walked in for the first time seconds before. They told me to leave and go back to the stores I shopped at and have security tags taken off. There were no security tags on any of my previous purchases. I told them that I would just stay because it was only this store that had an issue and I was already inside. My friends and I were then followed around the store by the employees. My friend picked out a dress she was planning on trying on and as we were looking around at more stuff, an employee took the dress from her and put it in a dressing room as if we were going to run out of the store without paying and she wanted to stop that from happening. While my friend was trying on her dress, the employees continued to watch me and follow me around. After my friend came out of the dressing room showing off the dress, they continuously asked us if we were still shopping. Hello? She's still in the dress. While getting back into her personal clothes, I looked around at the rings in the store. An employee came up behind me and said "excuse me" I got out of her way thinking she was just trying to go around me, but no. The employee then went into the ring case and picked some out for herself. I gave up in shopping and decided to stand in an open area so the employees would leave me alone. When my friend went to check out, the cashier told her to wait so she could check out another employee buying rings from the store. For a place that seemed very enthusiastic about us leaving, it was funny that they made a customer wait to check out so an employee could go before us. They then proceeded to stare at us as we left and I overheard them deciding whether or not to stop us and check our shopping bags for stolen items. Though they did not, good thing. This experience was horrible and made me feel like a criminal, as if I would steal your overpriced resin art and millennial clothing anyways. I will not be returning.

  • Rose Puttlitz

What an unexpected and completely disappointing experience there today!! I just purchased a dress and other items 5 days ago. I came in today because I wanted to exchange the dress for a smaller size. With all requirement met for this exchange; receipt and all tags on, no damage and never worn. This sales girl at the register was beyond nonchalantly rude and degrading. She told the other sales girl there with her to inspect the dress extra carefully and make sure it’s not damaged. She herself then rechecked the dress after the other sales girl just had done already. She then proceeded to tell the other sales girl to go get the blue light! What possessed her to be so passively aggressive is beyond me! A blue light insinuating I had worn the dress and who knows what else! I made her aware of her over exaggerated way of checking this garment was absurd. She then stated because they are a small boutique she has to be more cautious. I then proceeded to let her know this boutique is not my first! I am an only small high end boutique shopper for the last 25 plus years and this was a first! I did tell the sales girl because of her this boutique may have lost a customer. I Definitely will be rethinking ever shopping there again! Let me add, the only reason I stopped in there in the first place was because my granddaughter asked if we could go in after seeing a movie. Absolutely ridiculous!!!!!!!!

  • Alex King

I don't understand how this company hasn't already sank. The clothes and accessories are cheaply made and extremely overpriced. It seems like they put more money into their decorations than their actual product. Workers seemed to be some of the saddest and angriest people ever. ( There's usually only one person working the whole store. ) And after reading the reviews on Google, either the owner paid people or got their employees to write good reviews for the store. Notice most reviews are by people with only 1-2 reviews EVER and rate it 5 stars. Whilst the actual reviews rating it 1 star are the ones getting Helpful likes... Anyway, only have been in this store a handful of times, employees were rude, prices were steep for the quality, and no returns only exchanges. ( Which there were a ton of people "returning" product while I was there ) Overall, dishonest and unprofessional company. Also may I mention the owner threatens to sue their employees if they talk bad about the company or wear a different brand of clothes OR even post a different brand on their social medias. Had a nice conversation with one of the employees about it. Disgusting.

  • T R

We went in looking for some new clothes for my daughter. The sales ladies were very nice, called her by name and picked out things they thought she might like. We found 2 t-shirts (very over priced at $45 each) that were cute and edgy. My daughter loved them and decided to purchase them (against my better judgement) and she spent her own money. Tag says wash before wear, cold and tumble dry. We did just that, delicate in fact. One shirt comes out damaged. The glitter lettering is literally flaking off. Its 2 days old, never worn. I take it right back to the store for an exchange/store credit/refund...whatever just to fix the damaged shirt my 12 year old purchased for herself. Manager told me since they can't sell the product, they won't take it back. I asked her why they don't stand behind their products, 'we don't make them, we just sell them'. We will no longer patronize this store. I won't shop at stores (mega or small business) that are more then happy to take your money but don't make any effort to resolve an issue with something THEY sell. That was our first and last time shopping there.

  • Arwen

the employees are incredibly helpful and supportive. they had no problem helping me pick out an item and they also have the perfect heels to match them! not only is the store beautiful and aesthetic, but it’s a complete different vibe from the other stores in the outlet. it reminds me of shopping at a store in the big city like LA or NYC. i enjoy going into this store and i love everything about it. Crystal (i believe that’s how it’s spelt) and another employee (whose name i wasn’t able to retrieve but she has short hair, a pretty septum, and pointy eyeliner) were wonderful and helped me with my purchases. i am definitely coming back! i recommend to all my friends, especially the girlies who love pink

  • Fabio Apelbaum

Worst customer service I have experienced in years. First time we come into the store, while my wife was shopping their clothing I was entertaining my girls taking a picture of them at a phone booth that is part of their decoration. The woman that worked there told us no pictures allowed after completing the purchase. Then we are allowed as a thank you for the purchase. After hearing that.... My wife left all the merchandise we were ready to purchase and we walked out the door with a very bad feeling of this place.

  • Sara Sanchez

My sister and I went into the store because we loved how cute it looked and we were so excited with everything in the store. However, I felt icky being watched constantly by the staff and I wasn’t sure why. It made me feel like I wasn’t welcomed into the store. I don’t think my sister noticed but it made me feel badly because I’m not sure why we were treated differently. Even though they have very cute items, I don’t think I will return to this store.

  • Kylah Klein

To say this place is unprofessional is an understatement. There is only ever one employee working at a time to help me out with purchase. When they do help me out, they choose to yell at me for taking pictures. Mind you I was looking for a gift idea and needed to send it to a friend for help with deciding. I wouldn't waste my time here id rather starve to death. Its too bad, because their stuff is cute, but I can find it elsewhere.

  • shelly crawford

Was shopping in this store. My four year old daughter went into the phone booth there and I WAS going to capture the moment with a photo… I was told “ you can’t take a picture if you haven’t made a purchase”…. Meanwhile I had items in my hand to pay for. (I put those items back) I thought that was a bit ridiculous. I would never shop here. Extremely rude!!! Wish I could minus a star!

  • Meagan Richard

Cute items but extremely overpriced for the quality, and the sales staff was constantly looking over our shoulders and interrupting our actual shopping. Many, many, many signs about shoplifting like they don't trust any customers whatsoever, and if you photograph anything you are expected to purchase it apparently. Cute to browse once but I won't be headed back.

  • Nicole Franklin

This store is one of my daughters, best friends and mine favorite store! Everything is so pretty and also hilarious sayings on the items! They have 4 locations around the valley. Every single worker has been an absolute joy, helpful, and personable! Get yourself lost in this magical and glitzy store!

  • Ivy Delfin

Rolling Rack Boutique is one of my favorite stores to shop at! The clothing selection is incredibly cute and on trend, but the staff is what makes it a special experience. Shout out to the manager Laura and team member Emily who made our experience today extra wonderful. Thank you ladies!!

  • Chloe Ann

Trin was an absolute fabulous doll!!! She helped me with all my fun items i purchased and she made my shopping experience FAB U LOUS . To the upper management: please take some time out of your day to commend Trin in her PHENOMENAL CUSTOMER SERVICE!!!!!!! …

  • Maria castillo

LOVE LOVE LOVE ELYZA, they need more cheerful workers like her! Her smile will brighten your day and her friendliness will make the experience much more comfortable and friendly, Only coming back to this place if she’s there!

  • Arlet Pinto

I love this specific location , Cristal and the rest of the crew are amazing . They help me to pick my outfit for my B-Day and they were so patient to me until I found the perfect dress. Thank you ladies for all your help .

  • Jamie Grom

Clean. The dresses I get are of a really nice texture. I always feel lovely in the dresses I get from here. I don’t love the Ed Hardy bling looking stuff but I would say there is something at RRB for everyone.

  • Brittany Marquez

I feel like my 14 year old self died and went to heaven!! Such a beautiful selection and Crystal is such a sweetheart, she will take care of you and make sure you enjoy yourself while you shop around :)

  • keisha stubbs

Rolling Rack Is A gem, my new favorite place to shop. I walked in and immediately fell in love. Sierra, was amazing with helping me put pieces together. I will definitely be shopping here again

  • A Glen Coger

My wife LOVES this store! The styles are fabulous, fabrics are amazing, music is awesome and staff members are very helpful! Definitely stop in! Ask for Tia, she is great.

  • Jena Ducher

I love this store! Great find in the Desert Ridge area. I found the perfect dress for a birthday dinner. They also have really cute gifts for friends too.

  • Isabelle Ulmschneider

This boutique is my go-to for fun events because omg they have the cutest fits! Thank you for your help today Yaslin, you’re my favorite ever!!

  • Shay T

Cute clothes and fun items, they were very friendly and helpful! They were also offering refreshments because it was a hot day.

  • Claudia Suppan-Zabala

Beware of their return policy. They only offer store credit, and refuse to refund your money. Very disappointing experience...

  • Simone Montanez

Such a cute shop!!! So many unique designs and the girlies are awesome and super helpful, especially Zharia :) will be back

  • Cindy Reiser

Chelsea & Chrystal helped me today & they are sooo nice. They helped me buy a very cute pair of sandals. I will be nack

  • Dianna Sovcik

Loved Elyza today! She was soooooo helpful and her smile OMG!!!!! I can’t wait to come back again when she’s working:)

  • Summer Cade

The clothes here are literally all so beautiful! Love the vibe. Customer service has always been super helpful too.

  • Amanda Muabneik

Fantastic shop!! Support small business! Yaslin was amazing! Would shop here all the time if I lived local!

  • StandingforPositive Change

Had a fun time with the girls in Desert Ridge ! Found some gifts for my son too and got some good laughs

  • Fernanda Hoffman

Came to get my bday dress and had an amazing experience as always!! This store is so special and unique!

  • Marina Holst

Super cute store! Megan was sweet. The store is such a vibe. Definitely coming back in the future

  • Anne Gill

Super kind and helpful staff and items for my teenager daughter and her 40-something mom. …

  • Alexis Muska

Store was SO cute! And customer service was unbelievable.. Definitely recommend! …

  • Pamela

Just found this amazing boutique... Its a must check out.. Thank you @ RollingRackBoutique

  • Aurore Vergnes

Really appreciate the costumer service! The ladies working here are very sweet and helpful

  • Natalia Armenta

Zaharia is the sweetest and helped me pick out the cutest stuff!! RRB is the best store❤️

  • Kristen Garcia

Staff is so nice and helpful. Found my favorite boots and the long socks are hilarious!

  • Taylor Payne

Such a helpful staff. Picked out shoes for me. High quality clothes! Love it there

  • Brandi Mazzarella

Love this store ! Tia is awesome and helped me find a perfect dress! Go see her !

  • Mariam A

Cutest boutique I have been to. Pink everywhere!! Their clothes are soo cute!

  • Melissa Blanche

This place is amazing! Great customer service & everything in the store rocks

  • Eileen Mulder

Always the best! I shop at RRB almost every month! Thank you for the love!

  • Mark LoGiurato

Good place to get women's fashion with a bit of risque factor added to it.

  • Jasmine Donnelly

Laura was amazing helped me pick put my thanksgiving outfit a lifesaver!!

  • evelyn ishak

Crystal and Makae were amazing!!! Helpful and make it very easy to shop.

  • Abbie Digiovanni

Best store ever!! Sky is so nice and all the other workers are amazing!!

  • Vanessa Burke, CPA, CPFO

Shop here all the time. Ask for Crystal, she is so amazing and helpful!

  • Crystal Rozmiarek

Great store, I have teenage children and they both absolutely love it!

  • Susan Grafman

What a wonderful experience. Quinn, my sales person was so helpful!

  • Arturo Griego

Tia was great! Definitely the definition of great customer service.

  • Stef Larson

Great store with so many amazing items! Will definitely come back!

  • Haley Dicks

Everything in this store is so cute! The employees are so helpful!

  • E Cody

Cutest boutique! Found the perfect dress for Vegas. Thanks Megan!

  • Grace Gabel

Amazing customer service!! Love this place. Clothes are SO CUTE!

  • Alle Lewis

Zharia was amazing she helped me find the dress of my dreams!!!!

  • Krystal Nash

loved the workers there ! helped me with everything i needed

  • Aneta Sylwia

Love this place!! It’s my happy place!! Laura is fantastic!!

  • Leila Khatib

Really Pretty Store!!! I love the clothing!!! So my style!!!

  • Amber Barnaby

Amazing unique selection and the sweetest gals helping me!!!

  • Cameron Vasicek

it was a nice store and the customer service was amazing

  • Madi Borgwardt

Amazing customer service! And great quality clothes! ❤️

  • Karen Whittaker

Trin is the best!!!! Such a fun shop for unique gifts!

  • ajanma Singh

Beautiful place and awesome collection must go….

  • Bryanna Salmon

Would not recommend this company. Poor quality.

  • Jozi chavis

Cutest store! Love the vibe and spunky pieces!

  • Bill and Christin Sanders

Such cute stuff and super friendly staff!!!

  • Heidi Gruenke

Sizes were great my very slender daughter.

  • Brittany Best

This place is amazing! Super cute stuff

  • Angelica Forrester

Such a cute store! Super friendly staff

  • Oliver Badgio

Very cute place! Great service …

  • Sheila McGough

Clean store and super helpful staff!

  • Tina huynh

Yaslin was great! Wonderful store!

  • María Teresa Vela

Very nice, I love that necklace!

  • Margarita Jara

Love everything in this store

  • Hayley Blakemore

Cool place! Amazing clothes!

  • Larry Fox

Best graphic t shirts ever!!

  • Sydney Siekman

Amazing fun place!! So cute

  • Milena Gregor

I wanna have fun!

  • Capri Keeler

Love this place!

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